Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Unless you rent your TV from ntl, then I have no issue with you playing with its engineering menus!!!!! ;)

No, just be careful, I wouldn't advise messing with options that potentially could stop it working.

Edit : I've also noticed that my Tivo gives a more pronounced left shift than my Sky box when using RGB. Different kit seems to vary. I doubt theres any change made in the new ntl software tho, I'm not aware of any.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Hmmm, I assume this thread is all about my STB display stuff turning from purple to blue.

I just got "upgraded" yesterday morning (I'm in Leicester). Now my remote pretty much refuses to work at all. Very occasionally the STB will take notice of a button click on the remote, but mostly it just sits there. The LED on the front of the remote flashes as per usual (and yes, I've tried fresh batteries in it! ;))

Is this a horrible coincidence? Remote works OK, STB upgrades itself, remote goes to the Big Living Room in The Sky? Seems a bit far-fetched to me.

:confused: :mad: :td:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

It has been said on here that the new software is not as responsive as the previous pink software.
I doubt very much your remote is the problem, although it may seem like it. I reckon it's all down to the software, hence why a change of batteries didn't help.

Browneggsandham :)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

It seemed very terrible to me too, but a change of batteries DID fix my problem.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Oh well, enough power cycling and judicious use of the magic 2-finger salute seemed to fix it. :dunce:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

A few people have said that power cycling the box a few times has improved its responsiveness, I can't see how tho?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

What did I say to towny in post 274?

http://www.cableforum.co.uk/board/sh...&postcount=274

:mad:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

If you have a phase 1 stb these only have 4mb of memory (i think) so it maybe slow for this reason and rebooting would help as it will free up mamory, especially if you use guide and interactive a lot!

If not, ring faults and they will get a tech out to it!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

All boxes have 8Mb of usable memory (despite what it says in the engineering screens :) ), and it all gets allocated afresh each time you boot, so I can't see this being the cause.

My best guess is it depends on the order which it receives the cyclically-transmitted data off the network. (i.e. it is effectively random).

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Don't the 4010s have more?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Does anyone know why in my error log I keep seeing 'lost Davic connection'?

Re: CR3: Any Feedback or Questions?
 

I am in the Glasgow area.
So when does the downloads happen, e.g. 2am like when the time changes from summer time to wintertime?

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Don't know the time the downloads happen, best thing is to just leave it on standby overnight to get it as soon as it is available to you.

Some more dates...
Reading: downloads start from Tuesday 4th May.
Oxford: downloads start from Wednesday 5th May.
Nottingham: downloads start from Thursday 6th May.

Cheers
Sam

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Note that I said "usable" :)

Improved Digital TV Service - Is it?
 

Hi,

I receive service from the Luton area and recently got the Improved Digital Service.

From what I can deduce, this service makes heavier use of the Internet for operation which is bad news as my STB spends a lot of time with the "Please wait..." box displayed (often giving the appearance of being locked-up) and programme information isn't available a lot of the time.

I've also had the "Your Set Top Box is experiencing an issue" message several times and pressing Select doesn't Fix it. The STB does lock-up when this happens.

Are others experiencing similar problems and, if so, is there a resolution for them?

Regards,
Neil Darlow

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

So it appears at the moment, Stafford is going to be one of the last areas to be updated.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Proppin, if you're out there, do you know which box types were getting Lcr3 in Glasgow this morning.


I've got a 4001 and woke up to zip, squat and didley!:mad:

Rorschach

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Im in Renfrew and received CR3 this morning as part of the Glasgow rollout. I have a 4010 box. First impressions are good, I'll judge it better once I've used it for a couple of weeks.;)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Got the big update today too (Teesside).

There are a lof of useful features. Overall impressions are good-ish.
However, it seems that there are some things that make it more of a pain to use in the most fundemental way. You cannot pageup/down through the mini guide. So it's click, click, click, click, clickety click at infinitum (bad enough doing it yourself but just as horrible listening to somone else in the room clicking away like mad). It's made worse because it is slower than the old browser. Then again, an even better way to do what you used to do with the old browser guide is to use the new yellow button instead (favourites) but that takes up a big chunk of the screen and has to accessed after you have opened the miniguide (rather than directly).

