Re: I thought I would save some money BUT I was wrong
 

Thanks for that Neil could you pm me with details from a users point of view.

Have you used it for gaming and that sort of thing ect ect.

I know about their billing policy and terms, spent a good 20 mins on the telephone talking to them.

Re: I thought I would save some money BUT I was wrong
 

Every thing you've said really rings true. I hate to be the bearer of bad news, but what's the chances of this going on for a few months yet....

I'll put money on you getting even more frustrated. I certainly am about my continuing problems with the billing dept.:rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes:

Re: I thought I would save some money BUT I was wrong
 

:mad: Very similar to my problems with NTL billing, i received my phone bill and modem bill, duly paid it at a paypoint. ( Not trusting NTL with a DD ever again) 2 weeks later received a final demand for the paid bill, rang up CS was told they could not find it on there systems so i must pay it again, i have a receipt i can fax it to you i replied no can do i had to pay it again and when it appeared at there end they would credit it back to me. I told them no chance but my other half paid it as they threatened to disconnect my services. Two months later i received my bill but in duplicate. Identical same amount, same number of calls at the same times on the same days, i paid this bill then sod me i got another final reminder rang up CS they told me they had the payment for one bill but not the other, i told them the other bill was just a duplicate of the one i paid but they still insist it was another bill. I pointed out politely that the dates were the same the same numbers etc etc, but no go it is a seperste bill and they want it. All in all i am at my wits end with NTL i had my phone line take out and back to BT gave NTL 30 days notice in writing before hand rang them to confirm this and was told we have no record of this (surprise surprise) and they will keep billing me for a phone line i no longer have. The letters and final reminders keep coming for a bill i dont owe and the threats from them are getting beyond a joke, i really am at my wits end.:mad: :mad: :mad: :mad: :mad: :mad:

Re: I thought I would save some money BUT I was wrong
 

Doofy, don't worry. They took the TV set top box, two months ago, and continue to insist on billing for the service that should have been disconnected in November 04 !!!!!!:o

A big :td:

Re: I thought I would save some money BUT I was wrong
 

I'm still being billed for an account that was disconnected in September 04 :dozey:

Re: I thought I would save some money BUT I was wrong
 

Right I would like to give credit where credit is due and thankyou NTL Billing for giving me a correct bill lets hope we can keep this up. Thanks for the upgraded speed too :tu: :tu: :tu: :tu:


The Direct Debit payment with respect to your ntl:home internet account is now due for £12.49 and will be collected on or immediately after 30/03/2005. Please note that no action is required as payment will be taken automatically.

Those of you that live near me put away your digital camera's after midnight

Re: I thought I would save some money BUT I was wrong
 

why :confused:

Re: I thought I would save some money BUT I was wrong
 

#44 LOL

Re: I thought I would save some money BUT I was wrong
 

don't forget the CCTV :LOL:

Re: I thought I would save some money BUT I was wrong
 

How big a logo are we going for then? ;)