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Re: R30 - Superhub R29 is no more....
Got R30 eventually, Superhub still useless for music streaming with Aiport Express. Think I'm gonna put it into modem mode and use the Airport as a router.
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FACT: Thecurrent VM blurb claims "unbeatable wireless" for the SH.
FACT: At least one user (prolly many more but I don't have the stats) reports that his router's wireless is stronger than the SH's wireless. OPINION: VM needs to justify its claims. Is that "calm & rational" enough? |
Re: R30 - Superhub R29 is no more....
i agree with the above from seph. The marketing department need to communicate with the tech/networks departments. They advertise somewhat wrongly as seph has mentioned, the claims that the superhub is a premium modem/router, when its performance compares to a sub £20 router
As well as this, the "perfect for gaming" adverts are somewhat misleading, claiming that VM are perfect for gaming, and getting 50mbit will solve all lag etc. making users think they need 50mbit to play games. The timing of the games ads were somewhat off as well considering they were advertising the "perfect for gaming" when there were ongoing problems with xbox live, call of duty and WoW being misclassified by the traffic management system. Anyway, the top and bottom is that VM are supplying cheap hardware and advertising it as a premium service |
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A few more fun facts:
FACT: The Superhub's wireless isn't even Wifi certified FACT: The Superhub's wireless cannot pass Wifi certification in it's current state as VM have have it set to violate Wifi alliance standards Opinion: VM didn't even bother trying to get the Superhub wifi certified Conspiracy theory: Because they knew the wireless is so bad they'd never even have a chance, they took the opposite route to make it behave as badly and selfishly as possible purely for their own benefit (e.g. to push up their speedtest results while also negatively impacting those of other isps) |
Re: R30 - Superhub R29 is no more....
Opinion: What a wretched device where wifi is concerned. (or is that FACT?)
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It may be a fact for some people, but not for others.......;)
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thanks for sharing your latency cat with us :)
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Not my cat, just how the Superhub makes me feel.
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What, like a pussy?
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I like pussies.
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They may have got that before they messed with the firmware like turning lots of options off before we got it? I know that when you could SSH into it there was a lot more it could do who knows what VM have done to make this even worse. . |
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Anyway, what's a VMDG 400? Excuse my ignorance, please. |
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http://www.wi-fi.org/knowledge_center/insist-on-wifi-certified So they can pass the super Hub but VM are allowed to fook it up and keep that wi-fi pass lmfao you could not make this stuff up :) |
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VM don't write the firmware Netgear do.
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Wifi certificates aren't automatically revoked whenever anyone makes a firmware tweak, but if the submitted device is materially different to the actually sold device in terms of wifi compliance VM need to get it re-tested. It is the licensee's responsibility to disclose any modifications to the alliance and have it recertified at their own cost. Whether they haven't or they tried and failed, it's not complaint in it's current state. ---------- Post added at 13:41 ---------- Previous post was at 13:33 ---------- Quote:
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The WiFi alliance wouldn't know it's also the VMDG480 unless Netgear advised them it was. Netgear would have no reason to submit it under the VMDG480 model unless they wanted that revision to also be certified. I can also find no other reference to 'CG3101D' apart from in reference to the SuperHub - which again would seem to indicate the SuperHub was specifically submitted for certification rather than any Netgear stock unit. As Netgear are the ones that write the firmware, they would be aware of any changes that would 'invalidate' it's certification. |
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I never said Netgear didn't submit it... I said the firmware has materially changed since submission, not the model number. I'm not sure where you get the idea from that the Wifi alliance must have plucked the model number out of thin air. Nobody has said that.
I believe both VM and Netgear know the device in it's current state is not compliant, hence my theory that that is why there has been no attempt (other than by yourself) to claim the device is Wifi certified. |
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Also it just doesn't add up. Why would Netgear/VM certify the SuperHub in May 2010 and then within 7 months purporsely invalidate that certification? It's Netgear that write the firmware, not VM. VM ask for features and/or bug fixes, but it's Netgear that complete that. So you are saying that Netgear are that bad at things that they can't keep their own firmware from 'invalidating' itself |
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What else doesn't add up is why would Netgear/VM bother certifying the Superhub and yet never actually bothering to make use of that certification, for example by not claiming it's certified, or putting the logo on the box or device. The whole point of certification after all is being licensed to use the "WiFi certified" logo and branding. As I say, since VM are forcing everyone to take a superhub on certain tariffs, it makes no difference to them if a user wants to choose it or not because of it's certification - whereas speedtest results as we all know matter a lot to VM. Quote:
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Opinion.
