Re: Major TiVo update started about 3:20am.
 

For me, it showed the interface down even more, means you cannot pick which channels series links record from any more, and has some bugs which corrupt series links and planned recordings now needs to be manually managed on a daily bases especially with moved and deleted items continuing to cause conflicts now and particularly if you are forced to use "all channels". You cannot turn grouping off in My Shows anymore, so seeing newly recorded programs is very difficult and my Groups are all messed up especially when they have recordings from both before and after the update. The count on each folder is also broken now and no longer reflects the numbers of recordings inside. Nothing else on my long list of existing bugs is fixed other than Dolby Digital for those with Samsung boxes. Surprised they didn't take more time getting it right given that all this came up during "trials".

Re: Major TiVo Update
 

So they haven't fixed the continual VOD not being available then?

Re: Major TiVo Update
 

And again tonight - but this time I've noticed there's a certain logic to it.

I've got 343 links in total, the box has taken the bottom 60-odd links and put them mid-table, think there's also another block somewhere too.

How very irritating.

Re: Major TiVo Update
 

Weren't you going to post the error code for me? Whatever, it's unlikely to be a fault in the box software.

Re: Major TiVo Update
 

Thanks.

Re: Major TiVo Update
 

Is the answer perhaps to select 'New only' when setting your recordings?

---------- Post added at 09:11 ---------- Previous post was at 09:03 ----------

Some are reporting problems with series link +. Do you think this is a general problem or have some viewers got difficulties with their boxes?

I have been looking forward to this update, but if it messes up all my recordings and adds loads of repeats, this will be a nightmare. Can we resolve these without too much hassle (eg through 'settings')? I have a worry I will have recordings deleted as my box tends to be 80-95% full most of the time!

Re: Major TiVo Update
 

Sorry SP, totally forgot! I'll try and remember next time, although it was working ok last time we used it, albeit a bit slow.

Re: Major TiVo Update
 

Hi all,

Whilst I do like some of the changes I found my boxes to be MUCH slower than they were before. Selecting a show from the recording list, especially if it is in a folder is really slow. I haven't timed it but the delay with a black screen is significant. One box is typically less than 20% full the other one runs between 60% and 90% full.

Last time the one of the techs was out to tweak my power levels, again, he did mention that some folks were having speed problems with TiVO not interacting properly with other HDMI devices.

Any thoughts....

Re: Major TiVo Update
 

It's under investigation, but at the moment here is no solution beyond clearing your thumb ratings.

Re: Major TiVo Update
 

There is no option to use any of the coloured buttons in 'Manage Series Link+'

Are you thinking of 'My Shows'?

I'm on the new software, perhaps this was different with the old software though??

Re: Major TiVo Update
 

Yes, I am thinking about how your recordings are displayed. If that is the same as now, I am happy.

Clearly I was at cross purposes here. I scarcely ever look at my series links, I don't really see a need to. I may need to have to look at the recording options and alter these from 'new and re-runs' to 'new only'. I don't want tons of unwanted recordings clogging up the system.

I tried to record Peppa Pig for my grandkids a while back and it was a good 5 minutes before the box recovered. Then I had to delete them all again! I have no wish to repeat that experience or lose my recordings because the series link + managed to take up all the space on my hard drive!!

Re: Major TiVo Update
 

In recordings, you'll lose the ability to not have programmes in groups.

Re: Major TiVo Update
 

You can still do this by selecting Recordings in the left-hand column of My Shows. If Recordings isn't shown, you can enable it by pressing green and adding it to the categories.

Re: Major TiVo Update
 

with this new update how do you when in my shows do how do you change it from groups to single?

Re: Major TiVo Update
 

As just discussed above, in the main My Shows you can't. But you can use the Recordings group workaround Spiderplant has posted

Re: Major TiVo Update
 

It is a shame that such simple basic features have turned into a very slow long winded "workarounds". What was a simple single key press, to check the most recent recordings now takes 30 or so key presses and the results get squashed into the middle of the screen and then you have to go through the same menu options to turn it off again. I guess that is progress for you!

