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-   -   Currently Holding For 1 Hour To Cancel My Virgin Account (https://www.cableforum.uk/board/showthread.php?t=33609946)

Morden 08-03-2007 00:08

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by newguy (Post 34245191)
Correct me if I'm wrong but are you not a new user? A new user with 4 posts to be correct. :rolleyes:


Yes I am a new user on this board, but does that mean that I'm not allowed to complain about obvious trolls ?

Or do you have to have been a member for 1 month/ 6 months/a year/life/infinity and beyond?

Enlighten me please ?

The point I was trying to make is that if you look at the history of their posts,they have done nothing but ask obvious questions and moan that they cant cancel or that Virgin is poor etc.

Whilst they may be genuine, I doubt it.

Yes users who have been on the board for a while may have genuine gripes with their service and they are fully entitled to articulate this. But they do not start continual posts saying that they are trying to cancel or about which magazine etc, etc .....

Paul K 08-03-2007 06:15

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by lauranimmo (Post 34245262)
I didn't cancel!!!!!!


They offered me a cracking deal!

Virgin+ box
2nd box for £5 a month no installation
Free movies and sports 12 months

Thanks virgin media, your the best

For someone that hates VM so much and made so many posts about cancelling you sure as heck changed your tune quickly. Anyone would think that you had no intention of cancelling, let's face it if you feel that VM is that bad you would never had accepted ANY level of service from them again. I guess peoples' views on your posts here may be vindicated now.

Theodoric 08-03-2007 11:55

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
In the light of what I posted earlier, I will now hold my hands up to having had a useful and informative discussion with CS. I spoke to them earlier this morning asking for some information about my account and the person I spoke to was very helpful.

AndyCambs 08-03-2007 11:58

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by Theodoric (Post 34245640)
In the light of what I posted earlier, I will now hold my hands up to having had a useful and informative discussion with CS. I spoke to them earlier this morning asking for some information about my account and the person I spoke to was very helpful.

Congratulations
And it's good to see someone hold their hands up. Glad you got a result.
I spoke to CS about my bill and they couldn't do enough for me.

mcgurty 08-03-2007 12:06

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by lauranimmo (Post 34245021)
I'm currently on hold to cancel my virgin media account, its been for over 1 hour. This service isn't acceptable and is the reason that i wish to cancel in the first place.

are you saying that the only reason you want to cancel your virgin account is because you cant get through to the call centre that seems a strange reason if it is because you must be happy with everything as you dont mention any other problems

Tod 08-03-2007 12:53

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by mcgurty (Post 34245648)
are you saying that the only reason you want to cancel your virgin account is because you cant get through to the call centre that seems a strange reason if it is because you must be happy with everything as you dont mention any other problems

Must be a time traveller stuck in some kind of time vortex! :D

lauranimmo 08-03-2007 14:11

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by Paul (Post 34245432)
For someone that hates VM so much and made so many posts about cancelling you sure as heck changed your tune quickly. Anyone would think that you had no intention of cancelling, let's face it if you feel that VM is that bad you would never had accepted ANY level of service from them again. I guess peoples' views on your posts here may be vindicated now.

What don't you understand.

They offered me a deal, i didnt expect that, i was going to sky cause it was cheaper then they bet the price. I will wait the 12 months then switch to sky unless cable is cheaper of they offer a better deal again, simple.

---------- Post added at 15:11 ---------- Previous post was at 15:08 ----------

I'm amazed at all the silly comments i got and i simply posted a comment, is this the virgin media fanclub? haha. crazy, all these guys posting things, and at the same time the football was on last night? whats that all about ?

dayloon 08-03-2007 15:30

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by lauranimmo (Post 34245753)
What don't you understand.

They offered me a deal, i didnt expect that, i was going to sky cause it was cheaper

Actually you said you were cancelling because "This service isn't acceptable and is the reason that i wish to cancel in the first place" (your first post). How has being on hold for about 2 hrs changed your opinion in that respect ?

spankysmagicpian 08-03-2007 15:46

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by dayloon (Post 34245841)
Actually you said you were cancelling because "This service isn't acceptable and is the reason that i wish to cancel in the first place" (your first post). How has being on hold for about 2 hrs changed your opinion in that respect ?

Its obviously all about the wonga! :D

Mr Clean 08-03-2007 16:37

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by lauranimmo (Post 34245753)
I'm amazed at all the silly comments i got and i simply posted a comment, is this the virgin media fanclub? haha. crazy, all these guys posting things, and at the same time the football was on last night? whats that all about ?


Silly comments for a silly person on a silly thread about something silly.

As for the football being on. LoL - I've got better things to be doing with my time than watching 22 overpaid people, with names most cannot pronounce, kicking a ball about. The kids on my street play better football.

Paul K 09-03-2007 05:15

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Silly comments from a previously banned troll that has not learnt a new line in abusive PMs yet ;)

Bill C 09-03-2007 05:48

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Quote:

Originally Posted by lauranimmo (Post 34245753)
What don't you understand.

They offered me a deal, i didnt expect that, i was going to sky cause it was cheaper then they bet the price. I will wait the 12 months then switch to sky unless cable is cheaper of they offer a better deal again, simple.

---------- Post added at 15:11 ---------- Previous post was at 15:08 ----------

I'm amazed at all the silly comments i got and i simply posted a comment, is this the virgin media fanclub? haha. crazy, all these guys posting things, and at the same time the football was on last night? whats that all about ?

I have much better things to do with my life than read your drivel and watch a gang of men kick a bag of wind around a field

newguy 09-03-2007 16:31

Re: Currently Holding For 1 Hour To Cancel My Virgin Account
 
Thanks for the yawn,yawn below and welcome abroad. :p:
Quote:

Originally Posted by Morden (Post 34245384)
Yes I am a new user on this board, but does that mean that I'm not allowed to complain about obvious trolls ?

Or do you have to have been a member for 1 month/ 6 months/a year/life/infinity and beyond?

Enlighten me please ?

The point I was trying to make is that if you look at the history of their posts,they have done nothing but ask obvious questions and moan that they cant cancel or that Virgin is poor etc.

Whilst they may be genuine, I doubt it.

Yes users who have been on the board for a while may have genuine gripes with their service and they are fully entitled to articulate this. But they do not start continual posts saying that they are trying to cancel or about which magazine etc, etc .....

---------- Post added at 17:31 ---------- Previous post was at 17:27 ----------

In other words you're what's called in the industry as 'an offer rider' - so I hope you feel proud of that. :p: I personnally stick to my guns when I make a decision unlike some. :angel:
Quote:

Originally Posted by lauranimmo (Post 34245753)
What don't you understand.

They offered me a deal, i didnt expect that, i was going to sky cause it was cheaper then they bet the price. I will wait the 12 months then switch to sky unless cable is cheaper of they offer a better deal again, simple.

---------- Post added at 15:11 ---------- Previous post was at 15:08 ----------

I'm amazed at all the silly comments i got and i simply posted a comment, is this the virgin media fanclub? haha. crazy, all these guys posting things, and at the same time the football was on last night? whats that all about ?



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