The main guide is more useable than the old but it is still far from a delight to use because it is so slow when navigating and there are too many instances of "programme information unvailable". So you wait a little bit and then the channels on that page update - except the one you are actually highlighed on until a bit later still (or you can navigate some more and come back to it and it might have updated). It's wierd.

I like being able to re-order my fav channels. That is a definite plus. It did take a very long time indeed to do it from scratch (click, click, clickety click moving each fav through every damn channel). I would be extremely peeved if some prat came along and set them all back to the default order (which is very easy to do and should have PIN protection or at least a default selector on the "NO" rather than the "YES confirmation button).

In principle I think the idea is very good but the cable STB manufacturers have a lot to answer for because I think the lack of memory and processing power for these functions was way below what was really required back when they were designed nevermind the way they are now.

I would have liked to have seen a set of programmable timers that is not related to the guide at all. You know, like the old analogue boxes, so you can simply set time, channel, daily, weekly etc for your regular programmes without having to use the guide (which is useless after 3 days anyway). I'd have thought that if you have to limit the guide to 3 days then an independent timer would have been a very good compromise solution.

Gripes aside, I'd like to say thank you to the people behind the scenes who have been trying to give us something more like what we want and it must be a pretty thankless task (especially when people like us moan at them all the time ;)).

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Got mine today. In Glasgow. However my Interactive is not working. When changing channels and pressing other buttons it seems a little unresponsive. A little better than the version I played around with in Jan/feb though.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

When you say not working do you mean crashing or giving an error message?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Well, I was eagerly awaiting the new software in Glasgow and when I checked today, We have not got it yet. :td:

I have 2 boxes in the house, and both are pace 4001.
I just thought that it got sent as a signal and everyone would get it, or does it get downloaded by machine model?

oh well, never mind, no doubt i will get it one day.

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Giving an error Message. Probably will sort its self. Will see when I am back at work tomorrow.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

They are doing it by box type. I do believe it was the 4010(or at least on type of that box that got it today.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

What's the error message?

It might be a return path issue or a box problem rather than CR3.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Nothing for me yet, and I'm in teesside.

Have a 4010 box, if that makes a difference...

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

If you have a 4001 box, try switchin it off at the plug then turnin it back on, and you might get it.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

tried switching the box off at the mains twice today on both boxes, it doesn't help

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Can someone tell me how to set up Manual reminders on this new fangled software? It always comes up Auto and there seems to be no obvious way (to me) to change them to manual.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

There are auto reminders only.

When a reminder comes up on screen you can just cancel it!;)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

That's a definite negative point.
I wonder why they have "Auto" in the diary on the right hand column then. If there is no alternative to Auto then why waste the space telling you?
I'd like the manual reminder option back please.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I prefer the auto reminders. Never use the manual ones. If I decide not to watch something I just press cancel when the reminder comes on screen. Was the same when I had sky, always auto reminders.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Why is it that when i want to change channel from 140 (sky one) to 144 (E4) it goes to 101? So far CR3 is doing my head in, along with those rubbish remote controls that barely work.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Can someone tell me why Ntl didnt include the option to turn off etv as they did on bromley

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

they dont wanna get our hopes up

Oh My God, i just realised i got one of those green balls :D

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Can't say I've seen this happen on my boxes or any of the ones in the office. Is it when you use channel up/down?

If so you may have set the favourites before on CR2 and reseting them will get things back to normal.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

You can change it so the reminder appears for up to 7 minutes before the program. Is there any specific reason you need the manual option and not just an automatic switch?

Re: CR3: Any Feedback or Questions?
 

Has the Andover date been changed as no guide has come through the post, and no software update either (although from previous posts this could be that the updates for the version of the box are not being played out yet).

Just curious.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Has the Hemel update date changed because i do not have it and channel ntl is still showing the usual ads

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Hi All

I also live in hemel and there is no sign of the LCR3 update today also channel ntl: has not updated either , does anyone know what is happening.

regards

abun880007x

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Have you actually read Sam's post?

Downloads start FROM 29th April.

