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-   -   120M : Uddingston ML5 2 Upstream Channels (https://www.cableforum.uk/board/showthread.php?t=33694172)

Ignitionnet 19-11-2014 19:57

Re: Uddingston ML5 2 Upstream Channels
 
The upstream was already wibbly.

So long as it's not affecting performance it's all good, the ASM is doing its job.

heero_yuy 19-11-2014 20:03

Re: Uddingston ML5 2 Upstream Channels
 
You're not getting any timeouts. I wouldn't loose any sleep over it. OK it's not ideal but if the connection's stable what the hell?

Martin_D 19-11-2014 20:06

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by heero_yuy (Post 35742017)
You're not getting any timeouts. I wouldn't loose any sleep over it. OK it's not ideal but if the connection's stable what the hell?

True lets hope it stays stable.

Blairhoyle 23-11-2014 18:18

Re: Uddingston ML5 2 Upstream Channels
 
Stage Status
Downstream Acquisition Locked
Primary Frequency 299000000 Hz
DHCP Complete
TFTP Complete
Time Of Day 18:14:42
Security Enabled
Counters T1,T2,T3,T4,Sync,Resets 0, 0, 0, 1, 0, 0
Internet Connection IP Address Status
Lease Time Remaining 6 days 20:43:47
Expiry Sun 30 Nov 14:58
Current Network Time Sun 23 Nov 18:14
Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 53 299000000 Hz QAM256 4.4 dBmV 39.9 dB 1455 74
Locked 49 267000000 Hz QAM256 3.7 dBmV 39.9 dB 1833 281
Locked 50 275000000 Hz QAM256 3.8 dBmV 39.9 dB 1809 197
Locked 51 283000000 Hz QAM256 3.2 dBmV 39.9 dB 1370 12
Locked 52 291000000 Hz QAM256 3.6 dBmV 39.8 dB 1093 1
Locked 54 307000000 Hz QAM256 4.8 dBmV 39.9 dB 1323 5
Locked 55 315000000 Hz QAM256 4.2 dBmV 39.9 dB 968 2
Locked 56 323000000 Hz QAM256 3.7 dBmV 39.9 dB 887 0
Upstream Channels Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 4 37600000 Hz ATDMA 53.3 dBmV 16QAM 6400000 20480 Kbits/sec
Locked 5 31000000 Hz ATDMA 54.3 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec

---------- Post added at 18:18 ---------- Previous post was at 18:15 ----------

-------------------------------------------------



what should the wireless mode be set at?

Martin_D 03-12-2014 00:00

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
Still not getting 152 at night

Attachment 25858

Martin_D 08-12-2014 11:15

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
Virgin media doing work on our Upstreams today

Before

http://www.cableforum.co.uk/board/at...6407869-up.png

After

http://www.cableforum.co.uk/board/at...07-capture.png

Attachment 25867

Ignitionnet 08-12-2014 11:48

Re: Uddingston ML5 2 Upstream Channels
 
Thanks for keeping us up to date on your node.

Martin_D 08-12-2014 18:30

Re: Uddingston ML5 2 Upstream Channels
 
Just wondering why is the upstream locking down on to US3 US4 and not US1 and US4

Jumping 08-12-2014 19:48

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Martin Dee 11 (Post 35745707)
Just wondering why is the upstream locking down on to US3 US4 and not US1 and US4

Afaik it load balance between the 4 channels, im sure someone that knows the Virgin setup can elaborate further.

Might add I haven't had anything happening on my side of the Uddingston UBR thinkbroaband graph been stable and this is my US info

Code:

Upstream          US-1        US-2        US-3        US-4
Channel Type        2.0        2.0        N/A        N/A
Channel ID        4        5        N/A        N/A
Frequency (Hz)        37600000 Hz        31000000 Hz        N/A        N/A
Ranging Status        Success        Success        N/A        N/A
Modulation        QAM16        QAM16        N/A        N/A
Symbol Rate (Sym/sec)        5120000        5120000        N/A        N/A
Mini-Slot Size        128        128        N/A        N/A
Power Level (dBmV)        46.0 dBmV        45.8 dBmV        N/A        N/A
T1 Timeouts        0        0        N/A        N/A
T2 Timeouts        0        0        N/A        N/A
T3 Timeouts        1        1        N/A        N/A
T4 Timeouts        0        0        N/A        N/A


Martin_D 09-12-2014 07:21

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
So last night I phone virgin media as am sick of all the problems my broadband is having in the last 4 weeks and got a very nice lady who gave me a refund on the broadband for this month. But still getting slow speeds :(

Attachment 25871

Ignitionnet 09-12-2014 10:47

Re: Uddingston ML5 2 Upstream Channels
 
You've had a few disconnections for sure!

