Re: Trouble at Swansea?
 

True, but they generally keep VM employees posted on all of the 'outcourced' changes, including offshore.

Re: Trouble at Swansea?
 

What power truggle is this then? I have never seen any power struggle and internally there is no ref to what legacy business we come from in relation to decision making. Load of rubbish.

Re: Trouble at Swansea?
 

oops CMR was short for CustoMR when adding notes to accounts (Do you still add notes to accounts?). As for CMC I was trying to let them know what it was :-)

Re: Trouble at Swansea?
 

As you have not seen it, then it doesn't happen ? lol :dunce: I forgot you have the experience's of all members of VM staff, both internal & external.

Go look at the group internet from the months after the business's joined, theres plenty of mention of power struggles between ex-tw & ex-ntl management, please dont think there is any difference in the out source world.

As a example take a look at the grill session with Elisa, & the amount of people who raised concerns over the way ex-ntl trainers had been treated in Sheffield..

Do you work for any outsource partner & aware of what is happening within the IBM contract ?

Re: Trouble at Swansea?
 

Yea we do i tend to use CMR/SUB/CUST on notes

and i know i was just bein picky and postin for the sake of it (runnin down the last few mins of my shift) :D

Re: Trouble at Swansea?
 

There was very little power struggle between the 13 or so companies that ended up as ntl so even though I left before the Telewest merger I could not imagine that it would have caused fuss that would last very long*. (quite a non merger since TW and ntl were working together for years).

*Pity ntl management ruined the service that was very good until about a year before the merger.

Re: Trouble at Swansea?
 

Isn't the board made up of mainly TW members?

Re: Trouble at Swansea?
 

Does anyone know when this is going to happen and who is going to take over this role ? .

Re: Trouble at Swansea?
 

I have people in 9 offices both Managers and Colleagues they are from both legacy areas and in the past I also had agency staff. I work with most areas of the consumer, from MD's down to CCA.... So I dont have the experiences of all members of staff, but I do have a broader view than many.

Nope, nor will I.

Oh the allegations of bullying, yes I knew some of those people... and it wasnt just Sheffield it was Manchester, Notts etc.

Re: Trouble at Swansea?
 

We shall see what happens in 30 days...that's all I can say for now.

Re: Trouble at Swansea?
 

Its not good news is it fella, but keep fighting away, you never know what can happen within 30 days, good luck...

Re: Trouble at Swansea?
 

On a related note does anyone know if there is still a VM office in Luton? I thought it closed ages ago but I recently saw an recruitment ad for customer accounts which sounded like VM although the company name was not given?