Re: Free 2 to 10 upgrade
 

Re: Free 2 to 10 upgrade
 

Thank you!

---------- Post added at 00:12 ---------- Previous post was at 00:02 ----------

Well, I have been waiting ages and ages for my upgrade and so far nothing. I wish Virgin Media did not hype to everyone about the upgrade and rather contacted the people in the areas that were getting the upgrade first.

Re: Free 2 to 10 upgrade
 

Hi Guys, just a quick question, what is the process for VM to upgrade us from 2 to 10 mb ?
Is it just turning on a switch or what cos I don't have a clue :confused:
I'm just Curious how it's done.
Thanks.
Mike.

Re: Free 2 to 10 upgrade
 

Sorry but i haven't read the thread (it's mahoosive). I'm on 10mb already so what do i get? :shrug:

Re: Free 2 to 10 upgrade
 

Did you get that upgraded last year from 4Mb if so nothing this time around.:)

Re: Free 2 to 10 upgrade
 

Interesting. So i'm paying more than half the other people who will be on 10meg, because i was on a higher package before this upgrade? And no doubt we'll be shaped at peak time even more than before?

So can i ring tomorrow and downgrade to what was 2mb? And pay less for the same 10mb speed? Or am i missing some vital info? :confused:

Re: Free 2 to 10 upgrade
 

Yes you are. You get double the STM that people on BB M 10Mbit will get

see www.virginmedia.com/traffic

It is not possible to downgrade to BB M as it no longer exists for anyone not already on it

Re: Free 2 to 10 upgrade
 

Sooo for the extra £££ a month i pay, all i get in return is a better probability that i'll be able to get a slightly bigger fraction of the speed i actually pay for?

Re: Free 2 to 10 upgrade
 

I have yet to upgrade my connection and was wondering if anyone has had any problems during or after the upgrade? Like, has anyone been unable to access the internet or had their connection speed slashed?

Re: Free 2 to 10 upgrade
 

Well according to the myaccount page on the virgin site, we are now on 10MB M
but only get this on speedtest? Definitely not 10MB

https://www.cableforum.co.uk/images/...2009/05/37.png

(Though i'm sure that upload is about the right speed)

Re: Free 2 to 10 upgrade
 

Are you using an ethernet cable or a USB cable as you should only use ethernet.

Re: Free 2 to 10 upgrade
 

Ethernet to USB adapter, when we first got Virgin BB a few years ago, can't remember why we have it though.

PC is Advent 2005 model

Re: Free 2 to 10 upgrade
 

My neighbour had the same problem a while back and I found out they were using that adapter. I took it out and plugged the modem into their ethernet socket in the pc and on came the full speed.

Re: Free 2 to 10 upgrade
 

Thanks, i changed the USB for direct ethernet and well that's more like it

https://www.cableforum.co.uk/images/...2009/05/36.png

Re: Free 2 to 10 upgrade
 

lol no problem, glad you've sorted it now.