Re: TiVo Picture Quality
 

Totally agree with you :)

Not at the moment, As me and my partner have a new baby and a day after he came out of the hospital he was back in :(


Yes I do have HD:D

Sorry for the way the post was worded but I have had a lot on my mind over the last few months:(

Re: TiVo Picture Quality
 

Don't we all. Hope babby comes back out of hospital pronto! Chin up.

Re: TiVo Picture Quality
 

He is only 4 days old and he came out today but has to go back in sunday for more blood tests, Then we will see what happens:confused:

Re: TiVo Picture Quality
 

Hope everything goes well pal.

Re: TiVo Picture Quality
 

Yep, can confirm the same on my TV.

However on my TV I seem to get the reverse of what Lew posted. i.e. on 1080i the text is pretty clear but if I set the output to 576i and let the TV do the work it looks really bad.

Re: TiVo Picture Quality
 

Sorry to hear that hope all goes well mate,having children myself i can sense what you are going through and wish you all the best.:)

Re: TiVo Picture Quality
 

I seem to recall a similar thing with the "blurry menus" problem on the V+ box when set to 1080. Some people noticed the problem and others didn't, so it looks like it may only affect certain makes/models of TV.

Re: TiVo Picture Quality
 

I also remember that albeit i thought it was 720p that people were moaning about

Re: TiVo Picture Quality
 

No, it was definitely 1080i that was affected, 720p was fine.

http://forums.digitalspy.co.uk/showthread.php?t=985668

Re: TiVo Picture Quality
 

Just seen the post mate ,keep your chin up and look after your good lady.Hope your son gets better soon.

Re: TiVo Picture Quality
 

I hope it all goes well. It's always a concern when they're so tiny. At least he's in the right place. Chin up. ;)

Re: TiVo Picture Quality
 

devilincarnate,I hope the baby is ok mate.

Re: TiVo Picture Quality
 

Thanks for the support:D

Re: TiVo Picture Quality
 

Just bought a panny P42g30. I can't believe how much better the HD (1080i) is than the 37PX70. And this while its being run in. SD definitely better on it as well.

Re: TiVo Picture Quality
 

Noticed something funny yesterday while on Cbeebies after it stopped broadcasting. If I flick onto the channel or in and out of the tivo menu then *sometimes* the text will show up clearly for a short time and then blur out and then return with the text all funny again.

If I can figure out a repeatable process I'll post it. Shame I can't record it somehow... not bright enough to get a video clip of it.

Re: TiVo Picture Quality
 

Hi

I had the TIVO installed last Tuesday and I too notice the difference between the picture quality in SD and HD of that of my replaced Samsung Virgin+ HD box. In fact the TIVO HD image is just on a par with the upscaled SD image of that of my old box. It is so bad my wife has noticed the difference.

I note from reading this forum that I am not alone on this problem and that there is a possiible firmwear fix imminent.

Has anyone any update on this?

If one is not forthcoming in the near future, I see there is no alternative but request return of Samsung Virgin+ box, under Viirgins 28 day return policy, to keep the peace indoors.

For information I have a Sony KDL32v4000 television (all picture enhancement settings off) and have tried the TIVO video settings on 1080i & 720p output and all other settings to no avail.

If anyone has any suggestions this would be appreciated with many thanks.

Re: TiVo Picture Quality
 

Check that the overscan setting hasn't been changed on your TV. When I switched from a V+ to a TiVo my Sony TV (KDL-40EX403) reset the overscan setting (Settings->Display->Screen->Display Area) which made HD look fuzzy as there was no longer a 1:1 pixel mapping. Once I'd reset this there was no noticeable difference between the TiVo and V+ on HD channels.

What you're describing is not what's being discussed in this thread; this thread is discussing a problem with the way the TiVo upscales SD channels.

Re: TiVo Picture Quality
 

I literally laughed out loud reading that, but it so perfectly sums up how the problem is perceived in your household.

Nice one, and I completely agree, as yes, even my wife noticed how soft the SD picture is.

