Re: New Speeds - June 1st
 

Well on the 750k to 2mb upgrade i remember i woke up in the morning of the first upgrades starting and looked on here hoping to find a way to upgrade without having to wait the whole month.
Everyone on here was saying if you use the upgrade service http://www.ntlworld.com/toolsservice...entUpgrade.php and type in ur details and then click next it gives u the option to go to 2mb from 750k. I did that and got 2mb instantly on the day the upgrades were first given out and did not have to endure the long wait for it to roll out in my area... Hence why im hoping tommorow morning when i wake up i will be able to do the same :). Maybe im just too hopeful :P
Anyone who was on ntl at that time will back me up that you could upgrade manually. I dunno if it was the same for the 3mb to 10mb upgrade as i didnt pay much attention to it as it wasnt my package but if it was, im sure it will be the same for this one.

Re: New Speeds - June 1st
 

I think you can only do that if you aren't already on the tier - so it will only be of use to those on the bottom tier.

Re: New Speeds - June 1st
 

I got my bill this morning stating 1x 4MB Internet and got all excited but nope, still 2Meg :( Maybe I should phone up and complain to see if I get a discount? :)

Re: New Speeds - June 1st
 

And everybody... in the words of Annie please... Tomorrow, tomorrow, betcha bottom dollar it WONT be tomorroooowww!!! :disturbd:


Only joking... good luck to all those expecting the upgrade ;)

Re: New Speeds - June 1st
 

my 2 meg is fine 240 kb/s all the time no complains from me, 10 meg was also fine never feel below 950 kb/s [got kicked off tho by ntl] so they cud sustain 10 meg and 2 meg, prety sure 4 meg will be a treat, jus u people are unlucky and automaticaly assume every1 is haveing the same problem as u unlucky 1's, bring n the uprgade !! tomorow yey !! is it jus gona switch from 12:01pm or what ? any1 know ? the modem will have to be reset i take it !?

Re: New Speeds - June 1st
 

If Scotty was working at NTL I belive the expression that would be used would be ""She canna take much more!".

Either this will all go wonderfully and every 2mb customer will get 4meg and be able to take full advantage of it or........
The whole network will grind to a halt for everybody and this site will be full of people complaining about not getting their full speeds on any package ad infinitum.

Hold onto your britches!

Re: New Speeds - June 1st
 

Re: New Speeds - June 1st
 

Horace or some areas will go smoothly and other areas will start to have contention and areas that already have contention will get heavier contention.

......


Or shaping will kick in same day and things will go somewhat different.

Re: New Speeds - June 1st
 

I think that's because NTL now bill you a month in ADVANCE (you should have got a letter explaining this), so you're paying for June before June comes along, hence you're seeing 4mb on your bill.

Re: New Speeds - June 1st
 

Not sure if have just cost myself some money, Recently upgraded to 2 mb, Awaiting 4 mb roll out. Went onto the upgrade page and entered my details. Was offered the BUND03 Service, No cost was mentioned on the screen. Pressed continue, Advised modem would reboot and then would be at new speed.

S**T looks like i have gone to 10 meg, Config file shows 10240000
Will my package price increase ?????????

What Is BUND03 ???????

Re: New Speeds - June 1st
 

Its 10 meg and yes your price will increase to £34.00

Re: New Speeds - June 1st
 

lol -owned!

Seriously - can't believe all this hype. All this "I want 4mb straight away - should I phone CS in the morning" cr*p is really getting boring.

Wait and it will come - so what if Fred down the road has been upgraded and you havent but you're still paying the same price. This upgrade is being done for free and I really dont think that waiting a week or two even is going to really make that much of a difference. You're not exactly losing out on anything - just not gaining something. There is a difference.

/rant mode off

Re: New Speeds - June 1st
 

Well said MagicMan, the sooner people accept the rollout will be taking place throughout the month of June the better. Endless speculation just clogs the forum up with useless posts.

The only things we know for sure are:

1. 2mb will be upgraded to 4mb.
2. It is scheduled to take place during June.

Anything else is just speculation/rumour!

