Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   General : Virgin TV (2024) (https://www.cableforum.uk/board/showthread.php?t=33712384)

TimeLord2018 22-04-2024 11:36

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36173846)
RUMOUR: Talk TV may close next week.

TV Zone is reporting that Talk TV will move out of its TV studios for its daytime programming on Friday 26th April, and the channel is expected to cease as a linear channel on Tuesday 30th April.

https://www.tvzoneuk.com/post/talktv-closuredate-ann1

Earlier than originally announced.which was early summer.

1701-e 22-04-2024 11:47

Re: Virgin TV (2024)
 
How sad �� not

Media Boy UK 22-04-2024 12:09

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36173849)
Earlier than originally announced.which was early summer.

Someone I follow on X (Was Twitter) has replay to me with:

"Their on air promotions state from the end of April the changes will happen so it is more than a rumour."

Paul 22-04-2024 15:39

Re: Virgin TV (2024)
 
Who watches Talk TV ?

Its another I've never even heard of.

TimeLord2018 22-04-2024 15:44

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36173851)
Someone I follow on X (Was Twitter) has replay to me with:

"Their on air promotions state from the end of April the changes will happen so it is more than a rumour."

OK. I wouldn't know that since I don't watch it, only knew about the reports saying it was closing in early summer.

Itshim 22-04-2024 17:03

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Paul (Post 36173852)
Who watches Talk TV ?

Its another I've never even heard of.

Think it is a camera in talk radio :confused:

krismestry 22-04-2024 18:30

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Paul (Post 36173852)
Who watches Talk TV ?

Its another I've never even heard of.

I watch it.

Media Boy UK 23-04-2024 16:40

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36173846)
RUMOUR: Talk TV may close next week.

TV Zone is reporting that Talk TV will move out of its TV studios for its daytime programming on Friday 26th April, and the channel is expected to cease as a linear channel on Tuesday 30th April.

https://www.tvzoneuk.com/post/talktv-closuredate-ann1

Can any Virgin Media UK who can get local TV Channel on Channel 159 in any of the following areas:

*Bristol
*Cardiff
*Leeds
*Tyne and Wear
*Liverpool
*Birmingham
*Teesside

Tell me what your Virgin EPG is saying on Channel 159 from May 1st at the following times:

08:00-13:00,
14:00-18:00,
19:00-21:00 and
22:00-02:00?

Thanks for any info.

Inactive Digital 23-04-2024 17:22

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36173886)
Can any Virgin Media UK who can get local TV Channel on Channel 159 in any of the following areas:

*Bristol
*Cardiff
*Leeds
*Tyne and Wear
*Liverpool
*Birmingham
*Teesside

Tell me what your Virgin EPG is saying on Channel 159 from May 1st at the following times:

08:00-13:00,
14:00-18:00,
19:00-21:00 and
22:00-02:00?

Thanks for any info.

The Talk TV programmes are all replaced with 'Live Feed' from 7am Monday and include programme data for a film/show called Live Feed. This programme info is an error though - the same thing happened for a few days when the clocks switched the BST.

epsilon 23-04-2024 17:42

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36173886)
Can any Virgin Media UK who can get local TV Channel on Channel 159 in any of the following areas:

*Bristol
*Cardiff
*Leeds
*Tyne and Wear
*Liverpool
*Birmingham
*Teesside

Tell me what your Virgin EPG is saying on Channel 159 from May 1st at the following times:

08:00-13:00,
14:00-18:00,
19:00-21:00 and
22:00-02:00?

Thanks for any info.

TalkLEEDS lists "No programme" from 2am 27th April. (DTT EPG).
We can only hope.. :D

RichardCoulter 24-04-2024 04:43

Re: Virgin TV (2024)
 
I wonder if they will continue simulcasting Talk TV from their online service (which is to continue)?

If not it wouldn't surprise me if GB News took over the simulcasted hours vacated.

When was Radio 4 LW removed from Virgin?

---------- Post added at 04:43 ---------- Previous post was at 04:36 ----------

Quote:

Originally Posted by Inactive Digital (Post 36173888)
The Talk TV programmes are all replaced with 'Live Feed' from 7am Monday and include programme data for a film/show called Live Feed. This programme info is an error though - the same thing happened for a few days when the clocks switched the BST.

The synopsis for Live Feed on the Virgin EPG is:

Quote:

A group of friends holidaying in China find themselves bound and tortured for the sick pleasure of twisted onlookers

epsilon 24-04-2024 05:56

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36173926)
When was Radio 4 LW removed from Virgin?

Monday - early morning.
https://ukcabletvchanges.blogspot.com/

RichardCoulter 24-04-2024 11:13

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36173928)

Thanks.

Didn't realise that Virgin even encrypt the
FAST channels!

epsilon 24-04-2024 21:39

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36173943)
Thanks.

Didn't realise that Virgin even encrypt the
FAST channels!

