Re: Virgin email moving away from Google
 

I can't access email at all at the moment, getting this message below.........





This account has been disabled
We are unable to process your request at this time, please try again later.

Re: Virgin email moving away from Google
 

I haven't been able to use Google Chrome to log in to MyVirginMedia since yesterday. No problems using IE. This is all part of moving away from Google?

Re: Virgin email moving away from Google
 

Can log in fine here with Chrome. Don't normally use it but it was installed with Windows 10.

Re: Virgin email moving away from Google
 

No problem with FF V39.0.3

Re: Virgin email moving away from Google
 

Try CTRL+F5 to clear the cache.

Re: Virgin email moving away from Google
 

Had an email from VM today saying I'm moving over to the new email within the next 3 months (@virginmedia)

Re: Virgin email moving away from Google
 

I'm on @blueyonder at the moment I take it that I will be staying on that and not getting moved to @virginmedia.cheers

Re: Virgin email moving away from Google
 

Yes - it's the platform technology that is changing, not your email address.

Re: Virgin email moving away from Google
 

Blueyonder will be moved over to the platform as with ntl etc, as I'm on blueyonder email and was moved a few weeks ago.

Their spam filters need to be better though, not as good as Google's

Re: Virgin email moving away from Google
 

At the moment. I would think that Google's SPAM filters have had years of 'in-life' training to get it to where it is now.

Virgin Media's new email platform is new - as more customers are moved over and train the filters it will improve.

Re: Virgin email moving away from Google
 

Blueyonder email has now been moved to the new mail platform.

The first ntlworld.com email addresses will start being migrated from today - August 31st.

virginmedia.com/emailswitch has some really helpful information

Re: Virgin email moving away from Google
 

My ntlworld email running on Thunderbird ceased to work a week ago.... attempts by Virgin staff have now wiped out some 20k messages on my pc after I gave them 123repair.com access..... they said the system is down througout the uk and to call back in 24 hours. What a mess.

Re: Virgin email moving away from Google
 

Any more updates on this? last we heard at the end of August was they were moving the ntlworld.com over

Re: Virgin email moving away from Google
 

Ntlworld.com is still being migrated.

Re: Virgin email moving away from Google
 

I know that one of my ntlworld accounts has moved as the spam rule that I had changed has now gone back to the default of reject all.

I needed to change it as one of my clients seems to be blacklisted as a spam source (hijacked server) even though that has since been rectified and Google advised.