Re: How do I upgrade online?
 

Went back to 50. Either end of contract or price rise will be welcomed.

(they didn't tell me about the last one like I said before but I upgraded since so can't really use that)

50mbps my arse. It'll be under 20 by 9pm :(

http://www.speedtest.net/my-result/4818483718

Re: How do I upgrade online?
 

Hit the "activate your new speeds" button on Monday at 4PM - still waiting despite reboots.

Re: How do I upgrade online?
 

Still nothing, this is crap. WHY say the speed increase is ready when it's clearly not!?

Re: How do I upgrade online?
 

well it never happened, up yours virgin i'm on BT infinity now and loving it!

Re: How do I upgrade online?
 

well, i got it overnight but the SH2ac is not getting the new config despite a dozen reboots and 2 from Tech support

Re: How do I upgrade online?
 

Came home and I have it now - even if it's very slow. Roll on 2am when I can use it! :/

Re: How do I upgrade online?
 

Well, my account upgrade banner has been saying End of November since I came back to VM last month. Logged in today, and it's now saying March! Is this standard?

Re: How do I upgrade online?
 

Yes. But unless your area is spot on don't get too excited. I got up an hour ago and it was already starting to crawl. It's now 12:05 PM and it's starting to drop. In this area it's as follows.

12pm-3am gets slow and around 9pm it's on it's knees. 3am-11am it's okay and full speed but then it starts to crumble.

Re: How do I upgrade online?
 

This is going beyond a joke now
https://www.cableforum.co.uk/images/local/2015/11/5.jpg

Re: How do I upgrade online?
 

Mine too, its like dangling a carrot and then whipping it away, usual VM shambolic organisation. I have written a letter of complaint (something I usually end up doing every couple of years..)

Patrick

Re: How do I upgrade online?
 

Well another month has slipped by.
Yesterday it said by the end of December.

Surprise Surprise .... Now says end of January.

Thats 3 delays so far!.

Chocolate teapot comes to mind.

Re: How do I upgrade online?
 

I dont think those alerts mean anything i've seen my one on the sign in page change 5 or 6 times back and forth and it now says its ready

i'd phone and ask if you want accuracy

Re: How do I upgrade online?
 

Finally my account banner said this was available. Clicked, received email, 24 hours later it was all done. Biggest improvement is in the upload speed!

Re: How do I upgrade online?
 

My date was fluctuating between Jan-July but I logged in a few minutes ago after seeing your post and the banner was finally there. Got the e-mail, will check back in 24 hours, could really use that upload speed for this damn crashplan backup

Re: How do I upgrade online?
 

does this upgrade renew your contract automatically? I'm moving out in june, wont need it after that.