Re: letter - no price rise but less channels
 

I'll second that:tu:

I'd also like to say that it was the first time I have had to contact CS, I called twice, both times I got through within a couple of minutes & was dealt with courteously & efficiently. They talked through the various options in pretty much the same terms as Sam did. So credit where credit is due - well done Sarah & Jaqueline.:)

Re: letter - no price rise but less channels
 

sam b, So I wont be billed more for march than feb, and I expect to still have challenge tv in the base pack?

Re: letter - no price rise but less channels
 

my letter said that changes would be effective from 10th April - and that Challenge will then be in the Mid pack. I should think you will only have a change to your billing after that - if I've worked it out correctly, my bill goes up by only a penny a month.

Re: letter - no price rise but less channels
 

I am not happy with the new channel line up, all the channels we want are being spread over the 3 Packs, so to get the current channels that we watch will cost us £23 per month and "lucky" for us they are throwing in some extra channels!.

Re: letter - no price rise but less channels
 

that is true - the 3 channels I watch most are Sky1, Living & SciFi, all of which I get in my current 'Variety' pack . As you say to get all of these I will need to have the new 'Family' pack at £23 a month.

My current bill for 2 stb's, 2 phone lines, the 'variety' pack & Sky Movies1, is about £50.

My new bill including the new 'mid' pack will be about £50.

However, as I take Sky Movies1, I will also now get Sky Movies2, Sky Cinema1 and the Disney Channel.

Plus even though I will have to go for the 'Family' pack to get SciFi, I'll get Men & Motors, as well.

So, it's a fiver a month extra, but, for me, a reasonable deal on the channels?

Re: letter - no price rise but less channels
 

its more then a penny price rise, ntl are been clever, those who dont pay by direct debit currently pay about that price anyway per month so it looks the same, but the quoted price excludes the amount you pay if you dont pay by direct debit so then the base pack will be 14.50 per month and thts without challenge tv, atm its 13.50 per month with challenge tv. My current bill is 11.99 for the base pack but I pay by direct debit.

Re: letter - no price rise but less channels
 

You won't see any changes until the date shown on your letter. Your channels will change on that date and your next bill will reflect the change in price.

Picking up on another point about charges for those that don't pay by direct debit. This has always been £2 and isn't changing so you can ignore that when looking at what's changing. We always quote pack prices that are for those that pay by Direct debit, as do a lot of other companies, so there isn't any intent to mislead with this. Comparisons should both exclude these charges.

Cheers
Sam

Re: letter - no price rise but less channels
 

I may ring up ntl and tell them to just leave me with the terrestial channels and I keep the phone and internet, if they refuse this option I will give them a final chance and threaten to cancel EVERYTHING, I only watch 2 channels that I cannot get with a tv aerial, they are E4 and challenge tv.

Re: letter - no price rise but less channels
 

No way im going digiTV, Premium services, box hooked up to the blower line and NTL/sky have a direct feed to your bank account,
Why the need for all the channels they didnt have enuff movies to not continually repeat on 3 channels. all you get on digi is more repeats.
And why do you think the boxes are hooked up to a phoneline

TV licence is going, you all got what you wanted and its gonna cost big time as every channel will end in PPV. Regular tv veiwers will be paying no less than £100 a month. You wont even need to subscribe, just switch to the channel and watch the £ÃÆ ’‚£Ãà¢Ã¢â€šÂ¬Ã…¡Ãƒâ€šÃ‚£'s rolling out your account.

my analog base pack is £4 a month get sky1 and cartoon network and some other junk, only have it for cartoon network cuz of 2 kidz, if they take that channel away bye bye cableTV.

Re: letter - no price rise but less channels
 

NTL digital boxes don't connect to your phone line.

Re: letter - no price rise but less channels
 

communication is still bi-directional. PPV eastenders etc will be on your screens sooner than you may think.

Re: letter - no price rise but less channels
 

how do you get away with just £4 a month?

oh you excluded line rental and worked it out that way

sorry

Re: letter - no price rise but less channels
 

You say that like it's a bad thing. Why? I long for the day NTL are able to offer video on demand -- but it's still many years away, I think.

And Eastenders is probably a bad example anyway, as the BBC wouldn't be allowed to charge...

Re: letter - no price rise but less channels
 

BBC are allready at the table on what to replace the licence with, and it for sure will not be adverts.

Re: letter - no price rise but less channels
 

Dunno what you mean my cable bill is completely seperate to the phone bill