Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Things break

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

In case anyone's following on this. I spoke to Virgin yesterday, apparently the guy from the power company brought the wrong plans so another meeting needs to be scheduled.

After someone comes back from holiday.

Sounds encouraging. I'd take your "weeks away" in exchange for my "Well, it's anyone's guess, now. If ever." :)

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

You mean sometime between Now and Then, don't hold your breath.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Beck to the euro modules in the faceplate saga....

So just had a call from VM saying they have spoken to area manager etc. etc. and how its been installed is to VM standard so that's where is stops, complaint closed down. I'm left with an ugly installation. I would be happy if they wired the phone socket in a euro module, which I know are available as I have a BT one in the same faceplate and just drilled a hole in a blanking plate, pushed the cable through and put maybe an in-line isolator. The splitter is just lying on the carpet so why not the isolater?

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Might be worth contacting BBC watchdog? They're kind of on a Virgin Media rampage at the moment.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Is there any reason the isolator could go just before the splitter. So the cable could come through the wall on a length of cable, into the isolator and then straight into the "in" of the splitter before splitting off to the tivo and hub?

I just read somewhere that the isolator should be as close to the equipment as it can.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

That is possible, although leaving it on a floor also wouldnt look nice

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Might just get a plastic enclosure or 3d print a custom one to suit. Then I could get the isolater and splitter in 1 neat box.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

That's Steve's credibility down the drain then when a customer has to resort to making his own enclosure to make good the pigs ear VM install!

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Hi Mike

Are you referring to the phone or the coax euro module? We only supply coax euro modules and I can make sure this gets changed over for you if it hasn't been already. We cant terminate a master phone point in a media plate unfortunately and neither can Openreach. Media plates should only be used as extension sockets but this isn't always the case.

If our master phone point has been terminated by the developer in the media plate then there really isn't a way to resolve this currently without taking out the media plate and rewiring everything, this really wouldn't be an option.

The best thing I can suggest for now is hang tight until digital voice launches in your area and then migrate over to that, it will negate the need for a copper master socket as your Hub3 (or new version) will be your new phone socket and the wiring can be removed.

Drop me a line if you need any assistance.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

@weesteve see post 12.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

The document actually refers to Telco euro modules as extensions, not masters. The Openreach guide specifically states not to deploy master sockets in a media plate either, they still require an NTE5 as we require a master socket for testing.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

My bad it is actually post #18 where there is a photo of the "pigs ear" install.

Re: New build with Virgin Media branded ethernet sockets - what to expect?
 

Well spotted Pip, that passed me by! Yes this just requires a coax euro module, Mike drop me a line with your details and I will get this sorted for you.