Cable Forum - 30M Anyone had a 'Keeping Broadband Fast and Fair' email?

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- - 30M : Anyone had a 'Keeping Broadband Fast and Fair' email? (https://www.cableforum.uk/board/showthread.php?t=33676988)

pip08456

26-04-2011 16:09

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by carlwaring (Post 35222602)

I see what you mean. You have no proof that what I posted is accurate. Fair enough. You can not believe if you like. Of course, I have no reason to lie. But okay.

Your making a statement does not make anything fact, it doesn't make you right either. The least you could do is provide a link to the scource of your belief/information which I did! Pip

Actually, you won't find anyone less arrogant that me.

Anyway... whatever :rolleyes:That's a matter of opinion! Pip

denphone

26-04-2011 16:38

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

No l have not received anything through the door.

carlwaring

26-04-2011 17:23

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

1 Attachment(s)

Pip. I can't quote your post now but...

What could I post? Emails and screen-shots can both be faked. You could trust me, like I would trust you :)

But I have attached a screen-shot anyway.

Also, you provided no source for your assertion that ...

Quote:

Originally Posted by pip08456 (Post 35219663)

They no longer did nor do, their own testing via SamKnows.

Well I know for a fact that do as I have been one of the Monitoring team since its inception.

markie1966

26-04-2011 17:42

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by carlwaring (Post 35222602)

I see what you mean. You have no proof that what I posted is accurate. Fair enough. You can not believe if you like. Of course, I have no reason to lie. But okay.

Actually, you won't find anyone less arrogant that me.

Anyway... whatever :rolleyes:

arrogant?? nah not you mate....not the way you replied to one of my posts disbelieving my quote of "hundreds if not thousands" of gamers having probs on VM when you could just go and look for yourself BEFORE you say you dont believe

506 gamers shouting about their connection in ONE post....yeah id say i was correct in my numbers

arrogant= sense of ones own self-importance

yep that describes most of your posts :)

carlwaring

26-04-2011 18:26

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by markie1966 (Post 35222684)

arrogant?? nah not you mate

Quite right too. What you percieve as arrogance is simply a disbelief in hyperbole.

Quote:

....not the way you replied to one of my posts disbelieving my quote of "hundreds if not thousands" of gamers having probs on VM when you could just go and look for yourself BEFORE you say you dont believe.

I don't need to go and look. It happens all the time.

Quote:

506 gamers shouting about their connection in ONE post....yeah id say i was correct in my numbers

Firstly, is that 506 individual people or just a 506-post-long thread with multiple replies from multiple people?

Also.... that's hundreds. Where's the "thousands"?

You see... the thing about forums such as these and VMs Official ones is that people will complain but they will rarely compliment. In other words, you don't see the thousands of customers who are perfectly happy with their services posting as such. Which is fair enough. But that also does not mean that problems are as widespread as they may appear.

Don't get me wrong. One un-happy customer is one too many! That's not the point though.

pip08456

26-04-2011 19:08

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by carlwaring (Post 35222666)

Your screen shot, as mine below, only confirms you have the SamKnows monitoring equipment and states nor proves a thing about it being for VM only.

As stated previously, the VM trial lasted 6 mths and was extended by SamKnows as General ISP monitoting ibn conjunction with OFCOM and not solely as a VM one.

The link I gave tells you that it is in conjunction with Ofcom, in case you missed it here it is again.http://www.samknows.com/broadband/ofcom_and_samknows

https://www.cableforum.co.uk/images/...2011/04/14.jpg

Why you would want to obscure the results is a mystery as well as there is no confidentiality clause attached to it either.

Neo-Tech

26-04-2011 19:11

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

... anyway. Pip, when is the latest I should be expecting my SamKnows kit? Pretty anxious if you ask me.

pip08456

26-04-2011 19:15

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Normally you would get it within 2 weeks but due to the Easter weekend there will be delays.

---------- Post added at 20:15 ---------- Previous post was at 20:13 ----------

Quote:

Originally Posted by Web-Junkie (Post 35219836)

From reading the SamKnows site they use a Netgear router with custom firmware, see last paragraph:

http://www.samknows.com/broadband/secret_sauce

It's a linksys, The link you refer to is for ordinary routers with the SamKnows system embedded which is something different.

markie1966

26-04-2011 19:20

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by carlwaring (Post 35222714)

Quite right too. What you percieve as arrogance is simply a disbelief in hyperbole.

I don't need to go and look. It happens all the time.

Firstly, is that 506 individual people or just a 506-post-long thread with multiple replies from multiple people?

Also.... that's hundreds. Where's the "thousands"?

You see... the thing about forums such as these and VMs Official ones is that people will complain but they will rarely compliment. In other words, you don't see the thousands of customers who are perfectly happy with their services posting as such. Which is fair enough. But that also does not mean that problems are as widespread as they may appear.

