Originally Posted by craigj2k11 (Post 35231720)

yes but VM will be using 8 channels in the future and the modem cant handle 8

Originally Posted by Skie (Post 35232077)

Wasn't the VMNG300 supposed to be updatable with firmware to handle 8 channels? I guess this could just have come from VM's blustering staff while they were using them for the trials on higher speeds. We've certainly heard make believe things from them before :p

Originally Posted by Chrysalis (Post 35232084)

yeah the excuse that the vmng300 cannot handle 8 channels is just petty.

If its possible to do via firmware then that is a trivial thing to make it compatible.
If its not possible it also shouldnt be that diffilcult to source a new modem from somewhere that is compatible. I dont think the superhub is the only modem in the market that has 8 channel spec.

Originally Posted by craigj2k11 (Post 35232108)

i dont really care about 8 channels, but i would be extremely upset if the VM firmware guys got set loose on the VMNG300, it would be ruined forever!!

Originally Posted by Ignitionnet (Post 35232113)

VM don't write the firmware they submit feature requests and bugs to the hardware manufacturer.

The failings with the Superhub are Netgear's.

Who'd have thought, Netgear sucking.

Originally Posted by Ignitionnet (Post 35232109)

The Superhub is based on a chipset that can be used for home gateways or for modems.

They are following in the footsteps of people like Comhem in offering a combined unit.

It's potentially a good idea, just in the case of the Superhub incredibly badly executed.

Originally Posted by Chrysalis (Post 35232126)

agreed, the 8 channel thing been dished out on here from VM staff is just a smokescreen really. It was a good idea to provide such a unit but to me the 2 main issues were.

1 - removing choice, forcing the unit on new customers and upgrades and without a bridge mode.
2 - releasing too early with testers telling VM its not ready and not functional enough.

I would have kept the vmng300 available as an option on new orders and upgrades, initially the superhub optional but free to get volunteers, give it a run with low takeup make sure it works and stable, then eventually make it the default option but however always have the vmng300 optional for those who want it. Everyone happy not rocket science. Instead VM went in full throttle with it.

Originally Posted by Ignitionnet (Post 35232113)

VM don't write the firmware they submit feature requests and bugs to the hardware manufacturer.

The failings with the Superhub are Netgear's.

Who'd have thought, Netgear sucking.

Originally Posted by Masque (Post 35232112)

The are many modems capable and also many have be trialled but Virginmedia decided that a hub in the two forms that we presently have are the way forward and are here to stay with no reprise of the VMNG300.

Originally Posted by craigj2k11 (Post 35232128)

agreed.

completley off topic, do VM bond upstream channels, even the VMNG300 has capacity for four upstream channels, as does the superhub, but even the 100mb has 1 upstream?

Originally Posted by pip08456 (Post 35232133)

There is nothing wrong with a hub per se providing it does the job it's supposed to.

However , if Igni's previous post has veracity (which I don't doubt) then the Superhub you are on about is not here to stay as the form you currently have is provided by Netgear.

I know you can't comment on it being changed but it might just stop you continually harping on as to how there's nothing wrong with yours so it must be alright.:D

Originally Posted by pip08456 (Post 35232133)

As upload speed increases and to potentially relieve loading channel bonding will be introduced on upstream at some point.

Originally Posted by Ignitionnet (Post 35232145)

I

Later this year, support for it has only relatively recently been good to go from Motorola and Cisco. 3 kinds of CMTS certification on DOCSIS 3, bronze, silver, gold, both BSR and 10k are as far as I know bronze which means no upstream bonding.

This may have changed recently as both had this feature in production so it makes sense for them to get it certified for the CableLabs kudos.

Originally Posted by Chrysalis (Post 35232152)

yeah I expect there wont be any PR on it, simply put there will one day probably be a superhub that looks the same but internally will be different and probably different (advanced) GUI as new vendor.

Originally Posted by pip08456 (Post 35232157)

Does that mean upstream will be moving from DOCSIS 2 to 3?

Originally Posted by jb66 (Post 35232162)

I hope its an ambit-d-link partnership

Originally Posted by craigj2k11 (Post 35232159)

they need to get rid of those big red buttons lol

---------- Post added at 22:38 ---------- Previous post was at 22:38 ----------



cant see it any time soon, they havnt even finished rolling out DOCSIS2

Originally Posted by jb66 (Post 35232164)

I just dont understand virgin, they binned netgears crappy router that came with the 50meg, why go back. The only good thing netgear done was that wireless g router that was white.

Originally Posted by Chrysalis (Post 35232170)

I expect £££.

netgear probably did the cheapest quote.

Originally Posted by jb66 (Post 35232175)

I was a tester and reported problems on a daily basis, still to this day (6 months and 3 superhubs later) my wifi drops

Originally Posted by Ignitionnet (Post 35231498)

Evidently VM aren't too keen on the Netgear Superhub given they are replacing the hardware with another manufacturer.

