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-   -   Superhub : Superhub Firmware Beta Test (https://www.cableforum.uk/board/showthread.php?t=33675881)

kenoliver 12-07-2011 06:44

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35272272)

Basically you want to hide the superhub away in a cupboard because of the lights, )

:) yes your right, and now I don't need the wireless function of the Hub and just using it as a modem I can hide it away in a cupboard

I spent a fair amount of my later working life setting up and supporting fixed and wireless Networks, and just can't understand the patchy wireless performance from the Hub

from the limited information I have gleaned, I suspect the resistance on the antenna's change due to heat

if in fact they are mounted as silver strips on the circuit board, the power to them will be in milli watts, and the heat generated inside the Hub could affect their operation

This would go some way to explaining how the wireless performance can change several times in a day from "good" through to "no connection "and then back again

Aw well just a theory, but it does intrigue me,

kwikbreaks 12-07-2011 07:17

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by kenoliver (Post 35272288)
from the limited information I have gleaned, I suspect the resistance on the antenna's change due to heat

if in fact they are mounted as silver strips on the circuit board, the power to them will be in milli watts, and the heat generated inside the Hub could affect their operation

That's not it...

Quote:

Originally Posted by qasdfdsaq (Post 35272182)
The antennas are not integral - as the wireless chip is on a mini PCI card, the antennas are mini PCB antennas connected via a cable and U.FL connector - pretty much the same configuration as any laptop really.

The resistivity and thermal expansion changes would be way too small to produce any noticeable change in performance imo.

qasdfdsaq 12-07-2011 10:18

Re: Superhub Firmware Beta Test
 
Sorry guys, a correction here - it's mini PCIe not mini PCI as I previously stated - I forgot to put in the 'e' earlier :-P

And indeed, temperature changes are unlikely to be the cause, as in these situations it seems like people's laptops can 'see' the Superhub but it doesn't respond when trying to connect to it - more likely a firmware bug.

zekeisaszekedoes 12-07-2011 10:59

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by qasdfdsaq (Post 35272328)
Sorry guys, a correction here - it's mini PCIe not mini PCI as I previously stated - I forgot to put in the 'e' earlier :-P

Not quite as primitive but still hardly the sort of non-integrated solution you'd want to put in a mass-manufacture device. It's not like you're ever going to change the mini PCIe wireless module for something else. :D

gadge 12-07-2011 11:07

Re: Superhub Firmware Beta Test
 
When should the final version be released? our superhubs reset itself twice this morning.

kwikbreaks 12-07-2011 11:23

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35272337)
It's not like you're ever going to change the mini PCIe wireless module for something else. :D

It's not user changeable for sure but it gives VM/Netgear a relaively cheap upgrade path should they decide to fit something better. The cable modem/router isn't likely to change for quite some time but WiFi is still moving forward. Upgrading to something that actually works would be a good start...

kenoliver 12-07-2011 11:51

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by kwikbreaks (Post 35272343)
IUpgrading to something that actually works would be a good start...

"Amen" to that

KenK 12-07-2011 21:10

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by zekeisaszekedoes (Post 35272272)
I suppose the real question is, who sweet-talked VM into believing this was a good solution?

The bean-counters. It can only have been about price; not whether it works, meets customer needs, is upgradable ...

zekeisaszekedoes 13-07-2011 11:32

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by kenoliver (Post 35272349)
"Amen" to that

Indeed. Getting rid of the superhub should be a top priority. Standing behind the "well, it works for some users" isn't an adequate defense. Especially in cases where it only works because those particular users are placing VERY low demands on the device.

Quote:

Originally Posted by KenK (Post 35272558)
The bean-counters. It can only have been about price; not whether it works, meets customer needs, is upgradable ...

Ah, so that's where the short-term planners from the banks went after they got fired. Mystery solved! :D

Bullstein 13-07-2011 14:46

Re: Superhub Firmware Beta Test
 
I dreaded getting the superhub but so far it's been excellent (to my amazement)

Speeds and ping are fine, wired to my ps3 is lag free gaming and I'm currently on my laptop in the back garden with the superhub (behind my tv) at the front side of the house 40 yards away. No problems

kenoliver 13-07-2011 15:27

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by Bullstein (Post 35272791)
I dreaded getting the superhub but so far it's been excellent (to my amazement)

Speeds and ping are fine, wired to my ps3 is lag free gaming and I'm currently on my laptop in the back garden with the superhub (behind my tv) at the front side of the house 40 yards away. No problems


I don't think anyone could fault the Hub on it's wired performance, it's solid and reliable :)

But in my case I'm not able to say the same about it's wireless performance

Maybe the beta testing of R28 and it's impending release will improve it :erm:

until then I continue to rely on my Time Capsule to take care of the wireless side of my network

Hopefully your positive experience will continue :cool:

Phil-ntl 15-07-2011 17:22

Re: Superhub Firmware Beta Test
 
Quote:

The latest update from the firmware team is that during testing we've found three significant bugs in the modem mode functionality in the new firmware. We're currently working on fixing these bugs and producing an updated firmware version. We're continuing to test the firmware to make sure it's as robust as possible before we release it for testing.



So at the moment it's looking unlikely that we'll be able to start the beta test next week. As soon as I have more news on this I'll post an update.



Thanks

From the VM beta forum

qasdfdsaq 15-07-2011 17:57

Re: Superhub Firmware Beta Test
 
Woop woop. Another delay.

Helix 15-07-2011 18:35

Re: Superhub Firmware Beta Test
 
I don't get what that the business about them receiving the firmware last week was. Surely the firmware should be developed with VM engineers involved and testing as it goes along, rather than providing a download for VM to test and then they find bugs and the firmware developers have to fix it and then send another update to VM.

Seems to be a very bizarre way of developing this, but then the whole process has already shown that VM/Netgear know nothing about software development.

KenK 15-07-2011 21:00

Re: Superhub Firmware Beta Test
 
Quote:

Originally Posted by Helix (Post 35273877)
I don't get what that the business about them receiving the firmware last week was. Surely the firmware should be developed with VM engineers involved and testing as it goes along, rather than providing a download for VM to test and then they find bugs and the firmware developers have to fix it and then send another update to VM.

Seems to be a very bizarre way of developing this, but then the whole process has already shown that VM/Netgear know nothing about software development.

It's fairly standard. Whoever's got the contract to develop the software provides occasional 'code drops' for the customer to try out and report back on. Maybe this hasn't happened often enough in this case; but why should VM spend staff time on a process that they're paying someone else to provide.


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