If I'm not mistaken today is the 29th and from doesn't neccesarily mean that you will get the update today.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Yes but the reason we are wondering if it happend today is because channel ntl usualy changes to showing the how to guide but in hemel is has not!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Eoin, did you get the handbook? I'm in Andover and haven't received a copy, and channel 120 is still extolling the virtues of various talk plans on the phones.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Yes i have recieved the book but as i said channel ntl is still showing the some old rubbish!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Well got the update this AM. First impressions quite good - nicer look and feel + certain things actually feel a bit quicker! Picture quality seems better, (probably just my imagination...)

Problems so far: Mini guide and channel change is a touch laggy, (as expected!) - though I cured this somewhat by switching on or off. Audio button non-functional. Also had one of those 'your box has an issue' messages and reboot....

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

The audio button will start to work once you have tuned to a radio station and away again.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Hi All


I have just spoken to CS and they have said that there is a delay in the launch of LCR3 in the Hemel Hempstead area due to some problems and could not give me a new date.

Could someboady please confirm this and also give us a new date for the Hemel rollout if there is one.

Cheers

abun880007x

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Finally got the new software - but only after power-cycling the box, which had gone to 'StOp'. It makes no difference to the RGB shift. Engineering menus (TV only!) here I come (maybe) :erm:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Have a scan on t'internet for any advice on your TV's menus.
Good luck !! :tu:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I printed it off years ago, when I first got the set. Where's that duster ???:confused:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I can't believe just how poor the new mini guide is. The lack of ability to jump from 101 to 200 to 300, etc using page up is really annoying. What is the point in the now/next menu if you have to scroll through 50 channels to get to the one you want? It's quicker to just flick through the channels one by one which is a joke. It amazes that ntl can produce something so poor. Anyone would think they were going out of their way to make it as bad as possible

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

:welcome: to the site.

to save flicking through so many channels, you could always reorganise them, mini guide -> favourites -> organise

that should help you a little ;)

MB :monkey:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

But if you're, say, at the end of your favourites watching a programme which is about to end and you want to see what's on BBC1 (if that's the channel at the top of your list) you have to scroll through probably 50-odd channels to get back to the top! Not to mention the time it takes to actually reorganise the favourites. And if your STB works like mine it will take about 5 minutes to get there :mad:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

• Why don't you use 'favourites' instead of 'now/next'? You can jump up/down with page up/down.
• You only have to re-order you channels once so its worth the investment in time.;)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks monkeybreath, I have almost every channel on ntl and i watch a lot of them so i don't bother organising the favourites.

It still takes longer with favourites than it did before with page up/down and you can't actually see what's on when you scroll through the channels. You have to press the "right" button and then wait about two seconds for the program list to appear then "left" to go back on to the channel list and do that for every channel when you just want to see quickly what's on a couple of channels. Very poor.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I agree. Although the favourites "browser" thingy is a nice extra feature, it is nowhere near a replacement for the speed and convenience that the old mini-guide had. It desperately needs the old page-up/down and the quick jump button to the first channel.

Sometimes I just put up with whatever programmes I tend to directly go to on the few channels numbers I can remember simply because I can't be bothered to have a browse on this sometimes tiresome new system anymore.
Shame really.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I have had the new software for a couple of days now.
Speed is not much of a problem for me, because it works a hell of a lot faster than the old software in my opinion/machine.

The only gripe I have at the moment is that you can't flick through the channels with a smaller menu, for example, I want to check the next channel out so i press the channel up button, all i need is a menu with what is on now not next.
if I want to check out what is next then I can use the arrow button to get the mini guide.

One other small thing, the blue is nice, the black & aqua is horrible, could other colours be included, to make it your unique colour system?????

Q: Is there any difference from RGB and Composite? I don't see any difference.
Q: Can you change the time look from 22.30 to 10.30? I find this would be easier for everyone, unless you were in the military!

thats all just now.

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Because as Graeme says, it takes longer and it takes up too much of the screen especially if you're watching a widescreen programme.

I did spend over an hour rearranging the order of the channels, but there must be a quicker method which could have been implemented as part of the software. Also, could they not as a default have moved all of the +1 channels to the 'correct' place?