Originally Posted by jb66 (Post 35232164)

I just dont understand virgin, they binned netgears crappy router that came with the 50meg, why go back. The only good thing netgear done was that wireless g router that was white.

Originally Posted by Daveoc64 (Post 35232913)

I don't think you're wrong there.

The Netgear DG834G (ADSL) and WGR614 (Cable) were pretty reliable products (although the original firmware was a bit dodgy!).
Since getting Cable Broadband 10 years ago, we've had 5 routers and the Superhub has been the least reliable of them all (in less than two months).

Originally Posted by craigj2k11 (Post 35232963)

dum dum dum dummmmmmm

netgear programming department strikes again

Originally Posted by Ignitionnet (Post 35233065)

They were on strike as they weren't being provided enough bananas.

Originally Posted by Jonboy (Post 35242356)

i too now have started to suffer from wifi dropout my superhub worked fine for about a week ,and now i haver too reboot the damm thing nearly every day for the wifi too work random dropouts no signal i was on 20meg before with old modem and linsys54g router and never had a problem their is a problem with this router and it needs fixing sooner rather than later superhub more like pooper blub

Originally Posted by Jonboy (Post 35242356)

i too now have started to suffer from wifi dropout my superhub worked fine for about a week ,and now i haver too reboot the damm thing nearly every day for the wifi too work random dropouts no signal i was on 20meg before with old modem and linsys54g router and never had a problem their is a problem with this router and it needs fixing sooner rather than later superhub more like pooper blub

Originally Posted by Jonboy (Post 35242562)

thanks for the info guys but i have done all of this i also installed xirrus and can watch the signal fade away i switch the hub off for about 5 mins switch back on and its fine for the rest of the day (normally) inSSider picks up 5 users all on 6 i have played the numbers game moving mine to 11 and 11 seems the more stable for some reason i have never had this problem untill i moved to 30meg with this all singing all dying sorry i mean dancing hub no point in asking for an echange hub its a software fault has too be so its a wait and see i will give it 6mths if nothing sorted by then then i will start too kick out

Originally Posted by Hugh (Post 35242587)

Originally Posted by TJS (Post 35242581)

https://www.cableforum.co.uk/images/...2011/05/74.png

wireless still running perfect; the only reason it went off 8 days ago is because of a power-cut. it was up-to about 14 days before the cut with no problems :)

https://www.cableforum.co.uk/images/...2011/05/75.png
Wireless stats for the network, I am at the opposite side of the house and upstairs; away from the superhub, and because of a wall which was moved in the house there is a Steel RSJ which will be blocking some of the signal

https://www.cableforum.co.uk/images/...2011/05/76.png
http://www.pingtest.net/result/40820157.png

Originally Posted by jtaylor06 (Post 35242914)

Had no idea that chickens can have their own wireless network. Are they surfing the internet before they become an essential asset to the KFC bargain bucket ;)

Originally Posted by Neo-Tech (Post 35242940)

@TJS, How did you get your Mac to show that information?

Originally Posted by Neo-Tech (Post 35242940)

@TJS, How did you get your Mac to show that information?

Originally Posted by Skie (Post 35242931)

My wifi network is called "cows". Seems like we have a bit of a farmyard theme going on here!

Originally Posted by Hugh (Post 35242984)

My upstairs wifi network is called "woofwoof", so you could be right...

Originally Posted by Sephiroth (Post 35243045)

I don't doubt that VM will provide an alternative device given the Superhub disaster. What I find incredible is:

1/
The recklessness of VM in launching the Superhub onto its trusting customer base. People signed contracts and parted with money for this.

2/
When Igni signed up again with VM, they were dumb enough to provide himn with a Superhub He knew what was coming (wasn't quite the trusting customer as others!) and VM should have known what they'd get back from him.

3/
The pig-headedness of VM in pretending it's all BAU. Fancy not specifying bridge mode in the first place? What kind of people specify this equipment?

True that Ubee don't make the VMNG 300 any more - so VM had to get something else. But to force its customers into a lamely specified device (never mind its flaws) beggars belief. There are so many other proven devices available.

Watching the tease as peops try to get details of the upcoming device should be fun.

Originally Posted by Masque (Post 35243064)

... and shortly we will have modem only mode.

Originally Posted by Masque (Post 35243064)

You have read that the new device is just the Superhub with another manufacturer on board nothing more and shortly we will have modem only mode.

Originally Posted by Sephiroth (Post 35243380)

LOL Marque. Nothing more eh? Of course it's another manufacturer and maybe the new device will earn the prefix "Super".

Shortly, eh? Bridge mode should have been in the starting line up, not 6 months later.

There's really nothing for VM to hold its head up high on and jkid itself in any way. It's a current shambles and nothing less.

Originally Posted by Nopanic (Post 35243383)

It could be worse that the current one :D

(that's got nothing to do with anything I know from VM by the way)

Originally Posted by TJS (Post 35242946)

Press option (alt) and click on wifi :dozey:

Originally Posted by Masque (Post 35242942)

Which information do you mean.

