Cable Forum - Help - new Tivo & Superhub installation

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- Virgin Media Installation Issues (https://www.cableforum.uk/board/forumdisplay.php?f=62)

- - Help - new Tivo & Superhub installation (https://www.cableforum.uk/board/showthread.php?t=33699828)

spiderplant

20-01-2015 12:49

Re: Help - new Tivo & Superhub installation

Quote:

Originally Posted by Osem (Post 35753793)

It's a Samsung STB and ancient cable modem.

A silver Samsung? If so, you can recycle it yourself. Ditto for any modem that isn't a SuperHub.

heero_yuy

20-01-2015 13:13

Re: Help - new Tivo & Superhub installation

Quote:

Originally Posted by spiderplant (Post 35753831)

A silver Samsung? If so, you can recycle it yourself. Ditto for any modem that isn't a SuperHub.

Probably explains why they didn't seem to want my old Samsung back. It's a silver one 2110 IIRC

Osem	20-01-2015 14:56

Re: Help - new Tivo & Superhub installation

Quote:

Originally Posted by spiderplant (Post 35753831)

A silver Samsung? If so, you can recycle it yourself. Ditto for any modem that isn't a SuperHub.

TVM for clarifying. Pity the CS rep didn't tell me that.

1701-e

29-09-2015 13:36

Re: Help - new Tivo & Superhub installation

What about a black VHD box?

I did a quickstart TiVo and shub changeover for my parents but there were no intructions on returning VHD box. Recycle?
https://www.cableforum.co.uk/images/local/2015/09/1.jpg

heero_yuy

29-09-2015 14:07

Re: Help - new Tivo & Superhub installation

Quote:

Originally Posted by 1701-e (Post 35800814)

That's current issue for non-TIVO HD customers, we only got one a few months ago, so I think they'll want it back.

jb66	29-09-2015 15:58

Re: Help - new Tivo & Superhub installation

Virgin want VHDS back

spiderplant

29-09-2015 23:05

Re: Help - new Tivo & Superhub installation

Indeed. You can call 0800 052 6178 to arrange collection.

starfish

15-10-2015 15:06

Re: Help - new Tivo & Superhub installation

Quote:

Originally Posted by Osem (Post 35753707)

Thanks guys.

Does anyone know what I'm supposed to do with my old modem and STB? The CS rep I talked to said they'd send me details of what to do with it but I haven't had anything yet.

I got a new SH2 today and I was told to bin our current SH1. There is no return label that I can see in the box that the SH2 came in.

BenMcr

15-10-2015 15:23

Re: Help - new Tivo & Superhub installation

Virgin Media don't want the SH1's back which is why you won't get a label. You can take it to any local recycling centre, as Virgin Media are part of the WEEE's regulations DTS scheme.

starfish

15-10-2015 20:45

Re: Help - new Tivo & Superhub installation

Yeah, I am going to do that.

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