Re: TiVo Picture Quality
 

It's not always the females either. My ex-partner was a guy and he couldn't tell the difference between HD and SD. To me it was night and day. "Look at the detail in the faces and the hair' I would say, and he would retort 'I just can't see the difference'! I felt like banging my head against the wall.

There's nowt so strange as folk, as they say!

Re: TiVo Picture Quality
 

Yes turning overscan off will improve your picture... but there are too many channels that broadcast on VM that will give you white lines (timecode info) at the top and / or at the bottom Yuk! :mad:

Re: TiVo Picture Quality
 

Just an update. I did phone Virgin and registered my dis-satisfaction and requested to revert back to my trusty Samsung Virgin+hdbox, but they insisted they send an engineer first.
He arrived this morning and advised me that the reason was probably because I had an LCD tv instead of an LED tv, which he says gives a better hd/sd image and would account for my problem. Also contrary to previous advice on this forum my tv 'sharpness' setting was turned off, but should be switched on.
I'm still not happy, but perhaps TIVO will grow on me, particularly if they remedy the lack of 'reminder facility' and programme recording 'padding' facility.

Re: TiVo Picture Quality
 

What a pile of junk , there are some excellent LCD TVs out there.

Re: TiVo Picture Quality
 

VM are supposed to be bringing out an update to solve the pq problem some people have. They also might add reminders. If you can't cope without them and if VM are unwilling to tell you for certain they will be added then you would be better to revert to the V+ IMO.

Re: TiVo Picture Quality
 

The tech is talking utter nonsense!!

Some people said its a problem with the way the box is outputting the frames in the wrong order and an update to TiVo should sort it out. Due to American software and the PAL picture. I think anyway.

I have a Samsung TV and the pq looks great, but it seems to be certain makes/models that it is more noticable on.

Re: TiVo Picture Quality
 

What's the tech supposed to say, he can't exactly say the TiVo has a crap picture to the customers face

Re: TiVo Picture Quality
 

LOL does that mean you think its not great ?

Re: TiVo Picture Quality
 

Shouldn't he just tell them the truth? That some tv's have a pq issue with tivo and if the customer wants his old box until a fix is available then so be it. He shouldn't fob him off by telling him he has the wrong sort of tv.

Re: TiVo Picture Quality
 

Very well said:D

Can I just add what happen's if the tech does not know about the PQ issue:confused:

Re: TiVo Picture Quality
 

Well shouldn't he know Devil? If VM aren't briefing their tech's properly then they will try a box swap out or something which costs the company money. That has to be passed on to us customers. In fairness to the tech's though perhaps the customer should be told there is a pq issue and there is a fix on the way when they phone up faults in the first place.

Re: TiVo Picture Quality
 

Yes I agree, But it has been stated that some installers are sub-contracted so they will be the last to know? ( Not sure if correct ):confused:

Re: TiVo Picture Quality
 

Ah OK. I still think they should be properly briefed about current box issues but I take your point.

Re: TiVo Picture Quality
 

I only know of picture quality issue because I own one or post on here, no official statement has been made to techs.

I think the hd picture is brilliant but sd isn't a patch on my sa v+

Re: TiVo Picture Quality
 

I'm surprised they don't keep tech's updated with current issues. It would be easy to do wouldn't it? The pq issue being a case in point. How does a tech have a cat in hell's chance of dealing with problems like that if he doesn't know that there is a known issue.

Re: TiVo Picture Quality
 

Had our much awaited TiVo installed last week was quite excited to.

The TiVo auto detected our Panasonic Plasma for 720 which is correct but oh dear the picture was very poor compared with our old SA V+ box.

We sit around 10ft from our 42 Inch Pana and the picture was just awful faces looked smudged, text at the top of the page on our local ITV weather was jumping :shocked: it gave a very soft image losing a lot of detail. All in all it was quite a drop from our SA V+ box.

Luckily for me setting the TiVO to 576i and allowing the panny to do the up scaling gave a much better picture until we could get our old SA V+ Box back and the TiVo removed.

