Re: Difference Between Superhub 3 & Superhub 2ac?
 

I am 1 of them and never have been asked to sign any NDA with any of the 3 SH trials I have been on.
I don't talk about it at all but once the thing is in circulation to the general public that seems the trial is over.

I understand that if I want to be selected to be on trials for other future products then act in a way that Virgin want you to but with SH3's appearing on Ebay and being handed out to customers that I would say kind of ended the trial.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

But didn't trialists accept certain conditions as part of the sign up? I suppose ultimately it's down to the individual what they post but they may want to mindful before they click the submit button. Unless they don't want to enjoy trials in the future.

Cheers

Grim

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I agree in most cases, but it's been posted a few times that these firmware updates fix most the issues with the original SH3 firmware.

Not sure why VM won't accept non-trialists who have the SH3, onto the trial if they are willing to accept the beta status of it all

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I think it'd be too much work to get more people onto it at this stage. As it's abundantly clear now that those of us on the trial are on a different firmware, the task to push out that firmware to specific devices is not a task they want to be increasing workload on. We've also got the privy information of previous firmware versions and can test and feedback as such.

Why they released the Hub 3 to the general public with the issues you're having, I couldn't answer given all the time in the world.

In regards to NDA, I would say it was more of a gentlemen's agreement than any legal binding contract.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

The Tivo Trials NDA is a digital signature. Ooops I meant the XXXXXX Trial NDA requires a digital signature.

Since VM staff on Community (non Trial) forum are also confirming that a fix is available on future firmware release then it appears that some "envious"(?) non trialists are seeking the opportunity to incite a "witch-hunt" as some sort of "selfish spoiled brat pay-back" vendetta.

Shame really as they had every opportunity (and would be most welcomed) to join the Beta ranks - the more the merrier. Unfortunately as mentioned the Admin effort for Trials coordinators should not be understated,

Re: Difference Between Superhub 3 & Superhub 2ac?
 

How would you go about joining the XXXXXX Trials?

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Well there you go, straight from the horses mouth (pun intended).

You need to be a master at cleaning your browser history ;)

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Oh, so it that sort of trial ;)

Seriously, how do you join a *cough* Tivo *cough* trial?

Re: Difference Between Superhub 3 & Superhub 2ac?
 

If that was aimed at me, I wasn't with VM when they were asking for trialists so I couldn't apply :( - I never expected to get trialist hardware as a "normal" customer.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

IIRC it is part of the terms when you apply to be a trialist.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I genuinely don't remember seeing any T's & C's, but it was a while ago we all signed up. I was keeping an eye out on it but there really wasn't anything beyond boilerplate stuff.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

It was a long time ago when I had a VM account that I signed up to be a trialist but I'm sure an NDA was there. I don't mind being wrong though.

I know there was when signed up as a trialist for BT when I was with them so I may be getting confused.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

I can't say 100% for sure either way. It was a surveymonkey thing we filled out, it only really asked for a forum username and email - after that, we got an email saying we were in.

Re: Difference Between Superhub 3 & Superhub 2ac?
 

Quick update, managed to get one of forum team to send me a 2AC the first time I asked, for free.

So much easier than CS!

Re: Difference Between Superhub 3 & Superhub 2ac?
 

What happens to the SH3 do they want it back?

Personally i think it was a mistake moving to a SH2ac as i am sure it wont be long before you get new firmware which would hopefully solve your problems and when the time comes you want the SH3 back they may charge you.