Originally Posted by jb66 (Post 35243023)

A customer I went to had an SSID as IHATEVIRGIN

Originally Posted by Sephiroth (Post 35243393)

Quite. Because what you do know from VM, if you know it, would not lead you to offer what you did! LOL.

Originally Posted by Neo-Tech (Post 35243433)

Bingo. ;) Thanks!


I lol'd.

Originally Posted by Neo-Tech (Post 35243502)

As much as how awesome AirPort is, the drivers in OSX are purely shocking.

Originally Posted by Neo-Tech (Post 35243502)

As much as how awesome AirPort is, the drivers in OSX are purely shocking.

Originally Posted by TJS (Post 35243596)

In what way?

Originally Posted by Stephen (Post 35243390)

Originally Posted by KenK (Post 35243620)

But "superhub" is a silly childish name - VM started it ...

Originally Posted by Stephen (Post 35243622)

No it's a perfectly fine name.

Originally Posted by Stephen (Post 35243622)

No it's a perfectly fine name.

Originally Posted by jb66 (Post 35243623)

No It's not, how can it be called super when it's dreadful, the regular hub is better than the souperhub. I agree virgin started it, they've called a pile of plastic poo a 'superhub'

I've had my vmng300 for two weeks now and it's never rebooted once, wifi has been solid and it's kept the ssid I set

Originally Posted by Stephen (Post 35243622)

No it's a perfectly fine name.

Originally Posted by Sephiroth (Post 35243628)

In YOUR opinion. I'm not allowed to publish mine. That's childish.

Originally Posted by Stephen (Post 35243627)

So please refrain from silly name calling, it's not big and it's not clever. If people can't stick to calling it by it's official name then you maybe be subject to warnings and/or infractions.

Originally Posted by Stephen (Post 35243627)

It may not have been great for you but for me and most others, it's been perfect. My wifi has only dropped 3 times since I got it in October and the connection is totally solid and have had no issues with gaming or downloading.

Originally Posted by _wtf_ (Post 35243634)

Seriously!?!?!?

You're going to moderate peoples opinions of equipment!?!?!?

Originally Posted by Stephen (Post 35243636)

There has already been a warning by another team member. It's actually in the t&cs about name calling of VM devices.

Peoples opinions are one thing but using silly names is an other thing.

Originally Posted by Sephiroth (Post 35243635)

It's not the numners of uncomplianing users that defines this wretched device as being anything but Super.

It has buggy firmware and seriously so; it is seriously feature lame; it was offered without bridge mode to allow users who needed more features to conveniently attach a decent router.

Just because it's been great for you doesn't make this self-evident piece of rubbish aptly named "Super".

When VM bring out the replacement for the existing so called Superhub what spin will we have fu with as they explain away the dumping of this bug ridden lame thing.

This saga hasn't been VM's finest hour.

Originally Posted by _wtf_ (Post 35243634)

Seriously!?!?!?

You're going to moderate peoples opinions of equipment!?!?!?

Originally Posted by KenK (Post 35243637)

Go on then, post a link.

Originally Posted by Stephen (Post 35243642)

Originally Posted by jb66 (Post 35243641)

But the hub is the 10meg hub. How many hubs have you installed Stephen?

Originally Posted by Masque (Post 35243644)

Snap!!!

Originally Posted by Masque (Post 35243640)

Here is the relevant link. http://www.cableforum.co.uk/board/35183270-post18.html

Originally Posted by Stephen (Post 35243642)

Originally Posted by KenK (Post 35243648)

No, they're links to someone else's post. Post a link to the T&Cs that says people can't comment on VM's equipment, or naming thereof.

Originally Posted by jb66 (Post 35243623)

No It's not, how can it be called super when it's dreadful, the regular hub is better than the souperhub. I agree virgin started it, they've called a pile of plastic poo a 'superhub'

I've had my vmng300 for two weeks now and it's never rebooted once, wifi has been solid and it's kept the ssid I set

Originally Posted by TJS (Post 35243652)

My superhub never reboots its self.

https://www.cableforum.co.uk/images/...2011/05/72.png

---------- Post added at 21:57 ---------- Previous post was at 21:56 ----------

P.s. 9 days is so far, only time its cut off is due to a powercut; prior to that it was up to around 12 days :)

Originally Posted by _wtf_ (Post 35243649)

Hmm, I suppose you have to look after the advertisers, but then surely you can't claim to be an independent forum with unbiased information?

Originally Posted by KenK (Post 35243648)

No, they're links to someone else's post. Post a link to the T&Cs that says people can't comment on VM's equipment, or naming thereof.

Originally Posted by KenK (Post 35243648)

No, they're links to someone else's post. Post a link to the T&Cs that says people can't comment on VM's equipment, or naming thereof.

Originally Posted by _wtf_ (Post 35243649)

Hmm, I suppose you have to look after the advertisers, but then surely you can't claim to be an independent forum with unbiased information?