Re: Virgin losing thousands of TV customers.
 

I think a problem is that Sky are producing channels for the customers, therefore can justify the price.

Where VM are increasing prices - last year, didn't they put prices up THREE times. Where Sky is once a year.

I called VM the other day to complain about engineers who had been at my mother in law - very poor work.
The assistant said that VM give the best BB/ phone / TV. When l mentioned that they don't control the BB, so they can slow the usage down. what a load of crap.

The work the engineers done was that bad, they were ordered to come back the following day and put it right. And told my mother in law, the fault was with the internal wiring, That they had put in. And that because the cable was getting hot (yes hot) it was interfering with the phone /picture/BB.

They came back and fixed the fault - and the engineer said the fault was caused by the rain.

That's why VM are losing customers.

Re: Virgin losing thousands of TV customers.
 

VM loosing customers is down to your mother-in-law having a fault caused by the weather??

You will find that when one provider ups their line rental then the others usually follow shortly after.

Sky's phone prices are going up ion Dec 1

http://www.express.co.uk/finance/per...ions-customers
Plus there was a price rise earlier in the year on Sky

http://www.dailymail.co.uk/news/arti...ude-sport.html

Re: Virgin losing thousands of TV customers.
 

You just beat me to it Hugh.....:D

Re: Virgin losing thousands of TV customers.
 

Hugh??:angel:

Re: Virgin losing thousands of TV customers.
 

In real terms this is a reduction in the number of customers. If I had a Pay TV company that had remained flat over five years, I would be worried.

Maybe that's why VM sold the company to LG?- not that LG have fared any better thus far.

Re: Virgin losing thousands of TV customers.
 

Sorry mate, ......:blush:

Re: Virgin losing thousands of TV customers.
 

The UK population has increased by 2.6% in the last five years, so in real terms VM's share has dropped by around that figure.

Please explain to me how a 2.6% decrease in real terms is 'haemmorhaging'?

btw, they're not a Pay TV company, they are a media and telecoms company, so to focus in on only one area would be sub-optimal, as investment in multi-branch organisations tends to be cyclic, as I am sure you know.

Re: Virgin losing thousands of TV customers.
 

If you say so, if you say so

Re: Virgin losing thousands of TV customers.
 

But Richard you stated that Virgins TV base was 'haemorrhaging' and quite clearly looking at the figures that is not the case.

http://www.cableforum.co.uk/board/35807617-post28.html

Re: Virgin losing thousands of TV customers.
 

I do say so, I do say so... :)

Re: Virgin losing thousands of TV customers.
 

Feel free to go into the post and change the wording to say stagnating if you like.

The stagnation of VM TV may be about to get worse; Sky have just unveiled a 12 tuner box:

http://www.techradar.com/news/televi...-sky-q-1309224

I wonder when (or if) VM/LG will introduce a 4K box?

I am currently undecided in whether to get a TiVo, but I will require 4k for the UHD TV that I intend buying imminently.

Re: Virgin losing thousands of TV customers.
 

Clever Idea with sky, self install multiroom. If virgin catches on then they wont need technicians!

Re: Virgin losing thousands of TV customers.
 

Where exactly do you plan on getting 4k? 4k blu rays aren't out till next year and by are the only folk offering a 4k channel right now. Some Netflix stuff and YouTube videos are about the only 4k you could watch.

There is not enough sources of 4k right now to make a tv purchase worth while.

Re: Virgin losing thousands of TV customers.
 

tbf, most of the 4K TVs can upscale - not quite true 4K, but better than standard HD.

Re: Virgin losing thousands of TV customers.
 

Most of the time though it doesn't look that great.