Re: Merged-ntlworld Email service - Planned Maintenance.
 

Hooray! Perhaps they'll fix my addresses. They still timeout.

Re: Merged-ntlworld Email service - Planned Maintenance.
 

try disabling you av software to see if it still times out

Re: Merged-ntlworld Email service - Planned Maintenance.
 

Yes, it does. :(

Re: Merged-ntlworld Email service - Planned Maintenance.
 

I know we have already suggested removing the accounts and re-adding them before, but it may be worth trying this again in case the stored password has been changed when the error window has come up while you were typing in another application and inadvertantly saved an incorrect password.

Re: Merged-ntlworld Email service - Planned Maintenance.
 

It's not that. It'll get through maybe 3 times in an hour, but the rest of the time, it times-out. And an error box pops up from Outlook on top of any window I'm looking at. Very very annoying.
A few other ntlworld addresses work fine. I use 5 altogether. 3 of which are fine. 2 timeout constantly.

Re: Merged-ntlworld Email service - Planned Maintenance.
 

OK from memory there is a way you can set a longer delay that may help reduce the number of time outs but I can't for the life of me remember how to set that up.

Anyone else know?

Re: Merged-ntlworld Email service - Planned Maintenance.
 

Could try tools/accounts/highlight the account/then/properties

Goto the advanced tab and move the slider bar for sever timeouts up a bit.

:)

Re: Merged-ntlworld Email service - Planned Maintenance.
 

Alternatively you could try tools/accounts/highlight the account/then/properties/servers

Then change pop.ntlworld.com to 62.253.162.50

And smtp.ntlworld.com to 62.253.162.40

See if that improves it.

Re: Merged-ntlworld Email service - Planned Maintenance.
 

Fraid that doesn't make anything better. I've moved timeouts to 2 minutes. Still takes ages.

Re: Merged-ntlworld Email service - Planned Maintenance.
 

Don't forget that during today's maintenance on the email servers between 1am and 7am, that this could have a knock-on effect, if you have carried out carlingman's suggestions during this time. :)

NTL Email Upgrades
 

Hi All....

The work on the email servers was sheduled to be completed this morning at 7:00am...

Has the upgrade helped at all ?

Can everyone access there webmail ?

Are you still having problems ?

.................................................. ...

Re: NTL Email Upgrades
 

Yo,

My webmail works although trying to get mail though my outlook before I left for work this morning failed :( Popped up the stupid username/password box :mad: :rolleyes:

Whats new? :)

Re: NTL Email Upgrades
 

No offence Stu ( :angel: ), but do we really need another thread running on ntl's email 'service'?

I know you have a poll on this one, but this will just end up as a duplicate of the other.

Any objections to a merge? ;)

Re: NTL Email Upgrades
 

None at all m8 - I only started this one as I wanted a poll in it...

Go for it :)

Re: [Merged] ntl Email-Planned Maintenance.
 

Well since it worked ok for me before, and is working ok for me now - I voted "no change". :)