Re: New Speeds - June 1st
 

Trust me

Within 2 days all you will get on this forum is the sound of

A. Teddy hitting the wall.
B. Dummy being spat out.
C. "to the sound of someone jumping up and down and shaking fists" But i want it know.



We will have seen it all before. And see it all over again and again and again.

I bet you now that the first post will be about 8.10 tomorrow morning just after the first call to NTL CS to demand a upgrade or they will cancel

Re: New Speeds - June 1st
 

What about some people taking their ball and going home?

I dont know - Kids today! :-p

Re: New Speeds - June 1st
 

Must admit that one did not come up last time :LOL:

Re: New Speeds - June 1st
 

Anyone got the upgrade yet? :confused:

Re: New Speeds - June 1st
 

Give it a rest what use is 4mb if 2mb is crap!!

Peak time on 2mb in Manchester is a joke downloading sound card drivers at a whopping 5.2KB/s that is 2mb.

Think NTL need to sort the network and get staff to look after it before they upgrade.

Re: New Speeds - June 1st
 

As I have mentioned in the other thread that you have posted. I too am in Manchester and getting around 240kb/s as we speak.

Re: New Speeds - June 1st
 

You must have been downloading from a slow web site, can't blame NTL for that.

I have had 2MB broadband and the 750K before it for years and baring 2 to 3 days in total never had a problem with the speed.

Am I the first to complain?
 

Well, it's June 1st and still no 4Mbs :(

Outrageous ;)

Re: New Speeds - June 1st
 

Not many kids I see have footballs nowadays, they're too busy 'happy slapping', cadging ciggies of you or setting fire to the green boxes at the end of the street :rolleyes:

Re: New Speeds - June 1st
 

lmao - ok then. What about "throwing their Air Max Hoodies out of the pram then" :-p

Getting back on topic (oops) - cookie_365, try rebooting your modem and seeing if you've been upgraded. I would but I'm in the middle of a download and dont really want to start again. Although, If I've been upgraded I could stop it now and then restart at twice the speed and theoretically finish it before I would have done had I still been on 2Mb!!!!

Re: New Speeds - June 1st
 

Lol, I've not been upgraded yet but I hope its done soon 00:08 god! Still at 2048000/20000.

I'm not too fussed though. :roll:

*reboots modem*

Re: New Speeds - June 1st
 

What, you mean I have to DO SOMETHING to get my upgrade? For crying out loud, it's already a quarter of an hour into June and now you're saying that NTL won't upgrade me unless I faff about with my modem?

I dunno, I'm off to Wannado ... or Carphone Warehouse ... or ... [insert name of isp with ad campaign featuring big colourful numbers here] ;);)

Re: New Speeds - June 1st
 

We're not all going to get the upgrade on day 1 as ntl said in their press release announcing the upgrades:

"The upgrades will be carried out on a rolling basis throughout June."

Now time for a reboot, just in case...

Re: New Speeds - June 1st
 

So Im guessing noones been upgraded yet? *cries*

And Im reading stuff bout alkanes LOL!

Re: New Speeds - June 1st
 

Ooooooooooohhhh - did you say big colourful numbers??????

We love big colourful numbers!!!! Do they also have crappy connection software and "unbeatable" deals?

Re: New Speeds - June 1st
 

This is nuts how many are viewing this topic as if its gonna happen now :) Im not getting upgraded im on 10 meg and ive treated it as unlimited anyway so no change for me ;)

Re: New Speeds - June 1st
 

40 people, 32 minutes into July... OMG. My TW upgrade was done at about 8am... Tis nuts!

Re: New Speeds - June 1st
 

a reminder:-

http://www.ntlworld.com/helpsupport/..._3may_2006.php

Re: New Speeds - June 1st
 

You know whats coming tomorrow(well in the morning) dont ya?? A huge influx of people who call ntl some will get upgraded(maybe) others wont.Some will get irate just like me a little over 12 months ago here and I got a ban for a while . So ill be staying away lol lol

Re: New Speeds - June 1st
 

Bet Wanadoo changes to Orange BB

BAck on topic the email said through June and all would be upgraded by the end of june god knows how you will all last till the end of June :angel:

Re: New Speeds - June 1st
 

Wow! 10mb is going to be unlimited as well!
Impressive.
I might consider it now.

