Re: Bittorrent & Disconnections - Ambit modems
 

Russ thank you very much for that, i've just PM'd you let me know if you've got it please
It looks like someone from NTL has finally realised that there is a major problem and willing to sort it out

Re: Bittorrent & Disconnections - Ambit modems
 

also pm'd you russ.

Re: Bittorrent & Disconnections - Ambit modems
 

Thanks to everyone who has PM'd me so far, please keep them coming.

Re: Bittorrent & Disconnections - Ambit modems
 

Russ just a general question once all the pm's get sent to this NTL person what will they do? i.e. are they going to investigate this fault in the modems or not?

Re: Bittorrent & Disconnections - Ambit modems
 

I don't really know - my contact has asked for this infomation and it's my guess that they will use it to measure the faults and see if a pattern is emerging.

Re: Bittorrent & Disconnections - Ambit modems
 

First they have to determine if there is a fault, hence the need for information.

Re: Bittorrent & Disconnections - Ambit modems
 

Hi Russ,

I've sent you a few PM's with the requested info for myself and a number of work colleagues who have also been having the cable modem rebooting problems.

Regards,

Chris.

Re: Bittorrent & Disconnections - Ambit modems
 

An additional question has been posed ....

What are the lights on the modem doing ... i.e. static, flashing, off, etc.

Re: Bittorrent & Disconnections - Ambit modems
 

My lights are lit as normal then they all go out apart from the ethernet light following by the rest doing a scrolling (knightrider effect) like when the modem is powered up, then they are back to normal again. Once I do something that puts a load onto the modem e.g. download a big file (via FTP, P2P, HTTP etc) the modem will rebbot itself after approx 5 minutes.

Leighton at cablemodem_support said that my modem has rebooted itself 400 times so far.

Re: Bittorrent, disconnections NTL:100 Ambit modem Nottingham
 

Just had an engineer out and he's swapped my 100 for a 250 :):)
Hopefully thats me sorted

Re: Bittorrent & Disconnections - Ambit modems
 

ssdd,
Please keep us informed if the new 250 modem sorts your problems out.

Re: Bittorrent & Disconnections - Ambit modems
 

bughead,
You have same problem as me, My modem lights when putting it on is fine but when i go on internet sites, the RDY light goes and blinks and sometimes the Sync Light, this then loses connection completely and then i get the knightrider effect like you do

Re: Bittorrent & Disconnections - Ambit modems
 

coventrycityfan,
Have you sent a PM to Russ? (See the last message on page 3 of this thread)
Also include in your PM your modem light sequence.

Re: Bittorrent & Disconnections - Ambit modems
 

bughead,
Yeah i PM'd Russ last night.
i've PM'd simon too with the modem sequence Question so let's hope this get's sorted out

Re: Bittorrent & Disconnections - Ambit modems
 

I have been getting a lots of disconnects on my 200 modem. It happened before I went to 10MB as well. It usually happens when using bit torrent, but recently it happens a lot when trying to browse the BBC website and view any videos from there.