Having used all VM Boxes in the past and having done some side by side comparisons on the same TV I would have to give the following out of 100 for up scaling.

SA V+ Box - 100/100

TiVo - 90/100

Samsung V+ Box - 85/100

I am sure on some TVs the difference would not be as noticeable as ours, and I imagine anyone upgrading from a Samsung V+ Box also wouldn’t notice much difference if any at all.

Glad to have our SA Box back now :D might even try the TiVo again later in the year when this has been fixed in an update.

Re: TiVo Picture Quality
 

I've been tempted by the 500GB offer, but I think I will also hold off until the pq issue is resolved.

Re: TiVo Picture Quality
 

Do you actually watch much SD these days?

Re: TiVo Picture Quality
 

Loads, annoyingly. Of the 700 odd mb of stuff on my TiVo, only 28 episodes are HD. Not through choice either!

Re: TiVo Picture Quality
 

A update from the VM TiVo forum?

http://community.virginmedia.com/t5/...ty/td-p/500443

Re: TiVo Picture Quality
 

I've had my TiVo for a month now and like everyone else was very disappointed with the PQ compared to my previous V+ box.

My tv is a Sony Bravia 40" model and after reading comments on here and other forums I decided to play with my tv settings

The first thing I did was change the Display Area to Full pixel and that made a big difference. Then I increased the sharpness settings.

It is now an excellent picture might even be better than V+ so I recommend people to experiment with their settings before complaining to Virgin.

Re: TiVo Picture Quality
 

To be honest I haven't noticed any change in picture quality between my SA V+ and my Tivo. I would say it's worth checking TV settings, all devices vary. I have different settings for DVD player, Xbox and TV, connected through Sony AV receiver to a Samsung 40" LCD with 1:1 Pixel mapping.

Re: TiVo Picture Quality
 

I have a Sony Bravia kdl32v4000 and do not have the menu facility to change any settings, only the basic colour, contrast etc etc and unable to improve the pq quality like yourself to that to my previous Virgin+ box

Re: TiVo Picture Quality
 

You see, not all of us have that luxury. I have one hdmi input so have bought a high quality Octavo hdmi switch box to route everything through. I set up my plasma with DVD Essentials and the picture looks really good with everything apart from TiVo. I don't accept that TiVo should require a different setup to everything else in order to display a decent picture.

Re: TiVo Picture Quality
 

Being completely dis-satified with the picture quality, lack of programme reminder and padding default, I have swallowed the bullet and exercised my TIVO 28 day return option and am going back to Virgin+hd.

I do not think 'Retentions' were very happy, as they are delivering a replacement box tomorrow, no set time- just an all day wait-, and have to install this myself. They will arrange to pick up the TIVO at a later date, but this will be at a time that i am agreeable with. They did offer to send someone to reinstall, but wait for it the earliest date was 16 July.

I know Virgin are looking into these problems, but who knows how long the wait for any solution, if any.

Their engineers response to the picture quality was change my lcd tv to an led tv.

PS... is it easy to reinstall the Virgin+ hd box, bearing in mind I am 68?

Re: TiVo Picture Quality
 

A hard decision for you, I had exactly the same choice to make and just came down on the other side. I'm still twiddling my thumbs waiting for the first proper software update (beta or otherwise) and each day I wonder if I made the right choice. For now I think I did, but ask me again in a month.

Boz

Re: TiVo Picture Quality
 

Lets hope it comes soon, though I went into this with eyes wide open expecting there to be some early adopter headaches. For me the stability and small hard drive made the SA V+ unusable in the end. At least the TIVO solves both those major issues. I must admit, I was expecting to be blown away by the TIVO. After having it for a few months I just find it clunky and at times annoying to be honest. If they'd have brought out a box as fast and reliable as the V-HD with a 1Tb hard drive with the old software, I think I'd have been just as happy with it.