As most are available on free streaming services it doesn't make a great deal of sense. Even less so when you realise that what is actually being encrypted is the Tivo / V6 red button portal / slate. :D

RichardCoulter 24-04-2024 21:41

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36173994)
As most are available on free streaming services it doesn't make a great deal of sense. Even less so when you realise that what is actually being encrypted is the Tivo / V6 red button portal / slate. :D

Exactly :D

epsilon 25-04-2024 19:30

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36173996)
Exactly :D

I should have said V6 slate as FAST services are blocked from legacy Tivos by using the "4K" versions of the subscription codes.

jfman 25-04-2024 20:43

Re: Virgin TV (2024)
 
What message (if any) does that prompt on a TiVo or are they “off EPG”.

epsilon 25-04-2024 23:37

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36174052)
What message (if any) does that prompt on a TiVo or are they “off EPG”.

The channels will be greyed out on the EPG and will generate a popup prompt - something similar to: this channel needs a subscription - press OK to subscribe. Confusing for viewers, as they can't subscribe to view them on a legacy Tivo box. I guess it is just easier to use subscription codes to block the channels than to dump new firmware to these old boxes to give viewers a more appropriate message.

epsilon 01-05-2024 05:55

Re: Virgin TV (2024)
 
11 of the 15 prospective FAST channels launched overnight. Although the red button prompts are displayed on V6 boxes they don't appear to have been activated in time for the launch.
Talk TV has closed and is replaced with an information slate on channel 606.
Local TV channels with Talk TV branding and using Talk TV as a sustaining service have reverted to their previous names.
For full details see https://ukcabletvchanges.blogspot.com/

epsilon 01-05-2024 08:42

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36174275)
11 of the 15 prospective FAST channels launched overnight. Although the red button prompts are displayed on V6 boxes they don't appear to have been activated in time for the launch.
Talk TV has closed and is replaced with an information slate on channel 606.
Local TV channels with Talk TV branding and using Talk TV as a sustaining service have reverted to their previous names.
For full details see https://ukcabletvchanges.blogspot.com/

The red button now seems to have been fixed.

Media Boy UK 01-05-2024 12:42

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36174275)
11 of the 15 prospective FAST channels launched overnight. Although the red button prompts are displayed on V6 boxes they don't appear to have been activated in time for the launch.
Talk TV has closed and is replaced with an information slate on channel 606.
Local TV channels with Talk TV branding and using Talk TV as a sustaining service have reverted to their previous names.
For full details see https://ukcabletvchanges.blogspot.com/

To be fair 4 out of 15 FAST Channels did start to test about 4 to 7 days later then a ones that launch today.

epsilon 01-05-2024 15:28

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36174287)
To be fair 4 out of 15 FAST Channels did start to test about 4 to 7 days later then a ones that launch today.

Sort of but not really. That just seemed to be an interim measure until the services moved into slots released by the Pluto TV FAST channels. They were never going to work on the V6 so didn't need V6 launch slates.

From the UKCTVC Blog:

Quote:

Changes to Video Slates:

SID 802 - The slate on Video PID 201 changed from 5 Cops to Hell's Kitchen.
SID 806 - The slate on Video PID 601 changed from CSI: New York to Egg Heads.
SID 809 - The slate on Video PID 901 changed from Catfish to UKTV Play Laughs.


Media Boy UK 08-05-2024 13:57

Re: Virgin TV (2024)
 
Sky Sports "to launch" Sky Sports + in August.

https://www.skysports.com/football/n...nd-new-channel

vincerooney 11-05-2024 00:26

Re: Virgin TV (2024)
 
i assume sky sports + wont be on the v6 software ?

Media Boy UK 11-05-2024 01:35

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36174859)
i assume sky sports + wont be on the v6 software ?

Any information about Sky Sports + on Virgin has still to be confirmed.

TimeLord2018 11-05-2024 08:41

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36174859)
i assume sky sports + wont be on the v6 software ?

I very much doubt it.

nodrogd 11-05-2024 12:36

Re: Virgin TV (2024)
 
Sky Sports+ looks to be a total revamp of the existing service, both channels & streaming content.

The updated background app that runs it is already on the Horizon platform boxes, & a TiVO version for the V6 is due to be rolled out later this year.

epsilon 11-05-2024 12:55

Re: Virgin TV (2024)
 
Pop-up channel Eurosport UHD appears to be preparing to return to channel 523.
For more details see: https://ukcabletvchanges.blogspot.com/

jfman 12-05-2024 15:01

Re: Virgin TV (2024)
 
French Open tennis presumably.

epsilon 12-05-2024 15:41

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36174930)
French Open tennis presumably.

I expect so. The blog gives a start date for the French Open, so that seems to be the consensus, repeating the pattern of what Eurosport has done in previous years.

