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-   -   Broadband Hardware Trial 2015 (https://www.cableforum.uk/board/showthread.php?t=33701031)

spiderplant 09-11-2015 10:07

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by Gavin78 (Post 35807008)
Unless you call VM support then you are pretty screwed half of them don't have a clue about it. it must be so secret even support don't know about it

Not really to do with secrecy. It wouldn't be practicable, and is unnecessary, to train the normal support staff on a product that is still in development, gets very frequent firmware updates, and may look considerably different by the time it is released (if it is at all).

MarshMallowMan 10-11-2015 10:49

Re: Broadband Hardware Trial 2015
 
Damn, really thought I would be in the second trial but nor received an email or comms from the team. Hopefully Jen_A or James will be able to help :(

jb66 10-11-2015 10:57

Re: Broadband Hardware Trial 2015
 
Im not sure how it can be a secret when I installed one in a customers house yesterday, got another two in my van

SnoopZ 10-11-2015 11:00

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by jb66 (Post 35807164)
Im not sure how it can be a secret when I installed one in a customers house yesterday, got another two in my van

They're already installing SH3s for customers?

MarshMallowMan 10-11-2015 11:01

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35807166)
They're already installing SH3s for customers?

LOL, so much for trial testing...HAHA

jb66 10-11-2015 11:16

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35807166)
They're already installing SH3s for customers?

There is a few trial areas started yesterday. The customers havent signed a NDA either.

SnoopZ 10-11-2015 11:19

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by jb66 (Post 35807169)
There is a few trial areas started yesterday

Shocking is all i can say! lol

jb66 10-11-2015 11:22

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35807170)
Shocking is all i can say! lol

Why say that?

It Seemed a good piece of kit apart from a few niggles I was really impressed by it. Mind you Im still impressed with the sh2AC. Hopefully we can get a full roll out this year

SnoopZ 10-11-2015 11:26

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by jb66 (Post 35807171)
Why say that?

It Seemed a good piece of kit apart from a few niggles I was really impressed by it. Mind you Im still impressed with the sh2AC. Hopefully we can get a full roll out this year

Because i am on the trial and know the state it is currently in, obviously can't say here but it is not ready for a customer to use, far too early and needs more testing and firmware updates, which is the whole point of a trial.

qasdfdsaq 10-11-2015 13:02

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by SnoopZ (Post 35807170)
Shocking is all i can say! lol

Why would you be shocked when exactly this has happened in the past?

trickytree 10-11-2015 13:37

Re: Broadband Hardware Trial 2015
 
I was in the SH2 and SH2AC trials and now with the SH3 I would class myself as a normal to low user and so if I am having problems then I would say the general public would do.

The previous trials did not seem to have this many issues as I am still experiencing now.

Kushan 11-11-2015 17:13

Re: Broadband Hardware Trial 2015
 
Quote:

The previous trials did not seem to have this many issues as I am still experiencing now.
SH1 was a joke during the trials and is still a joke today.

Gavin78 11-11-2015 22:31

Re: Broadband Hardware Trial 2015
 
depends what you want to do with your router....I play games and some downloading and occasionally a bit of streaming so not really come across any problems.

Although I have the steam link now so see how well it starts playing

MUD_Wizard 13-11-2015 04:54

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by Carlos Carboni (Post 35807017)
Does the usual Arris backdoor work?

No. First thing I tried when I got mine 7 weeks ago.

The cookie credential doesn't have the same info (once decoded) as in the article.

There are other things you can try but I can't say what.. :D


---------- Post added at 03:54 ---------- Previous post was at 03:40 ----------

Quote:

Originally Posted by Ignitionnet (Post 35806325)
Trust those of you on the trials are enjoying your TG2492LG-VMs?

Yes thanks Ahkmed.

Ignitionnet 13-11-2015 14:00

Re: Broadband Hardware Trial 2015
 
Quote:

Originally Posted by MUD_Wizard (Post 35807629)
Yes thanks Ahkmed.

https://www.cableforum.co.uk/images/local/2015/11/4.gif


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