I am extremely disappointed with the service now given by this 'update'. Apparently there is no fix for slow channel browsing/operation :( What I don't understand is that while the speed of the box, for the most part, is bearable, there appear to be times when it grinds to a halt and this has happened on the last two Thursday evenings. Last night I had to watch just one channel as trying to change to another was more than my frayed nerves could take.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Hi

A couple of things.

Firstly some new dates. Coventry, Lichfield and Swindon areas will all start receiving the download from Wednesday 12th May.

Secondly, as has been mentioned above. There has been some replanning of the dates for Warwick, Hemel Hempstead and Andover. They were all due to start this week but have been delayed for a few days. This is for operational reasons, and not because of any problems with the downloads. I'll let you know the new dates as soon as they are confirmed.

Cheers
Sam

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Awww, I got my new booklet in the post this week, I was hoping to go home this evening (Hemel) and find my box was updated last night!

Sam, I noticed that there was an extra insert in the envelope describing how to re-set the STB so that Scart AV control is 'on'. Has this insert been part of the mailing from day one, or is this an issue that was identified part way through the roll-out?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Sorry about that!

The extra insert in the envelope was not included from day one. It was added in after a couple of the pilot downloads.

Cheers
Sam

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks for letting us know Sam :)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

You need to have your TV connected via SCART. And with most TVs only one SCART input (AV1) supports RGB. Finally, you may have a duff SCART cable.

When you get it working, the difference will be obvious.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

With so many people complaining about the browsing speed, there's one thing which immediately springs to mind.
On Sky, when using the Mini-Guide, if you hold down one of the arrow buttons, it skims through the channel list, enabling to speed through the listings to the channel you're looking for. Is there something preventing ntl from doing this?? If not, why don't they?? It could be included in the next MR.

Cheers,
Browneggsandham :)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks for the update Sam! :)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Has anyone else had the problem with channel listings by the way? For the last couple of weeks the info actually appearing on the mini-guide (or anywhere else) has been sporadic at best...and for me hasn't been there at all since last Sunday. Is this a separate issue or something related?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

That has been an issue with BCR3, though you'd think they would have made sure it wasn't there in LCR3 wouldn't you :rolleyes:

Have you tried rebooting your box??? That tends to solve it down here.

Browneggsandham :)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I have my STB connected through a scart and my DVD and my VCR, My TV has 3 scart connections which is fine for all of the above.

I did have the STB set to the scart function, but every so often this just changed the channel itself, which really bugged me, so i switched that off.

But what is better, composite or RGB???

I am doing the place up in the next month or so, so I will play about with teh scarts then.

Ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

RGB if your TV accepts takes the signal and displays it correctly. Mine will not centre the signal, so I use the RGB only on the DVD player.

That said the composite output of the boxes is very good (even when remodulated to go through the aerial).

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Nottingham is getting the download this week but I am concerned since one of the STB's in our house has problems getting data for programs & interactive. Its rare to ever see program information, interactive will not start and PPV info never downloads (stays on 'Loading Data'). Does this mean the new software download will fail? The other STB in our house works fine (and is sharing the same line with the cable modem).
Should we call ntl to have them sort it out?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

if you set a reminder, and then go to diary , if you look, really quickly, where the Green button icon would be at the bottom of the screen you can see the option, Manual Reminder, for a second or two, wonder why they took this option off after a few seconds.

not that you would actually need manual reminder.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks Bottesford - I somehow missed Sam's post including Nottingham :dunce: I will keep an eye out for the guide etc. this week.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Just cannot fathom how NTL can release such a **** poor epg as this. The previous, simpler, epg was far superior as you were actually able to do what you wanted quickly. I firmly believe the people who design these epg don't actually watch television on a regular basis.

- The thing is so slow sometimes you're as quick going to find the radio times.
- There is no way to skip up 100, 200, 300 in the mini guide
- It takes up far too much of the screen

Overall a completely useless upgrade and the channels are still all in the wrong place, the one change that would actually warrant an epg update.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Incidently, is there a list of these issues anywhere that the EPG folk will take on board or is it just pointless to point out the problems we have ?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

There are things on this new software that simply defy logic.