Don't get me wrong. One un-happy customer is one too many! That's not the point though.

your first quote sums you up....you ARE arrogant

second line.... you just admitted that THERE IS a problem

third....i said hundreds IF not thousands...the word IF is the point

fourth.... if there was thousands of happy customers why havnt they posted in the forum???????? in the last week ive seen one....yes ONE

fifth.... you are quite correct in that one unhappy customer is one too many.....so how come the THOUSANDS of posters on the forums ARE UNHAPPY????

sixth...not the point though????? im sorry but to use an case study....out of thousands of car buyers there was only ONE person happy...that car company would either go bust or FIX THE PROBLEM

seventh...not the point???? that just shows how arrogant you are of other peoples woes with VM

lastly...if u draw a little moustache on you pic you would look like hitler :dozey::dozey:

pip08456

26-04-2011 19:28

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Typically it is only those with problems that post on support forums. although not all.:D

markie1966

26-04-2011 19:34

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by pip08456 (Post 35222763)

Typically it is only those with problems that post on support forums. although not all.:D

thats a very good point

for every one who posts theres always going to be more that DONT post

carlwaring

26-04-2011 20:20

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by pip08456 (Post 35222742)

Your screen shot, as mine below, only confirms you have the SamKnows monitoring equipment and states nor proves a thing about it being for VM only.

Quote:

Originally Posted by markie1966 (Post 35222756)

your first quote sums you up....you ARE arrogant.

Erm... no. Just don't like hyperbole. Didn't I just say that?

Quote:

second line.... you just admitted that THERE IS a problem

I have never said there wasn't a problem! :mad:

Quote:

third....i said hundreds IF not thousands...the word IF is the point

Well it was hundreds, not thousands so the hyperbole was not required.

Quote:

fourth.... if there was thousands of happy customers why havnt they posted in the forum???????? in the last week ive seen one....yes ONE

Already explained this in my previous reply. You know... the one you're quoting :rolleyes:

Quote:

fifth.... you are quite correct in that one unhappy customer is one too many.....so how come the THOUSANDS of posters on the forums ARE UNHAPPY????

They have MILLIONS of customers.

Quote:

sixth...not the point though????? im sorry but to use an case study....out of thousands of car buyers there was only ONE person happy...that car company would either go bust or FIX THE PROBLEM

I wasn't aware that a potentially-faulty broadband connection could kill anyone :rolleyes: In other words... lousy analogy.

I'm sure VM either are fixing or will fix the problem eventually.

Quote:

seventh...not the point???? that just shows how arrogant you are of other peoples woes with VM

Erm... no. Not sure how you come to that conclusion because we both agree that "one unhappy customer is one too many". I'd say that was quite empathetic myself.

(Watch as you now try to be funny and chop the "em" off the start of that word and throw it back at me! Go on! You know you want to :rolleyes:)

Quote:

lastly...if u draw a little moustache on you pic you would look like hitler :dozey::dozey:

Ahhh yes. A sure sign you've lost the argument is to compare whatever it is to the Nazis :)

---------- Post added at 21:20 ---------- Previous post was at 21:19 ----------

Quote:

Originally Posted by markie1966 (Post 35222766)

thats a very good point

for every one who posts theres always going to be more that DONT post

Nice twist. Same applies to both those with problems and those without, of course.

markie1966

26-04-2011 20:58

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by carlwaring (Post 35222796)

Which is why I emailed the Support team to ask them and they confirmed it with the quote I mentioned previously.

You can, therefore, do the same thing if you like.

---------- Post added at 21:19 ---------- Previous post was at 21:11 ----------

Erm... no. Just don't like hyperbole. Didn't I just say that?

I have never said there wasn't a problem! :mad:

Well it was hundreds, not thousands so the hyperbole was not required.

Already explained this in my previous reply. You know... the one you're quoting :rolleyes:

They have MILLIONS of customers.

I wasn't aware that a potentially-faulty broadband connection could kill anyone :rolleyes: In other words... lousy analogy.

I'm sure VM either are fixing or will fix the problem eventually.

Erm... no. Not sure how you come to that conclusion because we both agree that "one unhappy customer is one too many". I'd say that was quite empathetic myself.

(Watch as you now try to be funny and chop the "em" off the start of that word and throw it back at me! Go on! You know you want to :rolleyes:)

Ahhh yes. A sure sign you've lost the argument is to compare whatever it is to the Nazis :)

---------- Post added at 21:20 ---------- Previous post was at 21:19 ----------

Nice twist. Same applies to both those with problems and those without, of course.

all of which proves you are arrogant lololol

and where did i mention anything about the internet killing anyone??

and no im not sinking to your low level

and peoples problems...if you bothered to read them....have been going on for months so how come they havnt been fixed before this????

carlwaring

26-04-2011 21:21

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:

Originally Posted by markie1966 (Post 35222877)

all of which proves you are arrogant lololol

Yeah, okay :rolleyes:

Quote:

and where did i mention anything about the internet killing anyone??

They had to recall all the cars because a fault one could possibly be fatal. This would not happen with a faulty internet connection.

If it needs explaining then you need a better analogy :)

Quote:

and peoples problems...if you bothered to read them....have been going on for months so how come they havnt been fixed before this????

Well I'm no expert so how would I know. I do know that it's probably not just a matter of flicking a switch or changing a setting on something.

Some faults, especially intermittent ones (ie that don't affect everyone) can be hard to trace. Parts may be needed that might take some time. Any number of things really.

markie1966

26-04-2011 21:25

Re: Anyone had a 'Keeping Broadband Fast and Fair' email?

Quote:
and where did i mention anything about the internet killing anyone??
They had to recall all the cars because a fault one could possibly be fatal. This would not happen with a faulty internet connection.

If it needs explaining then you need a better analogy

"they had to recall all the cars...."????? what are you talking about....i never said anything like that in my post ......methinks you is losing it big time lol

ps its faulty....not fault

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