Cable Forum - 350M Upstream congestion

Quote:

Hi Jon22,

Thanks for keeping in touch, I am sorry to see that you are thinking of leaving us.

I have taken a look at your connection and things seem to be ok from this side. There are no peak time issues I can see.

So we can get to the bottom of this it may help if you run through the following:

Pop the Hub into Modem Mode with the computer in Safe Mode with Networking.

Try on separate devices.

Check Ethernet cable. Make sure it is new / up to date. (Cat 5e or above).

Make sure device is capable of agreed speed.

Check wireless card slide.

Keep us posted.

:banghead:

Will be with AAISP next Wednesday.