Re: Is the TiVo charge now £3 per month on all TV packs?
 

You used to moan all the time, pot calling the kettle black springs to mind.:D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

l am starting to mellow as time goes on.;):)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I'am not getting mellow as I'am getting worse? So on that note I'am going to leave the forum for a while? I may come back or not like some of the people that have posted here and now have left.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

We've noticed LOL :D I thought your identity had been stolen :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Remember when you find the identity it has the numbers 007 on it.;):D;)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

It'll do you the world of good. I was getting hacked off with some of the comments and attitudes on here a few months back so stopped posting for about 3 weeks. I didn't really visit the site either. When I did return I was more chilled out, and found my tolerance to silly posts had improved dramatically. If you do take a break, DO come back!

---------- Post added at 15:20 ---------- Previous post was at 15:18 ----------

And the award for understatement of 2011 goes to Denphone:D

I'm just messing. Boy your posts used to get right on my man boobs however I realise now your a good egg who contributes to the forum in so many ways.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Well thank you very much and l promise it will not go to my head either.:);):)

---------- Post added at 15:24 ---------- Previous post was at 15:23 ----------

l hope you come back Devil as l will miss you.:):)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Well im just of the phone to virgin media and upgraded to tivo. Think im getting a good deal.

Im getting 2 tivo 500gb boxes for just short of £100 one off fee and £3 extra per month for the 2 boxes. Apparently it should be £149 one of fee for a second box and an extra £3 per tivo box per month. Im also getting to keep my v+ box.

So all in all my monthly charge has gone up by only £3.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

That's excellent value , plenty of recording space to :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yet again, wrong info from VM CS. The tivo 3 pound charge is per account.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I think the cs lass i spoke to yesterday to organise it managed to put it through cheaper as i spoke to some one from the uk in retentions today and they seemed to be in disbelief and told me it wasnt possible at the quoted prices, she then put me on hold and came back to me 5 mins later and honored the deal. After reading some previous posts i was expecting a 6.50 additonal charge as well but it appears the 2nd tivo box is only going to cost £49 with no rental or monthly charge.

---------- Post added at 17:39 ---------- Previous post was at 17:39 ----------

Yes but im guessing the usuall £6.50 rental should apply in this case?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I Assume so; I pay 6.50 for multiroom with 2 tivos.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I all ready have 2 boxes at the moment, does the 6.50 multiroom charge apply per box or by account?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Per box.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Thinking about getting Tivo, do you pay the activation fee over the phone, or is it added to your next bill?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

added to next bill

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Thanks Colin, going to order 500gb Tivo now.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

whats in the vip50 package?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Re: Is the TiVo charge now £3 per month on all TV packs?
 

cheers

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Are they still offering the free multiroom on moving an existing V+ box to another room, we had a leaflet through about it a month ago but that was when you had to pay for installation as well as activation?

Have decided to change one of the 2 V+ boxes to Tivo and then move that V+ box to another room. But only if I only have to pay the existing multiroom charge + £3 tivo a month and not an additional multiroom charge as well.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Well I just upgraded, very confused now. They said I couldn't move an existing v+ box to another room without paying another £6.50 a month as well as the Tivo charge.

What they did though was swap one of our existing V+ boxes (we have 2) with Tivo and drop the £6.50 a month multiroom charge. I didn't think they were able to do that, but happy with that as long as it has been put through correctly.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Im getting a standard box changed to a tivo500 and an extra tivo500 for the bedroom plus my v+ is being relocated to another room and they are not charging me an extra 6.50 a month just the standard £3.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I have an old V+ box (SA) and had the leaflet to relocate for free. I ordered TiVo today, but they advised that although the engineer would relocate for free, they were now going to charge £6.50 for the V+ as the "free" offer expired last month :-(

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I have a feeling there system is still allowing the regular cs team to put it through

Re: Is the TiVo charge now £3 per month on all TV packs?
 