Re: New Speeds - June 1st
 

Hmmm.. I'm still waiting ;)

Re: New Speeds - June 1st
 

Well it's 12:57am, June 1st and there is no change here on my 2Mb in Belfast...hopefully in the morning! :angel:

Re: New Speeds - June 1st
 

Why do you expect it to happened on 1st June?
If you follow the link above it says:

Re: New Speeds - June 1st
 

Maybe June 1st could turn out to be the new April 1st :disturbd:

Re: New Speeds - June 1st
 

Haha, what i don't get is why so many people are watchin like hawks...

Why would they do a speed upgrade at this time of night? doesn't make sense...

Re: New Speeds - June 1st
 

gona go bed in hour or so when wake up reset modem and see if speed changes

Re: New Speeds - June 1st
 

Damn 2:32 am and nothing! Off to bed now!

Re: New Speeds - June 1st
 

Oi !! - NTL !! - where's me upgrade ?? - Gonna tell me mam of you - and my dad's bigger than yours - so there !!!
Sorry I couldn't resist. Think I can wait a few days even a couple of weeks for an 8 fold increase on the original 512k I started off on with no price increase along the way. In fact 4meg will do me quite nicely thank you.

Re: New Speeds - June 1st
 

No upgrade here either but then again, its the START of June, not the END.

Re: New Speeds - June 1st
 

i am sure i read sumwere it will happen between 12pm and 6 am, but i oculd be wrong, anywhooo good nite people nakered :(

Re: New Speeds - June 1st
 

Hey people calm down. NTL didn't say it would happen on the first of June. They said by the end of June!

There has already been big advertising billboards and press adverts mentioning the name change to Orange BB.:)

Re: New Speeds - June 1st
 

do it, every one else does on here.

---------- Post added at 05:20 ---------- Previous post was at 05:17 ----------

lol posted at 12am :P

Re: New Speeds - June 1st
 

I've already got my upgrade, I'm now downloading EasyNews .. all of it :p.

Re: New Speeds - June 1st
 

what upgrade? lol you have 10mb

how did you get, or was it just normal?

Re: New Speeds - June 1st
 

10 meg was upgraded to unlimited usage :).
http://img68.imageshack.us/img68/4526/gobble2aa.png

Re: New Speeds - June 1st
 

No change in belfast so far but you can hope that something happens soon.:) Time 7:02 1/6/06

Re: New Speeds - June 1st
 

This is what i want. If only i could get it :)

Re: New Speeds - June 1st
 

Even if the ppl on 2Mb got just the 400kb upload that would be great for games but as everyone else is offering upto 8Mb services this update is the only thing keeping me on ntl.

Re: New Speeds - June 1st
 

All we can do is sit and wait and report when we get the upgrade. NTL did say June 2006 for this upgrade, didn't they? Wonder who got the upgrade today?

Re: New Speeds - June 1st
 

Well, I am in the Birkenhead Merseyside area and still no joy after all this waiting;) I don't want to sound like a sad old moaner but i'll probably be the last on the NTL schedule for upgrades( hope and admin from NTL is reading this). I understand it all takes time and next time they upgrade wouldn't it be nice if they said nowt and we all just got a surprise one morning. Anyway not worried about the upgrade just yet, it is, after all only first thing in the morning and CS are prob still in bed dreading all the calls from irate customers saying He's got it up the road and i aint 'Why not'. Remember it is a free upgrade and so was the one to get us to 2mb as was the one from way back when it was 600kb i think to 750kb. I think the price has stayed the same £24.99 since i joined NTL with 128kb and that was lightning then.

Keep it up NTL you have my vote and thanks for the freebies along the way.:D

Re: New Speeds - June 1st
 

I think NTL could save themselves a lot of unnecessary enquiries if they published a rough rollout timetable and gave updates so that customers could see how the rollout was going.

In that way customers could see that it was not worth enquiring until after a certain date had passed and they were not getting the service provided by the rollout.

Re: New Speeds - June 1st
 

Just a question, I get my BB through a Samsung set top box, will I have to unplug it and restart all day to see if i have got the upgrade. I could be sitting here getting frustrated at the end of the month and it is there waiting to zoom me into orbit.