Re: Major TiVo Update
 

I got update in Glasgow but can't see how to add shows from Netflix

Re: Major TiVo Update
 

Available On Demand shows are linked automatically when you set a Series Link+ for 'recording and streaming'

Existing Series Links are set to recording only after the update.

Re: Major TiVo Update
 

I keep hearing bad things about the update I have no issue, but I option to group without streaming on the side is good

Re: Major TiVo Update
 

Even if you have a 'recording and streaming' series link set up, you can change the view in the Show folder to only display specifically recorded programmes.

Re: Major TiVo Update
 

Does this increase the use of your hard drive, Ben, or does the Tivo simply link to Netflix when you select a streamed recording from there?

Re: Major TiVo Update
 

There is no additional space used, TiVo will list available episodes from all available on demand sources. So depending on the where the series is available, you may end up with the same episode available from multiple on demand sources.

Re: Major TiVo Update
 

That's a relief, thanks, Ben.

Re: Major TiVo Update
 

You don't need to keep turning it on and off. Just add Recordings to the left-hand pane and leave it there. Then you can select "All" to see them grouped, or "Recordings" to see them ungrouped. As Recordings appears at the bottom of the list you can select it with a single button press (Channel Down)

Re: Major TiVo Update
 

is there anyway of telling when my box has been updated

Re: Major TiVo Update
 

Yes. The TiVo logo on the Home screen (and others) will have changed from a 'handwritten' style to the 'TiVO' logo you can see on this page https://www.tivo.com/about/resource-center/logos

Re: Major TiVo Update
 

I think I've got it but can't notice any difference

Re: Major TiVo Update
 

I could but it just looks ugly and is much slower and all the titles get truncated too much. Was better the old way. They should have just left the blue button alone instead of making everything a compromise. Updates should make things better not worse.

Re: Major TiVo Update
 

For the most part I've been really pleased with the update, the functionality improvements are very welcome and the box is generally a lot quicker.

But when it does go slow, it's bad. But 343 series links can't be helping..if that's the cause, then I can accept that.

Re: Major TiVo Update
 

And there was us with 147 series links thinking that was a lot.:)

Re: Major TiVo Update
 

Would you both mind contributing to this poll?

http://www.cableforum.co.uk/board/11...-links-do.html

Re: Major TiVo Update
 

We need another option on side or streaming and not streaming that would help

Re: Major TiVo Update
 

It is possible to change the series links to show recordings only as opposed to recordings & streaming.

Re: Major TiVo Update
 

I get what you mean but like movies sports having a streaming option so only steaming is in the folder

Re: Major TiVo Update
 

Did anyone try renaming a wish list and report back if the new name appears straight away in MyShows?

Re: Major TiVo Update
 

I had a purge on the thumbs the other day, yes it does seem a bit quicker thanks.

Its not great though is it... I mean thumbs was supposed to be a core feature of TiVO but using it slows the box down soo much, I am really thinking of a streaming solution now.

Re: Major TiVo Update
 

Well, be patient, a new box with 4k is on the horizon!

Re: Major TiVo Update
 

Lol, i see what you did there OB.......;)

Re: Major TiVo Update
 

Hee hee!

Re: Major TiVo Update
 

How do you clear the Thumbs?

Re: Major TiVo Update
 

Virgin Media aren't exactly doing themselves any favors and giving warm fuzzy feelings though are they. Look at all the people ****ed off about losing the blue button, on the other forums as well as the very slow performance! After previous issues with standby recording broken, deleted recordings, lost dolby digital, on demand that hardly ever works, new bugs with series links+ etc. Why would people want to be patient for another 12 months or more only to invest even more money on something else that will most likely be as "equally managed" as the current one? Especially as there are so many more modern alternatives available now.

Re: Major TiVo Update
 

Home -> Help & Settings -> Clear or Reset TiVo -> Clear Thumb Ratings & Suggestions -> (PIN) -> Thumbs down x 3 -> LastCh

Re: Major TiVo Update
 

Well, there's a limit to what you can achieve with outdated technology. Remember, it was a damned good box compared to Sky's when it first came out.

The new box, hopefully, will mop up the problems that we are experiencing now.