Martin_D 16-12-2014 13:43

Re: Uddingston ML5 2 Upstream Channels
 
Back to

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 1 N/A N/A 2
Frequency (Hz) 37600000 N/A N/A 31000000
Ranging Status Success Other Other Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 50.00 N/A N/A 50.00
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Martin_D 24-12-2014 17:16

Re: Uddingston ML5 2 Upstream Channels
 
uddi22 Performance for 2014

Attachment 25883


Attachment 25882

Jumping 24-12-2014 18:57

Re: Uddingston ML5 2 Upstream Channels
 
Linky's are not working.

Martin_D 24-12-2014 19:43

Re: Uddingston ML5 2 Upstream Channels
 
2 Attachment(s)
My line Performance for 2014

Attachment 25884

Attachment 25885

Sorry about the broken links

Martin_D 04-02-2015 20:41

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
Virgin Media have started sending out email for people in Uddingston to upgrad

And look from 31th of january my speed is getting slower

Attachment 25944

DABhand 05-02-2015 08:34

Re: Uddingston ML5 2 Upstream Channels
 
Uddingston is run by the PG Tips Monkeys.... You have no idea the problems I have faced over the last 6 years, it is almost laughable.

But I am on a good deal for my package, very good deal. So can't grumble too much.

But keep getting t3s now and again, which is a bit annoying, and some RS errors on 2 channels more than the rest which may very well be the result of the t3s. Not in the millions like years ago... damn that was a bad bad time.

But the best ever CSR was this lady 2 years ago... who told me my 250GB download for the month was excessive... I almost fell of my seat. You would think they would be trained to know excessive limits.

Ignitionnet 05-02-2015 09:36

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35757360)
But the best ever CSR was this lady 2 years ago... who told me my 250GB download for the month was excessive... I almost fell of my seat. You would think they would be trained to know excessive limits.

It would've been well over 5 times the average usage so a fair chunk of bandwidth.

---------- Post added at 09:36 ---------- Previous post was at 09:35 ----------

Quote:

Originally Posted by DABhand (Post 35757360)
Uddingston is run by the PG Tips Monkeys.... You have no idea the problems I have faced over the last 6 years, it is almost laughable.

But I am on a good deal for my package, very good deal. So can't grumble too much.

Pay peanuts...

DABhand 05-02-2015 18:48

Re: Uddingston ML5 2 Upstream Channels
 
250GB the last 4 years is nothing, considering the avg game size (AAA) was around 9GB anyway, and then you have Netflix etc for streaming stuff.

So yeah 250GB is easily done.

Ignitionnet 05-02-2015 19:30

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35757465)
250GB the last 4 years is nothing, considering the avg game size (AAA) was around 9GB anyway, and then you have Netflix etc for streaming stuff.

So yeah 250GB is easily done.

It's still 2.5 times the average usage and back then as I mentioned was upwards of 5 times the average, easily done or not.

Put it into the context of Joe Average user rather than Geek user and you can see why she made the comment she did.

qasdfdsaq 05-02-2015 20:57

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35757465)
250GB the last 4 years is nothing, considering the avg game size (AAA) was around 9GB anyway, and then you have Netflix etc for streaming stuff.

I'm not sure I know anybody who'd buy 20 new AAA games a month, every month.

DABhand 10-02-2015 16:07

Re: Uddingston ML5 2 Upstream Channels
 
Or buy games and replay them from Steam?

So you are only allowed to play your games once?

Kushan 11-02-2015 11:31

Re: Uddingston ML5 2 Upstream Channels
 
I think qas's point is that 20x games downloads per month seems unlikely, regardless if they're new games or games you currently own.

However, I agree that 250Gb per month is hardly a huge amount these days.

qasdfdsaq 11-02-2015 17:11

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35758400)
Or buy games and replay them from Steam?

So you are only allowed to play your games once?

There is this thing called a 'hard drive' which means you don't download an entire game every time you run it.

---------- Post added at 17:11 ---------- Previous post was at 17:09 ----------

Quote:

Originally Posted by Kushan (Post 35758610)
However, I agree that 250Gb per month is hardly a huge amount these days.

It's really a very small range of media that uses the vast majority of bandwidth though. For pretty much all forms of internet use that do not involve moving images, even if you spend twelve hours a day online you could get by with less than 20GB a month.

Kushan 12-02-2015 08:47

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by qasdfdsaq (Post 35758683)
There is this thing called a 'hard drive' which means you don't download an entire game every time you run it.

---------- Post added at 17:11 ---------- Previous post was at 17:09 ----------


It's really a very small range of media that uses the vast majority of bandwidth though. For pretty much all forms of internet use that do not involve moving images, even if you spend twelve hours a day online you could get by with less than 20GB a month.