TimeLord2018 12-05-2024 19:48

Re: Virgin TV (2024)
 
Quote:

Originally Posted by nodrogd (Post 36174880)
Sky Sports+ looks to be a total revamp of the existing service, both channels & streaming content.

The updated background app that runs it is already on the Horizon platform boxes, & a TiVO version for the V6 is due to be rolled out later this year.

Looks like 15 unknown channels testing on Virgin

https://www.digitalbitrate.com/dtv.p...ve=209&lang=en

Guess that's Sky Sports+ although there is 14 testing on Sky rather than 15 in SD only for now.
https://www.tvchannellists.com/w/Cha...e_new_channels

Dingbat 12-05-2024 20:49

Re: Virgin TV (2024)
 
Are they getting ready for the Olympics?

Stephen 12-05-2024 20:51

Re: Virgin TV (2024)
 
No the Olympics are still on BBC

jfman 12-05-2024 20:54

Re: Virgin TV (2024)
 
Will Discovery/Eurosport not be broadcasting tons of it on a non-exclusive basis?

TimeLord2018 12-05-2024 20:55

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Dingbat (Post 36174943)
Are they getting ready for the Olympics?

No full coverage is only available via Discovery+ in the UK ,
https://media.discoverysports.com/po...ing-first-look

Stephen 12-05-2024 21:05

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36174947)
Will Discovery/Eurosport not be broadcasting tons of it on a non-exclusive basis?

Couldn't find anything official. Officially I can only find mention of the BBC and iPlayer.
Quote:

For those in the UK and without tickets, the BBC is the official Olympic television broadcaster here. The BBC will broadcast the action on BBC Sport and BBC iPlayer. Eurosport may also broadcast some of the Games in the UK
Though the BBC article makes it sound like it's the only place to watch it.
Quote:

The Paris Olympics will be shown live on BBC television and the BBC Sport website and app, and there will also be extensive coverage on BBC Radio 5 Live

jfman 12-05-2024 22:15

Re: Virgin TV (2024)
 
The Discovery+ website here says watch every moment of the Paris Olympics.

link

TimeLord2018 12-05-2024 22:22

Re: Virgin TV (2024)
 
Warner Bros Discovery have the rights across the UK & Europe.

In Europe, it will be every moment on MAX where available which appears to be replacing Discovery+ as it rolls out across Europe, looks like it will be early 2026 in UK , Germany & Italy.

BBC have a limited sublicensing deal for both Summer and winter Olympics
https://inews.co.uk/culture/televisi...treams-2086502

epsilon 13-05-2024 02:19

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36174940)
Looks like 15 unknown channels testing on Virgin

https://www.digitalbitrate.com/dtv.p...ve=209&lang=en

Guess that's Sky Sports+ although there is 14 testing on Sky rather than 15 in SD only for now.
https://www.tvchannellists.com/w/Cha...e_new_channels

Erm... no, that isn't new channels testing. Probably poor signal levels at DBR meaning it is unable to resolve the service names in a timely manner.

TimeLord2018 13-05-2024 07:15

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36174964)
Erm... no, that isn't new channels testing. Probably poor signal levels at DBR meaning it is unable to resolve the service names in a timely manner.

My mistake, most of channels testing on Sky could be the SD switchover from DVB-S to DVB-S2 aswell.

Suprised Sky/Virgin would develop the Sky Sports new interactive app for V6 TiVo platform.

epsilon 13-05-2024 13:05

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36174967)
My mistake, most of channels testing on Sky could be the SD switchover from DVB-S to DVB-S2 aswell.

Suprised Sky/Virgin would develop the Sky Sports new interactive app for V6 TiVo platform.

Probably because subscribers are paying so much for the service.

TimeLord2018 13-05-2024 13:25

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36174984)
Probably because subscribers are paying so much for the service.

I agree but Sky are not offering the additional tennis options on Sky+HD.

epsilon 13-05-2024 19:16

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36174987)
I agree but Sky are not offering the additional tennis options on Sky+HD.

True but Sky seems to be actively discouraging customers from using Sky+HD as they gradually remove support.

nodrogd 15-05-2024 11:12

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36174967)
Suprised Sky/Virgin would develop the Sky Sports new interactive app for V6 TiVo platform.

Sky want to remove the SD Red Button streaming service from satellite. Not only do the Sky+ boxes depend on this, so does the V6 at the moment. As the V6 is still a supported platform it is the only way of maintaining the current service level for Sky Sports customers with these boxes.

Media Boy UK 15-05-2024 11:31

Re: Virgin TV (2024)
 
*Virgin Media TV customers in the UK can watch the UEFA Finals matches for FREE on Virgin UK Channel 100.

https://advanced-television.com/2024...-on-discovery/

Rillington 15-05-2024 14:12

Re: Virgin TV (2024)
 
Quote:

Originally Posted by TimeLord2018 (Post 36174948)
No full coverage is only available via Discovery+ in the UK ,
https://media.discoverysports.com/po...ing-first-look

Correct.