I never know what to do for the best.:dunce: or can someone refresh my memory about how to get the bios up on the tv screen and tell me what bund... i should be lookin for.

Re: New Speeds - June 1st
 

anyone have upgrades in the berkshire region?

Re: New Speeds - June 1st
 

I'm in Houghton Regis (near Dunstable), still operating at 2MB/s

Re: New Speeds - June 1st
 

hey everyone i just went to th teir upgrade tool and look what it said!:

http://img148.imagevenue.com/loc222/th_48003_Image1.jpg

Apparently im already on 4mb. Im going to restart my modem and see what happens

Re: New Speeds - June 1st
 

yeah i get the same - You are currently on our Unlimited 4Mb Broadband service - free premium entertainment at super-fast speed at £ 24.99 per month.

but im still on 2.. lol

Re: New Speeds - June 1st
 

:welcome: to the forum enjoy your stay :)

Re: New Speeds - June 1st
 

doh! you got me excited, but im gonna reboot just to see... :)

Re: New Speeds - June 1st
 

The ntlworld site states it will be done by the "end" of June... think you guys might be jumping the gun!

Re: New Speeds - June 1st
 

yep! i think so

Re: New Speeds - June 1st
 

did anyones speed change when they restarted their modem?

Re: New Speeds - June 1st
 

not yet it appears

Re: New Speeds - June 1st
 

I was foolishly hopefull when last night my connection was playing up after 3 tests I was getting 987kbps, 559kbps & 670kbps so I thought "whooo upgrading"
But this morning service is back to the 2mb normal.

Re: New Speeds - June 1st
 

More than likely they have just changed the tier upgrade screen, but they have still yet to roll out the upgrades. Patience is a virtue. It will probably be more hassle than it's worth if the 10mb upgrades are anything to go by!

Re: New Speeds - June 1st
 

Nope nothing in HG1, NOT that I was expecting it :-P

I think some people are thinking its as simple as some fella flicking a big 'upgrade' switch that sorts everyone out at once. haha..

Re: New Speeds - June 1st
 

I dont even know why i'm here?? i'm on the 10mb :hyper:

Re: New Speeds - June 1st
 

Come on stop expecting it to happen straight away. NTL have said the upgrades will be completed by the end of June. So stop worrying and just relax. You will get the upgrade eventually.

I can see the point in you all getting upset if it was the start of July and no one was upgraded yet but its not so calm down.

Re: New Speeds - June 1st
 

Does anyone else think there is a connection between the planned upgrades and the large explosion i heard last night :ninja:maybe its completely overloaded the network.

Re: New Speeds - June 1st
 

well it's good news that we are getting upgraded for free but once again NTL just can't seem to handle this properly

some communication on where this will be happening in each region would be nice plus details on whether we have to reboot our STB or cable modem

it's great that they are rolling this out but it's still done in a slap dash fashion and we have to check ourselves to see if we are upgraded rather then them telling us which isn't right.. what about all the people who don't even know about this forum and other sites like this

Re: New Speeds - June 1st
 

I think you should be more concerned about more important aspects of this upgrade - ie. what infrastructure investment is being done in order to make it work.

Re: New Speeds - June 1st
 

I have to say that I do actually agree with this statement, although I have to admit the reason they (NTL) have most probably kept it all rather hush is to avoid a HUGE onslaught of phone calls asking when its all happening.

Re: New Speeds - June 1st
 

Well a time has been given already, some time in June. You do not have to reboot anything, if you needed to you would have been told that you do. You'll be brutally torn away from the interweb briefly and when you reconnect you'll have the upgrade.

Well all the people who don't read this forum will have received some marketing material informing them of the upgrade, and I think details were printed on monthly statements as well.

I don't really see the major problem with this and think it's all just a symptom of impatience. Nothing wrong with that but no point in getting too upset and trying to make the cableco out as being incompetent for not giving an exact date for each area, especially as areas may be done in sections so it'd just create more grief as one person in RG12 has upgrade but another person in RG12 doesn't as they connect to different bits of kit at ntl one of which has had the settings changed and another which hasn't.

ntl are likely to roll this out in phases to each area anyway just to monitor the impact on the networks of the upgrades and make sure that it's around the levels they were expecting. Something ntl don't want to do is to open the taps and have everyone get just a trickle as there's not enough capacity there.

