Re: WWE Judgment Day
 

Its should work fine now, even my m8 can watch it now.

Maybe it depends on which area your in (excw/pure/tw).

Re: WWE Judgment Day
 

try reset the stb ? see if this helps unless yr near derby said faults there on the free fone line

Re: WWE Judgment Day
 

im in blackpool

---------- Post added at 01:48 ---------- Previous post was at 01:43 ----------

its came onnnnn

Re: WWE Judgment Day
 

couldn't even order it, just says your purchase has not been successful and to phone some 08 number ? phoned cs man from another country said would guarantee if i orded it after 12 oclock it would be on, 2hours later same thing, here we go again on the phone to them again in morning going to bed now, fed up virgin is crap.

Re: WWE Judgment Day
 

I'm definitely pushing for another refund but like I said earlier, I'm still waiting for my refund for Wrestlemania. I got charged for it on my April bill and they said the credit would appear on my May bill of which I'm yet to receive.

The problem I have is as much as I want to ring up and cancel right now, this is the only problem I'm having with Virgin. Everything else has been fantastic and last year I rang to complain about how much i was paying and they cut me a fantastic deal. If only they could get the PPV's right then everything would be fine!

Re: WWE Judgment Day
 

the picture + sound have been cutting on + off with me since it started + there blaming it on adverse weather conditions.

i have been able 2 watch it though which is better than nothin i guess. really tempted not 2 order another wrestling ppv on sky box office ever again as its only when its on there do the problems start.

---------- Post added at 03:50 ---------- Previous post was at 03:39 ----------

somethin is seriously suspicious here, the picture + sound have been cuttin out as i stated b4 but literally 10 seconds b4 the main event ends + everythins ok again.

somebodys @ it.

Re: WWE Judgment Day
 

So were $ky having problems as well then?

Re: WWE Judgment Day
 

I've just called VM and customer services were really helpful (for a change) and said that I was the only person who had rang. She told me that I need to call the faults department so that it can be logged on the system to see if there is enough complaints to give automatic compensation.

I rang the faults department and she said that a few people had rand about this but not many, not enough to give automatic compensation, and logged everything on the system. She told me to call back later to see how the matter was progressing. So, no money back yet. On the plus side my credit for Wrestlemania has gone through!

Re: WWE Judgment Day
 

Apparentaly yes

But lets blame Sky again :rolleyes:

Re: WWE Judgment Day
 

just ranged virgin there giving my 7 pounds back

Re: WWE Judgment Day
 

I got a refund too. :D

Re: WWE Judgment Day
 

I wasn't blaming Sky. ;) It just seemed like people got excited over dissing VM about it, when Sky were having problems too.

Re: WWE Judgment Day
 

well virgin could'nt help me faults did not want to know as i was down for a move of address soon wonderful , will try again tommorow as did'nt really get it till 1.45am last night

Re: WWE Judgment Day
 

I've just spoke to faults department again and he has put a note on my account and I will get a full refund.