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-   Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)
-   -   Virgin Media Complaint Call on youtube (https://www.cableforum.uk/board/showthread.php?t=33638731)

Ignitionnet 28-09-2008 18:20
Re: Virgin Media Complaint Call on youtube
 
I want a refund on the few minutes of my life it took to read this thread and listen to that recording please. :(

Sirius 28-09-2008 18:30
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Broadbandings (Post 34644167)
I want a refund on the few minutes of my life it took to read this thread and listen to that recording please. :(

I have a funny feeling the OP has every intention of boring us all to death with this sad attack at his ex employer, because in my eyes that is what this is all about.

kat a 02-10-2008 23:36
Re: Virgin Media Complaint Call on youtube
 
:sleep::sleep::sleep: so sorry to react in this way but I cannot believe that this has gone on and on and on and on..... What is it you want? What outcome would satisfy you and put the matter to rest ? Say what you expect VM to do to make up for the upset/inconvenience/stress you consider they caused....... The worst complaint to deal with is one where the customer will not state what they expect the company to do ... Go on!!!! Say what you want and take the risk that this might actually come to a conclusion......Maybe then you can move onto brighter more enjoyable things to occupy your time. :)

Gary L 02-10-2008 23:49
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by kat a (Post 34646807)
:sleep::sleep::sleep: so sorry to react in this way but I cannot believe that this has gone on and on and on and on..... What is it you want? What outcome would satisfy you and put the matter to rest ? Say what you expect VM to do to make up for the upset/inconvenience/stress you consider they caused.......

£500,000 and the VIP package free for 6 months sounds reasonable.

whydoIneedatech 02-10-2008 23:55
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Gary L (Post 34646819)
£500,000 and the VIP package free for 6 months sounds reasonable.
A straitjacket and lecter mask sounds better to me:rofl::rofl::rofl:

Gary L 03-10-2008 00:01
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by whydoIneedatech (Post 34646828)
A straitjacket and lecter mask sounds better to me:rofl::rofl::rofl:
Is that all you would want? :rofl:

whydoIneedatech 03-10-2008 00:04
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Gary L (Post 34646832)
Is that all you would want? :rofl:
For the OP of course not me or you:D

Gary L 03-10-2008 00:11
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by whydoIneedatech (Post 34646836)
For the OP of course not me or you:D
Oh!
so you going to tell me what you are going to do to him dressed up the way you want him? ;)

whydoIneedatech 03-10-2008 00:17
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Gary L (Post 34646844)
Oh!
so you going to tell me what you are going to do to him dressed up the way you want him? ;)
No I just think we could have done without this thread and his moan on youtube, I gave the first one a listen and you have got to credit the way the CSR handled the call.

Gary L 03-10-2008 00:20
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by whydoIneedatech (Post 34646847)
No I just think we could have done without this thread and his moan on youtube, I gave the first one a listen and you have got to credit the way the CSR handled the call.
I haven't listened to any of them. that's why I'm as sane as I am :)

whydoIneedatech 03-10-2008 00:23
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Gary L (Post 34646849)
I haven't listened to any of them. that's why I'm as sane as I am :)
I listened because I am a CSR Tech just out of curiosity.:erm:

Gary L 03-10-2008 00:40
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by whydoIneedatech (Post 34646852)
I listened because I am a CSR Tech just out of curiosity.:erm:
I've just listened to part 1. whilst I agree with the OP about having a valid complaint. there's no point in telling all that to the guy on the other end of the phone. it was the cancellation man who just listens and is nice by saying something just to let you know he's still listening and hasn't gone to make a cup of tea :D

whydoIneedatech 03-10-2008 10:35
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by Gary L (Post 34646856)
I've just listened to part 1. whilst I agree with the OP about having a valid complaint. there's no point in telling all that to the guy on the other end of the phone. it was the cancellation man who just listens and is nice by saying something just to let you know he's still listening and hasn't gone to make a cup of tea :D
The OP also has his own Agenda and a Grudge against his former employers and as we do are only told what he actually wants us to know we can not be sure of the validity of his rant.

alijay036 09-10-2008 17:08
Re: Virgin Media Complaint Call on youtube
 
The OP is a moron sorry but it's true, he is probably complaining on banking forums because he went overdrawn.

A couple of points...VOIP is not the future it gives worse call quality than using a mobile in a tunnel.

Stop telling company representatives how to do their job, ok you worked there sometime back, big whoop but things change, as for your 'friends' that are now managers at VM telling you that this person can still do this job etc. obviously they are feeding you some cock and bull story. That VM rep you spoke to needs a medal to put up with your constant need to be validated. Just move to someone else's service and put in a complaint to ofcom or whoever you deem fit, don't post rubbish like this on You tube and say you are doing it for the public, you want your tiny bit of fame in cyber space. Why does everyone who can turn on a PC call themselves technical minded, if you were technically minded you would have been earning a darn sight more than £16K.

Sirius 09-10-2008 17:23
Re: Virgin Media Complaint Call on youtube
 
Quote:
Originally Posted by alijay036 (Post 34650872)
The OP is a moron sorry but it's true, he is probably complaining on banking forums because he went overdrawn.

A couple of points...VOIP is not the future it gives worse call quality than using a mobile in a tunnel.

Stop telling company representatives how to do their job, ok you worked there sometime back, big whoop but things change, as for your 'friends' that are now managers at VM telling you that this person can still do this job etc. obviously they are feeding you some cock and bull story. That VM rep you spoke to needs a medal to put up with your constant need to be validated. Just move to someone else's service and put in a complaint to ofcom or whoever you deem fit, don't post rubbish like this on You tube and say you are doing it for the public, you want your tiny bit of fame in cyber space. Why does everyone who can turn on a PC call themselves technical minded, if you were technically minded you would have been earning a darn sight more than £16K.
:clap:


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