The BBC can show only show two channels of Olympic coverage - one on BBC One/BBC Two and the other on the BBC Red Button channel.

nodrogd 15-05-2024 14:33

Re: Virgin TV (2024)
 
With any luck there will be several pop-up broadcast channels live again for Eurosport subscribers. A deal with Polish cable operator Vectra has already been announced for 7 HD & 1 UHD broadcast channels during the Paris games.

https://www.broadbandtvnews.com/2024...p-up-channels/

Media Boy UK 15-05-2024 15:46

Re: Virgin TV (2024)
 
Quote:

Originally Posted by nodrogd (Post 36175097)
With any luck there will be several pop-up broadcast channels live again for Eurosport subscribers. A deal with Polish cable operator Vectra has already been announced for 7 HD & 1 UHD broadcast channels during the Paris games.

https://www.broadbandtvnews.com/2024...p-up-channels/

TIM and Warner Bros. Discovery extend agreement

*CNN to be added as part of deal.
*Good news to get CNN back on Virgin Media?

https://www.broadbandtvnews.com/2024...end-agreement/

RichardCoulter 15-05-2024 16:14

Re: Virgin TV (2024)
 
Quote:

Originally Posted by nodrogd (Post 36175078)
Sky want to remove the SD Red Button streaming service from satellite. Not only do the Sky+ boxes depend on this, so does the V6 at the moment. As the V6 is still a supported platform it is the only way of maintaining the current service level for Sky Sports customers with these boxes.

In what way does the V6 need this service?

nodrogd 15-05-2024 16:39

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36175108)
In what way does the V6 need this service?

At the moment the Sky Sports background app links to the compressed SD satellite streams provided by Sky on V6 & TiVO. This is why the V6 does not get the additional tennis streams etc. These were also used by the Horizon boxes until Sky provided the new internet driven app recently.

RichardCoulter 15-05-2024 17:37

Re: Virgin TV (2024)
 
Thanks for explaining.

epsilon 15-05-2024 23:20

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36175081)
*Virgin Media TV customers in the UK can watch the UEFA Finals matches for FREE on Virgin UK Channel 100.

https://advanced-television.com/2024...-on-discovery/

The pop-up channel seems to be being reactivated too.
https://ukcabletvchanges.blogspot.com/

bluenosejak 16-05-2024 12:45

Re: Virgin TV (2024)
 
I wonder if they'll be a Discovery+ app this summer launching on Virgin especially with Olympics!

RichardCoulter 16-05-2024 15:39

Re: Virgin TV (2024)
 
Looks like Rewind TV won't be coming to Virgin. It's due to start on Sky and they said other platforms to follow.

They've now stated that they will launch on Freesat & Freeview, no mention of Virgin.

Media Boy UK 16-05-2024 17:01

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36175168)
Looks like Rewind TV won't be coming to Virgin. It's due to start on Sky and they said other platforms to follow.

They've now stated that they will launch on Freesat & Freeview, no mention of Virgin.

I was told by Rewind TV on May 15th to watch this space when I ask them about coming to Virgin Media UK.

RichardCoulter 16-05-2024 17:05

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36175172)
I was told by Rewind TV on May 15th to watch this space when I ask them about coming to Virgin Media UK.

They probably couldn't reach a carriage agreement. Virgin charge channels that are FTA to be on their platform and the cost per potential viewer is the most expensive when compared to Sky, Freesat & Freeview.

It's annoying when those who don't pay for TV get extra channels and those who pay for TV don't, but it is what it is.

Itshim 16-05-2024 17:24

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36175173)
They probably couldn't reach a carriage agreement. Virgin charge channels that are FTA to be on their platform and the cost per potential viewer is the most expensive when compared to Sky, Freesat & Freeview.

It's annoying when those who don't pay for TV get extra channels and those who pay for TV don't, but it is what it is.

Have you looked at what is likely to be on offer . If you really want it get a smart TV. Someday I wonder why I bother with virgin :shocked:

RichardCoulter 16-05-2024 17:40

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175175)
Have you looked at what is likely to be on offer . If you really want it get a smart TV. Someday I wonder why I bother with virgin :shocked:

Yes, it will show archive programmes, some of which i'm interested in.

I have a smart TV already, are they going to be available on there? If so that would be useful. I didn't think they would be as they àrent going to be on Sky or Virgin Stream.

---------- Post added at 17:40 ---------- Previous post was at 17:38 ----------

Quote:

Originally Posted by nodrogd (Post 36175114)
At the moment the Sky Sports background app links to the compressed SD satellite streams provided by Sky on V6 & TiVO. This is why the V6 does not get the additional tennis streams etc. These were also used by the Horizon boxes until Sky provided the new internet driven app recently.