Probably. However, what I'm saying is that it wouldn't be unusual to see a user hit 250Gb quite legitimately (as in without any naughty P2P or whatever) over the course of a month. There's always going to be a gulf between light and heavy users, I'm just saying that someone hitting 250Gig isn't something ISP's these days should get concerned about.

qasdfdsaq 12-02-2015 12:47

Re: Uddingston ML5 2 Upstream Channels
 
That's true, I wasn't trying to imply high usage wasn't "legitimate". Simply pointing out that ten minutes of video can use up more bandwidth than twelve hours heavy use of web browsing, gaming, email, or even audio streaming.

Kushan 12-02-2015 13:53

Re: Uddingston ML5 2 Upstream Channels
 
Ohh well I've misunderstood a bit I think. But yes, Data usage will increase, shocking revelation for some ISP's, it seems.

DABhand 14-02-2015 00:30

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by qasdfdsaq (Post 35758683)
There is this thing called a 'hard drive' which means you don't download an entire game every time you run it.

So people have to buy an HDD (with an external caddy) when they buy games from Steam, and fill it up, and when it is full, buy another one and fill that up?

And when you force Steam to find the HDD to find the games installed, it will then update AAA titles no doubt, and whatever else it picked up off the HDD.

You know that scenario is silly.

What about people who buy Blu-ray quality movies from Playstation store etc and have download a massive 20GB+ per movie?

250GB is gone easily in less than a day, at speeds just now just over 1 minute = 1GB at top speeds from VM.

Would anybody be doing it all the time no.. of course not.. but the point is, I don't like the way advisers are instantly doing the you are a heavy user when you call to see what is up with the network, like it is your fault and you are bad.... they should focus on the multiple TB users who sit on torrents seeding and peering all day long.

qasdfdsaq 14-02-2015 00:41

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35759189)
So people have to buy an HDD (with an external caddy) when they buy games from Steam, and fill it up, and when it is full, buy another one and fill that up?

No, they have a drive in their computer already, otherwise it wouldn't be able to start up.

---------- Post added at 00:41 ---------- Previous post was at 00:40 ----------

Quote:

Originally Posted by DABhand (Post 35759189)
You know that scenario is silly.

No, what's silly is your suggestion people download a game, play it once, delete it, then download it again the next day.

General Maximus 14-02-2015 10:12

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35759189)
they should focus on the multiple TB users who sit on torrents seeding and peering all day long.

I torrent with the best of them and i dont come anyway near 200gb a day. If you think you are going to fill your hdd up, buy a bigger hdd or nas to store your movies on. I think you are being a bit OTT though. I have got friends who have got hundreds of games sitting on their hdd.

DABhand 14-02-2015 12:35

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by qasdfdsaq (Post 35759192)
No, they have a drive in their computer already, otherwise it wouldn't be able to start up.

Seriously thats being pedantic now, of course there will be a system drive, but for the sake of storing games on an HDD it, in the example you gave an external drive would be the best option.


Quote:

No, what's silly is your suggestion people download a game, play it once, delete it, then download it again the next day.
Again being pedantic, nobody gets a game plays it just for one day, deletes it and then downloads the next day.

People will download it play it if they really like it, after a few days they finished it, and then delete it, with the option in the future to download and play again.

Lets not talk about silly scenarios that wouldn't happen shall we Qas.

---------- Post added at 12:35 ---------- Previous post was at 12:31 ----------

Quote:

Originally Posted by General Maximus (Post 35759226)
I torrent with the best of them and i dont come anyway near 200gb a day. If you think you are going to fill your hdd up, buy a bigger hdd or nas to store your movies on. I think you are being a bit OTT though. I have got friends who have got hundreds of games sitting on their hdd.

I don't.

I was replying to Qas silly suggestion. Please do read the full conversation first :)

It is easy to download 200GB in 4-5 hrs with a good constant 17MB/s if you have the top speed on offer and you can get it.

Even at half the speed up to 10hrs.

There is plenty of people who act like a seedbox and download everything, because they sell the stuff to their mates etc, so all the movies, albums and games are constantly grabbed and seeded because most are on tough torrent sites where a good sharing ratio is needed to stay there.

Kushan 14-02-2015 13:02

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35759264)
It is easy to download 200GB in 4-5 hrs with a good constant 17MB/s if you have the top speed on offer and you can get it.

Even at half the speed up to 10hrs.

There is plenty of people who act like a seedbox and download everything, because they sell the stuff to their mates etc, so all the movies, albums and games are constantly grabbed and seeded because most are on tough torrent sites where a good sharing ratio is needed to stay there.

You're sort of contradicting yourself here. If someone is downloading at 17MB/s all day every day but is concerned with their share ratio, then they have a very serious problem - their upload speed is, at best, about 1.5MB/s and that will get traffic managed quite harshly through the day.

Also anyone that serious about downloading wouldn't be torrenting the stuff. In any case, only a handful of people are going to be that bad.

I consider myself a fairly heavy downloader and according to Virgin, I only downloaded ~850GB between August and December.