Re: Major TiVo Update
 

TiVo Update now been rolled out in uddingston

Re: Major TiVo Update
 

What are your first impressions, Martin? What is the visual appearance like? I hear it's now picture based rather than text based.

Re: Major TiVo Update
 

Thankyou! :)

Re: Major TiVo Update
 

Update arrived in Belfast this morning.
Network connection ongoing (went between 35% downloaded and 88% in an hour) as I left for work.

Re: Major TiVo Update
 

:banghead:

D'oh.....

I went through everyone manually, there were loads. Does it add a 1 thumb automatically everytime you press record by the way.

Re: Major TiVo Update
 

Had the update overnight. LU postcode.

Apart from it seeming a little quicker to change menus (not the red button stuff that's still painfully slow) can't see much of a difference.

According to VM the 'The change will bring a slicker, image-focused menu system.' https://www.uswitch.com/broadband/ne..._box_upgrades/

Where is that then? Not being an arse; I really can't see any differences in the menus.

Re: Major TiVo Update
 

Yes it does

It's only in the VOD menus

Re: Major TiVo Update
 

Ah thanks SP.... a fountain of knowledge as usual :)

Re: Major TiVo Update
 

I am late to this thread, i only got a forced Tivo box replacement last week for my V+, so coul,d someone share a before and after photo of the interface so i can tell if it is different please?

Re: Major TiVo Update
 

It's not very different, but if you are in Cambridgeshire, you have the new software. Both the Cambridge and Peterborough headends have been done.

Re: Major TiVo Update
 

Thanks, i must have it then.

Re: Major TiVo Update
 

I was obviously under a misapprehension. So the new picture based UI is for the Eos project rather than the update. That's a shame, because the current screens are looking a bit dated, and this is most obvious when you compare our home screen with that of the Sky + HD box.

Re: Major TiVo Update
 

When is Tayside getting the update SP?

Re: Major TiVo Update
 

Dundee got it yesterday. If you don't have it yet, maybe you're classed as Perth, not Dundee. It'll be at least a week until Perth gets it.

Re: Major TiVo Update
 

I'm just outside Dundee, 4 miles or so, but if we've had the update I cannot see any difference, any hints on what I should be looking for SP?

Re: Major TiVo Update
 

Harlow in Essex has the new Tivo update since yesterday Tuesday 8th August 2016.

Re: Major TiVo Update
 

Got done in Stevenage overnight, came in at 2 went to watch some mind numbing rubbish before bed and it updated. Not any real difference noticeable to me tbh.

Re: Major TiVo Update
 

Well that saves me asking. Thanks :D

*Stops looking at Tivo 24/7*

:cool:

Re: Major TiVo Update
 

Series Links now called Series Link+.
My Shows shows VOD content as well as recordings
Pictures when you go into the VOD menus.
The little TiVo man logo on the Home screen has been replaced by the word "TiVO".


If you really don't have the software, drop me a PM with your account or box number, and I'll investigate

Re: Major TiVo Update
 

Thx SP, i've just had a look, and yes it's definitely been upgraded, I think the pictures on the VOD look pretty good actually, kind of similar to what Netflix does.

Re: Major TiVo Update
 

Also got the update recently. I see they haven't added the Keep Until I Delete option in the default new series link settings.

I know it's a bone of contention with some members here but I'd like this added to avoid shows being deleted before I watch them. It's not too much to ask is it, most other significant options are there so why not KUID? Looks like I still have to go to that extra page every time I set a new series link.

Apart from that, the box feels quicker, not that it was that slow before. It remains to be seen if it's just the reboot that has sped it up though. On Demand looks good and it might have just convinced me to try it more often. I'm glad the Dolby through Optical output issue has been fixed, only took 13 months.

Re: Major TiVo Update
 

It wouldn't stop them being deleted. See previous discussions on the subject.

Re: Major TiVo Update
 

Anyone lost all the graphics this evening. Just text in the boxes at the top and in discovery just empty boxes. No channel icons. It actually means the UI is fast for once. Stupid because you cannot see what you are doing but fast. Missing icons for programs etc.