Now confirmed that the Sky Red Button is to be removed from Virgin, but that a limited Sky Sports+ service will launch for 360 & Stream customers only.

https://www.cordbusters.co.uk/virgin...y-sports-plus/

Courtesy of forumbox.co.uk & Old Boy.

epsilon 16-05-2024 17:54

Re: Virgin TV (2024)
 
Quote:

Originally Posted by RichardCoulter (Post 36175180)
Yes, it will show archive programmes, some of which i'm interested in.

I have a smart TV already, are they going to be available on there? If so that would be useful. I didn't think they would be as they àrent going to be on Sky or Virgin Stream.

---------- Post added at 17:40 ---------- Previous post was at 17:38 ----------



Now confirmed that the Sky Red Button is to be removed from Virgin, but that a limited Sky Sports+ service will launch for 360 & Stream customers only.

https://www.cordbusters.co.uk/virgin...y-sports-plus/

Courtesy of forumbox.co.uk & Old Boy.

To be fair, that's not what the article says. In any case, a statement which leads with "Sky Sports+ will apparently be available on..." is hardly a confirmation.

Media Boy UK 16-05-2024 18:50

Re: Virgin TV (2024)
 
Here is what my Sources has told me on Monday about Sky Sports + on Virgin Media UK

"Nothing official however it looks like Sky Sports + will be available on TV360, Stream and V6 boxes from August.

"Virgin Community forum staff have posted that the V6 red button is going to be updated for additional internet streams (such as the Tennis ones currently on the TV360).

"Virgin are set to upgrade V6 boxes so that they can also benefit from the increased red button functionality allowing VM to benefit from additional match selections, recap clips and more that Virgin Media introduced to TV360 and Stream boxes back in February."

This information was posted by me on May 13th on my X page.

RichardCoulter 16-05-2024 18:50

Re: Virgin TV (2024)
 
Quote:

Originally Posted by epsilon (Post 36175185)
To be fair, that's not what the article says. In any case, a statement which leads with "Sky Sports+ will apparently be available on..." is hardly a confirmation.

Fair comment.

Media Boy UK 17-05-2024 09:55

Re: Virgin TV (2024)
 
Two new POP UP Channels to appear on Virgin Media next week:

Monday:
*Eurosport UHD launches on Channel 523 (Not on TiVo boxes)

Wednesday:
*TNT Sports 1 HD UEFA Finals launches on Channel 524

All launch days may change.

epsilon 18-05-2024 02:26

Re: Virgin TV (2024)
 
TNT Sport 1 HD Final has now launched on channel 524 in preparation for coverage of the UEFA finals.
Channel 100 Showcase: The active hours of channel 100 have been changed for the TNT Sports Fight Night Showcase - Fury v Osyk at 3PM.
Further details: https://ukcabletvchanges.blogspot.com/

vincerooney 19-05-2024 01:31

Re: Virgin TV (2024)
 
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

Itshim 19-05-2024 11:36

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36175264)
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

Perhaps they would pleased if "you "just lefted. I know that after a while" you" will be seen as not worth the trouble. :shocked: The return on your account becomes just not worth it. The response says it all:td:

Frazz 19-05-2024 14:17

Re: Virgin TV (2024)
 
Quote:

Originally Posted by vincerooney (Post 36175264)
anyone encountering issues emailing the ceo these days. it used to be passed to a complaints team who'd call me up and i could resolve things. got an email about a week after my complaint asking if i wanted to keep the complaint open. i said yes. haven't heard anything since. been like 3 weeks now.

back in the golden days i'd get a resolution within a week

I've found the same when I contacted them earlier this year, took a while but eventually got a good deal.

Was definitely better when they gave you a call and sorted it over the phone

heero_yuy 19-05-2024 14:25

Re: Virgin TV (2024)
 
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

To cut down you have to phone Bagra Bob who speaks English but doesn't understand it. :mad:

OLD BOY 19-05-2024 16:13

Re: Virgin TV (2024)
 
Quote:

Originally Posted by heero_yuy (Post 36175289)
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

To cut down you have to phone Bagra Bob who speaks English but doesn't understand it. :mad:

I agree. That’s why I like the idea of Virgin Stream. You can just subscribe and unsubscribe to the streamers as the fancy takes you. No channel bundles to bother with (except the Sky option if you take that).

Paul 19-05-2024 20:35

Re: Virgin TV (2024)
 
Quote:

Originally Posted by heero_yuy (Post 36175289)
I just find it frustrating that you cannot turn down or tailor your package on-line, only add things. For a technology company this is really stupid.

It has nothing to do with technology and everything to do with greed. They dont want to make it easy for you to downgrade.

vincerooney 19-05-2024 22:53

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Frazz (Post 36175287)
I've found the same when I contacted them earlier this year, took a while but eventually got a good deal.

Was definitely better when they gave you a call and sorted it over the phone

ah so you had to call them up to get an offer? my loyalty deduction goes August

1andrew1 20-05-2024 06:34

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Paul (Post 36175322)
It has nothing to do with technology and everything to do with greed. They dont want to make it easy for you to downgrade.

