Re: Help - NTL refusing to pay compensation/refund for loss of service
 

It's true, I do! :Yikes: :D

Scrotnig's abslutely right, from a company perspective, ntl (& any other company for that matter) have a right to protect themselves from people after freebies at their expense, & you not reporting your fault/reporting it late will have got classified as this situation I'm afraid.

I'm sorry, but I don't personally think you are entitled to compensation for a fault that you didn't report (& happened while you were away? :erm: )

Re: Help - NTL refusing to pay compensation/refund for loss of service
 

Sorry i didn't make myslef clear in my last post. NTL have in fact already paid all the money they owe me, (so at least they're more sensible than certain people here). I suppose they did this becasue they messed u so many times, but at least they pay what they owe eventually.

I got my money and I am helping the broadband users in the street to get theirs too.

Some people clearly don't appreciate me being proved right yet again but please keep your nasty comments to yourself.

Re: Help - NTL refusing to pay compensation/refund for loss of service
 

I'm not quite sure who you are referring to above with your "nasy comments" remark, but I'll close the thread & remove it later as your original query has now been resolved.