So calling 150 instead of 0845...? I'd be annoyed if I missed out on a saving of that much per month.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

It was the 0845 number i phoned, might also depend on who answered as every time i phoned up enquiring the deal was different lol

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Ah ok. For all the good that Virgin CS are normally, the communication between themselves is terrible when promotions are on.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Try phoning tmobile, its americans and i hate too say it but they seem to be worse than any one else in the world at understanding me. But im scottish :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Pretty sure you will also have £6.50 month 2nd box fee to pay as well

Re: Is the TiVo charge now £3 per month on all TV packs?
 

i asked about 3 times to different people but no my bill is only going up £3 a month. No extra rental charges. Will be waiting on that next bill i tell ye :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

The guy on the phone kept trying with mine, kept going on about needing the correct codes on the system to do it. He said the current bill is £71 a month and adding a Tivo whilst keeping a V+ would go upto £80.50 a month. Yet swapping a V+ for Tivo without keeping it he got it down to £67.50 a month.

This was the 0845 number that is listed on the website and the automated recording at the start seemed to know you were phoning about Tivo, so I'm guessing it was the special Tivo line.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

sounds like a similar plan to me but i have 10meg bb and im looking at paying 63 quid

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Went into the VM shop in Norwich yesterday to upgrade my V+ to a 500g Tivo and was told £49.95 for the box with free install and an extra £3 a month which I was happy with. However when the young lady phoned the order through I was told I'd lose my loyalty discount. Currently paying £40.99 a month for XL TV and M Phone and Broadband. Was told I'd have to pay the full bundle price of £51.90 plus the £3 Tivo charge.
I rejected this! and the lady in the shop advised me to phone CS myself, which I done which I got home. Spoke to a very helpfully lady who agreed I could keep my current discount as long a I started a new contract. Tivo is being fitted Thursday afternoon and I'm a happy customer ;)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Well the results are in:

http://investors.virginmedia.com/ima...DetailsID=1112

Page 5:

"The strong early demand for this service has matched our high expectations and, as of 26th July, we had approximately 50,000 installed TiVo customers."

As posted about 3 weeks ago on this thread I suspected Tivo was not a major sucess so far, and these figures prove it. 65,000 pre registers in April, plus a price slash at the beginning of this month and so far only 50,000 TiVo's have been installed. Got to remember there are people posting here and other forums who have 2 and even 3 TiVo boxes so it's not as if 50,000 unique customers have taken the service. Plus there was a couple of thousand customers who received TiVo free at the start too.

Poor, poor results. Maybe Virgin should refocus their attention to HD channels and other content. I suspect another price slash for TiVo will be coming soon!

Re: Is the TiVo charge now £3 per month on all TV packs?
 

50,000 installs in 3 months and you say that's a failure?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Over 550 per day to put it in perspective.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

As a VM BB only customer, Tivo is actually not much more expensive that the general rubbish out there known as Freeview+HD pvr's.

Assuming a FV PVR has a life of 3 years, comparing the cost to a Tivo - the M+ sub and Tivo sub + £49 fee comes to £391. That's not much more than a FV PVR with the benefit of Tivo being fully supported and much better anyway!.

I actually decided to go down this route but unfortunately had the SD pq issue. If its resolved I'm going straight back.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Creating £1.8 million in extra revenue over the year on the extra £3 alone!

Re: Is the TiVo charge now £3 per month on all TV packs?
 

From the last post I saw on the VM forum (now removed), it sounds like the PQ fix is now with the beta tester volunteers. The fix should therefore be part of the next S/W update where the general opinion seems to indicate a release in September (including feature enhancements), so a couple of months I would say to wait.

I've also had the PQ issue as well but with some tweaks to my TV settings, managed to get the PQ to a level where I can live with it until this update arrives.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Why would they even contemplate that? Its cheap-as-chips as it is.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

That's poor if the info posted previously is accurate:

http://www.cableforum.co.uk/board/11...h-page-17.html

Apparently Virgin ramped installs up to 1000 per day. If this info is true then either Virgin are falling way behind with their installs or demand is drying up. Virgin should be way ahead of 50,000 installs at the moment.

