Re: Free 2 to 10 upgrade
 

Hi Moldova, just a point you may be able to help me ? just updated from 2 to 10mb, had to change passwords on NTL/ outlook express, will I need to change it also on my Netgear Router.. TIA.............:)

Re: Free 2 to 10 upgrade
 

You may have open the browser and go to go into tools>internet options and clear the cookies, history and temporary internet files.

It should not affect your router just connect them up the same as your old modem and reboot them in sequence, turn modem on first let the sync and ready settle then switch the router on.

Re: Free 2 to 10 upgrade
 

I am on this 10 meg, but to be honest I never see this when testing, and this result just shows how bad it is, any help please?

https://www.cableforum.co.uk/images/...2009/05/34.png

https://www.cableforum.co.uk/images/...2009/05/35.png

Re: Free 2 to 10 upgrade
 

:) Thanks, one more bit of advice, please, i have the original NTL HOME, modem, it goes back to when i was on 512, the speeds what i get now various between 2.9 to 6.7, is this normal ?? .I think it should be higher, does it need a more up to date modem ?. any advice would be of help. :)

Re: Free 2 to 10 upgrade
 

Well as you will see my results above and I have the new modem, so doesn't appear to make much difference.

I am slightly confused at the speed I see when I test on speedtest.net

Re: Free 2 to 10 upgrade
 

i too was getting the same results after i got the uplift, i used tcp optimizer from speedguide, http://www.speedguide.net/files/TCPOptimizer.exe and everything is running fine now, Im not sure if you can use this on vista or above though?

Re: Free 2 to 10 upgrade
 

Yes you will need a New modem from NTL, you will not get 10 Gb on that modem!

---------- Post added at 11:11 ---------- Previous post was at 10:58 ----------

Are you shore that you have been upgraded to 10 Gb ? If Yes try reboot your modem then reboot your router and you may need to reboot your computer as well.

[Edit]

I see that you have been upgraded by looking at post #377 as I sed try reboot your modem then reboot your router and you may need to reboot your computer as well.

Re: Free 2 to 10 upgrade
 

I have tried this by going to the modem setup and resetting, which I believe is the same as turning the modem off, right?

---------- Post added at 12:20 ---------- Previous post was at 12:00 ----------

You are a star, I downloaded and ran the TCPOptimizer, and as I have Windows 98, it performed with no problems, and I now get speed results that relate to my current 10 meg speed.

https://www.cableforum.co.uk/images/...2009/05/32.png

---------- Post added at 13:11 ---------- Previous post was at 12:20 ----------

What I have noticed however is I use Firefox right, so if I have the option selected for Direct connection to the internet then I get these good results, but as I use Avast it needs to have a local host for a proxy, this is so it can capture any malware etc when browsing web pages.

But if I add the local host then the browsing and download speed checks start to show around 4 to 5 meg.

So I kind of thought that it would not be wise to have a direct connection purely for the fact that my anti virus Avast would be kind of disabled as far as web shield is concerned.

Thoughts folks?

Re: Free 2 to 10 upgrade
 

:) Cheers mate, been onto NTL local you know where !! going to send me new modem out .... good service.......:)

Re: Free 2 to 10 upgrade
 

No! as I sed try reboot your modem then reboot your router and you may need to reboot your computer as well.

---------- Post added at 16:23 ---------- Previous post was at 16:22 ----------

Your Welcome!

Re: Free 2 to 10 upgrade
 

I can assure you that by using the modem config tools then resetting is the same as re-booting the modem, it goes through the very same light changes etc.

By the way I don't have a router.

Re: Free 2 to 10 upgrade
 

Its much quicker just to pull out the power lead for 5 seconds, and that is what I would ask you to do if you called in.

Re: Free 2 to 10 upgrade
 

The connection has been around 9.5MB since i changed from USB to ethernet but tonight it's only reaching 2Meg, really odd

Re: Free 2 to 10 upgrade
 

Can I ask which site you are testing your connection on?

---------- Post added at 20:28 ---------- Previous post was at 20:27 ----------

Maybe so, but the tools in the modem config do exactly the same thing without having to pull out any power cables.

Re: Free 2 to 10 upgrade
 

http://gamefiles.virginmedia.com/ and SpeedTest which isn't the most realiable site in the world.

Probably throttling :/