Originally Posted by Ryan92 (Post 35644690)

I spoke to the online chat team to see what they could do for me in terms of reducing my package ; even with the price rise I'd begin to struggle so don't want to go there.

I pay £97 for ;

120meg Broadband
4 TiVo subscriptions
Talk Weekends
Caller Display

They offered

Deal 1

60 meg Broadband
L TV with 4 TiVo boxes
Talk Weekends
Caller Display

£88.49

Deal 2

60 meg Broadband
M+ TV with 4 TiVo boxes
Talk Weekends
Caller Display

£80.20

What do you think?

FTTC is available here next month so really don't want to need to go elsewhere :/

Originally Posted by Rainman (Post 35646524)

So thats 42.88p for one minute return call and that's not including the £15.99 a month line rental, do I really need VM phone no I will cancel

Originally Posted by Qtx (Post 35646583)

VM say you don't need to have a phone line with them but....it's likely removing the phone will not decrease your bill much.

Originally Posted by howardmicks (Post 35646614)

Got my letter today £4.95 with no explanation what has actually gone up,I rang retentions and spoke to Laura I explained I wanted to cancel my tv service and just keep bb and phone reasons for leaving the price rise,she agreed to put a 6 months £5 credit on my account and then then for the remaining 2 till my contract runs out another £5 so no price rise for me

Originally Posted by Dave42 (Post 35646617)

still not got mine yet depends what rise is then decide if going to cancel or not

Originally Posted by howardmicks (Post 35646625)

What annoyed me Dave was no explanation as to what as gone up and I think £4.95 increase is outrageous,she said they have been getting calls all day.

Originally Posted by howardmicks (Post 35646614)

Got my letter today £4.95 with no explanation what has actually gone up

Originally Posted by howardmicks (Post 35646625)

What annoyed me Dave was no explanation as to what as gone up and I think £4.95 increase is outrageous,she said they have been getting calls all day.

Originally Posted by BenMcr (Post 35646666)

Thats because Virgin generally deal in 'bundles', so depending on what you have you may not actually get the full per service increase, or if you've got some deals, may have a higher increase that the change to the services themselves

---------- Post added at 23:36 ---------- Previous post was at 23:35 ----------

So there is no easy way to break it down to per service.

It's connected to the reason the bills were changed.

Originally Posted by SilverLady (Post 35646823)

What 6.7% increase? I've just had the letter and it works out at 15%.

Increase is going to be £4.50.

I have TV M+, BB L, Caller Display
Phone rental has already been paid year in advance.
Present monthly cost is £29.15. (Excl phone rental)

Am I reading something wrongly?