Also put this into perspective, if all of Virgins 3,800,000 TV customers take a TiVo box, at 550 installs per day it's going to take 19 years for Virgin to finally provide a box to every customer:shocked:

Re: Is the TiVo charge now £3 per month on all TV packs?
 

But like you said they have ramped up to 1000 but started at a lot less (like in the 10's). If they started at 1000 installs a day they would have only been able to hit 90,000 by now.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

How is this poor? don't expect any more TiVo reductions anytime soon not only have they installed 50,000 they have 25,000 customers awaiting installation. So that's 75,000 customers taking TiVo in just 3 months, not poor by any means.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

It's poor because in April they had 65,000 pre registers yet so far only 50,000 have the service. Also whilst they have 25,000 awaiting installation that means since April only 10,000 more customers have registered and accepted the service. Growth appears to be slowing very quickly, just like all forms of market in the UK currently.

What we need to remember is since 65,000 pre registered in April, Virgin have launched their advert campaign and announced a massive price reduction. I wonder if they would have had 50,000 already installed if the price hadn't been dropped earlier this month? I'm sure if it was still full price Virgin would have been announcing very, very different figures today. In fact the exact words used in the announcement were "we had approximately 50,000 installed". Companies always round up, not down so I think actual TiVo installs are more likely to be between 45,000 and 50,000. Also note Virgin gave a few thousand TiVo's away at the very start which will also be included in the install figures.

I'm still seeing signs that TiVo is struggling. I'm guessing if there isn't a massive uptake in subscriptions on the back of the recent price drop, and ad campaigns, we'll see another price reduction before the 3rd quarter results are announced. Virgin doesn’t want TiVo to be the elephant in the room, and will do whatever it takes to make it a success.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I would be more concerned about holding onto TIVO customers , they need to vastly improve their HD offering , its all well having the tech but the content will always win out for most people.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

From my recent posts people will think I've got a problem with Virgin but that's not the case. I'm a very happy customer however I'm concerned Virgin have all their eggs in the TiVo basket.

I totally agree with Muppetman, content is king especially in HD. Also Virgin should not under estimate the pulling power of SKY Atlantic.

I feel with TiVO Virgin are trying to telling us what we want when in fact what the majority of customers really want is new channels, not a fancy PVR.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

It seems that you go away for a while and it all goes pear shaped?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Hence the reason why I`ve got rid of virgin tv and got sky+ HD. I told the guy on the phone when cancelling my reasons and he really didn`t seem at all bothered,as if he`d heard it so many times before.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Agreed, there's a couple of programmes on CBS Action which I'd love to watch, but I can't despite owning a next-gen PVR.

Not sure what to make of The TiVoed 50,000 (so much for my speculated figure of 97,000 a few pages ago :erm:). I'm sure now the price has gone down, VM will continue to get new customers for it, and fair play to them and their advertising campaign, there's even a big VM/TiVo poster just down the road from me.

But more content, more apps, and less misplaced series links at weekends (:p:) would be a big plus.

As for HD:

Even my Dad has got a HDTV after moving back to VM from Sky, Sky Living HD looked great on his Sammy 46".

---------- Post added at 18:36 ---------- Previous post was at 18:34 ----------

Most of which (if not all) goes to TiVo.

---------- Post added at 18:37 ---------- Previous post was at 18:36 ----------

We might have Sky Atlantic by then. ;)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I would agree with you and muppetman!

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Content may be king but I would prefer quality and not a load of ? over the channel listings. I was a SKY customer for 13 years before coming back to VM (in one way shape or form) and would never go back to SKY. Can i just add if the channels come they will and if not get a grip and weigh up your options and move?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I'd be interested to find out how many of the 50,000 are new customers to Virgin and how many were already existing customers.