Re: TiVo Picture Quality
 

Same for me,

Hopping I made the right decision to hang on, its difficult at the moment to see any light, (never mind seeing it at the end of the Tunnel)

---------- Post added at 12:31 ---------- Previous post was at 12:28 ----------

Hope it goes ok for you :)

Re: TiVo Picture Quality
 

I loved my Tivo back in June 2002 (Queens Jubilee offer) when I bought it to when I stopped using it when I moved house and it had Virgin and a V+ in May 2008.

I went for a Tivo as soon as I could and paid the £149.
At the moment the only positives of this box over the V+ is the space.
Too many negatives to list.

I am playing the waiting game on this much talked about autumn update but if that does not fix a good % of what I consider to be issues I will be telling them to shove their 28 day thing and will go back to V+.
They did a very clever PR trick with the why don't you keep your original box for free in another room so they can tell you to order your PPV and red button etc on that.
Not the point at all.

As I have read elsewhere. Who the heck were the initial testers for this thing? All they had to do was give the box to a couple of hundred keen Virgin tv/Tivo enthusiasts all over these forums and they would have realised this would have got the negative reaction that I am seeing all over the place.

Re: TiVo Picture Quality
 

Totally agree with every word,

But as for a refund I have had my box for 39 days of sheer pain, tried to get a refund this morning and my V+ box back was refused

see my thread here save me typing it all out again

http://www.cableforum.co.uk/board/11...up-page-5.html

Good Luck;)

Re: TiVo Picture Quality
 

alot of people (rightfully so) will be hoping for this update in a few months time to sort alot of the problems out. i think they're going to be very disappointed.

adding new features (god only knows why they were overlooked in the first place) such as red button, reminders, default padding, box office etc won't all come at once and when they do theres no guarantee they'll be upto standard straight away. add the need for fixes for picture quality, boxes slowing down etc then i really don't think virgin can deliver it all any time soon.

i would imagine the updates won't come regularly either and it'll be one every 3-4 months or so.

Re: TiVo Picture Quality
 

It's not that those features were over looked. TiVo as it is in the USA is what we have with a few changes and there are lot more to come. It went through testing for months before being released, and as long as the basic TiVo features worked then I assume it was ok to release. All the other additions and changes will take a while to implant and you wouldn't want the TiVo to not be released till all that was sorted out do you?

I've been using mine for a long time and would not go back to the V+ at all. TiVo is just much better and I am happy to deal with the few issues, I never used reminders on V+ nor did I ever use the red button, so for me there isn't anything missing :)

Neither does my TiVo slow down at all, nor do I have any problems with PQ on my Samsung 46" LCD TV.

Re: TiVo Picture Quality
 

It does seem to depend on the make of your TV whether you see the problem. Samsungs seem to be unaffected while Sonys are affected.

Re: TiVo Picture Quality
 

I've noticed that as well. Must be the way the TVs process the images.

Re: TiVo Picture Quality
 

the fact is people will expect to have those features updated very soon.

you can say people should've researched more (would be a fair comment tbh) about what tivo does and doesn't do but the fact is people expect tivo to at least be able to do what v+ offer. it has been billed as the 'next generation' box afterall.

as an example it's madness to think that you upgrade from a v+ box and yet that'll have sky sports red button functioning before tivo. people are just expecting when they get tivo to have the basic features that they had previously with v+/sky, i don't think thats unreasonable.

Re: TiVo Picture Quality
 

TiVo is a totally different product though and all the features we will be getting added are new to TiVo as US TV doesn't have red button, ppv or reminders in the way that we have.

People shouldn't be expecting a V+ mark 2 but a totally new and different product.

Re: TiVo Picture Quality
 

They cant refuse to take the box back if it doesn't work properly

the '28 day' gig is a 'customer satisfaction' thing, like Argos, and they are not legally obligated to take it back in 28 days because they are not legal obligated to 'satisfy you' ("does not affect your statutory rights" thing)

They are, however legally obligated to sell you something 'fit for purpose' and if your problems are half what you describe it isn't (fit for purpose) = breech of contract

If you really want to return it - phone them back - report it faulty and tell them to get it out of your house - you would be at liberty to give them a time scale for removing it and tell them you will not be making any more payments for it - it would be wise to put this in writing

Re: TiVo Picture Quality
 

To Kenoliver
I'm sorry that your experience with the new Virgin Media TiVo service was a poor one.
Can you please PM me what your journey was like - did you talk with our faults department? Did you access our help & support areas?
Thanks
Robert

My views are my own and not that of Virgin Media

Re: TiVo Picture Quality
 

He appears to have closed his account if you look above it says guest.