In some areas I expect also the upgrades are pending capacity increases and as soon as the capacity upgrades are done so the tier upgrades can happen. To promise a date on these then have the capacity upgrade fail for any one of the number of reasons a resegmentation can fail and delay would cause more complaints than being vague.

Re: New Speeds - June 1st
 

Some fair points there I have to say...

oooh am I sitting on the fense or what!?

Might try sitting on the modem for a while, see if that helps.

Re: New Speeds - June 1st
 

Its just the 1st June they sent emails out a couple of months ago! they said they would roll out the upgrades through June and by the end of June all 2mb would have been upgraded to 4mb.

God guys give them chance

Re: New Speeds - June 1st
 

OK, just an update from me..

I rang CS and was told if I upgraded from 1mb to 2mb I would get 4mb, not 2mb.. I told her I hadnt heard of anybody getting their upgrade to 4mb yet, but she insisted she had the option to make the modem either 2mb or 4mb.. I went ahead with the upgrade, and needless to say, I am now getting 2mb, not 4mb as promised.

But atleast she gave me 1 month free (for the upgrade, £7), so I guess thats something..

Re: New Speeds - June 1st
 

As some areas are starting o get the upgrades the billing system will already have been changed to show 4MB instead of 2MB. However that doesn't mean you will get it straight away. there are still 4 weeks of June left so just wait and you will have your speed increase.

Re: New Speeds - June 1st
 

Yes I know, its just that fact that she insisted she would upload the 4mb file to my modem - so wasnt just a billing/label thing. She was clearly wrong. I just have to sit back and wait now I guess. :)

Re: New Speeds - June 1st
 

Out of interest what physically takes place during a roll out of upgrades such as the one we are all sitting back and patiently waiting for at the moment?

Im not talking about massive details, im just interested as to how it all happens?

Anyone?

Re: New Speeds - June 1st
 

I might be wrong, but physically, not a lot, somebody hits a button which TFTPs new config files to the modems in a certain area, they check to see if there are any problems, if not roll onto the next area.

Re: New Speeds - June 1st
 

oooh sounds very 'Star Trek'

'Engage!'

Re: New Speeds - June 1st
 

Firstly the uBR that's having the upgrade done is given a new profile with the new speeds on it.

DHCP servers are then changed to point to a new modem config file for 2Mbit customers, then modems are disconnected from the network. When they reconnect they either pick up the new file with its' corresponding uBR profile already ready as above and there ya go.

Slightly simplified but that'll do ya.

Re: New Speeds - June 1st
 

Transporter not working

cannot beam down config file to modem

Re: New Speeds - June 1st
 

well it's now the 1st of june and I have been checking all day and I am still on 2mb and not as promised 4mb...does anyone know at what time it should have happened???:D

Re: New Speeds - June 1st
 

Welcome to the site - and yes... DURING JUNE

Re: New Speeds - June 1st
 

Yes I do know when it should have happened... before 23:59 on 30th June!

http://www.ntlworld.com/helpsupport/...1june_2006.php

So I suggest hanging fire and having patience ;)

Re: New Speeds - June 1st
 

Not sure if this has been posted yet but the only broadband options available are 1mb 4mb and 10mb and all unlimited it states on this page.

NTL Broadband

Re: New Speeds - June 1st
 

I receive the below message when logging into NTL, however even after powering the modem off and on, I am still on 2mb. Spoke to tech support through NTL medic, however they have not been too much help as yet (after 26 minutes).

Steve


ntl Broadband services available

You are currently on our Unlimited 4Mb Broadband service - free premium entertainment at super-fast speed
Please select the service to which you would like to upgrade:


4Mb and 10Mb services also include free Broadband Plus music, games, photos and kids' content worth over £30 per month.

Please note that if you change your Broadband service, you cannot change it again within 30 days.