Either Netgear or VM decided to change it, and given how many VM staff on here have said the Superhub is set up the way it is because VM told Netgear that's how they wanted it, my assumption is the latter. If Netgear decided to do it of their own accord and without VM's input, well that goes against pretty much everything else they do and also pretty much everything VM staff here and on their own forums have said about the products development. Balance of probabilities really. |
Re: R30 - Superhub R29 is no more....
To be honest all these opinions that everyone has been spouting are worthless in my eyes, I prefer to deal with facts, I could say in my opinion the super hub is able to time travel and because its an opinion i don't have to back it up with evidence and it will be accepted by those on the one side and ignored by the other side :LOL:
This thread is getting boring now, The same people on both sides spouting there opinions and in the end if you guys hate it so much then why not just use modem mode or move to a provider who is as perfect as you or does that mean you cannot moan anymore. My feelings are that VM should provide a stand alone modem at extra cost for those who want one. |
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* Except the ones I agree with, since I have been saying the same thing for nearly a year And I already have 3 good providers, no need to move. |
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If i tried to say by shub is working fine and does what I need it to do you can guarantee i will be surrounded by the no there crap gang telling me i am wrong and the shub is crap. That's what is so boring about all this Anyway i am out of this thread before i die of boredom |
Re: R30 - Superhub R29 is no more....
Hold on. Netgear are building the firmware right? And VM have said their going to look to improve the SH and its features so I ask again.. why are they taking a break? Why don't they have Netgear start building the new firmware by means it can be tested in the lab etc. etc. this new firmware, R30 is enough to see the SH through to the next upgrade so why not start now? Don't they need to somewhat recoupe their fallen rep?
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on the community forum, staff member said it a while back regarding further improvements.
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Considering it has taken a year to ignore one setting (flood protection), add a gui option to a feature already present (modem mode), and fix a memory leak bug the chances are there will be different CPE released before the Superhub is upgraded to the feature set offered by a £20 router. The only up market feature is the gigabit switch.
My opinion. You won't see any significant improvements to the Superhub any time soon and probably never. You want better before you start drawing a pension - buy a proper router and use modem mode. |
Re: R30 - Superhub R29 is no more....
Well, Kwikkie's spot on there. One of the reasons it is such a wretched device is that it is so sluhhed in the features department. R30 was grudgingly (because it took so long to be acknowledged by VM) added so that people could avoid the SH's lameness and lack of features.
When certain people come in and insist it's not a wretched device, you've got to wonder what's up with them. |
Re: R30 - Superhub R29 is no more....
Interesting it seems VM techs are giving out dlink 615's again alongside the superhub in modem mode, seen a couple of posts on the VM forums on it.
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To answer a point you make about relentless complaint about the SH - it is both possible and reasonable to stand back, look at the SH saga that has been going on for nearly a year and justifiably describe that slugged thing as a wretched device. The facts about that device (not the anecdote) speak for themselves and if the remark "wretched device" is wrong (which it isn't, opinion), then VM themselves have been wretched in at least the time taken to resolve matters without providing a vanilla or paid for alternative. |
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I rather liked the idea of a single device so that I didn't have to yank cables left right and centre for TS should I ever have a fault. Although I have a loft full of old ADSL modem routers I only had the Netgear cable modem VM supplied which with a 100Mbps switch meant I couldn't attach anything to it other than a gigabit switch, just as I did with the ADSL routers in fact, so the Superhub with it's dual band radio and gigabit switch sounded good. So good I waited till they were free with a 50Mbps upgrade and took that option. I was disappointed with the distinctly poor feature set and regular need to reboot the thing so I had to splash out on my own gigabit router as I had reorganised my kit and needed those extra gigabit ports. |
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I don't have a Toshiba laptop but I know they're wretched and that's exactly why I don't use one. I know fair well simply because of the number of them I keep getting brought in to me to be fixed. As with the Superhub, I'll complain as much as I like. Similarly, you don't have to own or use a terrorist to complain about terrorists. |
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Other than that, well said. BTW, the engineer came round yesterday and because the current problem has been escalated to Networks, I'm deprived yet again of the SH to replace my flawless (fact) VMNG300. |
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Sirius here is one of them.
http://community.virginmedia.com/t5/.../731009#M76480 So many posts on there tho I couldnt find the other sorry. |
Re: R30 - Superhub R29 is no more....
Seems like he used it to 'troubleshoot' rather than 'engineers are handing them out'
Irrespective, it still didn't fix the problem which seems to suggest that it is a network problem and not linked to the superhub at all. It's the same whenever they release updates to the xbox, if anyones device fails they blame the update. I would suggest that alot of problems are being blamed on the hub when they are in fact network issues, it may very well be that the hub magnifies those issues at times. (it tends to focus the mind a little when something changes) I do find it funny that you have spent months on end (Chrysalis) in this and other threads complaining about the Superhub and you have never used one. Each to their own I guess. I don't mean that in a bad way, i wish i had as much passion about something that does not affect me at all. |
Re: R30 - Superhub R29 is no more....
I'm having serious WIFI problems since the V30 upgrade. Anyone else or am I alone in this?
Kindle now can't hold a connection with it for more than 60 seconds. Laptop drops the connection every couple of days and doesn't reconnect. Bad when you're trying to use B&S and now they seem to have capped it at 1/4Mbps upload. |
Re: R30 - Superhub R29 is no more....
have you gone through various steps to get it working? channel change, mode matching to the rate your wireless devices can handle etc.
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Re: R30 - Superhub R29 is no more....
Thenry, I can't believe I didn't think of checking the channel, it never crossed my mind that R30 would change it. Sure enough it has. It has put me on to a much worse channel - 10 in this case. I've manually changed it back to what it was before R30 (1 in my case) and it is working fine now for the Kindle and I suspect the laptop too.
Thanks Thenry. Sometimes the answer is right in front of you. No thanks to Virgin who seem to have done their level best to knacker my router (it was a lot more than just the WIFI by the way). On a point score out of 10 VM get -1 from me. On the plus side, short of sending an electricity surge through to my router and exploding the thing, the next upgrade can't be any worse. |
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the famous auto function. i thought you was blasting me at 1 point reading your post. vm get -1? so do i get +10? can i have that in black and white and also recognition of my greatness where you put thenry is the greatest in your user title.
btw if you don't already know about inSIDDer.. install it on a wireless capable device (laptop) and spy on networks and the channels they use. |
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Does anyone else find that modem mode is a tad bit slower? I'm using an Asus RT-N16 with DD-WRT firmware and my ping is generally 2ms higher and my download speeds are slightly lower (before it was 5.9MB/s+) whereas now its more variable between 5.2MB/s and 5.7MB/s generally.
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OED:
4. a. To slacken in speed; to move or go more slowly. : : b. With advs., as down, up. 1881 Cent. Mag. XXIII. 184 Slowing up, the..Cunarder..drew towards us. 1885 W. D. Howells Silas Lapham (1891) I. 61 He brought the mare down to a walk, and then slowed up almost to a stop. 1891 Cornhill Mag. Jan. 15 He slowed down into a shambling walk. |
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thanks for that Oxford
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I havent posted here for months, I took a break from it. Not only have I used one but I am a beta tester for the firmware. |
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Right at this moment I am back on the vmng300 as current testing has finished and for 'me' the vmng300 is still a superior device.
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Anyway, who (among the technically savvy community at least) needs to have used a SH to recognise a wretched device that has taken VM nearly a year to sort out and is still lame in the router features department? I, for one, am relieved not to have suffered from the SH's blight. |
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My superhub's honeymoon with R30 seems to be over. :(
Rebooting has started again. It seems that as a router it is still rubbish. Time to try out modem mode now. |
Huawei Super Hub VMDG 485
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So I guess this WiFi certificate is also not a fake? Huawei's version of the Super Hub Some interesting info: Certificate Date: July 22, 2011 Company: Huawei Technologies Co., Ltd. Product: Super Hub Model/SKU #: VMDG485 Is it worthwhile that the Huawei certificate also states: Optional 802.11n Capabilities - Short Guard Interval - Greenfield Preamble - TX A-MPDU - STBC - 40 MHz operation in 2.4 GHz with coexistence mechanisms - 40 MHz operation in 5 GHz - HT Duplicate (MCS 32) and Special Features .... - Internal Registrar - External Registrar Seems like the Huawei is already a more advanced device? At least it was in July |
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What an excellent first post from HuaweiHank! "At least it was in July". Very perceptive seeing as the VM dudes on the forum have said that the two SH's will be indistinguishable from each other.
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That doesn't mean alot. When the Netgear version was sent for certification it probably had an early firmware on it that gave just enough to pass whilst disabling features which were still being worked on. The Huawei version will have had a later firmware whilst being certified enabling things that are now available on the Netgear version.