Re: TiVo Picture Quality
 

You're right Masque. Thanks for this.
Robert

My views are my own and not that of Virgin Media

Re: TiVo Picture Quality
 

Would have liked to have known how ken got on with the CEO`s office. He did really seem to have a lot of problems with his box.

Re: TiVo Picture Quality
 

Re: TiVo Picture Quality
 

Ken says hi, and he's had some help with his problems. He's a lot happier with his TiVo.

Boz

Re: TiVo Picture Quality
 

Thanks for the update :)

Re: TiVo Picture Quality
 

Cheers Boz glad to hear ken`s happier now.

Re: TiVo Picture Quality
 

The thing is Stephen, you would expect a new PVR on the VM infrastructure would implement all the useful features of the older PVRs. Or at least I would and I expect a lot of other customers too.
To be quite honest I'd have paid 150quid just for a V+ with a 1TB HD and a faster CPU. I don't actually find much of the TiVo functionality to be all it's cracked up to be. Especially as the EPG data is still full of errors.

Re: TiVo Picture Quality
 

New update for these that have applied for this, But I bet not any one will reply if they have been picked?

Re: TiVo Picture Quality
 

Not anyone? I would have thought a lot would as people had to apply for this and it was a sell out. Or did you mean reply to your post? So its top secret from that wording.

Queue suspicion and paranoia!

Re: TiVo Picture Quality
 

Is he not refering to the PQ testing that those within it are not allowed to talk about in 'public'?

Re: TiVo Picture Quality
 

Actually the opposite is true

It's SD picture people are complaining about on Tivo compared to V+

Personally i cant tell the diff but it has been investigated and they have found a problem with 'SD' PQ and threaten to fix it

As far as I'm aware there is no 'documented' problem with HD PQ

Re: TiVo Picture Quality
 

http://community.virginmedia.com/t5/...ty/td-p/500443

Talks about other software features in the build, so i imagine it won't just be the PQ change.

Re: TiVo Picture Quality
 

Sorry I should have worded it better:( just meant to be a update for all about it seems that they are ready to testing.

Re: TiVo Picture Quality
 

It seems to depend on the make of your TV whether the difference is noticeable. Some TVs seem to be able to "correct" the problem somehow.

Re: TiVo Picture Quality
 

... that's worded better?

Sorry, just kidding (did you check down the back of the sofa?)

Re: TiVo Picture Quality
 

No I had it Surgically removed, So no more of the old Devilincarnate and in with the name sake attitude. Stuff humour as it seems redundant now on this forum?

Re: TiVo Picture Quality
 

Thanks for that Robert

Since my last series of posts I have had a Damascus moment :) regarding my TiVo and the Forum

My problems have been eased, and I am much happier now with my Box

I will PM you with details

Re: TiVo Picture Quality
 

Your not allowed to talk about the software and features contained not that you are on the trial. Saying that, better safe than sorry eh! :angel:

Re: TiVo Picture Quality
 

I have recently had TiVo box installed - the SD picture quality is terrible- had a Samsung V+ before, the PQ on the Samsung box on SD was far superior - not at HD levels - but - a very, very good SD image - the Tivo picture in SD is very soft, lots of smearing on motion- i real step back in my view which has spoiled the enjoyment of upgrading - its like watching on SCART !.

I am using a 55'' Samsung LED TV - so dont expect anything to special with SD material - but, the difference from the Samusng V+ to the Tivo is very noticeable.
I am personally gutted, how can this not be picked up before launch ?- surely releasing a premium box/service should enhance the customer experience ?