I'm sceptical regarding future sale figures as Virgin have already targeted their high end paying TV customers, who are likeliest to take TiVo, during the soft launch period and so far only 50,000 have the service. The further 25,000 who currently await installation, judging by posts on this forum and other sites, seem mainly to be VIP and XL customers who are reacting to the price drop. I just can't see Virgin having success selling TiVo to M+ and L TV customers. To get the most out of TiVo you really need TV XL plus SKY Movies and SKY Sports to fully justify the cost of the box, £3.00 per month charge and potentially a 18 month contract.

It's a premium product which has already been targeted at premium customers and has had poor results.

Maybe Virgin will drop the £3.00 charge for all customers by next quarter?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Your reading far too much into the number of Tivos installed. the price reduction just happened a few weeks ago, you are always going to have a higher number of people preregistering. You cannot really tell anything from just three months worth fo sale considering the TV and press advertising only started last month.

12 months will give you are far better view of the long run.

i have seen this posted time and time again but no one has ever provided any evidence of it? They used to pay liberate for middleware for their other STB but that cost was always included or are you suggesting the £5/10 V+ fee was paid to them?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Your spot on. Whilst Virgin are reporting a loss of 21,200 TV subscribers, and SKY are set to report 60,000 new TV customers when their results are announced on the 29th July, it's going to be a very interesting 12 months for both Virgin and TiVo.

I still think Youview, which should launch in 6 months time will have a big impact on both Virgin and SKY. Competition and choice are great. I wonder if SKY Anytime+ coming to Virgin soon is an attempt by Virgin & SKY to jointly muscle Youview out of the market before it even launches?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Both myself and my parents are on M+ and both have TiVo now.
Can't agree with that at all. People want TiVo for different reasons. You don't need ANY package to justify it if you just want more recording space.

Secondly, you need the full package to justify the cost of the box? That is nonsense. It costs the same as V+ and is cheaper than the £5/month charge for V+. By your logic, nobody but people on the full package should want V+ either.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Sorry Chad but how are they poor results as tivo is still in its infancy and remember they have only just started to sell to new customers.

---------- Post added at 20:42 ---------- Previous post was at 20:41 ----------

Yes what do people want do they want it for nothing.

---------- Post added at 20:44 ---------- Previous post was at 20:42 ----------

l suspect in a year your thoughts will be very different on the tivo Chad.

---------- Post added at 20:46 ---------- Previous post was at 20:44 ----------

And l am sure in the next few months there will be quite a bit more added to the tv package.

---------- Post added at 20:48 ---------- Previous post was at 20:46 ----------

Pessimism seems to be the order of the day today with several legendary forum members and my advice is just be patient.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Good points by both Robtuk and Denphone, different people will view this in different ways. Clearly I have different views from you guys, and probably the majority of other users on here too. That's what makes this site great, everyone has a view and contributes to the debate.

You guys enjoy your TiVo, I'll wait until Virgin drop the price further or start offering it free before joining the club. Alternatively let's come back to this in 12 months time when we will clearly be able to tell if TiVo has been a massive hit, or costly flop. By the way you've probably noticed I love telling people I told you so:p:

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Pessimism seems to be the order of the day today with several legendary forum members and my advice is just be patient.

---------- Post added at 20:52 ---------- Previous post was at 20:50 ----------

Most of Virgins customer losses are down to students cancelling their services for the summer.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

So Neil Berkett claims. The end of the next quarter should see the 21,200 customers return, and plenty more joining for TiVo. Next quarter looks like it's lining up to be a bumper one for Virgin.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Thanks for that Berkett :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yes the next 2 or 3 quarters will be very interesting and hopefully this will banish the pessimism from certain members who have slightly overreacted today to Virgins figures today.:);):)

---------- Post added at 21:03 ---------- Previous post was at 21:00 ----------

l did not know my surname had changed Darth Murdoch.:D;):D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Why are you so bothered by all this?

I've got Tivo and I love it. VM aren't going to ditch Tivo, so why should I be concerned or care about how many other people have it?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Virgin have already stated they are going to move all their customers across to TiVo eventually, so it will never be 'a flop'

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Probably why as well as getting Tivo rolled out they've got Sky Anytime+ coming as well then?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I personally think it will be a hit over time , however the user base will decide this not Virgin.

