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Re: £3 TiVo charge
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I was speaking to VM CS yesterday about getting my V+ moved and a tivo in its place then getting the V+ upgraded, from what she was saying it seems that I would be able to work it to get the 2 Tivo's and only pay the £49.50 for the second box and £49.50 installation charge and the £3 monthly Tivo charge. |
Re: £3 TiVo charge
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Re: £3 TiVo charge
i'm thinking of upgrading my current package, but not sure if Tivo (£49 activation/ installation and the £3 a month) is worth going up to, i cant justify getting it.
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Re: £3 TiVo charge
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£3 a month is considerably less than V+ started off at and £50 for over 2 years of use (for me 3 years now on V+) can easily be justified. |
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Re: £3 TiVo charge
On the phone with someone at Virgin who is insisting I have to pay a second £3 charge for a second box. He says it's because I got the first one discounted and the system can't cope. Is this true? I said that it is the same system that coped, under similar circumstances, with the per account Premium HD charge changes.
---------- Post added at 11:56 ---------- Previous post was at 11:49 ---------- Now he says I can have it but i have to be tied into a further 12 months on all my services and I loose my initial Tivo for life discount I received when I got my initial 1tb box. How can making any changes result in a lossof a for life discount :mad: |
Re: £3 TiVo charge
It's been posted in here that the £3 per box is coming in Novmeber 1st. Not sure about the life time discounts. If you're not on with a UK call centre it may be worth calling back around 8.30am and you usually get through to UK.
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Re: £3 TiVo charge
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Re: £3 TiVo charge
Hmm just had several calls with virgin trying to replicate the price I was offered on Sunday (V+ upgrade to 1TB tivo and then replace the V+ with another 1TB Tivo and she would waive the 49.95 installation charge, with only £3pm tivo costs) and was expecting a call back about on Monday as I wanted to compare the price to a vip50 package and that office was not open. However no call back and I only just got the chance to call in tonight no record of the offer on the system and the chap I spoke to was unable to replicate the previous offer (+£49.95 for installation). So tried talking to customer retentions and while the were able to waive the installation she was unaware of the upgrade to tivo from V+ offer and also stated that the monthly fee was to be £3 per box.
Has any one else found them selves unable to order new Tivo's with the current (until 1st dec) £3 per account charge? Sorry for the initial ramble (felt I should cover the whole situation) real question is the second para. |
Re: £3 TiVo charge
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http://virgintivo.blogspot.com/2011/...or-virgin.html and someone has ordered a 2nd Tivo recently http://virgintivo.blogspot.com/2011/...-about-to.html |
Re: £3 TiVo charge
I've ordered a second tivo to replace the V+ in the bedroom for £49 nothing else.
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