Spot on.

To VM, it would be seen as stupid to make it easy to downgrade as they will lose income.

This is an issue for the regulators to solve, not VM tech who could easily implement it.

Itshim 20-05-2024 11:28

Re: Virgin TV (2024)
 
Quote:

Originally Posted by 1andrew1 (Post 36175343)
Spot on.

To VM, it would be seen as stupid to make it easy to downgrade as they will lose income.

This is an issue for the regulators to solve, not VM tech who could easily implement it.

When will people grasp that virgin is here to make money. It is not a charity, if it loses money why on earth would any company do it.? lf you don't like what they offer move. Its that simple :sleep:

jfman 20-05-2024 12:01

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175354)
When will people grasp that virgin is here to make money. It is not a charity, if it loses money why on earth would any company do it.? lf you don't like what they offer move. Its that simple :sleep:

They may well be around to make money, but that’s not to ignore the important role of a regulator in protecting the consumer interest.

Virgin’s pricing is often not transparent, with consumers left to pay over the odds for inferior, legacy products for prolonged periods.

Itshim 20-05-2024 17:06

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175355)
They may well be around to make money, but that’s not to ignore the important role of a regulator in protecting the consumer interest.

Virgin’s pricing is often not transparent, with consumers left to pay over the odds for inferior, legacy products for prolonged periods.

I repeat YOUR choice. Stop relying other people to hold your hand . :rolleyes:

jfman 20-05-2024 17:27

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175371)
I repeat YOUR choice. Stop relying other people to hold your hand . :rolleyes:

Such a shoddy application of the “free market” is a race to the bottom for everyone. You can repeat your flawed logic all you please. It makes it no more correct or palatable that there are unscrupulous companies operating in the market for essential services or utilities.

I don’t need my hand held as I rinse retentions year upon year.

RichardCoulter 20-05-2024 22:46

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175374)
Such a shoddy application of the “free market” is a race to the bottom for everyone. You can repeat your flawed logic all you please. It makes it no more correct or palatable that there are unscrupulous companies operating in the market for essential services or utilities.

I don’t need my hand held as I rinse retentions year upon year.

:clap:

Itshim 21-05-2024 13:12

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175374)
Such a shoddy application of the “free market” is a race to the bottom for everyone. You can repeat your flawed logic all you please. It makes it no more correct or palatable that there are unscrupulous companies operating in the market for essential services or utilities.

I don’t need my hand held as I rinse retentions year upon year.

Since when is a TV delivery system essential or for that matter a utility its a company offering a service which NO one has or needs to use. I repeat if you don't like it walk away as you can with most( water is one that should be scrapped but that's another story ) services :erm: not clear do you even have anything via virgin?

jfman 21-05-2024 15:16

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175424)
Since when is a TV delivery system essential or for that matter a utility its a company offering a service which NO one has or needs to use. I repeat if you don't like it walk away as you can with most( water is one that should be scrapped but that's another story ) services :erm: not clear do you even have anything via virgin?

If that TV delivery system also delivers broadband and telephony services that’s absolutely an essential service.

At the moment at my home address no, however I’ve managed my parents’ account for them for decades with virgin and predecessor operators.

Whether people can walk away - it’s equally debatable to be honest whether going from gigabit broadband to a shoddy copper connection if there’s no fibre constitutes an equivalent product - is absolutely, utterly, irrelevant.

Keep repeating yourself, keep being wrong. No skin off my nose.

Itshim 21-05-2024 17:12

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175426)
If that TV delivery system also delivers broadband and telephony services that’s absolutely an essential service.

At the moment at my home address no, however I’ve managed my parents’ account for them for decades with virgin and predecessor operators.

Whether people can walk away - it’s equally debatable to be honest whether going from gigabit broadband to a shoddy copper connection if there’s no fibre constitutes an equivalent product - is absolutely, utterly, irrelevant.

Keep repeating yourself, keep being wrong. No skin off my nose.

So they run a service that no one can match. Yet they are racing to the bottom :dunce:

jfman 21-05-2024 17:18

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175431)
So they run a service that no one can match. Yet they are racing to the bottom :dunce:

You can be both rubbish in some respects and an effective monopoly in some geographic areas. See water companies, train operators, half the energy companies who went bust.

:dunce:

Itshim 21-05-2024 18:49

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175432)
You can be both rubbish in some respects and an effective monopoly in some geographic areas. See water companies, train operators, half the energy companies who went bust.