---------- Post added at 21:37 ---------- Previous post was at 21:35 ----------

Yes this will be a good addition.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I can't confirm how much of the £3 Virgin pay TiVo but if you see a Virgin Media TiVo Blog posting - Investment bank estimates cost of TiVo deal for Virgin Media to be £29 million - it states:

"From a Tivo SEC filing, some language on the Virgin deal: “The monthly fees, which commence upon delivery, are guaranteed and increase over time. The agreement has a multi-year term with additional limited renewal rights granted to Virgin. The agreement creates a mutually exclusive distribution arrangement under which TiVo will develop software for DVR set top box platforms and non-DVR set top boxes that will be deployed in the future by Virgin in the United Kingdom...."

Link to the original article shows it to be posted in November 2009

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Of course there is a monthly fee but what I am saying is that Virgin used to pay liberate there wasn't a separate payment for that. For all we know VM decided that they could tag on £3 to each subscriber and call it a TV fee.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

There was a seperate fee when the V+HD/TV Drive first launched - £10 a month for those on the top package and £15 a month for those on lower packages

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Den we have been very patent as you well know "how long is a piece of string" comes to mind.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Anything's possible I suppose but I can't see it myself. If they didn't charge the £3 (or whatever TiVo require) they would be paying that money out of existing funds and risk making a potential loss.

---------- Post added at 21:59 ---------- Previous post was at 21:57 ----------

I remember that, though we did not get ours until the VIP packs came out. Think the fee was dropped (by) then or am I wrong?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

It was changed in June 2007 (and was always covered by the VIP bundle), but remember even now the V+HD box costs £5 on M/M+/L where the TiVo is £3

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I'm not, seriously. I'm just trying to give an alternative opinion and view on this to provoke thought and debate. My opinions may not be liked by everyone, or even accurate, but that's the beauty of posting in a forum.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Hopefully the TiVo charge will be merged into XL or VIP in the (near) future then.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I suppose it all depends when they decide to roll it our to every customer. I'd imagine customers who get TiVo, but don't actually request TiVo will get it free of charge? TiVo will be a success if Virgin claw back their costs for development, production and marketing before they start rolling it out across the whole network.

---------- Post added at 22:18 ---------- Previous post was at 22:15 ----------

Knowing our friends at SKY, our version will purely be SD while SKY will offer their customers HD content across the board. We all know SKY too well now, they make you think you're getting a good deal just before pulling the rug from under your feet.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

TiVo is both software and hardware. Saying TiVo will be rolled out to the whole network does not mean giving/charging everyone for one of the two boxes out at the moment.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yeah I know but I was concerned about the £3.00 charge for the TiVo EPG, or whatever the £3.00 covers. Surely customers who don't request a TiVo update won't be expected to pay £3.00 per month for whatever version of TiVo they eventually receive.

Wow the above post finally pulls this thread back on topic, or as close to is as it's been for pages now.....mainly due to my off topic posts :)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Virgin didn't develop anything they licensed TiVo and had it tailored to their needs. Remember Virgin is just one of Tivos customers as they are rolling this out to some of the smaller cable companies in the US and Europe. Even the box is the same one several other European cable companies are using so they didn't even have a custom box made.

This would have been far cheaper then developing one in house and as other cable companies ask for more tailoring we can expect more features being rolled out to us.

---------- Post added at 22:32 ---------- Previous post was at 22:30 ----------

Remember that the EPG data is not provided by TiVo Virgin signed with Turbine who just happened to supply TiVo in the US. They could have signed with any number of providers for this service.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Then all Virgin will really be looking to claw back is the money they invested in the multi-million pound ad campaign for TiVo. Once they have covered the costs of marketing they might consider the TiVo roll-out across their full network.

That's some good info Zantarous, you clearly know your stuff.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I think what would be more interesting to know is how many V+ box are out there versus standard V boxes. I would imagine that the V boxes are what the majority of customers still have.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Some more good info from you again. I'm learning some good TiVo facts in this thread this evening.