The devices will be the same design. We know this. They will use the same firmware. We know this. They will source their components from different places for resiliency purposes, we can guess that will be the case. Which components are most stable? Who knows, though Huawei don't usually do well at build quality. The feature set will be the same though. So we are told. I see no advantage in VM creating problems for themselves by giving people a reason to moan about getting a specific version when VM can't provide any specific version to a requesting customer. Don't read too much into the certificates other than it meets a certain feature set at the moment the certificate was issued. |
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That Huwai superhub cert also mentions Dual Band. Hmm! I wonder if this will be the one businesses get?
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It appears to me this is a third superhub, not one of the two mentioned before (net gear/cisco) and, tbf, do you think front line staff are kept informed of R&D contractual developments?
(for instance, I am working with a few of my techs in some pretty cool stuff on virtualised firewalls, but 98% of my team don't know about it, and the others are under NDA ;) ). |
Re: R30 - Superhub R29 is no more....
Hugh
When Masque puts himself across as authoritative on this forum (which those quoted words appeared to be), due credence is given. When his Lordship Stephen comes in confirming what Masque has said .... So now this is a third SH. Maybe. We'll see. As long as it's better than the wretched device that preceded it. |
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I can't say what Stephen and Masque know, as our acquaintance is virtual, and I don't work with them (or anyone at VM).
You make your views informed by your experience of the VMDG480, mine are informed by mine. |
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That you can't bring yourself to criticise that sorry situation is not to your credit. |
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(scratch record) VM can recoupe their rep if they go all out and upgrade the firmware further. Without knowing for sure that their on it now when they have said "their going to take a break" just adds fuel to this joke of a business plan.
can i ask why Ciscos, the daddy isn't dealing with the firmware? |
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Nor is Netgear likely to give Huawei access to their code. |
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Maybe the new hub will be for 100 customers and the current one for 50 and 30. I can't see that they'll have two differently performing units provided at random. If they do I think there will be an extraordinarily high level of failures of the lesser spec version. Certainly if I had been issued with an inferior one there would be a very high risk of it failing in service.
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To be quite frank your constant 'wretched' comments about the SuperHub are getting bit boring now, we get it, you are not a fan, but you don't need to keep saying it. I for one have had zero problems with my hub but I don't feel the need to constantly tell everyone about it. |
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I have actually taken the time to read as much as I can about the new Superhub but obviously that is something I am not going to post here as it is business sensitive information and all Virginmedia staff have the same access if they care to look on the intranet. ---------- Post added at 11:26 ---------- Previous post was at 11:24 ---------- Quote:
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Re: R30 - Superhub R29 is no more....
Had the new "ish" Superhub delivered Monday dinner, went thru the setup via the destructions, all up and running ok within 30 mins - and yes its an R30 I did look. - then to sort the neighbour thought i'd give wifi a chance thru my/his Tp WA730re extender rather than mess with APN's, direct line of sight to his flat and blow me 4 bars straight off, occasionally drops to 2 but as ive recently learned its usually best to ignore signal bars as there's no industry standard and if they light up then you have a connection. He's as happy as a pig in ****. Just to satisfy my mind which would give the stronger signal - wifi or change the Tp to an APN. No drop-outs, power surges, silly lights etc etc.
Just the blue flashing one at the top is a bit bright in a darkened room :p: for those struggling turn off DHCP on the extender or it all conflicts |
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Just had a shufty -- its the 480
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This has proven an interesting exercise with more information being confirmed by the Virginmedia people, who I suspect have also learned for that first time that the two units will not be "identical" and the Huawei appears to have a superior specification. On that note I asked a more informed friend in the US about the additional functionality. She is familiar with Broadcomm, and advises that the additional functionality could come from Huawei using a newer chipset, or more likely Huawei are developing on the latest 5-5-5 codebase, while Netgear may be on an older version that does not support the additional functionality. So it looks like the Huawei will support concurrent 2.4 and 5GHz modes ? I cannot see any Huawei approvals for the 485 on The Certified Eurodocsis Devices List though. |
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@ Masque, I was reading a post on here about the adapters. why don't vm supply 30Mb customers with adapters?
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However Wireless 'N' is required for 50Mbit and 100Mbit, so to make sure that people can get the speeds the adapters are supplied |
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Who'da thunk that a guy who works as a 1st line tech and another who works in a completely different business unit in a non-related position wouldn't be totally informed as to the minutae of upcoming CPE.
People will start thinking that non-professional/executive employees don't know everything that goes on within a multi-billion dollar over 4,000,000 customer company at this rate. |
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Also be aware the will be no option of getting one device instead of the other.:D |
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