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-   -   Laptop not working (https://www.cableforum.uk/board/showthread.php?t=33673545)

Black^ 02-01-2011 13:18

Re: Laptop not working
 
Hi there
I would use MS Dart 6.5 64 bit to start the machine then attempt a system restore (for msdart use google)
You obviously get past post and its hanging as windows loads drivers which could suggest a bad or unsigned driver, 64 bit windows is designed to run ONLY with signed drivers.
Using that tool will also let you lift anything off the hard drive you might need in case
it needs a new one.

Jonboster 02-01-2011 14:34

Re: Laptop not working
 
I would suggest you to do the appropriate research for the same and as many vendors are selling duplicate products on the name of original manufacturers.

haydnwalker 02-01-2011 14:40

Re: Laptop not working
 
Quote:

Originally Posted by Zee (Post 35146262)
Thats what i did, but i paid for 2 years warrenty about 9-10 months ago so it should still be valid, dont know why it says there is no warrenty.

Because the warranty you took out would have been for your original laptop which has a different service tag that was the one that was replaced. I would still phone them as they would be able to advise you one way or the other. Worst case is HDD fault which is cheap enough to replace :)

Zee 03-01-2011 12:29

Re: Laptop not working
 
they said they will send someone to replace the hard drive on wednesday and check everything...

haydnwalker 03-01-2011 12:54

Re: Laptop not working
 
Thats good then :) at least they honoured the warranty from your previous machine. The Dell engineers that come out are usually very good.

Stuart 04-01-2011 18:03

Re: Laptop not working
 
Quote:

Originally Posted by ^Black (Post 35146279)
Hi there
I would use MS Dart 6.5 64 bit to start the machine then attempt a system restore (for msdart use google)
You obviously get past post and its hanging as windows loads drivers which could suggest a bad or unsigned driver, 64 bit windows is designed to run ONLY with signed drivers.
Using that tool will also let you lift anything off the hard drive you might need in case
it needs a new one.

Erm, MSDart is only legally available as either an evaluation version, or as part of a Technet subscription or Volume Licence for Windows.

Zee 11-01-2011 00:27

Re: Laptop not working
 
well they fixed my laptop, it only took them 4 days (with my next business day service) but at least it is fixed.

thanks for all the help everyone


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