Re: [Merged] BB Speed Upgrades
 

on 600k service

Re: [Merged] BB Speed Upgrades
 

Well in MK45 it tells me i'm not due to be upgraded until october, yet I rebooted my modem earlier and now im on 1.5mb :confused:

Re: [Merged] BB Speed Upgrades
 

No Update here in Kirklees yet, although postcode checker says August.

Re: [Merged] BB Speed Upgrades
 

Because he doesn't mean STB, he means 'some kinds of SACM, including the Ambit'

The Samsung has a three-key combination to get the engineer's screens, same as the PACE, but I can't for the life of me remember how to do it (do everything remotely now, it's easier).

Re: [Merged] BB Speed Upgrades
 

Ok so I'm lying - the speed test shows 1.44Mb/s - but my cable modem config file has not changed (well the name hasnt anyway!)

Re: [Merged] BB Speed Upgrades
 

Well, Not only do I not have the upgrade (as far as I know....) but I have no internet at all !

Woke up this morning and decided I'd reset the STB anyway, just incase, and after rebooting it, the green light won't stay lit - it just flashes every now & again....

When I was on the phone to faults, there was a recorded message saying that there is a problem with interactive services, but the person I (eventually !!) spoke to in faults said that this is a different problem to the one I'm having....

The STB event log shows a Failed to register message, and also a Failed to lease an address with DHCP.

Enjoy your upgrades, some of us are stuck with 56kbps !!!!

PS, i'm on 1meg in Sunderland.

Re: [Merged] BB Speed Upgrades
 

Sorry for the confusion! My post has been updated.

Re: [Merged] BB Speed Upgrades
 

"When is the speed upgrade happening in my area?
Your service is due to be upgraded during the month of October."

its wrong im on 750kbit, so much for a postcode checker heh, I really feel for those who are not done and if it was me I would have demanded to be put on 1mbit tier for 600k price until completed.

Re: [Merged] BB Speed Upgrades
 

I just rebooted my cable modem and the upgrade has been done (Glasgow area).:D

I'm downloading now at about 90KB/s, that about right?

Re: [Merged] BB Speed Upgrades
 

i'm on 750k now.
stoke area btw

Re: [Merged] BB Speed Upgrades
 

The Colchester UBR has been reconfigured for the new speeds, heres the output from DocsDiag (I had to reboot manually :Yikes: ):

DocsDiag v030720 Copyright 2001-3 Robin Walker rdhw@cam.ac.uk

General Instrument SB3100 Cable Modem: Hardware version: 1; OS: VxWorks 5.3.1; Software version: 3.2.9p

System up time = 0 days 00h 03m 19.45s
Ethernet multiple-collision errs.1 = 46
Downstream channel ID = 1
Downstream channel frequency = 402750000 Hz
Downstream received signal power = -6.2 dBmV
Upstream channel ID = 3
Upstream channel frequency = 25584000 Hz
QoS max upstream bandwidth = 256000 bps
QoS max downstream bandwidth = 1536000 bps
SigQu: Signal to Noise Ratio = 33.0 dB
Cable modem status = Registration complete
Upstream transmit signal power = 44.0 dBmV
Date and Time = 2004-08-02,09:41:17.0+00:00
Configuration filename = mota4100-gold.cm

Re: [Merged] BB Speed Upgrades
 

Well Glasgow seems to have been done. I'm now running at the 1.5meg speed after a manual reboot.

Re: [Merged] BB Speed Upgrades
 

Which STB do you have? If it's not a samsung one (silver), you won't get 1.5meg through your stb (so don't bother rebooting it on the offchance...), and you will be receiving a letter about getting your stb upgraded.....

Re: [Merged] BB Speed Upgrades
 

Re: [Merged] BB Speed Upgrades
 

Sorry, I should've said - my old pace was swapped for the samsung a couple of weeks ago in readiness for all this. I did get the letter months ago..

I've just had a call from faults - they're arranging an engineer for this afternoon....so we shall see what happens.....