:dunce:

Cheap energy companies going bust , surprise, surprise. Virgin are not a monopoly in any part of the country. They may or not offer the fastest service In an area, but that is not monopoly its a choice . Unlike water, trains you can get a bus use car etc . Having said that I have never used a train in my life , my choice , Not arguing about how good or bad they are, it's up to you if don't like it LEAVE . :sleep:

jfman 21-05-2024 19:55

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175440)
Cheap energy companies going bust , surprise, surprise. Virgin are not a monopoly in any part of the country. They may or not offer the fastest service In an area, but that is not monopoly its a choice . Unlike water, trains you can get a bus use car etc . Having said that I have never used a train in my life , my choice , Not arguing about how good or bad they are, it's up to you if don't like it LEAVE . :sleep:

There’s a reason I used the term an effective monopoly rather than “a monopoly”. If you’d rather not have good services and prefer not to use trains that’s up to you.

Everyone else can want better standards and more effective regulators.

Itshim 22-05-2024 19:00

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175447)
There’s a reason I used the term an effective monopoly rather than “a monopoly”. If you’d rather not have good services and prefer not to use trains that’s up to you.

UK: leading internet service providers by use 2023
Published by
Petroc Taylor
, Aug 6, 2023
As of 2023, around a quarter of households with internet access in the United Kingdom (UK) were subscribed to a BT internet service and regarded it as their main service provider. Sky was the main service provider of 21 percent of respondents, while Virgin Media was used by 17 percent.
.

It's not even effective sorry stuck quote into your answer

jfman 22-05-2024 20:53

Re: Virgin TV (2024)
 
I also used the qualification “in some geographic areas”. Address the points actually made or move on with your non-train using, happy with shitty water companies, etc life because capitalism innit?

You may think it’s perfectly acceptable for Virgin (or anyone else) to ride roughshod over consumer rights others do not - including Ofcom who have singled out Virgin in the past.

Itshim 23-05-2024 17:35

Re: Virgin TV (2024)
 
1) water companies should have never been privatised 2) trains are a monopoly by area I choose not to use.note its a choice.3) Clearly virgin media is the 3rd choice . Ofcom a clear definition of handholding with regard to "customer can't think for their selfs " if you don't like it walk.

jfman 23-05-2024 19:53

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175639)
1) water companies should have never been privatised 2) trains are a monopoly by area I choose not to use.note its a choice.3) Clearly virgin media is the 3rd choice . Ofcom a clear definition of handholding with regard to "customer can't think for their selfs " if you don't like it walk.

Not sure why you persist with your petty retorts/insults I don’t need my hand held. Stick to your limited understanding of markets and wider consumer interest. No skin off my nose as I said. I’m happy to rinse retentions and new customer offers at every opportunity.

Doesn’t mean everyone else should settle for naff customer service because “capitalism innit”.

Paul 24-05-2024 02:59

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175660)
Not sure why you persist with your petty retorts/insults.

Or you, since you keep doing the same, and indeed "you started it".

epsilon 24-05-2024 06:18

Re: Virgin TV (2024)
 
The Eurosport UHD pop-uo channel has now launched on channel 523 for coverage from Roland Garros.
A minor rename for the TNT Sports pop-up on channel 524 which is now named TNT Sports HD Final.
Further details: https://ukcabletvchanges.blogspot.com/

Itshim 24-05-2024 17:31

Re: Virgin TV (2024)
 
Quote:

Originally Posted by jfman (Post 36175660)
Not sure why you persist with your petty retorts/insults I don’t need my hand held. Stick to your limited understanding of markets mean everyone else should settle for naff customer service because “capitalism innit”.

The trust and its businesses that l am a trustee of has been running since the late 1700,s for our family. Believe me, we understand markets. Clearly repeating, if you don't like it go elsewhere, is beyond your comprehension. As is the meaning of monopoly . :confused:

jfman 24-05-2024 18:03

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Itshim (Post 36175710)
The trust and its businesses that l am a trustee of has been running since the late 1700,s for our family. Believe me, we understand markets. Clearly repeating, if you don't like it go elsewhere, is beyond your comprehension. As is the meaning of monopoly . :confused:

So other people did stuff for 300 years and you are hanging around now?

I can’t help you if you won’t read or address what’s actually stated in my posts where at no point did I say Virgin (or anyone else) were an actual monopoly. However, as I’m sure you will know from hundreds of years of business running through your veins, you don’t need to be an actual monopoly to be regulated.

Thankfully, Ofcom and others don’t share your naive view of how the telecoms market should be regulated - investigating, issuing warnings and fines as appropriate throughout the industry despite “choice”.

https://www.ofcom.org.uk/news-centre...ling-contracts

https://advanced-television.com/2023...onsumer-group/

Although not specific to Virgin Media the vast majority of the people affected by the behaviour in the article below would have had “choice”. Yet Ofcom, rightly, intervenes in the consumer interest.

https://www.ispreview.co.uk/index.ph...-failings.html

Media Boy UK 25-05-2024 00:05

Re: Virgin TV (2024)
 
Hi

With Sky Forum web site today revealing that Sky are set to close Sky Sports SD Channels and MUTV SD Channel on Wednesday on Sky.

