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-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   [Update] ALL 20>30Mb upgrade discussion (https://www.cableforum.uk/board/showthread.php?t=33673990)

whizzard 18-01-2011 12:25
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Blackened (Post 35154356)
Ooh. I was so close. ;)
Probably for another thread but I hope the Superhub has a better wireless range than the normal one. Is the firmware/config page different? Can you change DNS servers within it?
They are both Wireless N Hubs, though having owned both of them I find the Super Hub to be much better in terms of reliability on wireless performance.

Chrysalis 18-01-2011 12:29
Re: 20 Mb/s to 30Mb/s free Iupgrade
 
Quote:
Originally Posted by muppetman11 (Post 35154342)
I stated staying ahead of the competition.
they already were before this announcement.

Ignitionnet 18-01-2011 12:34
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Nopanic (Post 35154320)
According to posts on here the speed would be 30 - 3 ?

Docsis 2 wont give you 3Mb upload .. thus the old modem wont work.
The 100/10Mb service uses DOCSIS 2 upstream, it's fine for 'up to' 27Mbps.

---------- Post added at 11:32 ---------- Previous post was at 11:31 ----------

Quote:
Originally Posted by whizzard (Post 35154354)
The 'Virgin Media Hub' is a DOCSIS1 device, which is now supplied to 10mb customers only. New XL customers since December will have been supplied with the 'Virgin Media Super Hub' which is a DOCSIS3 device.
DOCSIS 2 not DOCSIS 1.

---------- Post added at 11:34 ---------- Previous post was at 11:32 ----------

Quote:
Originally Posted by muppetman11 (Post 35154335)
Virgin would be mad to not give the upgrade to all XL customers , VM have upgraded to be ahead of the competition so to just give new subscribers wouldn't do much to help churn.
No more mad than making some areas wait until March 2012 for the upstream increase or 100Mb to become available.

I'm guessing you already have your 2Mbps upstream so there's no 'madness' there and it's nothing to do with churn?

Blackened 18-01-2011 12:35
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by whizzard (Post 35154358)
They are both Wireless N Hubs, though having owned both of them I find the Super Hub to be much better in terms of reliability on wireless performance.
Thanks. I have problems (detailed elsewhere) with the wi-fi dropouts on this one and VM CS have now said their end says the modem is giving all the wrong readings so they're sending me a new one. Let's hope it's a superhub.

Peter_ 18-01-2011 13:39
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Blackened (Post 35154369)
Thanks. I have problems (detailed elsewhere) with the wi-fi dropouts on this one and VM CS have now said their end says the modem is giving all the wrong readings so they're sending me a new one. Let's hope it's a superhub.
You will receive like for like as that is whats listed on your account.

Mr K 18-01-2011 13:40
Re: 20 Mb/s to 30Mb/s free upgrade
 
Interesting.

Think this is enough for me to upgrade from 10Mb to 30Mb. Upgrading to 20Mb never seemed quite worth it. Would I be allowed to do this for a month as a trial ? Don't want to enter into any new contracts.

Blackened 18-01-2011 13:43
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Masque (Post 35154410)
You will receive like for like as that is whats listed on your account.
As long as it works better than this POS I don't mind!

How will we (will we?) get the Superhub when we're upgraded to 30mb, do you know Masque?

Peter_ 18-01-2011 13:45
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Mr K (Post 35154412)
Interesting.

Think this is enough for me to upgrade from 10Mb to 30Mb. Upgrading to 20Mb never seemed quite worth it. Would I be allowed to do this for a month as a trial ? Don't want to enter into any new contracts.
The is no upgrade to 30Mb as all this thread is as yet is just supposition, so until Virginmedia actually officially announce the supposed upgrade the is no upgrade.

Blackened 18-01-2011 13:48
Re: 20 Mb/s to 30Mb/s free upgrade
 
Hold on - I've just had all this with Chris who's said there IS a free upgrade for 20mb users to 30mb.

Quote:
Originally Posted by Chris (Post 35154327)
If you're thinking that 20Mb customers are going to get a free upgrade to 30Mb then you're thinking correctly. They are.

Peter_ 18-01-2011 13:51
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Blackened (Post 35154428)
Hold on - I've just had all this with Chris who's said there IS a free upgrade for 20mb users to 30mb.
The is nothing on the website apart from the "upgrade to 30Mb" in the sales pitches and nothing has been officially released by Virginmedia such as a press release or anything else mentioning a supposed upgrade so until such time as that happens the is no upgrade.

Chris 18-01-2011 13:51
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Blackened (Post 35154428)
Hold on - I've just had all this with Chris who's said there IS a free upgrade for 20mb users to 30mb.
Don't worry about Masque, he's just being a loyal employee. You can't expect VM staff to engage in this sort of speculation. If any of them knew anything about this, they could be seen to be giving away company secrets - so its best for them either to deny it, or keep quiet. ;)

Peter_ 18-01-2011 13:52
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Chris (Post 35154434)
Don't worry about Masque, he's just being a loyal employee. You can't expect VM staff to engage in this sort of speculation. If any of them knew anything about this, they could be seen to be giving away company secrets - so its best for them either to deny it, or keep quiet. ;)

---------- Post added at 12:51 ---------- Previous post was at 12:51 ----------
I have seen the same thing as everyone else but without official confirmation it is an unknown quantity.:)

Blackened 18-01-2011 13:57
Re: 20 Mb/s to 30Mb/s free upgrade
 
Ok. Can we 'suppose' how a 20mb user potentially upgraded for free to 30mb might obtain a superhub to use with it then? A bit of light guesswork never did any harm ;)

broadbandking 18-01-2011 13:58
Re: 20 Mb/s to 30Mb/s free upgrade
 
I have a superhub so hopefully I can get upgrade, if its true that is as for VM annoucing it you can be sure if its true it will be a big announcement *waits here*

Peter_ 18-01-2011 14:01
Re: 20 Mb/s to 30Mb/s free upgrade
 
Quote:
Originally Posted by Blackened (Post 35154444)
Ok. Can we 'suppose' how a 20mb user potentially upgraded for free to 30mb might obtain a superhub to use with it then? A bit of light guesswork never did any harm ;)
I am on 20Mb using an Ambit256 so no idea what would happen upon any possible upgrade as most of the standard modems out there are actually capable of around 38Mb.


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