Re: Major TiVo Update
 

.... fast? Can't be a cable box then!:D

Not missing anything on my box.

Re: Major TiVo Update
 

It is fantastic. I can move about the menus consistently with practically no delays at all. Press play from MyShows and it starts within 4 seconds!!!!!! Hasn't been this quick since pulled out the coax cable. Whatever they have broken, I hope they take their usual time and don't try and fix it for at least a year. Who needs pretty pictures when the UI performs. Well ok some screens are just full of empty boxes with no text but I don't care for those screens anyway. I checked the status page and there are numerous TV faults showing as usual but nothing that covers this.

Re: Major TiVo Update
 

During the hour it says it takes to delete 'Suggestions', can you still use the box?

Re: Major TiVo Update
 

I`ve read through all this and not seen anyone else have the same problem I have had that CS have blamed on the update.
Sunday night I received an email thanking me for adding to my package. When I looked through the email, I apparently had added Baby tv to the package. I rang them up, telling them I hadnt added anything and asked when and how this was supposed to have been added.
They said it had been added through the tivo box, sometime on Sunday, they couldnt give me an exact time. I told them I hadnt added it or anything and they were adamant that me or somebody in the house had done it. After telling them that I live on my own and had had no visitors that day and not even had the tv on. I`d been listening to the charity shield on the radio and didnt turn the tv on until about 7pm, they told me that they would take the Baby tv off the package as "A once only" and if it happened again I`d be stuck with it for a month.
As I got nowhere with the CS guy on Sunday night I rang the retentions people Monday morning and after they had checked it out, they said it was a glitch that had happened through the update. They also told me that if it did happen again I was to ring them and not CS and they would remove it, as they could see from my account that I had never added anything unless I had rang them to do it.

Re: Major TiVo Update
 

Why would you want to delete your suggestions, Richard? Just ignore them. You don't need to open the folder if they are of no interest to you.

Re: Major TiVo Update
 

Predictable after going in and out of standby, the graphics returned along with the usual appallingly dire performance.

Re: Major TiVo Update
 

Yep a reboot always speeds the box up.
1 week later back to clunky and slow.

Re: Major TiVo Update
 

No, but it takes much less than an hour

Re: Major TiVo Update
 

I don't want to, but it's the only hope that I have in speeding the box up.

Maybe VM removing the fancy graphics permanently would be a good idea to speed the thing up?

One week! More like one hour with mine :mad:

Re: Major TiVo Update
 

Thanks SP, think I'll do it before bed then.

Since the update, recent recordings are being listed with the wrong duration (but are correct in reality) eg a one hour programme was listed as 2:57, yet when I went into it, it said 1hr and had only recorded for one hour too.

Last week one programme that aired at the correct time started & finished about 20 mins early!

Re: Major TiVo Update
 

Would be fine by me, I'm sure we all ignore the ads at the top of the screen anyway and the channel icons all get chopped off the screen since the latest update. It did make me think the extra icons for the new channels recently had tipped it over the edge for most of us. Maybe the odd person who insists Tivo is not slow (and doesn't have a vested interest) only has a limited channel package?

Good luck removing your suggestions but I would almost guarantee it won't make any difference.

---------- Post added at 20:04 ---------- Previous post was at 20:01 ----------

Same here and if my Tivo went a week without rebooting itself, I'd be praising a miracle.

Re: Major TiVo Update
 

Got the update in Brighton overnight

Re: Major TiVo Update
 

Anybody who has not their update yet here is the info on what the update entails.

http://www.virginmedia.com/corporate...of-tv-box.html

Re: Major TiVo Update
 

I've had this update for a few weeks and it has slowed my TiVo box down to a crawl. The home nene ans to guide alone takes 5-10 seconds to load and when setting recordings I get a purple circle and nothing happens for ages and the box crashes and needs resetting.

Another issue is when loading on demand I get a black screen with no response at all until I deceive to reboot the box.

The TiVo is a Samsung box and since the update is not worth using.

Re: Major TiVo Update
 

Are you able to tell us which areas get the update this week, spiderplant?

Re: Major TiVo Update
 

Got the update in Southampton (SO16) either last night or over the weekend. We have been watching Olympics on our Fire TV box as the BBC Sport app on TiVo was so unusably slow so didn't notice when the change happened. Menus did seem much snappier when I was switching over to watch BBC Breakfast this morning though. Will have to see how it fairs over the next couple of weeks.

Re: Major TiVo Update
 

No, even I don't know.

But as it happens, we've made a start on your region today. If you have a Cisco box, reboot it and it'll update. If it's a Samsung, you can't update it yourself but it'll probably get done in the next few days.

Re: Major TiVo Update
 

Yes, it's a Cisco - thanks, spiderplant, I look forward to seeing what it's like, as long as it doesn't crash my box!

Re: Major TiVo Update
 

What worries me is when current TiVo gets the new UI update to match V6 it will eslower

Re: Major TiVo Update
 

.... that's assuming VM place the new UI on existing tivos. They may not, especially if the boxes can't handle the software.

Re: Major TiVo Update
 

Customers in the North West/South Manchester and Wigan report that they have now received the update.

Re: Major TiVo Update
 

I'm in Stockport and have the new update.

Unfortunately it has turned my TiVo box from being 'slow' to being 'Ah, you pressed a button' one minute after pressing it... Grrrr.....:mad:

Re: Major TiVo Update
 

East London getting "upgraded" now.

Re: Major TiVo Update
 

I now have the update. Seems good so far and worked well last night. The search function is definitely much better.

The picture menus you now get with catch up and on demand are not the nice swishy ones you get on Netflix, but they are an improvement on the lists we had before, which were a little off-putting when tired!

Still have to try out the series links, but all good so far. :)

Re: Major TiVo Update
 

I've had the update for a while now, but when I turned on my TiVo earlier today I noticed something that I've never seen before.

At the top left of the screen a long thin pop up message appeared

It went away so quickly I didn't see what it said in full, but it did mention something about a software update.

Did those already on the new software receive a further update early this morning?

Re: Major TiVo Update
 

Could this have been a message from your Smart TV? I get a message occasionally and have to re-boot my Sony television - it takes about 30 minutes.

---------- Post added at 19:08 ---------- Previous post was at 18:58 ----------

The on demand menus are definitely better. However, I was disappointed to see that 'Kingdom' wasn't displayed in 'box sets'. I think VM should either have a separate section for their exclusives so people can find them and/or ensure that all of their TV series are listed under box sets.

Otherwise, they will wonder why more people aren't watching them and go back to disinterest in content!

Re: Major TiVo Update
 

Ahh yes, maybe that is what it was, I'll check :)

Re: Major TiVo Update
 

The thing I have noticed is that when leaving the TV guide by pressing Tv it takes between 10-15 seconds to return to the full screen. At first it hangs then goes to a blank screen, then eventually the channel appears. I have had the update just over a week, also a samsung box.

Re: Major TiVo Update
 

When does the v6 UI come to the existing TiVo stock

Re: Major TiVo Update
 

I've never really had a problem with the speed of my TiVo, it's never been lightning quick but it has been acceptable.

However this update has definitely slowed things down. I think we'll just have to accept that the hardware cannot cope with the new software and live with it. All I do is reboot the box every few days, this makes it quicker for a bit.

The only hope is any future updates make the UI quicker, I won't hold my breath

Re: Major TiVo Update
 

Got the update in Notts last night.

Time to play hunt the HD Sky Cinema On Demand films :(

Re: Major TiVo Update
 

I hate all the black screens that now appear when I go into my shows. At least before the update I had the spinning circle to show that the Tivo was attempting to do what I requested. So far I haven't found any improvement in speed over the last version in fact it feels a lot clunkier.

Re: Major TiVo Update
 

Update now received in SE London (Lewisham headend)

Re: Major TiVo Update
 

Hello all, long time lurker here.
Is anyone having trouble with the red button on Channel 5 since the update?
When pressing it, the box goes through the motions of loading (spinning wheel etc) but then returns to the Press Red icon in the top right corner. At this point changing channel and generally using the remote is impossible without first pressing TV or Clear - it's as though the box thinks it's in the red button app, but in reality it isn't....

Any ideas?