Can anyone who works for Virgin Media who see this post reveal if they will also close on Virgin from Wednesday?

Thanks for any info.

Paul 25-05-2024 01:00

Re: Virgin TV (2024)
 
How would they carry on with Sky Sports SD if Sky themselves close it down ?

Media Boy UK 25-05-2024 01:11

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Paul (Post 36175731)
How would they carry on with Sky Sports SD if Sky themselves close it down ?

TV Listing are still on them.

---------- Post added at 01:11 ---------- Previous post was at 01:07 ----------

Also If you still need to pay £7 extra to watch Sky Sports in HD it Bye Bye from me.

jfman 25-05-2024 09:46

Re: Virgin TV (2024)
 
I guess in theory they could downscale it themselves but would Sky allow this?

ozsat 25-05-2024 18:27

Re: Virgin TV (2024)
 
Sky are not closing them down. They are closing the old SD feeds and they will be replaced by DVB-S2 versions which will be SD but incomptable with the older Sky SD boxes.

So Sky viewers will need an HD box to keep SD versions.

Quote:

Originally Posted by Media Boy UK (Post 36175729)
Hi

With Sky Forum web site today revealing that Sky are set to close Sky Sports SD Channels and MUTV SD Channel on Wednesday on Sky.

Can anyone who works for Virgin Media who see this post reveal if they will also close on Virgin from Wednesday?

Thanks for any info.


epsilon 25-05-2024 20:45

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36175729)
Hi

With Sky Forum web site today revealing that Sky are set to close Sky Sports SD Channels and MUTV SD Channel on Wednesday on Sky.

Can anyone who works for Virgin Media who see this post reveal if they will also close on Virgin from Wednesday?

Thanks for any info.

I can't see that happening, it would affect a lot of on-going contracts. As customers don't seem to be complaining about changes being forced on them, maybe it isn't happening on Virgin on Wednesday. That's not to say it won't happen eventually. Sky Sports SD isn't available on Stream but, then again, neither is MUTV, if you want to take that as an indication of where things are going. SD versions will still be available on Sky for viewers in the ROI where the SD version of Sky Sports is still sold as an option (as it is on Virgin).

---------- Post added at 20:45 ---------- Previous post was at 20:41 ----------

Quote:

Originally Posted by jfman (Post 36175741)
I guess in theory they could downscale it themselves but would Sky allow this?

SD versions aren't actually being removed. They will no longer be available to Sky customers in the UK but will be available to customers in Ireland.

Media Boy UK 25-05-2024 22:05

Re: Virgin TV (2024)
 
Quote:

Originally Posted by ozsat (Post 36175791)
Sky are not closing them down. They are closing the old SD feeds and they will be replaced by DVB-S2 versions which will be SD but incomptable with the older Sky SD boxes.

So Sky viewers will need an HD box to keep SD versions.

Quote:

Originally Posted by epsilon (Post 36175794)
I can't see that happening, it would affect a lot of on-going contracts. As customers don't seem to be complaining about changes being forced on them, maybe it isn't happening on Virgin on Wednesday. That's not to say it won't happen eventually. Sky Sports SD isn't available on Stream but, then again, neither is MUTV, if you want to take that as an indication of where things are going. SD versions will still be available on Sky for viewers in the ROI where the SD version of Sky Sports is still sold as an option (as it is on Virgin).

:confused:

@epsilon I think if Sky do close Sky Sports SD Channels from Wednesday (OzSat says otherwise)

Virgin may just start to broadcast downgrade of Sky Sports HD Channels so you won't see Euro's sign when you see ads for KFC.

epsilon 25-05-2024 23:04

Re: Virgin TV (2024)
 
Quote:

Originally Posted by Media Boy UK (Post 36175797)
:confused:

@epsilon I think if Sky do close Sky Sports SD Channels from Wednesday (OzSat says otherwise)

Virgin may just start to broadcast downgrade of Sky Sports HD Channels so you won't see Euro's sign when you see ads for KFC.

I would agree with what ozsat says about DVB-S2 but didn't mention that as it is beyond the scope of this thread. As for euro signs on KFC ads, well, Sky's playout arrangements are also way beyond the scope of this thread.

As Sky Sports SD and MUTV packages are still being sold by Virgin, as you have indicated on your X feed, it doesn't look as if they are planning for an imminent change.

paul0363 26-05-2024 10:05

Re: Virgin TV (2024)
 
Here's a link to the story on RXTV:

https://rxtvinfo.com/2024/sky-to-clo...-in-hd-switch/

Media Boy UK 26-05-2024 15:14

Re: Virgin TV (2024)
 
Channel 4 set to close their Music Channels next Month!

Here is when they are set to close;

June 7th:
*Magic TV

June 9th:
*Kerrang TV

June 12th:
*4Music
*Kiss TV

TBC:
*The Box

But note this information is still subject to change.


All times are GMT +1. The time now is 19:32.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum