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-   -   Virgin Media 70, 150 & 200 Mb Upgrades (https://www.cableforum.uk/board/showthread.php?t=33701250)

Ignitionnet 25-09-2015 20:46

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by alanbjames (Post 35800248)
I dread to think at what its like now especially with new student accomedations opening in the area to add the extra 75,000 students swansea uni are expecting after their £460 million new campus is built and almost finished.

Unless those new accommodations came with cable pre-installed which they almost certainly did not, they tend to have FTTB and Ethernet around the buildings, I imagine it's made no difference at all.

vm_tech 28-09-2015 20:05

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
I know what the new speeds will be...

Kushan 28-09-2015 20:14

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
What, the same speeds in the title of this topic?

Ignitionnet 28-09-2015 20:28

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800640)
I know what the new speeds will be...

Indeed. You guys had the internal presentation on the initial marketing push today. Announcement to Joe Public tomorrow :)

Chrysalis 28-09-2015 20:30

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
300mbit? :)

Sirius 28-09-2015 20:37

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Chrysalis (Post 35800649)
300mbit? :)


:LOL: is all i am going to say.:wavey:

thenry 28-09-2015 20:43

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
https://www.cableforum.co.uk/images/local/2015/09/2.gif

vm_tech 28-09-2015 20:48

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800648)
Indeed. You guys had the internal presentation on the initial marketing push today. Announcement to Joe Public tomorrow :)

Exactly that. Which is why I'm not saying what they are.

Kushan 28-09-2015 20:50

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
So I'm confused. 100, 200 and 300MB have been announced, but we're getting a different announcement tomorrow? Interesting. Very interesting.

vm_tech 28-09-2015 20:54

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
To be fair I haven't seen 100,200 and 300 announced anywhere

Pierre 28-09-2015 20:59

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800658)
To be fair I haven't seen 100,200 and 300 announced anywhere

Correct.

What's announced tomorrow may well be a bit underwhelming.

However, I also know that regardless of what's announced tomorrow, that 'ultrafast' in certain areas will be happening next year, 18 months.

Sirius 28-09-2015 20:59

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800658)
To be fair I haven't seen 100,200 and 300 announced anywhere

Indeed :)

vm_tech 28-09-2015 21:16

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
So Pierre and Sirius, are you both staff?

Sirius 28-09-2015 21:19

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800666)
So Pierre and Sirius, are you both staff?

I am and my lips are sealed until the public release tomorrow. :)

vm_tech 28-09-2015 21:20

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
You don't need to tell me I already know! Just wondering what dept you're in?

General Maximus 28-09-2015 21:27

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
so let me take a guess and say the new tiers are 100, 150 and 200. I thought 300 was a bit optimistic without dishing out 16 channel modems first.

Tbh though, I am less interested about the finer details of the speeds and more interesting about when we are going to get them (realisitically)

MagicUK 28-09-2015 21:27

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
80mbs 160mbs 240mbs?

Sirius 28-09-2015 21:32

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800669)
You don't need to tell me I already know! Just wondering what dept you're in?

Access planning

General Maximus 28-09-2015 21:34

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by MagicUK (Post 35800674)
80mbs 160mbs 240mbs?

I don't think so. What you have got to think about is that despite the speed doubling and other upgrades, the last increases for the top tier have been marginal at 100 - 120 - 150. Going from 150 to 300 would have been a massive leap and I think going to 200 is more inline with what we have seen in the past and definitely more realistic for an 8 channel modem. I expect VM have done it so they can pace themselves and leave a bit of wiggle room for next year. Upgrade to 200 now, 300 next year with shub3/16 channels and then move on to 500mbits with docsis3.1 in 2017.

Pierre 28-09-2015 21:46

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by General Maximus (Post 35800673)
so let me take a guess and say the new tiers are 100, 150 and 200. )

Very close

---------- Post added at 21:44 ---------- Previous post was at 21:43 ----------

Quote:

Originally Posted by MagicUK (Post 35800674)
80mbs 160mbs 240mbs?

No

---------- Post added at 21:45 ---------- Previous post was at 21:44 ----------

Quote:

Originally Posted by vm_tech (Post 35800666)
So Pierre, are you staff?

Yes

---------- Post added at 21:46 ---------- Previous post was at 21:45 ----------

Quote:

Originally Posted by vm_tech (Post 35800669)
You don't need to tell me I already know! Just wondering what dept you're in?

I like to keep my anonimity, but it's network related.

jb66 28-09-2015 21:57

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
I didn't realise it was a secret

---------- Post added at 21:57 ---------- Previous post was at 21:49 ----------

Lets hope this is the death of the SuperHub1. Its not fit for purpose now when the speeds go up its will be more useless

thenry 28-09-2015 22:02

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
:rolleyes: are there any standalone modems still on the network? :sleep:

General Maximus 28-09-2015 22:05

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Amen to that. There is no way shub1 can handle the wireless throughput and VM are jyst digging themselves a hole. Everyone will be ringing up asking why they cant get their new speed.

vm_tech 28-09-2015 22:08

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Pierre (Post 35800680)

I like to keep my anonimity, but it's network related.

Nice. I prefer to remain anon, well location wise anyway. I'm a Network engineer. My username was set up in my Service Tech days.

Sirius 28-09-2015 22:16

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by vm_tech (Post 35800697)
Nice. I prefer to remain anon, well location wise anyway. I'm a Network engineer. My username was set up in my Service Tech days.

There is a lot of us as well ;)

Ignitionnet 28-09-2015 22:18

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Sirius (Post 35800650)
:LOL: is all i am going to say.:wavey:

Oh this is going to be good. :devsmoke:

RainmakerRaw 29-09-2015 00:28

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800699)
Oh this is going to be good. :devsmoke:

Sounds more like it's going to be a let down judging by the nudge nudge wink wink posts... We'll see I suppose. :p:

johnholmes 29-09-2015 00:34

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
http://www.pocket-lint.com/news/1354...s-from-october

Quote:

Virgin Media Vivid 200Mbps broadband will be available to customers from October

Virgin Media is to up the speed of its top level broadband to 200Mbps and offer customers the opportunity to upgrade starting on 1 October.
The company has also branded its ultrafast broadband services Vivid. All broadband from 100Mbps and up will be termed Vivid. For example, Vivid 150Mbps and Vivid 200Mbps.
Customers on existing packages will be given the chance to upgrade their speeds through an opt-in program. Those on 50Mbps, 100Mbps or 152Mbps can upgrade to speeds of up to 70Mbps, 150Mbps and 200Mbps respectively.
All speed upgrades will be free to existing customers.
The upgrades will be available to 90 per cent of Virgin Media customers by the end of 2015, the rest by June 2016. The company is also investing £3 billion in connecting four million more homes and businesses around the country to ultrafast broadband speeds.
"Our message is simple: if you want to be certain that you are signing up to true ultrafast broadband speeds of 100Mbps and above, Vivid from Virgin Media is the new standard," said Gregor McNeil, the firm's managing director of consumer.
"The speed of a customer’s broadband connection matters; when you have more you can do more."
The news comes as it was announced that rumoured Vodafone interest in acquiring Virgin Media from parent company Liberty Global has died down.


---------- Post added at 00:34 ---------- Previous post was at 00:32 ----------

New speeds confirmed as 70, 150 and 200.

Also the top tiers are being branded 'Vivid'

http://www.pocket-lint.com/news/1354...s-from-october

SnoopZ 29-09-2015 00:42

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
All I can say is........ Bollocks! Now confused as to where 100,200,300 came from!

RainmakerRaw 29-09-2015 00:48

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Meh. A modest 'free' bump accompanied by a price rise. All the more of an anti-climax after the widely rumoured 100/200/300. If that's accurate it's a pretty flaccid balloon, especially after the public wifi hotspot vapourware.

Paul 29-09-2015 01:04

re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Vivid ? wtf is that about ?

What will the new upload speeds be ?

SnoopZ 29-09-2015 01:14

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Paul M (Post 35800731)
Vivid ? wtf is that about ?

What will the new upload speeds be ?

Titles still wrong, 150 not 100.

ileikcaek 29-09-2015 04:43

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
What a let down and joke this all is, massive fanfare around 100/200/300 (though I know it was never really officially confirmed) and then it doesn't happen and they announce a stupid name and speed packages that are barely an upgrade imo, so much so the speed upgrade branding appears to have been removed from their website and the video they had has been made unlisted on youtube, though I know they could be in the process of updating it to reflect the new speeds.

It just feels wrong to me to build so much hype and then announce something that isn't that exciting.

Sirius 29-09-2015 06:19

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by ileikcaek (Post 35800736)

It just feels wrong to me to build so much hype and then announce something that isn't that exciting.

who built the hype ?

To be honest it looks like it was user's of forums like this one that decided what the speeds were going to be. A case of one person says he heard this and the rest believe him religiously.

mike86 29-09-2015 07:21

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Seems odd that there's an 80Mb jump (more than doubling) from the low tier to mid tier, but then only a 50Mb jump to the top tier.

vm_tech 29-09-2015 07:45

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by ileikcaek (Post 35800736)
What a let down and joke this all is

I'm sure the majority of people will agree it's better to take incremental steps rather than jumping in at the deep end. There is also no way BT could give a 50mb upgrade more or less instantly. This upgrade is with existing CPE, so seeing as the new CPE is only just reaching trial stage, I imagine there will be plans for much bigger gains in future

RainmakerRaw 29-09-2015 07:49

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Sirius (Post 35800739)
who built the hype ?

To be honest it looks like it was user's of forums like this one that decided what the speeds were going to be. A case of one person says he heard this and the rest believe him religiously.

Well ThinkBroadband News for one.

General Maximus 29-09-2015 07:56

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800729)
Meh. A modest 'free' bump accompanied by a price rise. All the more of an anti-climax after the widely rumoured 100/200/300. If that's accurate it's a pretty flaccid balloon, especially after the public wifi hotspot vapourware.

exactly, but it also explains why they are able to pretty much upgrade everyone is one go and not spend the next year and a half doing it. I just hope they increase the upstream as well to 200/16 and don't leave it at 12.

MagicUK 29-09-2015 07:59

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Not fussed about down speeds, 200mbd is more than fast enough, the only thing I want is better upload and STM reduction.

Sirius 29-09-2015 07:59

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800745)
Well ThinkBroadband News for one.

Indeed that again was assumptions by them. VM never said what the speeds would be. VM tested different speeds and people just assumed that those were the speeds VM would go to. It is one of the problems many companies face when people make assumptions on forums and they turn out to be incorrect assumptions. Then people start calling retentions and demanding stuff based on what they have read on a ruddy forum posted by people who don’t have a clue what is really happening because they don’t actually work for that company !!!!.

I have beeen reading the on-going rumours on here for the last 2 months about the upgrade. It had me smiling to see posts by people who claim to be in the know but don’t work for VM. They were making statements that were just not true. People who work for VM would not make statements on here about what will happen until they are allowed to as we all have to abide by the rules the company makes on public and company information release.

MagicUK 29-09-2015 07:59

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Saying that anyone have any info on new upload tiers? 6 12 20?

Hans Gruber 29-09-2015 08:11

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
http://www.ispreview.co.uk/index.php...o-200mbps.html

ISP Review are reporting that upload speeds are not improving.

General Maximus 29-09-2015 08:19

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
what a joke. After all the hype and making themselves look like they are doing something for the customer, it turns out it is just a little something to try and keep everyone happy to mitigate the price increase and they are clearly doing the bare minimum.

Martin_D 29-09-2015 08:37

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
This is just like all the other speed increases 50 - 100 - 120 -152 and now to 200 so am happy

Kushan 29-09-2015 08:45

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I'm just going to put this out there. If 300Mbit was ever a thing, it was going to need new hardware.

There's new hardware being trailed soon. Could be a coincidence, could be a precursor to another speed increase.

Martin_D 29-09-2015 08:46

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
https://www.cableforum.co.uk/images/local/2015/09/3.jpg


Virgin Media launches Vivid, a new standard of ultrafast broadband and new 200Mbps speed

Virgin Media customers can choose to upgrade to speeds of 70Mb, Vivid 150Mb & Vivid 200Mbps

We're delighted to announce today a new standard in ultrafast connectivity with the launch of Vivid 200Mbps broadband speed. Vivid will be used to brand all ultrafast broadband speeds and services of 100Mbps and above from Virgin Media.

This week, we will start contacting our broadband customers to explain how you can opt-in to an upgrade from 1st October 2015. You don't need to take any further action right now.

This is the third time we've boosted broadband speeds in five years, quadrupling the fastest speeds available from 50Mbps in 2010 to Vivid 200Mbps in 2015.


With Vivid 200Mbps you can download an entire two hour HD movie in three minutes two seconds - and a music album in just three seconds.

Upgrading the nation to next generation of connectivity

We're rewarding our existing broadband customers by offering you the chance to upgrade from existing speeds of (up to) 50Mbps, 100Mbps and 152Mbps to more powerful speeds of 70Mbps, Vivid 150Mbps and Vivid 200Mbps.

By choosing to upgrade, even on our the lowest available package you'll will receive broadband speeds at the top end of the range available from providers operating on the BT network.

Thanks to our DOCSIS 3 technology, we will make available and deploy the superior speeds in record time, with 90% of customers being able to upgrade by the end of 2015.


We're investing heavily in our ultrafast network to meet consumer demand.

We have also embarked on a programme to connect four million more homes and businesses to ultrafast broadband speeds

More information - and how to upgrade will be available at http://store.virginmedia.com/special...e.html?ref=sml from October 1st.

Press release http://community.virginmedia.com/t5/...p/2921502#M293

cookster 29-09-2015 08:46

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
152 > 200 will be barely noticeable for most. The upload situation is a joke.
The sooner some real competition comes along the better.

I wonder if a new contract will be needed for the "free" upgrade.

Daveoc64 29-09-2015 08:49

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I think that the real disappointment is in the upload speed. *Anything* would have been an improvement!

johnholmes 29-09-2015 09:41

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Increasingly internet users want to be able to upload (e.g. social media, cloud storage, work, file sharing). Virgin Media broadband is really destroyed by the slow upload (that also has traffic management and throttling on it). This is also often combined in a package bunde with the Tivo, which is by far the slowest TV box currently on sale.

Virgin Media really need to get their act together. Their products look behind the opposition, despite Virgin's premium pricing.

---------- Post added at 09:41 ---------- Previous post was at 09:38 ----------

What is the maximum download speed supported by the Superhub 1?
Will customers boosting to 150, need a later Superhub (2 or 2ac)?
Many thanks.

jb66 29-09-2015 09:48

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by johnholmes (Post 35800767)
Increasingly internet users want to be able to upload (e.g. social media, cloud storage, work, file sharing). Virgin Media broadband is really destroyed by the slow upload (that also has traffic management and throttling on it). This is also often combined in a package bunde with the Tivo, which is by far the slowest TV box currently on sale.

Virgin Media really need to get their act together. Their products look behind the opposition, despite Virgin's premium pricing.

---------- Post added at 09:41 ---------- Previous post was at 09:38 ----------

What is the maximum download speed supported by the Superhub 1?
Will customers boosting to 150, need a later Superhub (2 or 2ac)?
Many thanks.

Wired it can handle the same as the sh2,

Chrysalis 29-09-2015 09:52

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
so why did they reduce from 300 to 200? perhaps the stress on local backhaul was more than some on here said it would be?

Martin_D 29-09-2015 09:57

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
They did not back away from 300 thay were just testing it in the field

jb66 29-09-2015 10:04

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Chrysalis (Post 35800773)
so why did they reduce from 300 to 200? perhaps the stress on local backhaul was more than some on here said it would be?

Because it probably requires more downstream channels to be rolled out widespread

SnoopZ 29-09-2015 10:16

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Can we have the title to the topic corrected please?

Well i was going to downgrade to 50mbit thinking i would be upgraded to 100mbit for free... lol

Chrysalis 29-09-2015 12:55

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Martin Dee 11 (Post 35800774)
They did not back away from 300 thay were just testing it in the field

if they were testing it then it means they were considering it :)

Cableminow 29-09-2015 13:17

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Hang about.. it seems there is an upload boost after all? Virgin's pr doing a top job *ehum*

http://www.ispreview.co.uk/index.php...o-200mbps.html

SnoopZ 29-09-2015 13:22

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Is this official? No boost for the top tier if it is.

jcm193 29-09-2015 13:30

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Its a shame they have not increased the upload on the 152 service especially as they have on the other two tiers

Kushan 29-09-2015 13:49

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by SnoopZ (Post 35800811)
Is this official? No boost for the top tier if it is.

They say it came from Virgin PR, so it must be. Bit disappointing that it'll be 200/12.

thenry 29-09-2015 13:54

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
VM confirmed download speeds

50 > 70 = +20
100 > 150 = +50
152 > 200 = +48

its the lowest tier which sees the lowest increase. i wouldnt believe anything upload related until VM confirm

JPAC 29-09-2015 14:08

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Why are VM getting users to 'sign up' for the new speeds?

BenMcr 29-09-2015 14:14

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by JPAC (Post 35800828)
Why are VM getting users to 'sign up' for the new speeds?

Because as with the previous two changes, it's up to you whether you upgrade or not - this is due in part to the fact that some customers need kit swaps.

Ignitionnet 29-09-2015 14:19

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Chrysalis (Post 35800773)
so why did they reduce from 300 to 200? perhaps the stress on local backhaul was more than some on here said it would be?

They didn't. Keep 'em peeled.

jcm193 29-09-2015 14:23

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by BenMcr (Post 35800832)
Because as with the previous two changes, it's up to you whether you upgrade or not - this is due in part to the fact that some customers need kit swaps.

Is the system not intelligent enough to know if a customers has compatible equipment and push the speed increase out automatically

BenMcr 29-09-2015 14:32

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by jcm193 (Post 35800835)
Is the system not intelligent enough to know if a customers has compatible equipment and push the speed increase out automatically

Yes, it could be possible and it use to be what was done for the upgrades several years ago.

But by making it opt-in, Virgin Media also ensure that people know exactly what has changed and when. It reduces the number of calls that they would get otherwise asking if the upgrade had happened yet, or when it would happen and what are they going to get.

For the previous two changes Virgin Media did sent out quite a lot of information about it, including emails to advise each customer their upgrade was ready, so it's not like they are hiding this activity.

Broken Hope 29-09-2015 14:34

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800834)
They didn't. Keep 'em peeled.

Let me guess, 300 will be a new product with a premium price increase?

RainmakerRaw 29-09-2015 14:37

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800834)
They didn't. Keep 'em peeled.

Igni: You, sir, are a professional ****tease. You're always at it. :D

http://www.anony.ws/i/2015/09/29/Rid...Forever.md.jpg

JPAC 29-09-2015 14:38

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Does this 'opt-in' force users into a new contract?

RainmakerRaw 29-09-2015 14:41

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by JPAC (Post 35800843)
Does this 'opt-in' force users into a new contract?

Not according to VM's PR team quoted in the link posted earlier.

Quote:

Existing customers will be given the OPTION to upgrade from their current package for “free” (we’re told that users won’t need to re-contract for this). Just remember that Virgin Media’s prices, much like those of other ISPs, have recently been rising and we expect more of the same going forwards (this helps to pay for such improvements).

jcm193 29-09-2015 14:58

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I still dont think this or any other speed upgrade should be opt-in unless it changes your contract or you have to pay more to get it i think if your set up can handle it you should get it automatically, on the matter of making it opt-in to limit the amount of calls to virgin media i dont think it will make any difference.

JPAC 29-09-2015 15:13

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Do you have to wait until you get a VM email to 'opt-in'?

thenry 29-09-2015 15:15

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
More information - and how to upgrade will be available here from October 1st.

http://community.virginmedia.com/t5/...p/2921502#M293

BenMcr 29-09-2015 15:15

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
If it's the same as previous years, you'll be able to see when your area is ready via the Speed Upgrade site and My Virgin Media before you get an email to confirm it's ready.

Jayster 29-09-2015 15:37

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Lack of a upload bump on the top tier again... disapointing.

Think it might be best to downgrade to the 150/10 service when it becomes available, already have no use for 152 as is not to mention my area is still congested at peak times after it was "fixed" so I never see the full speed at peak anyway.

linwelin 29-09-2015 15:51

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Will have to down grade then myself. Only reason i am on the top tier is for the upload speed. 150 down is more than i need, heck even 100 down is more than enough for me.

mike86 29-09-2015 16:52

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by thenry (Post 35800820)
VM confirmed download speeds

50 > 70 = +20
100 > 150 = +50
152 > 200 = +48

its the lowest tier which sees the lowest increase. i wouldnt believe anything upload related until VM confirm

Another way to look at it:

50Mb to 70Mb = +40%
100Mb to 150Mb = +50%
152Mb to 200Mb = +~32%

Highest paying customers see the smallest relative increase, and get no upload increase.

thenry 29-09-2015 17:16

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
void due to inconveniences but to play fair do half doubles across the board 75 [+75] 150 [+78] 228 which would be +25 [+25] +50 [+26] +76

Ignitionnet 29-09-2015 17:20

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by thenry (Post 35800873)
void due to inconveniences but to play fair do doubles across the board 75, 150, 304

Pretty sure doubling 50 and 100 wouldn't have ended up with tiers of 75 and 150, and if you meant the other way tiers haven't been doubles of each other at any point I can remember.

VM customers are the only ones who get free speed upgrades in the UK and yet complain if other tiers are increased by more proportionately than theirs. For those of us on the same speeds for the foreseeable off-net it's kinda funny to watch :angel:

Broken Hope 29-09-2015 17:24

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I'm more than happy with the bump to 150, though surprised they didn't do 100, 150 and 200 and then advertise the fact their lowest package is a lot faster than Infinity.

thenry 29-09-2015 17:24

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800874)
Pretty sure doubling 50 and 100 wouldn't have ended up with tiers of 75 and 150, and if you meant the other way tiers haven't been doubles of each other at any point I can remember.

VM customers are the only ones who get free speed upgrades in the UK and yet complain if other tiers are increased by more proportionately than theirs. For those of us on the same speeds for the foreseeable off-net it's kinda funny to watch :angel:

sorry edited post. i was doing doubles and half doubles at once :o:

Ignitionnet 29-09-2015 17:26

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by thenry (Post 35800873)
void due to inconveniences but to play fair do half doubles across the board 75, 150, 228 which would be +25, +50, +76

Ah, right.

That makes more sense, though I'm not aware this happened with any previous upgrades. The top tier has increased more slowly than the others for the past couple of upgrades.

---------- Post added at 17:25 ---------- Previous post was at 17:24 ----------

Quote:

Originally Posted by Broken Hope (Post 35800875)
I'm more than happy with the bump to 150, though surprised they didn't do 100, 150 and 200 and then advertise the fact their lowest package is a lot faster than Infinity.

They probably still can due to FTTC peaking at 76 and averaging considerably less due to distance.

---------- Post added at 17:26 ---------- Previous post was at 17:25 ----------

Quote:

Originally Posted by Broken Hope (Post 35800840)
Let me guess, 300 will be a new product with a premium price increase?

What an excellent idea. Never happen though. Half this forum, MoneySavingExpert, the official forum, etc, would be immediately on the phone to retentions who, if they weren't given codes to discount such a tier, would likely find some other way to apply discounts to the customer's account.

RainmakerRaw 29-09-2015 17:31

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800874)
Pretty sure doubling 50 and 100 wouldn't have ended up with tiers of 75 and 150, and if you meant the other way tiers haven't been doubles of each other at any point I can remember.

VM customers are the only ones who get free speed upgrades in the UK and yet complain if other tiers are increased by more proportionately than theirs. For those of us on the same speeds for the foreseeable off-net it's kinda funny to watch :angel:

Yeah but as per it's a "free" upgrade brought out at the same time as above inflation price rises... again. We're paying £89pm atm for the 'premier' package (152Mbps net, XL TV, M phone). It's exactly the same as the now-named Big Kahuna, which is £17pm cheaper than we're paying on their site atm.

Confusingly, the My Virgin Media portal offers us the Big Kahuna as an "upgrade" for £93pm (i.e. £4 more than we're paying atm, and £21 more expensive than the front page price).

Time to call retentions I think, as we're well out of contract!

BenMcr 29-09-2015 18:00

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800881)
Yeah but as per it's a "free" upgrade brought out at the same time as above inflation price rises... again.

Unless someone proves me wrong, Virgin Media haven't claimed anywhere that the upgrades announced today are 'free'.

mike86 29-09-2015 18:00

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800874)
VM customers are the only ones who get free speed upgrades in the UK and yet complain if other tiers are increased by more proportionately than theirs.

I'm mainly bitter about the lack of upload increase on the top tier. 12Mb isn't enough, especially if you actually use it and STM cripples it. Although I'd honestly be happy if I could get more than 10-12Mb from my 152Mb connection at peak times. These upgrades will just make everything worse.

Quote:

Originally Posted by RainmakerRaw (Post 35800881)
Yeah but as per it's a "free" upgrade brought out at the same time as above inflation price rises... again. We're paying £89pm atm for the 'premier' package (152Mbps net, XL TV, M phone).

You definitely need to give them a call. I have Big Kahuna (152Mb, TiVo, XL TV, M phone) for £55.99 for 6 months, then £60.99 regular price (12 month contract).

General Maximus 29-09-2015 18:01

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Ignitionnet (Post 35800877)
The top tier has increased more slowly than the others for the past couple of upgrades

The top tier gets screwed every time. The last 2 times it has been in regard to the % increase on the downstream compared to the lower tiers and this time it is now increase in upstream. It baffles me how somebody can sit there and justify this kind of behaviour/logic. I understand that if they double the speeds (as in the past) or further increase the upstream then that means X amount of extra bandwidth would be needed but if they aren't prepared to do the work for it then they shouldn't do it all, I hate half a job. And thinking about it, wtf was all this 3 upstreams and qam64 about we aren't getting an increase?

RainmakerRaw 29-09-2015 18:04

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by BenMcr (Post 35800885)
Unless someone proves me wrong, Virgin Media haven't claimed anywhere that the upgrades announced today are 'free'.

Well according to the press release and all the articles quoting VM's PR team, the speed upgrades are 'free' but will be followed by a price rise next month. After all you can opt in to the 'free' upgrade or not, but the price is still rising either way! Ergo, the speed upgrade is being billed as 'free'.

BenMcr 29-09-2015 18:06

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800890)
Well according to the press release

Where in this press release is the word 'free'?

http://about.virginmedia.com/press-r...r-uk-broadband

Where is it on this page?

http://store.virginmedia.com/special...d-upgrade.html

RainmakerRaw 29-09-2015 18:16

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by BenMcr (Post 35800891)
Where in this press release is the word 'free'?

http://about.virginmedia.com/press-r...r-uk-broadband

Where is it on this page?

http://store.virginmedia.com/special...d-upgrade.html

You're being unnecessarily obtuse, as every single news outlet I've seen is reporting this as a free upgrade and VM have happily let it stay that way. The 'PR Team' is quoted in various outlets directly as saying there is no charge for the upgrades. Ars goes as far as to add:

Quote:

Updated: It seems broadband-only prices will increase, but from November 1, a month after the "free" speed bump. Virgin says this is just a normal, annual price hike. One commenter says the price is increasing by £1.75 per month—which, to my eyes, seems to be a fair bit more than inflation...
Let's put it another way. Customer A decides to opt out of the upgrade. His bill will stay the same until the price rise on November 1st. Customer B takes the upgrade, and his bill will stay the same until the same price rise on 1st November. How much extra did Customer B pay for the speed upgrade over Customer A? Nothing. So how is it not a 'free' upgrade?

kalleh 29-09-2015 19:00

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
So quick to defend VM whats new with staff. :)

TAZMANUK 29-09-2015 19:10

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
I thought speeds was these

http://www.ispreview.co.uk/index.php...eed-boost.html

RainmakerRaw 29-09-2015 19:26

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by TAZMANUK (Post 35800901)

Yeah that was early speculation. Again though, straight from VM's mouth for BenMcr:

Quote:

Speed Upgrade (T&C’s)

We will start the upgrade programme on 1 October which will offer a free upgrade to our base. ...

Sirius 29-09-2015 19:28

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800895)
You're being unnecessarily obtuse, as every single news outlet I've seen is reporting this as a free upgrade and VM have happily let it stay that way. The 'PR Team' is quoted in various outlets directly as saying there is no charge for the upgrades. Ars goes as far as to add:



Let's put it another way. Customer A decides to opt out of the upgrade. His bill will stay the same until the price rise on November 1st. Customer B takes the upgrade, and his bill will stay the same until the same price rise on 1st November. How much extra did Customer B pay for the speed upgrade over Customer A? Nothing. So how is it not a 'free' upgrade?

So just like the assumption of a 100, 200, 300 posted by other people on this forum who do not work for VM but was NOT said by VM, we now have OTHER news outlets reporting which now means that then means VM said it. :rolleyes::rolleyes:

RainmakerRaw 29-09-2015 19:31

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Sirius (Post 35800904)
So just like the assumption of a 100, 200, 300 posted by other people on this forum who do not work for VM but was NOT said by VM, we now have OTHER news outlets reporting which now means that then means VM said it. :rolleyes::rolleyes:

So defensive. The post above yours directly quotes VM T&Cs saying it's a free upgrade. Instead of double rolleyes can you both put us out of our misery and let us know how much it'll cost to accept the upgrade if it isn't free?

Foo Fighter 29-09-2015 19:31

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Well this sucks, 100mb short.

If I downgrade from 152 to 100 will I loose my loyalty discount?

Sirius 29-09-2015 19:33

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by kalleh (Post 35800899)
So quick to defend VM whats new with staff. :)

Just like some are to easy to post bull excreta claiming that there was going to be a 100,200,300 upgrade. Boy did i gave a good old titter when i saw the winging this morning :D

---------- Post added at 19:33 ---------- Previous post was at 19:32 ----------

Quote:

Originally Posted by RainmakerRaw (Post 35800905)
So defensive. The post above yours directly quotes VM T&Cs saying it's a free upgrade. Instead of double rolleyes can you both put us out of our misery and let us know how much it'll cost to accept the upgrade if it isn't free?

There goes another assumption that i would even know how much, some of us do not work in customer facing or sales jobs ;)

thenry 29-09-2015 19:35

re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Foo Fighter (Post 35800906)
Well this sucks, 100mb short.

If I downgrade from 152 to 100 will I loose my loyalty discount?

Renegotiating a new deal will mean new terms. Whether discounts are transferred over is unknown until you speak to VM.

RainmakerRaw 29-09-2015 19:38

Re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by Sirius (Post 35800907)
Just like some are to easy to post bull excreta claiming that there was going to be a 100,200,300 upgrade. Boy did i gave a good old titter when i saw the winging this morning :D

---------- Post added at 19:33 ---------- Previous post was at 19:32 ----------

There goes another assumption that i would even know how much, some of us do not work in customer facing or sales jobs ;)

No, you're building strawmen now. You and BenMcr both jumped on me for pointing out it's a free upgrade. VM's PR team directly told Ars it's a free upgrade, and the upgrade T&Cs state it's a free upgrade. That is (1) direct from VM and (2) chatter about other people's incorrect speculation about the potential upgrade speeds is not related at all to my assertion, nor does it support your or Ben's argument against me in refuting my saying it was a "free" upgrade with a price raise tacked on the end. VM have confirmed both directly, so why the hackles?

Yes, VM disappointing its customers (who pay up to £100 a month each) is hysterical. Highly amusing. I don't get the attitude, but it's pervasive throughout VM by the looks of it. Shame really.

thenry 29-09-2015 19:40

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by Sirius (Post 35800907)
Just like some are to easy to post bull excreta claiming that there was going to be a 100,200,300 upgrade. Boy did i gave a good old titter when i saw the winging this morning :D

whats up with the tiers? 70 as a low end Openreach killer. 150 and 200 too closely set as superfast speeds.

Sirius 29-09-2015 19:46

Re: Virgin Media 70, 100 & 200 Mb Upgrades
 
Quote:

Originally Posted by RainmakerRaw (Post 35800910)
No, you're building strawmen now. You and BenMcr both jumped on me for pointing out it's a free upgrade. VM's PR team directly told Ars it's a free upgrade, and the upgrade T&Cs state it's a free upgrade. That is (1) direct from VM and (2) chatter about other people's incorrect speculation about the potential upgrade speeds is not related at all to my assertion, nor does it support your or Ben's argument against me in refuting my saying it was a "free" upgrade with a price raise tacked on the end. VM have confirmed both directly, so why the hackles?

My apologies, but it just ****es me off that one person can come on this forum, post some bull that A or B is going to happen then everyone takes it as gospel. when it does not happen all we see if complaining as to why VM never did something that everyone now takes as gospel even when they never even said they would. There are and this is not aimed at you who think they know every thing that goes on at VM and yet never have or will work there.

Foo Fighter 29-09-2015 19:46

Re: Virgin Media 70, 150 & 200 Mb Upgrades
 
Quote:

Originally Posted by thenry (Post 35800909)
Renegotiating a new deal will mean new terms. Whether discounts are transferred over is unknown until you speak to VM.

Well I've got some power hopefully to get a decent deal, I currently have £7 loyalty discount (used to be £9) on 152mb BB only when I renewed around a month ago but just had an email with a price increase and this

Quote:

We hope you'll want to carry on enjoying your broadband, but if you wish to, you can cancel your package at any time before 31 October 2015 without paying any cancellation fees.
Will see what they say tomorrow.


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