Re: Known fault in Ipswich area - can anyone help?
 

sollp, things have been pretty good here over the last couple of days. Haven't noticed any cutouts and general speed seems fine - still fluctuating a bit, but nothing you'd really notice with regular browsing. Basically, everything seems to be back to normal. :)

Re: Known fault in Ipswich area - can anyone help?
 

thats good :)
right ready for my install in the morning (IP4 area)
hope I dont experience any problems.

Re: Known fault in Ipswich area - can anyone help?
 

Good.

Re: Known fault in Ipswich area - can anyone help?
 

Got my XL BB installed today
cant use it until sunday, they said the network was done, excisting people can use it but not new installs !
great, roll on sunday 8am

Re: Known fault in Ipswich area - can anyone help?
 

Yes, they are transferring more accounts onto the ICOMS billing system, so they are unable to a basic few things on the account at the moment.

Re: Known fault in Ipswich area - can anyone help?
 

sollp

Thought Id update aswell. End of the week is when I do most downloading and I can confirm that certainly tonight and yesterday (poss even Wednesday) it does appear to be back to normal

If you were involved in the fix - many thanks! Great to have someone listening on this forum aswell

Rgds

tt1

Re: Known fault in Ipswich area - can anyone help?
 

Apologies for resurrecting this thread from the dead, but it describes my problems perfectly so it seemed a better option to starting a new one.

I've recently (around a month ago) moved into Ipswich IP1 and right from the start my 2Mb VM broadband has been really awful. Download speeds fluctuate wildly, and if I do a constant ping (e.g. ping www.google.co.uk /t) I'll get masses of packet loss. It seems worse at weekends where the packetloss has been as high as 30%. Here's an example (1st post on here so I'm not familiar with the forum etiquette, I can link the picture if necessary):

https://www.cableforum.co.uk/images/...2008/05/32.jpg

I've gone through all the usual troubleshooting, connecting direct to the modem etc. I haven't spoken to TS yet - reading through this thread makes me wary of doing so! Is anyone else having issues in Ipswich?