Very Disapointed. Its like a TV box version of my Superhub experience - great upgrade offer, take it on, disapointing result as the products not meeting expectations.
I really think VM have got there stuff together now with a overall product/service proposition to better the offering from Sky - but bad product launchs like this let them down badly.

Re: TiVo Picture Quality
 

Not everyone suffers from this issue, I certainly think TiVo pq is great. Have you checked the settings of your tv to see if turning off some of the processing effects help?

Re: TiVo Picture Quality
 

But there are plenty that do as well. There is a known filtering fault which wasn't picked up on trials, see VM Forum statement below.

A beta trial of Tivo software is about to start which includes a fix for this issue. But personally I am not expecting to see this update until September at teh earliest, as it includes feature enhancements as well, so will take time though beta testing.

So a case of either put up with the picture for 3 months or go back to V+. With TV adjustments, I've managed to get my picture to a state I can tolerate (still see the "softening" effect though) so I will wait for the update as enjoy have 1TB capacity so always record in HD (where softening effect is only minor) when possible.

http://community.virginmedia.com/t5/...ty/td-p/500443

Re: TiVo Picture Quality
 

Speaking as someone who as experienced similar problems I sympathise, I can tell you what helped me

My installer left my picture setting as force "full screen" by default, so SD programs designed for 4.3 had to be stretched to fill the screen

This made them look awful, I changed the setting to "Panel", it did improve the PQ , it also took me time to adjust to PQ, and I must say over the past 7 weeks I have seen an improvement

It may be just that I'm getting used to it, but I do believe it as improved,
Hope that helps :)

Re: TiVo Picture Quality
 

I know that however it seems to depend on the way the TV outputs the image and simply by changing the TVs image processing effect you can improve or fix it totally. I would say from the posts I have seen Sony TVs are among the worst affected and Samsung TVs haven't been effected as much.

I think its the way the box outputs the images and puts the frames in the wrong order causing the blurring or soft image. Some TVs seem to pick it up fine and change it back and others output as recieved. hope that made sense lol.

Re: TiVo Picture Quality
 

Yes I have a 12 month old Sony TV and have to say it just cannot be eliminated as an impact on PQ, just reduced to a level when I can tolerate it waiting for the fix.

Samsung TVs seems to be less affected with some people posting that they have seen no difference, so suggest working on the picture settings to try and reduce the impact.

In the end there is a fix coming but I would say still 3 months away to being deployed generally to all Tivo users.

Re: TiVo Picture Quality
 

My toshiba 32 with 720p HD has no signal processing capabilities whatsoever. My SD picture is dreadful, as described above.

Re: TiVo Picture Quality
 

Can I just ask a really stupid question here? When the beta-testers were given the TiVo box were they all given a new TV as well ( The same model? )

Re: TiVo Picture Quality
 

I don't think I'd call the TiVo's SD picture "dreadful" or "terrible" - it's a little softer than the V+ to my eyes but nowhere near as dire as has been suggested by some posters. It's better with the 720p setting than the 1080i if that helps.
I still think it's superior to the Sky+ HD box's SD handling and is certainly influenced by the bit-rate of the source material. I've been watching BBC3's Glastonbury coverage over the weekend and it looked fine and I'm frequently watching BBC4 and not noticing the PQ being particular poor. Of the SD I've seen of late, only 5USA (home of the excellent Justified) looked too soft to my eyes, but that looks even worse on Freeview. It's criminal that such excellent TV isn't being shown on 5HD instead...

Re: TiVo Picture Quality
 

They will have signed NDA's so you'll never know.

Re: TiVo Picture Quality
 

I have turned off all processing effects with this TV from day one of owning it as it makes for a very artificial image IMHO -
The whole point of this is that with the same settings on the TV, the same input ( ie, SD, at differing bit-rates ) - there is no doubt in my mind that the PQ is inferior to the Samsung V+ Box ( which was/is superb ) and now resides in my bedroom !