---------- Post added at 22:40 ---------- Previous post was at 22:38 ----------

That would be interesting. Some of the Virgin staff who post might be able to help us out with some figures?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Too many of Murdock's Men (probably the name of a show starting on Sky Atlantic soon) hanging around.

But in all honesty, why would the staff (at what I'd imagine is a risk to their jobs) give out those figures on this?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

This should give you some idea - up until last year the V+HD box was the only HD box Virgin had (from the quarterly results)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

That's some interesting info Ben, thanks for sharing.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yes thats why l love this forum because it brings people from different strands of society and backgrounds and we all have a voice although mine is a very quiet one compared to others.:);):)

Re: Is the TiVo charge now £3 per month on all TV packs?
 

The irony being that Sky Atlantic launch statistics would make even worse reading than the Tivo numbers.

You're data mining. You already have an opinion in your head and you are twisting perfectly acceptable numbers to try to prove a point.

I'm surprised you seem to have completely taken VM statistics out of context yet Atlantic continues to underachieve and that has 'pulling power'.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Your right to poke holes in my opinions, I don't expect them to be agreeable to everyone. I don't agree with all of your above comments however you do make some fair points. I like your use of the term "data mining" I'm going to use that in future posts, it's got a good buzz about it.

Peace

Re: Is the TiVo charge now £3 per month on all TV packs?
 

In regards to Sky Atlantic I have to say is keep it, as I think that the channel is a pile of ?.

The only channel that I want is SCUZZ as Kerrang has become too:mad:
Also METAL SHOULD BE FOR THE MASSES AND NOT THE FEW THAT CAN HANDLE IT.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I know what you mean. Everytime I watch Kerrang it's not long until a Papa Roach or Linkin Park video is shown. Kerrang used to be fresh but now it feels like the same old stuff over and over again. I must admit however I do enjoy Drowning Pool "Bodies" which still gets played from time to time.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

I thought another price slash for TiVo was on the cards however now they seem to be giving it away to new customers:

http://shop.virginmedia.com/digital-...ze-m-plus.html

http://shop.virginmedia.com/digital-tv/tv-size-l.html

http://shop.virginmedia.com/digital-tv/tv-size-xl.html

I'm looking forward to the tickle campaign next month. I'm sure long serving Virgin customers who don't currently have TiVo will be rewarded for their loyalty by receiving a free 500Gb TiVo box, with free installation, to show Virgin truely value them just as much as new customers. Heck now that Virgin can afford to give TiVo away, maybe existing customers will be paid to take TiVO:p:

I'm now out of contract with Virgin. If I cancel my service today, how long would I need to wait to be able to return as a new customer to take advantage of the above offers?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Indeed http://shop.virginmedia.com/existing...ox-prices.html

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yes but that is the exact same deal as before, you are getting the £49.95 activation fee for free but having to pay the £49.95 installation costs instead.

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Yeah I think long term Virgin customers will expect a tickle which gives them 500gb TiVo free, with free installation, just like brand new customers.

There will be long term "Virgin" customers who may have joined via NTL or Telewest many moons ago who have never had a free install or activation deal ever. Hopefully during the October tickle period Virgin will single out these guys and give them a deal to match new customers.

Also as I'm out of contract, and seriously thinking about joining SKY, hopefully SKY might rethink some of their current offers for new customers joining their platform. This is when competition is healthy for the customer. Wishful thinking maybe but how many people when taking TiVo just 6 months ago thought Virgin would be giving it away free to new customers so soon after launch?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

That's what I was thinking :confused:

Re: Is the TiVo charge now £3 per month on all TV packs?
 

What bugs me is the great offer new customers always seem to get. For £23.40 per month a new customer can get TiVo 500Gb, Phone M plus TV M+ without any install charge and no TiVo activation fee.

http://img189.imageshack.us/img189/6289/tvbills.jpg

http://img571.imageshack.us/img571/6003/phonepg.jpg

As you can see from the above images I pay Virgin roughly £175.00 per month, or £2100.00 per year. Now I'm not claiming I'm being ripped off, or over charged. I've picked the services which I receive from Virgin and other than a few missing TV channels I'm fairly happy.