If you choose to upgrade to a service with a higher monthly subscription than you currently pay, we will adjust your payments immediately, so the next bill you receive may show your subscription partly at the old rate, and partly at the new rate.

Re: New Speeds - June 1st
 

Staff really shouldn't tell customers that it'll be happening on a specific day. During 3 different calls (for unrelated matters) I was told the upgrades would be rolled out today and everybody should be upgraded (which I didn't believe for one second). And yes, I did ask if it was going to be on the 1st and not 'by the end of June' to my suprise, the answers were 'yes, on the 1st' each time.

Re: New Speeds - June 1st
 

thanks james.

you would have thought that at least one set of uBR's would have been set by now even though theres a full month to go before we need worry.

its always possible that someone has already been upgraded and not posting here, but still, there are a lot of people reading these threads, so perhaps not.

regarding the uncapped 10mbit, is that all the people on that package can expect, or did it get a confirmed upload upgrade too, i would consider going to that option if it did better uploads than 512k/s, but i presume its not,so stay as i am in wythenshawe for now.

Re: New Speeds - June 1st
 

You may have been told that the roll out is on the 1st of June but doesn't roll out suggest that it is gradual, it does to me. It could be rolling your way very soon but don't hold your breath as it could be a very slow roll on a slippery slope.:dozey: Just think of it as a bonus for good customers and you will be happy like me and NO I have not been upgraded yet I just seem to have more patience than some.

Hear that NTL i am sticking up for you so come to the birkenhead area soon please lol

Re: New Speeds - June 1st
 

Surely it would have been more sensible for NTL to say "All customers' packages will be upgraded by July 1st" ;)

Re: New Speeds - June 1st
 

Yeah... I can't blame them for the slow roll-out, but their communication sucks... especially for a communications company!! :p:

EDIT: I can't believe i said "sucks"... god, am I turning American or what?????

Re: New Speeds - June 1st
 

it also states on the same page that we will all have 4mb automatically by the end of june!!;)

Re: New Speeds - June 1st
 

really, I must be blind coz I cant see it on THAT page... mmmm, my Mum always told me i'd go blind if I carried on! :rolleyes:

Re: New Speeds - June 1st
 

Don't know if this has been posted but it may give some of you impatient lot a little more information upgrade wise

From service status page:


On the morning of Friday the 2nd of June between midnight and 6 AM,
Network upgrades will result in a loss of service in Baguley and the surrounding areas.

On the Morning of Sunday 4th June between midnight and 6am,
Essential server maintenance will result in a loss of Registration services.

The following work will be taking place during the week commencing Monday the 5th of June.
On the morning of Monday the 5th of June between midnight and 6 AM,
Essential server maintenance will result in a loss of Registration services.

On the morning of Tuesday the 6th of June between midnight and 6 AM,
Network upgrades will result in a loss of service in Baguley, Grimsby, Scunthorpe, Stockton, Hemel Hempstead, Oxford, Colchester, Bishops Stortford, Stapleford, Coventry, Warwick, Andover, Reading, Lichfield and the surrounding areas.
Essential server maintenance will result in a brief loss of Registration, Broadband Medic and the ntlworld homepage services.
Network rebalancing across the country will result in a brief loss of service for all customers.

On the morning of Wednesday the 7th of June between midnight and 6 AM,
Network optimisation will result in a loss of service in the Birmingham, Baguley, Grimsby, Scunthorpe, Stockton, Hemel Hempstead, Oxford, Lewisham, Newmarket, Acton and the surrounding areas.

On the morning of Thursday the 8th of June between midnight and 6 AM,
Network upgrades will result in a loss of service in the Baguley, Grimsby, Scunthorpe, Hemel Hempstead, Oxford, Huddersfield, Poole and the surrounding areas.
We thank you for your understanding and apologise for any inconvenience these planned works may cause


***EDIT*** The "Networking rebalancing" one seems an intriguing one.

Re: New Speeds - June 1st
 

a week to do 10 areas... mmmm, fishy!! (cue obvious grimsby joke!)

I'd say that is either unrelated, or it's that their network needs upgrading first... i can't believe they gonna roll it out like this everywhere.. would be too slow.