Its positive that VM have recognised the issue - just wish that I had been aware before upgrading - would have happily have waited -

Re: TiVo Picture Quality
 

It seems to be the US built stb having issues with the UK signal and displaying the framees in the wrong order. I think that is the simplest way to describe what a lot of people are seeing. However some TVs seems to be better at other in fixing or masking it.

I've still got a Samsung V+ connected and really don't see any difference between that or the TiVo in terms of PQ.

Re: TiVo Picture Quality
 

Doesn't seem too bad on my 50" Panasonic plasma.

Re: TiVo Picture Quality
 

The easiest way to check to see if your TV is affected by the problem is to tune to channel 999 and look at the text at the bottom of the screen.

If it looks like this your TV is not affected by the picture problem:

[img]Download Failed (1)[/img]

If it looks like this your TV is affected:

[img]Download Failed (1)[/img]

Note that this will only be the case if your TiVo is set to output 1080i. It won't be as noticeable if it's set to 720p, although you may find that the text flickers.

Re: TiVo Picture Quality
 

Mines a Sony and the picture is just as good as with the V+

Re: TiVo Picture Quality
 

My 46inch Panasonic plasma suffers the problem too, but in THX mode it just about manages to process it out. In normal mode it just looks rubbish as in Lew's 2nd image.

Hopefully they can fix this sooner rather than later.

Re: TiVo Picture Quality
 

My 50" Panasonic looks dreadful on SD
But I still like the Tivo :)

Re: TiVo Picture Quality
 

Oh my god that is just shocking, I really am surprised Virginmedia customers taking the state of the art Tivo are having such an awful picture quality.

I really am shocked its so bad.

Re: TiVo Picture Quality
 

I was one of the first to report the problem and people were telling me it was the way my TV was set up, that picture quality is subjective, that they weren't having the issue so it must be me, that a VM techie should come out and check the signal - anything but admit it could be the wonderful TiVo.

I am vindicated, lol!

Re: TiVo Picture Quality
 

But as has been pointed out, it only affects certain makes and models of TVs, so many people weren't having the issue. My TV is affected by the issue but I sit far enough back from the screen that I didn't notice it until the exact problem was pointed out and I looked closely at the screen.

Re: TiVo Picture Quality
 

And what is your evidence that "many" were not affected? This is not a trivial problem for plenty of posters both here and on VM forums so lets put some balance into this.

The sooner VM issue the filtering error fix the better and we can end this discussion.

It is a shame VM see it as a "minor niggle" (which is how I see it) and don't see it needing an emergency patch release just to fix an issue which is really annoying some Tivo users (some returning the product due to this), but instead want to build the fix into the next featuire update release which I feel we will not see until September. Surprise me VM please!

Re: TiVo Picture Quality
 

See the bolded part of my post that you obviously missed. ;)

I never said it was a trivial problem, I just said I didn't notice it until the exact problem was pointed out as I sit far enough back from the screen to not notice it.

Re: TiVo Picture Quality
 

"Affects certain makes and models" does not define a quantity which is my point, so stating "many people weren't having the issue" can only be a presumption unless a survey has been done by VM of Tivo users.

Granted you didn't say trivial, saying it is not a trivial problem was my opinion of this fault. In my case as soon as the Tivo screen appeared after replacing my SA V+ I could immediately see the "softening" affect, I wish it wasn't immediately noticable for me!

I've tried adjusting my TV picture settings to reduce the affect which I have done to some extent at least, but the affect can still be seen. I wait "patiently" for the fix update.

Re: TiVo Picture Quality
 

It's a shame VM dont have a full time programmer working on it at all
Tivo should have an update at least once month until it's up to speed

Re: TiVo Picture Quality
 

Too true, that it was the technician told me when he came to check my 'inferior 'picture on my Sony. He said it was because I had a LCD tv and should have a LED tv.

I wasn't having that 'whitewash' and sent my TIVO back. Perhaps if more people did this Virgin would treat this problem as urgent and not expect customers to wait until possibly September for this to be resolved.

I will not go return to TIVO until all problems have been resolved.