Jumping 14-02-2015 13:08

Re: Uddingston ML5 2 Upstream Channels
 
Talk about getting away from upstream channel discussion :D

My connection been fine so any work either haven't started on my part of Uddingston or its finished which I don't think as still on 16QAM and this never changed.

qasdfdsaq 14-02-2015 13:30

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35759264)
Seriously thats being pedantic now, of course there will be a system drive, but for the sake of storing games on an HDD it, in the example you gave an external drive would be the best option.

No, you're being obtuse and changing your story.

You were the one who suggested people had to re-download their games 30 times a month if they wanted to play them more than once.

Quote:

Again being pedantic, nobody gets a game plays it just for one day, deletes it and then downloads the next day.
Then why did you say exactly that to try back up your case?

Quote:

I was replying to Qas silly suggestion. Please do read the full conversation first :)
Perhaps you should heed your own advice.

DABhand 16-02-2015 00:56

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Kushan (Post 35759271)
You're sort of contradicting yourself here. If someone is downloading at 17MB/s all day every day but is concerned with their share ratio, then they have a very serious problem - their upload speed is, at best, about 1.5MB/s and that will get traffic managed quite harshly through the day.

Also anyone that serious about downloading wouldn't be torrenting the stuff. In any case, only a handful of people are going to be that bad.

I consider myself a fairly heavy downloader and according to Virgin, I only downloaded ~850GB between August and December.

Was giving an example :) Don't take it as what happens with heavy users.

---------- Post added at 00:56 ---------- Previous post was at 00:53 ----------

Quote:

Originally Posted by qasdfdsaq (Post 35759274)
No, you're being obtuse and changing your story.

You were the one who suggested people had to re-download their games 30 times a month if they wanted to play them more than once.

And you were the one who said they do it every day did you not? I think you did. Which is why I replied to you and said it was Pedantic.


Quote:

Then why did you say exactly that to try back up your case?


Perhaps you should heed your own advice.
You haven't changed one bit Qas, you only talk about the previous post, but never the posts in a whole conversation. So you end up replying about something that is now a larger conversation, but you only talk about the last few sentences.

You were the one who brought up the HDD as a storage medium to stop them downloading games, and of course the silly 1 day example, and I told you that would be silly as people would fill them quite easily.

qasdfdsaq 16-02-2015 22:38

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by DABhand (Post 35759605)
And you were the one who said they do it every day did you not? I think you did. Which is why I replied to you and said it was Pedantic.

No, you did, now you're trying to lie your way out of it now it's been totally discredited.

Quote:

You haven't changed one bit Qas, you only talk about the previous post, but never the posts in a whole conversation.
No, once again that's exactly what you're doing. I replied to an earlier post which you're now pretending does not exist, and trying to change the conversation to take my responses out of context.

Quote:

You were the one who brought up the HDD as a storage medium to stop them downloading games, and of course the silly 1 day example
Your example, not mine. You're looking mighty silly right now, discrediting yourself and blaming me for it!

Kushan 16-02-2015 22:41

Re: Uddingston ML5 2 Upstream Channels
 
So about dem upstream channels...

DABhand 19-02-2015 09:12

Re: Uddingston ML5 2 Upstream Channels
 
Yeah they are rubbish from Uddingston :\

Always T3 errors now and again unfortunately.

Martin_D 18-03-2015 16:04

Re: Uddingston ML5 2 Upstream Channels
 
2 Attachment(s)
Going down hill again slow speeds at night.

Attachment 26003

Attachment 26004

Martin_D 29-04-2015 09:18

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
If it's not utilisation what is it

Attachment 26077

Martin_D 18-12-2015 22:58

Re: Uddingston ML5 2 Upstream Channels
 
Had some work done on CMTS am on but don't know what it means

I asked over on the VM forum and this is the reply I got

I've checked that ticket reference and I can see it relates to FPM work. It says you were put on to FPM2. It was done on a node by node basis.

I'm no network guru but I believe it stands for forward path matrix. Maybe someone else can shed more detail on this.

The one you provided was linked to your CMTS but not cable. Your cable was done on reference C00684703 but it was the same work anyway.

Ignitionnet 19-12-2015 23:04

Re: Uddingston ML5 2 Upstream Channels
 
It's nothing interesting. Routine stuff. Doesn't in and of itself affect service.

Martin_D 13-01-2016 17:59

Re: Uddingston ML5 2 Upstream Channels
 
My Broadband is down and the repair time is shocking

F004155238 Fix Time: January 20th by 1pm

vm_tech 13-01-2016 18:18

Re: Uddingston ML5 2 Upstream Channels
 
I would imagine that's a noise ticket and your fault is unrelated but they are presuming it is

General Maximus 13-01-2016 18:20

Re: Uddingston ML5 2 Upstream Channels
 
yeah, I have seen stupid estimates like that before where they don't know what the problem is and they give themselves a tonne of leeway just in case. I wouldn't be surprised if it got fixed in the early of the morning.

