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-   -   An open letter to NTL. (https://www.cableforum.uk/board/showthread.php?t=33604444)

dcclanuk 06-12-2006 21:39

Re: An open letter to NTL.
 
Quote:

Originally Posted by r00t (Post 34173756)
Open CMD please.
Start-run-type in CMD-press enter-type into black box-ping www.bbc.co.uk

Are you connecting via wireless, if so how are your speeds if you use just modem to pc?

Stats from modem.
Downstream
frequency
power
SNR

Upstream
Power.

And you are welcome!

r00t, can u check out the HA0 area. There was an area fault, and shortly after have been told by TS that its due to overcongestion basically. The engineers are working on it. Its been 3 weeks now I think.

ping to bbc is anything between 20ms - 150ms! RIGHT NOW THAT IS

the links to the file downloads are anything from 20KB/s to 250KB/s

oh and i am on 10mb btw! connected via a modem through ethernet. NO ROUTER!

PS, the morning time is usually fine. Getting close to 10mb. Night time, ie 4pm-12am roughly speeds start to dieeeeeeeeeeeee:erm:!

Fingy 07-12-2006 14:12

Re: An open letter to NTL.
 
oi oi Angry... Have you talked to Paul at all about this, see if he can see if there is a network issue in your part of the world?

A$h X 07-12-2006 15:35

Re: An open letter to NTL.
 
Quote:

Originally Posted by dcclanuk (Post 34173764)
r00t, can u check out the HA0 area. There was an area fault, and shortly after have been told by TS that its due to overcongestion basically. The engineers are working on it. Its been 3 weeks now I think.

ping to bbc is anything between 20ms - 150ms! RIGHT NOW THAT IS

the links to the file downloads are anything from 20KB/s to 250KB/s

oh and i am on 10mb btw! connected via a modem through ethernet. NO ROUTER!

PS, the morning time is usually fine. Getting close to 10mb. Night time, ie 4pm-12am roughly speeds start to dieeeeeeeeeeeee:erm:!

:( I'm in the HA0 area and I was considering getting NTL broady. Looks like I may have to rethink my plans.

dcclanuk 07-12-2006 20:01

Re: An open letter to NTL.
 
Quote:

Originally Posted by A$h X (Post 34174235)
:( I'm in the HA0 area and I was considering getting NTL broady. Looks like I may have to rethink my plans.

DONT BOTHER!

SCRAP ur plan ;)

r00t 08-12-2006 21:01

Re: An open letter to NTL.
 
Excuse my absence, its a work thing :(

dcclanuk, sadly my friend I can't check NTL. BY then yes. By my posting in this thread I was/am going through some simple fault finders and should they fail I'd have suggested calling NTL and asking about the UBR.

Mr Angry 09-12-2006 13:20

Re: An open letter to NTL.
 
Courtesy of "your woman" I have today had a senior faults engineer and a network engineer around for coffee.

My speeds are now as follows;

12/9/2006 2:17 PM GMT 9750 kb/s 482 kb/s 48 ms Derby~ 250 mi

Hugh 09-12-2006 13:36

Re: An open letter to NTL.
 
Quote:

Originally Posted by Mr Angry (Post 34175543)
Courtesy of "your woman" I have today had a senior faults engineer and a network engineer around for coffee.

My speeds are now as follows;

12/9/2006 2:17 PM GMT 9750 kb/s 482 kb/s 48 ms Derby~ 250 mi

Hoorah, hoorah!!!!

Mr Angry is now M'sieu Mildly-Miffed.:D

Skatoony 09-12-2006 13:54

Re: An open letter to NTL.
 
It appears mine is slowing down now. I'm supposed to be on 4MB yet I'm only getting half of it.

1st 512K took 2453 ms = 208.7 KB/sec, approx 1720 Kbps, 1.68 Mbps
2nd 512K took 2016 ms = 254 KB/sec, approx 2093 Kbps, 2.04 Mbps
3rd 512K took 1953 ms = 262.2 KB/sec, approx 2161 Kbps, 2.11 Mbps
4th 512K took 1719 ms = 297.8 KB/sec, approx 2454 Kbps, 2.4 Mbps

Overall Average Speed = approx 2107 Kbps, 2.06 Mbps

My connection has been seriously dodgy the last week :erm:

Mr Angry 09-12-2006 19:15

Re: An open letter to NTL.
 
Woo and indeed hoo!!

https://www.cableforum.co.uk/images/...2006/12/21.png

Gareth 09-12-2006 20:53

Re: An open letter to NTL.
 
I'm beginning to dislike you, Mr Angry :mad:

Finally convinced NTL's Indian call centre that I did need an engineer's visit - after saying I knew an NTL employee who had confirmed it would need this (thanks, Bill :tu:) but earliest, convenient appointment is not till Thursday... mostly due to my working hours, not their unavailability.

Fingy 09-12-2006 22:00

Re: An open letter to NTL.
 
Angry Towers was graced, the things people would do to have a network tech and a senior fault tech there at the same time.... you must make nice coffee! Glad its sorted.

r00t 09-12-2006 22:56

Re: An open letter to NTL.
 
Congratulations in the resolve of your speed issues , Mr Angry. Gareth make the appointment possible, take a day off, rebook a holiday try not to die on that day, but take it. You may never have this chance again. ;)

Perhaps I'm being bitter here, but now is your chance to fore go the "fob off" the 'tech' adviser with less know how than you. The "I'm in a sweat shop and will you anything to get you off the phone and reduce my call time"

Grasp that appointment with both hands Gareth and don't let go :D

Best wishes
Disillusioned
/r00t

Mr Angry 10-12-2006 02:14

Re: An open letter to NTL.
 
Gareth, I'd be careful about the Thursday appt if I were you as I anticipate that by Tuesday 12th @ 14:10 GMT I will have downloaded the entire interweb.

I would expect to have it edited, back on line and for sale on Ebay by Thursday 14th but can't give a definite time.


In the meantime many thanks to r00t et al for tips & help.


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