Re: *ALL* ntl 10MB Discussion (Part 3)
 

hello all i have read all posts since 1st page and couldnt wait to get my 10 meg like most of u b4 me i rang cs 5 or 6 times no result then i was told by friend to ring sales department instead i tried that and asked nicely lol if i could have 10 meg and was told no problem i got it in 2 mins i was told that the trial period is finished and 10 meg was available to all but i think cs have no idea what they doing and sales are dishing it out try them good luck

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Im in belfast on 10mb and I do not lose service... although I am on a 250

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Modem just restarted, Thought I might of got lucky and recieved 10mb, Went to check the CM config (http://192.168.100.1) and shows still as 3mb, Looks like they just did it to upgrade my Firmware? now says: Software Upgrade File Name : ntlhm100_ntl0002.cpr said ntl0001 earlier...

Nottingham, Ilkeston area.

*Edit* Modems just restarted about 4 more times since then dunno whats goin off :S

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Been getting this since thursday, going to ring cs / tech support later

Re: *ALL* ntl 10MB Discussion (Part 3)
 

only started happening since i recieved the update firmware :| (which was after a restart of my modem last night, which it auto-matically did)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

The same with me. Just rang tech support and got a very helpfull man (who couldn't quite grasp what my problem was). Anyway after about 25 mins trying this and that he said "please hold while I speak to my superior to see if you need an engineers visit to change the modem". Great I though. He came back after a couple of minutes and asked who the accounts name was in, I said the wifes, and he said "I'm sorry but we need to speak to her to arrange an engineers visit" But she's not here I said "Sorry sir but you will have to get her to ring back when she gets in". Trust me to ring when she's having her hair done :(

Got our bill this morning and it says 10mb Broardband (75GB)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I cant see a file called software upgrade version at all when i enter my ambit 120 modem config page?

all i get is

Software version : 2.67.1016Hardware version : 1.15

Any ideas what i'm doing wrong?


cheers

bubby

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Ok have had my 10Mbit upgrade get around 5Mbit because I have the Surfboard 3100.
CS said I would receive a new modem when the service is officially rolled out, fair enough.

My Question is this.
Which modem will I receive do you think, will it be USB?
I have a Linksys WRT54G wireless router, which is Ethernet; I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t want to buy a new one, as this is only 2 weeks old.
Do they offer an Ethernet version?

Tanks in advance.
=)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

You would probably get the NTL: 250 modem, it has USB and ethernet as do all other NTL modems

Re: *ALL* ntl 10MB Discussion (Part 3)
 

So if this whole 10mb upgrade is a trial like most of the CS are saying... why would it show up on the customers bill? Obviously it's not a trial, CS mentioned it a few times when I tried to get it, but when I finally did, it was through retentions who didnt mention anything about it being a trial. So my opinion is that its the full blown release of 10mb which launched on the 8th like it says on the CF home page, and nearly all the NTL staff CS, TS, sales etc are misinformed. Not bad for a communications company! ;)

Re: *ALL* ntl 10MB Discussion (Part 3)
 

you need to click on Operation Configuration

Re: *ALL* ntl 10MB Discussion (Part 3)
 

I did ...this is all i get?

Network Access : AllowedMaximum Downstream Data Rate : 3072000Maximum Upstream Data Rate : 300000Maximum Upstream Channel Burst : 1600Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS DisabledMaximum Number of CPEs : 1

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Sorry if this has been answered in a previous Post, but is the 'rollout' date of 1st December Just got 2mb & 3mb costumers? Or are the 1mb Also Included?
Cheers

Re: *ALL* ntl 10MB Discussion (Part 3)
 

quick update on my situation for you all.

I had the terayon tj210 modem and was getting no more than 300kb/sec download. This morning I have had an ntl engineer come and give me an ntl home 250 modem and I now get downloads of 1,127.8 KB/sec. I am now happy :D

Re: *ALL* ntl 10MB Discussion (Part 3)
 

Strange, I get this
Network Access : Enabled Maximum Downstream Data Rate : 10240000 bps Maximum Upstream Data Rate : 512000 bps Maximum Number of CPEs : 1 Software Upgrade File Name : ntlhm100_ntl0002.cpr Software Upgrade AdminStatus : allowProvisioningUpgrade Software Upgrade OperStatus : completeFromProvisioning