If Virgin are now giving TiVO 500Gb away free to new customers they are setting a precident as to how they value the product. If they can give it away for free to one customer, why not another? Is it wrong for me to expect a tickle next month offering a free 500Gb or 1Tb TiVo box with free installation? After all I'm out of contract and must be considered a high end customer based on my monthly outlay. I'd even consider a new 18 month TV deal with the offer of receiving a completely free TiVo box with no install fee. I'd also be less risk than a brand new customer. I've been a Virgin / Telewest customer since 2005 without ever missing a monthly repayment. Virgin will know I'm a trusted and valued customer.

I'll be expecting a great offer within the next 4 weeks in line with the tickle campaign, somehow I don't think I'll hear anything.

http://mediacentre.virginmedia.com/S...ckle-21b0.aspx

P.S. Almost forgot. I called retentions 2 nights ago as I'm considering SKY to get access to the new Channel Box Nation. I thought I'd give retentions a call in the off chance they'd offer me something special seeing I'm out of contract. I think the universally agreed term for what was offered is "not a sausage".

Re: Is the TiVo charge now £3 per month on all TV packs?
 

According to the small print, the offer for free installation for new customers ended on 28/09/2011. Either VM have cocked up the small print or totally cocked up the new customers offer.
What about VM's mantra of all customers are equal, if that still exists then shouldn't existing customers be able to get the free Tivo and free installation?

Re: Is the TiVo charge now £3 per month on all TV packs?
 

Everyone is paying the same price for TiVo. The activation fees (or lack of) are the same for both the 500GB and 1TB TiVo for both.

The difference is whether you get a free install or not. New customers currently do if they order online. This is something Virgin have done from time to time for new customer installs in the past to attract new custom

Re: Is the TiVo charge now £3 per month on all TV packs?
 

What I'm referring to, but didn't explain clearly, is the overall cost of getting TiVo installed and up and running in your house. New customers won't pay a penny. Existing customers will pay £49.95 install fee. That's the problem.

Virgin will give a free box and free install to a new customer for a little as £23.40 per month on an 18 month contract whilst long time loyal customers who pay double, treble and often quadruple what the new customer pays will still have to fork out an install fee. What I can't understand is why Virgin would potentially risk losing a valued customer to SKY rather than saying, "your out of contract and considering going to SKY. How about we offer you TiVo 500Gb for free, with no install charge, but you have to accept a new 18 month contract."

Surely Virgin can see the value in waiving £49.95 to keep someone for a further 18 months who pays then almost £170.00 per month? It won't just be me either. There will be tens of thousands of customers in the same position as myself who could easily be retained with the right sweetener.

As posted above, I'm expecting Virgin to be working on a tickle to keep me and others like me very happy.

On, any news on Box Nation coming soon? :D

Re: Is the TiVo charge now £3 per month on all TV packs?
 

But then Virgin make back the waiving of the install fee over the 18 month contract because that new customer has gone from paying £0 a month to (in your example)£23.40

So Virgin gain £371.25 in extra rental over the contract period by waiving the £49.95 installation fee. So part of that then covers the cost of the TiVo box

Re: Is the TiVo charge now £3 per month on all TV packs?
 

By offering free install to existing customers you are able to lock them into a new 18 month TV deal guaranteeing a continued income from a reliable and valued customer. Waiving £49.95 to secure a new 18 month contract seems like a fair deal to both Virgin and the customer to me. Also it's fairly likely the existing customer will already have other services you provide. I'm sure either through line rental, on demand views and other charges Virgin will make more than the £49.95 back that they waived.

Just in case this is coming across the wrong way, I'm not having a go at you Ben. I appreciate that someone from within Virgin is taking the time to listen to my views. We might not agree but our exchange is valuable to me, other forum members and hopefully yourself and Virgin in someway.