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-   -   TiVo : Got my £50 refund email today - anyone else? (https://www.cableforum.uk/board/showthread.php?t=33679365)

NuclearWinter 08-07-2011 14:30

Re: Got my £50 refund email today - anyone else?
 
Still no email.

MarkyUK 08-07-2011 16:08

Re: Got my £50 refund email today - anyone else?
 
Yep still nothing on my end :(

denphone 08-07-2011 16:13

Re: Got my £50 refund email today - anyone else?
 
Or here either.

hedgie 08-07-2011 17:36

Re: Got my £50 refund email today - anyone else?
 
All sorted for me, well done VM, I was on verge of phoning and it happened :)

Although they did promise the the early adopters and existing customers would get a special deal so it does only seem fair, well done all the same though !!

jonandmarkuk 08-07-2011 18:19

Re: Got my £50 refund email today - anyone else?
 
I know it's supposed to be coming, but have to admit if I've not had a e-mail next week I maybe chasing it up to ensure I'm not missed out.
If it's being refunded in order of when people got the boxes I would have thought having one in Feb would mean I would be in the first batch of e-mails.

People who have had the refund e-mail, when did you actually get Tivo?

---------- Post added at 17:19 ---------- Previous post was at 17:19 ----------

I know it's supposed to be coming, but have to admit if I've not had a e-mail next week I maybe chasing it up to ensure I'm not missed out.
If it's being refunded in order of when people got the boxes I would have thought having one in Feb would mean I would be in the first batch of e-mails.

People who have had the refund e-mail, when did you actually get Tivo?

denphone 08-07-2011 18:31

Re: Got my £50 refund email today - anyone else?
 
No refund email at the moment here and l got mine on the 20th of April.

kop32 08-07-2011 20:09

Re: Got my £50 refund email today - anyone else?
 
I got an email today even though I returned my TiVo after 10 days,when I rang and explained the situation the CS Rep appeared quite embarrassed asking me to "please disregard the email then":o:

BenJSmyth 09-07-2011 19:20

Re: Got my £50 refund email today - anyone else?
 
For any of those who purchased two 1TB TiVo boxes at £149, I have just had a response to my email from VM regarding the refund amount.

They have confirmed that I shall be receiving £100 credit on my account within the next two months, £50 for each box. I thought that is what they would do but didn't want to count on it until I had confirmation, which I now do by the way of an email.

Thanks VM :)

denphone 09-07-2011 19:23

Re: Got my £50 refund email today - anyone else?
 
l am still waiting for my refund but l have complete confidence that it will arrive.

passingbat 09-07-2011 19:34

Re: Got my £50 refund email today - anyone else?
 
Quote:

Originally Posted by BenJSmyth (Post 35271171)
For any of those who purchased two 1TB TiVo boxes at £149, I have just had a response to my email from VM regarding the refund amount.

They have confirmed that I shall be receiving £100 credit on my account within the next two months, £50 for each box. I thought that is what they would do but didn't want to count on it until I had confirmation, which I now do by the way of an email.

Thanks VM :)

Thanks for checking that.

BenJSmyth 09-07-2011 20:04

Re: Got my £50 refund email today - anyone else?
 
Quote:

Originally Posted by passingbat (Post 35271175)
Thanks for checking that.

No worries mate. Hopefully they are consistent!

JethroUK 09-07-2011 21:20

Re: Got my £50 refund email today - anyone else?
 
Quote:

Originally Posted by kenoliver (Post 35270387)
Yes got the email,

And the refund hit my account yesterday,:)

So a real thumbs up for VM on this one from me :D

Haven't had my refund yet but they said 1-2 months

denphone 09-07-2011 21:26

Re: Got my £50 refund email today - anyone else?
 
Quote:

Originally Posted by JethroUK (Post 35271204)
Haven't had my refund yet but they said 1-2 months

Have they sent you a email yet.

kenoliver 09-07-2011 22:39

Re: Got my £50 refund email today - anyone else?
 
Quote:

Originally Posted by JethroUK (Post 35271204)
Haven't had my refund yet but they said 1-2 months

I would have thought, it would all be done by the month end,

warrenb 11-07-2011 11:45

Re: Got my £50 refund email today - anyone else?
 
Still no email here.


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