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-   -   A rod for my own back? (https://www.cableforum.uk/board/showthread.php?t=11961)

quadplay 09-05-2004 15:48

Re: A rod for my own back?
 
Quote:

Originally Posted by Stop It
they assumed i didnt have a clue, which was scary, im a pc technician and am used to talking through problems with people, not the other way around

Unfortunately, we have to. As I'm sure you're aware, being a technician, most of the people you talk to don't know what they're doing - that's why they're calling. Even then, we speak to people who claim to be "Microsoft-certified" or even "Cisco-certified" technicians who haven't tried basic steps like rebooting or even making sure the cables are plugged in! :rolleyes: ;)

Stop It 09-05-2004 15:57

Re: A rod for my own back?
 
How very true, its a nice little culture shock, and certainly made me think about my own methods of support, If i was a paid professional (I do my support as a hobby, but ive learnt from pro's (both at ICL and college) I would probably have been fired for being a tad too evil about "simple" issues :angel:

quadplay 09-05-2004 15:58

Re: A rod for my own back?
 
:LOL: I know that feeling!

Paul 09-05-2004 18:22

Re: A rod for my own back?
 
Quote:

Originally Posted by andrew_wallasey
Glad im not the only one!

You're not - I am happy with my ntl service - as are many others (including a few other visitors here).

Equally, not everyone is happy with pipex, far from it - see http://www.cableforum.co.uk/board/sh...ad.php?t=10041

Everyone has there own opinions.

andrew_wallasey 09-05-2004 19:07

Re: A rod for my own back?
 
Bang on mate.


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