Martin_D 13-01-2016 18:37

Re: Uddingston ML5 2 Upstream Channels
 
Virgin are saying it a fiber cable that has been damaged temporary fix has been done. And look like they will completely fix it next week waiting on council to give permission to do some digging

vm_tech 13-01-2016 19:20

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by General Maximus (Post 35817195)
yeah, I have seen stupid estimates like that before where they don't know what the problem is and they give themselves a tonne of leeway just in case. I wouldn't be surprised if it got fixed in the early of the morning.

I'm a network engineer and I can assure you it doesn't work like that!

General Maximus 13-01-2016 19:49

Re: Uddingston ML5 2 Upstream Channels
 
it happened to me a couple of years ago. I hate India because on the once in a blue moon I have to call them they manage to do my head in but I have always praised VM because 99.999% of the time my connection is rock solid. It died a couple of years ago (network fault) and they gave a fix time of three days time because they needed some parts but they managed to get it fixed at 4am that night.

Ignitionnet 14-01-2016 12:21

Re: Uddingston ML5 2 Upstream Channels
 
That's a very rapid fix, even a temporary one, for a fibre break. Impressive service.

Martin_D 15-01-2016 01:42

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Ignitionnet (Post 35817303)
That's a very rapid fix, even a temporary one, for a fibre break. Impressive service.

It was offline for 6 hours

http://www.thinkbroadband.com/ping/s...13-01-2016.png

Synthetic 15-01-2016 08:54

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by vm_tech (Post 35817211)
I'm a network engineer and I can assure you it doesn't work like that!

Out of curiosity, what times do you guys work? Do you do on call / out of hours fixes / maintenance or is it mostly in hour stuff (unless something major goes down of course)

Reason I ask is a few years back we had a power cut to the whole street which seemed to take out the street cab too (no sync once our power came back up) couple hours later there was a VM guy at the cab, this was about 11PM and about half an hour later everything was back up and running.

Ignitionnet 15-01-2016 12:37

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Martin_D (Post 35817406)
It was offline for 6 hours

As I said a very rapid fix.

easygroover 26-01-2016 16:40

Re: Uddingston ML5 2 Upstream Channels
 
Hi dudes,

I'm wondering if you can help as it seems to involve the Uddingston UBR.

I don't think my internet is working the way it should.

When playing CSGO sometimes players warp on the screen and it has been like this for a few months now.

I've been getting similar trace routes to the one below, always with the hops after Uddingston timing out. Any ideas?

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 25 ms 15 ms 15 ms cpc82427-dumb5-2-0-gw.20-3.cable.virginm.net [86
.5.172.1]
2 14 ms 14 ms 12 ms uddi-core-2a-ae9-610.network.virginmedia.net [80
.3.16.189]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 34 ms 23 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.254
.42.222]
7 24 ms 24 ms 23 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 24 ms 31 ms 24 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 24 ms 27 ms 28 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
11 26 ms 28 ms 27 ms 132.185.255.165
12 22 ms 20 ms 18 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.

MUD_Wizard 26-01-2016 19:47

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by easygroover (Post 35818991)
Hi dudes,

I'm wondering if you can help as it seems to involve the Uddingston UBR.

I don't think my internet is working the way it should.

When playing CSGO sometimes players warp on the screen and it has been like this for a few months now.

I've been getting similar trace routes to the one below, always with the hops after Uddingston timing out. Any ideas?

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 25 ms 15 ms 15 ms cpc82427-dumb5-2-0-gw.20-3.cable.virginm.net [86
.5.172.1]
2 14 ms 14 ms 12 ms uddi-core-2a-ae9-610.network.virginmedia.net [80
.3.16.189]
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 19 ms 34 ms 23 ms nrth-bb-1c-ae1-0.network.virginmedia.net [62.254
.42.222]
7 24 ms 24 ms 23 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 24 ms 31 ms 24 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 24 ms 27 ms 28 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
11 26 ms 28 ms 27 ms 132.185.255.165
12 22 ms 20 ms 18 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.

Trace route looks normal with good time to the last hop (that's all you should care about). The time-outs in-between suggest hops are not responding to ICMP, which is normal.

No idea about your CSGO warping, except to say that it's not demonstrated on this trace route. Data will move differently to pings. Cable in general has more jitter than VDSL/BT. For gaming you're probably on the wrong ISP.

vm_tech 26-01-2016 21:28

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Synthetic (Post 35817418)
Out of curiosity, what times do you guys work? Do you do on call / out of hours fixes / maintenance or is it mostly in hour stuff (unless something major goes down of course)

Reason I ask is a few years back we had a power cut to the whole street which seemed to take out the street cab too (no sync once our power came back up) couple hours later there was a VM guy at the cab, this was about 11PM and about half an hour later everything was back up and running.