When scrolling down the mini guide the selector jumps to the bottom of the two visible programmes. Consequently you sometimes have to go back up one in order to select the next programme for a reminder or to see programme info. The logic may well have been intended to make scrolling through the visible programmes in the miniguide quicker but it rather defeats the object sometimes.

Another thing is when you select a programme in the mini guide to see progamme information then the mini-guide will disppear after a few seconds so, unless that was all you wanted to do, you then have to go though it all again (finding the channel on the miniguide and then scrolling to where you were before). Of course you could have pressed "TV" and get a fixed mini-guide if you'd had the forsesight at that time but that is not the point.

What is this thing about having the "back" button take you back into the main guide instead of the previous programme to the one you were watching?
Another insane idea. It is just as easy to press "guide" again if you wanted to go back into it and not temporarily loose normal functionality of the back button (in terms of watching TV).

These and other stupid little things should have been sorted out in a proper user test before release.

The lack of page-up/down in the channels/mini-guide has been mentioned a lot. I'm not sure how they'd do it since you can now re-order your channels (so paging in absolute 100's aint gonna work as such) but it would still make life a bit easier if they could make it so that you can page-up/down in 10 channel steps.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

1:
I was hoping to see the channels coming together, like Discovery and nat geo channels, why is the nat geo +1 still up about the 800's compared to the nat geo at the 500's???

Can NTL put all relevant channels together? this would help me navigate better, instead of forgetting about them most of the time.:td::confused::mad:

2:
why did NTL give us such a small screen in the guide menu screen of the channel we are curently watching, when most of the screen is taken up by the advert of the help channel, would it not be better if NTL utilised the space better and give us a bigger current channel screen instead?:erm::shocked:

3:
when in the guide menu, when I check the channels, once i have seen what is in the first screen why when I press down, to see what should be on the next channel, does the yellow highlight go down a few spaces. e.g.
checked in guide channel 702,703,704 went to next page but highlight automatically at 713, not at expected 705 (this was just an example, numbers may not be completely correct,):td::dunce:

ik

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Sam gave us the answer to this earlier in this thread:

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I agree. I don't think it is intuitive to keep the selector in the same relative position; pressing down should always mean move to the next programme. As you say, this may have been intentional for quicker programme browsing but it means that the up/down buttons have different actions in the same section of the EPG, giving me something else to try to remember.


I think this is a similar point; pressing up/down seems to keep the selector in the same relative position when changing pages rather than actually move it to the next channel. In otherwords, the up/down buttons are actually behaving as page up/down buttons in certain circumstances, hence you don't get to 705 from 704 (or whatever the correct channel numbers are :) ). As with the Mini Guide, I think it would be more intuitive to make the up/down buttons behave in the same way throughout the Guide rather than giving them two behaviours.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Thanks, yes I'm doing a lot of rebooting! That cures the problem for a few days, then seems to forget to get the listings again.

Hemel
 

So is there any update on when hemel is getting LCR3?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

does anyone know when LCR3 is coming to nottingham?

I read on DS that it was around june, is that right?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Actually, in 3 days, on May 6th.

Browneggsandham :)

SOURCE: http://dtv.ukpcnet.co.uk/forum/viewt...5581e6764cf233

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

apparently the whole lanlgey upgrade will be finished by the middle of this month, according to someone on digital spy

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Will the performance improve when the roll out is done? :sleep:
Does the bandwidth used sending out the software degrade the performance? :confused:

Can I have the speed of CR2 back? :o

Can I have a remote control that has feedback that is not measured in 10th of seconds? :erm:

Thinking of Sky+ and second STB Stephen.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

the performance is supposed to improve, ask someone like proppin' though

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Got my booklet this morning, so Reading is on the way (hopefully, 'cos ch 120 is still showing broadband adverts)

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Dunno why everyone is so anxious to get it. Its completely crap and as soon as you've updated you'll wish to god you had the old epg back.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I'm seriously considering moving to Sky now. I've been with NTL for about 4 years now, pay £115 a month to them for all the gubbinz. But this new EPG just runs like a dog and no end in sight. It makes organising program viewing a complete nightmare and no joke I've reverted back to using the newspaper to find out whats on. Its the proverbial straw.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Well I prefer it and my parents (who aren't exactly techno-phobes but wouldn't be rushing to set a video) like it. They have actually started using the guide which they never did on CR2.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Fair enough. My dad likes it too. But I think thats because he's never really used the onscreen guides that much so quite likes to just have something different.

