Re: I Paid £100 for V+ Box
 

how is it not a penalty charge? it would seem I am being penalised for getting the v+ box too early.

if the charge is, as I was told for "Administration", then this "Administration" charge is disproportionate to the amount of work needed to remove the £10 a month charge.

the least Virgin should do is cancel the £10 charge for EVERYONE after another 10 months when everyone has paid their £100.

Re: I Paid £100 for V+ Box
 

It is not an administration charge, it is a Service Charge (as it says when it is put on the bill)

The pricing structure you are on has been around since Telewest introduced the TVDrive in 2005.

As I've said before, Virgin were/are under no obligation to offer the change the V+ pricing for existing customers. They could have said 'All existing customer remain on their current pricing, all new customer pay £150 and then have the new pricing'

They didn't. They have offered a way for customers to convert to the new pricing.

I've said it before and I'll say it again. Prices change.

Everyone who took out the V+ at the £10/£15 per month price agreed to it. Everyone knew that they may pay £10/£15 for as long as they had the V+, because that is what the price was. It has not been changed

Re: I Paid £100 for V+ Box
 

More accurately - if you don't think you'll be using this V+ box in 10 months (because the new one is out) - then don't pay

I mean it's not like VM would credit towards the new box now is it - as if :D

---------- Post added at 16:50 ---------- Previous post was at 16:38 ----------

and i'll remind you it's not a defendable position

upsetting existing customers only is the price for new customers only

VM should be prepared to pay for it (and who says they aren't - you?) - so either don't waste your breath or be prepared to keep saying it

Re: I Paid £100 for V+ Box
 

You seem to assuming that if/when a new V+ is introduced it 1) will do something different to the current one and 2) be something you can pay to upgrade to.

Re: I Paid £100 for V+ Box
 

until/if that happens we wont know either way for sure ;)

Re: I Paid £100 for V+ Box
 

errr - it will - that's guaranteed!

ugh? - i just know VM won't credit the £75 you already paid - i don't supose VM will be giving it away free - oh gotcha - new customers only policy :)

Re: I Paid £100 for V+ Box
 

No it's not. the Samsung V boxes do nothing different than either the Pace or Scientific Atlanta boxes

Again, you don't know that. Existing customers have been swapped out for Samsung boxes for free where appropriate when their existing Pace or Scientfic Atlanta boxes don't work any more.

Customers who had to buy their cable modems way back get swapped out for free to the latest modems if needed to support the service they subscribe to.

Re: I Paid £100 for V+ Box
 

Are you decribing V Box tuner, non HD, non-recording, not even remotely like V+ box here?

If you are you have gone astray

We're discussing the successor to V+ (the one VM is charging £75-£100 for)

Re: I Paid £100 for V+ Box
 

Yes I know. What I was trying to illustrate was that just because it is a new box from Samsung, doesn't mean it will do anything more than the current box does

---------- Post added at 19:32 ---------- Previous post was at 19:25 ----------

They could very well both have 160Gb hard disks, both have 3 tuners and both be HD ready. So what would be the advantage of the Samsung over the current V+?

Re: I Paid £100 for V+ Box
 

Well lets just get back on track - rumour has it the V+ (that everyone is paying £75-£100 for) will soon be supeceded - and i can guarantee it's successor will be better - no question - and money blown towards V+ will be lost

just want that in the archive so i can say "i told you so!"

Re: I Paid £100 for V+ Box
 

And where is your proof of that?