Sorry only just saw this. We do a standard shift as per contract, and then we do a week on call at a time, so depending on the fault could be called at any time.

Martin_D 29-01-2016 09:23

Re: Uddingston ML5 2 Upstream Channels
 
1 Attachment(s)
So fed up with this area, The phone is now playing up fix time February 1
And all they can do is add a goodwill credit to my account. JUST FIX IT

Attachment 26474

Martin_D 03-02-2016 14:08

Re: Uddingston ML5 2 Upstream Channels
 
And so it continues we now have downstream overutilization.

kalleh 03-02-2016 14:21

Re: Uddingston ML5 2 Upstream Channels
 
Moved from VM to BT when FTTC went live in my area. headline speed is 79/19 nothing like VM can offer but alot less headaches at peak times and alot better for gaming online ping dropped from anywhere between 18 to 30 on VM with random spikes of 30+ jitter to 15-16ms with less than 1 jitter. Most likely because in this area VM has had a hard monopoly on since cable was installed as its 2.8km from nearest exchange and adsl services were poor.

Martin_D 28-04-2016 11:30

Re: Uddingston ML5 2 Upstream Channels
 
Now on 16 downstream in uddingston

https://www.cableforum.co.uk/images/local/2016/04/2.png


Code:

1        323000000        2.7        40.3        256 qam        16
2        315000000        2.7        40.3        256 qam        15
3        307000000        2.4        40.3        256 qam        14
4        299000000        2.2        38.9        256 qam        13
5        291000000        2        40.3        256 qam        12
6        283000000        2        40.9        256 qam        11
7        275000000        2        40.9        256 qam        10
8        267000000        2.9        40.9        256 qam        9
9        259000000        3        40.3        256 qam        8
10        251000000        3.2        40.9        256 qam        7
11        243000000        2.7        40.9        256 qam        6
12        235000000        2.7        40.9        256 qam        5
13        227000000        2.7        40.9        256 qam        4
14        219000000        2.7        40.9        256 qam        3
15        211000000        2.9        40.9        256 qam        2
16        203000000        3        40.3        256 qam        1

Code:

2        31000000        ATDMA        43.8        64 qam        6400000        5120
3        24400000        ATDMA        42.5        32 qam        6400000        5120


Martin_D 05-04-2017 18:37

Re: Uddingston load balancing
 
load balancing problems at our CTMS and the fix date for this has been set to december the 6th

https://www.cableforum.co.uk/images/...2017/04/21.png

https://www.cableforum.co.uk/images/...2017/04/22.png

weesteev 05-04-2017 21:14

Re: Uddingston ML5 2 Upstream Channels
 
December would be about right for the amount of work that is required to deploy new CMTS chassis at this site, if load balancing is the issue then it will be since the migration to the CBR8's and there is no more options for node splits. Hang tight, the works to remedy this are enormous but will be worth it in the end.

Martin_D 05-04-2017 22:02

Re: Uddingston ML5 2 Upstream Channels
 
Thanks, weesteev

Yes this all started about a week after we were moved to the new CBR8 last april but it was raised up to networks in january this year.

Martin_D 21-09-2017 14:34

Re: Uddingston ML5 2 Upstream Channels
 
Received notice of work that will be done at the end of october, Hopefully this will fix this

https://www.cableforum.co.uk/images/...2017/09/21.jpg

Ignitionnet 21-09-2017 17:59

Re: Uddingston ML5 2 Upstream Channels
 
Your area has run out of RF spectrum and probably needs more upstream capacity too. They will be replacing amplifiers and any older optical nodes in the area with shiny new 1.2 GHz down, 85 MHz field upgradable to 200 MHz up kit.

SimonB79 21-09-2017 22:39

Re: Uddingston ML5 2 Upstream Channels
 
I got the same letter this morning ... except work in my area is being done on the 11th iirc! .... South Shields :angel:

Synthetic 22-09-2017 07:41

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by SimonB79 (Post 35917421)
I got the same letter this morning ... except work in my area is being done on the 11th iirc! .... South Shields :angel:

South Shields has always been a bit of a problem area hasn't it?

Bit strange as just along the road in Newcastle / Gateshead we've generally been fine, even in Heaton where it's full of students, I suspect they've invested heavily in keeping that area congestion free.

mikep 22-09-2017 08:26

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Ignitionnet (Post 35917396)
Your area has run out of RF spectrum and probably needs more upstream capacity too. They will be replacing amplifiers and any older optical nodes in the area with shiny new 1.2 GHz down, 85 MHz field upgradable to 200 MHz up kit.

Ignition what are the options open to VM on major utilisilation problems (~5 to 10 mb in peak periods) When they are on 24 downsteams and 2 up streams already?

SimonB79 22-09-2017 09:53

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Synthetic (Post 35917431)
South Shields has always been a bit of a problem area hasn't it?

Bit strange as just along the road in Newcastle / Gateshead we've generally been fine, even in Heaton where it's full of students, I suspect they've invested heavily in keeping that area congestion free.

Yep! .... over the last few month I’ve certainly noticed I’m not getting Anywhere near the 300mb I’m paying for on speedtests! :(

vm_tech 22-09-2017 18:03

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by mikep (Post 35917433)
Ignition what are the options open to VM on major utilisilation problems (~5 to 10 mb in peak periods) When they are on 24 downsteams and 2 up streams already?

Resegmenting the network, various methods of doing this. But basically putting the fibre deeper into the network, which then results in various other steps to be taken back at the headend. Different builds have different challenges regarding this

Ignitionnet 24-09-2017 11:50

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Ignitionnet (Post 35917396)
Your area has run out of RF spectrum and probably needs more upstream capacity too. They will be replacing amplifiers and any older optical nodes in the area with shiny new 1.2 GHz down, 85 MHz field upgradable to 200 MHz up kit.


Actually another thought too - might be no room in headend for optical transmitters so they're replacing nodes with RemotePHY nodes. Improves performance and reduces kit required in the hubsite.

Martin_D 19-10-2017 10:58

Re: Uddingston ML5 2 Upstream Channels
 
Maintenance has been done and no improvements

Before

1 299000000 3 40.9 256 qam 13
2 323000000 3.2 40.3 256 qam 16
3 315000000 2.9 40.9 256 qam 15
4 307000000 2.9 40.3 256 qam 14
5 291000000 3 40.3 256 qam 12
6 283000000 3.2 40.3 256 qam 11
7 275000000 3 40.3 256 qam 10
8 267000000 3.5 40.3 256 qam 9
9 259000000 3.5 40.3 256 qam 8
10 251000000 3.5 40.9 256 qam 7
11 243000000 3.7 40.9 256 qam 6
12 235000000 3.7 40.9 256 qam 5
13 227000000 4 40.9 256 qam 4
14 219000000 4 40.3 256 qam 3
15 211000000 3.9 40.3 256 qam 2
16 203000000 4 40.3 256 qam 1


2 31000000 ATDMA 43.8 64 qam 6400000 5120
1 37600000 ATDMA 43.8 64 qam 6400000 5120

After

1 299000000 1.7 40.3 256 qam 13
2 323000000 1.7 40.3 256 qam 16
3 315000000 1.5 40.9 256 qam 15
4 307000000 1.5 40.3 256 qam 14
5 291000000 2 40.3 256 qam 12
6 283000000 2 40.3 256 qam 11
7 275000000 1.9 40.3 256 qam 10
8 267000000 2.2 40.9 256 qam 9
9 259000000 2 40.9 256 qam 8
10 251000000 2 40.3 256 qam 7
11 243000000 2.2 40.9 256 qam 6
12 235000000 2.4 40.9 256 qam 5
13 227000000 2.5 40.9 256 qam 4
14 219000000 2.7 40.9 256 qam 3
15 211000000 2.7 40.3 256 qam 2
16 203000000 2.9 40.9 256 qam 1

2 31000000 ATDMA 43.5 64 qam 6400000 5120
1 37600000 ATDMA 43.5 64 qam 6400000 5120


https://www.cableforum.co.uk/images/...2017/10/14.png

Ignitionnet 19-10-2017 11:33

Re: Uddingston ML5 2 Upstream Channels
 
I wouldn't expect to see any yet.

---------- Post added at 11:33 ---------- Previous post was at 11:20 ----------

Incidentally your area shouldn't have had 300 or 350 released according to the new standards. 16 channels isn't considered adequate for 300/350 anymore for quality concerns.

Martin_D 19-10-2017 11:38

Re: Uddingston ML5 2 Upstream Channels
 
Quote:

Originally Posted by Ignitionnet (Post 35920793)
I wouldn't expect to see any yet.

---------- Post added at 11:33 ---------- Previous post was at 11:20 ----------

Incidentally your area shouldn't have had 300 or 350 released according to the new standards. 16 channels isn't considered adequate for 300/350 anymore for quality concerns.