In simple terms, it doesn't do the job its required to do. I want to see whats on quickly and the new epg only allows me to see things slowly and with the added annoyance of if being as far from intuitive as is possible. God only knows who tests these things before they are released.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

About 1.5 million Bromley and Telewest customers tested the basic layout and functionality (what button does what, etc). I can't comment on the speed, but the design is sound. You just have to get used to it.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

the layout and design, and the function of the buttons, on CR3 is excellent. it makes sense, there maybe a few problems but i'm sure these will be fixed soon!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

You now how you say 1.5 million people tested it. What was the reporting procedure to get opinions and feedback from those 1.5 million people. Also, please don't tell me that I just have to get used to it. Its nothing to do with 'getting used' to a new layout and funtionality. Its about having to live with an EPG where its quicker to get the radio times than use it notwithstanding the functionality issues.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Okay, yes, I was being a little glib. What I should have said was, 1.5 million or so people use software which is the same in terms of which button does what on the mini-guide and so forth. The Telewest favourites system is a bit different, and they only have one day's worth of listings in their TV guide, but anyway...

The point I was trying to make is that a great many people use equivelent software every day without any bother at all. It's all about what you're used to. To me, CR3 seems very simple to use; press TV wherever you are to get back to fullscreen viewing, and when it's fullscreen, press TV to bring up the miniguide. Press i, or Browse on old Langley remotes, to see a synopsis for whatever programme you have highlighted in whatever menu you're in. If there are no menus onscreen, it brings up the programme you're currently watching. I can't for the life of me see how that's a difficult to use system, or how it's confusing, but there you go.

Anyway, I'm kind of curious now. Imagine that your guide gathered data as it should, and that the speed is adequate, and so forth. Imagine CR3 is working as it should, basically. Now, aside for the fact you can't scroll up and down the channel list in 100s (which would be a bit odd with the new favourites system, and wouldn't really work with the goal of consistancy across all menus), what exactly is wrong with the fundemental design of it?

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

I think you've 3 balls sir!!!

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Quite right! Consider it amended :D

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

Speed is the main factor for me. You say ignore that and talk about the design, but surely this new fancy, more complicated design has impacted on speed ? So why are they rolling out a design that the cpu power of the box can't cope with ? I used to be able to get the diary up instantly, now I have a please wait sign for 9 seconds.

To pinpoint a couple of design/fuctionality issues not connected with speed. The scrolling in 100s as you've mentioned. I'm not a great fan of the full guide either, I prefered being able to see what was on an entire channel for the evening, then I click arrowed down and it showed me the whole next channel. Currently I see only half the movie channels, have to scroll along loads to find out whats exactly on that night. Then go to the next lot of movie channels and start all over again. Notwithstanding the fact that it moves sooooo slowly even if it was like lightening it'd still be slower and less easy to find out whats on all night. Also takes up far too much of the screen and for such an intrusive EPG its not customisable enough. Have to laugh at who selected the reminder noise notifications too, you couldn't get more unfriendly and annoying reminders (yes I do realise you can turn them off, but who thinks these things are good to include them in the first place). Also in the main guide, it doesn't actually tell you when programs start. If its not on the hour of half hour you have to guess what time it starts or goto the bother of clicking it to find out.

Also not keen on the mini guide which forwards 2 programs at a time. Which also incidently leaves you highlighting the second one. The main problem is the speed though and in all honestly its quicker to grab the radio times than to use the guide.

Re: [Merged] CR3-Feedback & Questions in Here Please.
 

You can use the favourites section. It works almost the same as the old guide (plus you can use the PageUp/Down buttons to jump down the screen)
You access this by pressing yellow from the mini-guide

Now if you are in another room you can tell if a reminder has appeared. I use it if I'm getting some food. The sounds might be annoying to some but what would you have put there?