Tell me about it I thought today was the day this was going to be fixed sadly not.

https://www.cableforum.co.uk/images/...2017/10/15.png

Martin_D 09-11-2017 13:44

Re: Uddingston ML5 2 Upstream Channels
 
More Maintenance today Now on 24 Downstreams & 2 Up

Downstream bonded channels

(dB) Modulation Channel ID
1 299000000 2 40 256 qam 21
2 323000000 2 40 256 qam 24
3 315000000 1.9 40 256 qam 23
4 307000000 2 40 256 qam 22
5 291000000 2.2 40 256 qam 20
6 283000000 2.4 40 256 qam 19
7 275000000 2.2 40 256 qam 18
8 267000000 2.5 40 256 qam 17
9 259000000 2.4 40 256 qam 16
10 251000000 2.4 40 256 qam 15
11 243000000 2.5 40 256 qam 14
12 235000000 2.5 40 256 qam 13
13 227000000 2.9 40 256 qam 12
14 219000000 2.9 40 256 qam 11
15 211000000 2.7 40 256 qam 10
16 203000000 3 40 256 qam 9
17 195000000 3 40 256 qam 8
18 187000000 2.7 40 256 qam 7
19 179000000 2.2 40 256 qam 6
20 171000000 3.2 40 256 qam 5
21 163000000 3.2 43 256 qam 4
22 155000000 2.9 40 256 qam 3
23 147000000 2.2 40 256 qam 2
24 139000000 3.2 40 256 qam 1

Upstream

1 31000000 43.5 5120 64 qam 2
2 37600000 43.5 5120 64 qam 1

Martin_D 10-11-2017 18:35

Re: Uddingston ML5 2 Upstream Channels
 
Network Performance looks good again

https://www.cableforum.co.uk/images/...2017/11/13.png

Some overhead for fq_codel to work have it set to 345 Down / 19 UP

Martin_D 23-11-2017 17:54

Re: Uddingston ML5 2 Upstream Channels
 
Looks like more work is being done as received this email today, old fix time was 2017-12-06

Hello,
You have asked us to keep you up to date on the problem which is affecting your Telephone and TV service(s).

Fault Ref: F005003790

The latest update is: Our engineer is on site and they're working to fix the problem

We now expect to have this resolved by 2017-12-13 T 00:00:00

The Virgin Media Team

Martin_D 24-11-2017 21:23

Re: Uddingston ML5 2 Upstream Channels
 
More work today

https://www.cableforum.co.uk/images/...2017/11/27.png

Martin_D 08-12-2017 00:18

Re: Uddingston ML5 2 Upstream Channels
 
New Fix time

https://www.cableforum.co.uk/images/local/2017/12/5.png

Kushan 08-12-2017 10:05

Re: Uddingston ML5 2 Upstream Channels
 
I'll be shocked if that's fixed this year.

Martin_D 19-12-2017 18:08

Re: Uddingston ML5 2 Upstream Channels
 
Update: So got this email to say it has all been fixed but it has not sadly

F005767534 - Uncorrectable Errors - fixed Dec 16 ( Second line support not happy with the amount of correctable Errors on this part of the network. & some SNR) Awaiting update from networks

https://www.cableforum.co.uk/images/...2017/12/30.png

https://www.cableforum.co.uk/images/...2017/12/31.png

Martin_D 24-08-2018 01:15

Re: Uddingston ML5 2 Upstream Channels
 
Looks like more work being done on the Upstream still on 2

Upstream bonded channels

1 31000000 41.3 5120 64 QAM
2 37600000 41.3 5120 64 QAM


https://www.cableforum.uk/images/local/2018/08/18.png

Martin_D 14-11-2019 10:34

Re: Uddingston ML5 2 Upstream Channels
 
Looks like work to upgraded from 32 downstream channels to 36 has happened in parts of uddingston.


Code:

Downstream bonded channels
Channel        Frequency (Hz)        Power (dBmV)        SNR (dB)        Modulation        Channel ID
1        435000000        1.4        38        256 qam        36
2        235000000        1.5        36        256 qam        13
3        243000000        1.5        37        256 qam        14
4        251000000        1.5        37        256 qam        15
5        259000000        1.5        36        256 qam        16
6        267000000        1.9        38        256 qam        17
7        275000000        1.7        38        256 qam        18
8        283000000        2        38        256 qam        19
9        291000000        2        38        256 qam        20
10        299000000        2.5        38        256 qam        21
11        307000000        2.5        38        256 qam        22
12        315000000        2.7        38        256 qam        23
13        323000000        2.7        38        256 qam        24
14        347000000        3.2        38        256 qam        25
15        355000000        3.2        38        256 qam        26
16        363000000        3.2        38        256 qam        27
17        371000000        3        38        256 qam        28
18        379000000        2.7        38        256 qam        29
19        387000000        2.5        38        256 qam        30
20        395000000        2.7        38        256 qam        31
21        403000000        2.5        38        256 qam        32
22        411000000        2.4        38        256 qam        33
23        419000000        2        38        256 qam        34
24        427000000        1.7        38        256 qam        35

Code:

Upstream bonded channels
Channel        Frequency (Hz)        Power (dBmV)        Symbol Rate (ksps)        Modulation        Channel ID
1        32600239        3.85        5120        64 qam        5
2        39400270        3.9        5120        64 qam        4
3        46200307        3.95        5120        64 qam        3
4        53700349        4.125        5120        64 qam        2



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