Re: General TiVo Discussion Part 2
 

Consistency can be an issue too, but it's much much better than V+, I have so many duplicate series links on that now. Hope Virgin can lean on Tribune to improve a little.

Re: General TiVo Discussion Part 2
 

DF's news: 100 thumbs up. :D
BB news: 100 thumbs down. A waste of precious bandwidth :td:

Re: General TiVo Discussion Part 2
 

I have had enough of TiVO already. My brain is mashed with it and I dont have one yet :D

Nothing is going my way at all.

Did not win the raffle
Only on XL so cant get the offer discount of the install in April
Had no email since they said I didnt win te raffle even though they said I would get an email :(

Re: General TiVo Discussion Part 2
 

What a difference a few days make in the life of Df,People wanted to crucify him after the deangate(lol) saga.Now he`s a god after this annoucement.
Bet you feel loved again matey !!!!!!!!!!!!

Re: General TiVo Discussion Part 2
 

;) Perhaps to a more exciting topic :dig:

Thanks DF, I think that this forum has hopefully played a small part in getting the install fee waived, that will probably do it for me, so I will try and get a TiVo and 30Mb deal in one .. :) but I will wait until............


After April 11th, 12th or whenever I get the email the next email ( I have already had the Dean email, the not Dean email and a Cindy Rose email. I promise won't phone before then :)

Re: General TiVo Discussion Part 2
 

Tribune supply the EPG data.

---------- Post added at 22:25 ---------- Previous post was at 22:23 ----------

Everyone gets an email for pre reg's on 11th(ish)... it will either invite you to order online or a special sales line to order.. if you have extra requirements then you will be able to ring the sales team too.

---------- Post added at 22:26 ---------- Previous post was at 22:25 ----------

Yes, but after the pre reg's order, so probably a week later I think.

Re: General TiVo Discussion Part 2
 

Sorry I need confirmation on one thing, still not completely decided as a no yet.

Question at the moment on TiVo you cannot get on demand sky box office events?

Re: General TiVo Discussion Part 2
 

Thanks Digital Fanatic, very useful.

What is VIP50/100? Sorry its been a year or so since I have been with VM for my main tv service. Does it mean 50 or 100mb internet?

I am wanting to go back for 50mb internet and XL TV in both rooms (tivo for the lounge and the V+HD being relegated to the bedroom).

Much happier with the price if can have the install and £3 a month charge waived. I wont be paying for the sky channels as still find them very expensive but either way VM have kept me from resigning up with sky.

Re: General TiVo Discussion Part 2
 

VIP is VMs Very Impressive Package. Basically everything that they offer, with the number at the end dictating BB speed. :)

Re: General TiVo Discussion Part 2
 

Oh ok, does that include movie channels? I wouldnt want these anyway as dont watch sky movies, got rid of them on sky now.

I have just given 31 days notice to sky though as I am deffo getting tivo for my front room :)

Re: General TiVo Discussion Part 2
 

Hi if you are triple XL package with all sky premium channels and an extra box or VIP30
not sure about packge details completely would it be worth upgrading to VIP50 to get the tivo fee waved thanks

Re: General TiVo Discussion Part 2
 

And.....just like that:

Snaps fingers

Were all :)

What will tomorrow bring? :(? :)? :erm:? :confused:?

Can't wait to see this thread explode on Monday-ish, feeling sorry for the server already, MUHAHAHAHAAHA! :p:

Re: General TiVo Discussion Part 2
 

Thanks DF.

Re: General TiVo Discussion Part 2
 

Wonder if someone could help me with this?

At the moment I'm on VIP20 paying £98.54 broken down as follows:

Your main services £69.04
Telephone Line Rental £12.99
Talk Internationall £1.75
Talk Unlimited £8.00
Talk Mobile £1.75
T V Size: X L £26.00
1 Additional V Box £15.00
V+ HD Box £10.00
Add Set Box(es) Discount -£8.50
Phone,T V & B B Saving -£34.95
Broadband XL(20) £37.00

Your premium TV channels £29.50
Skymovie 2,SkyMovie 1,Sports 1, Sports 2 £29.50

So if I were to have the V Box replaced with TiVo then would I be right in saying that I would be charged an extra £3 bringing the total upto £101.54?

Would I also be right in saying that VIP50 is only £100.55 so by upgrading to VIP50 I would get 50Mb broadband, Super hub and HD Sports/Movies Fee for one box and TiVo fee for £1 less?

This does not seem correct to me. How can I be on a lower package and end up paying more when I have TiVo than someone on a higher package? Can someone clarify.

Re: General TiVo Discussion Part 2
 

It's called giving you a reason to upgrade ;)

Re: General TiVo Discussion Part 2
 

Great news from DF today then, probably the deal clincher for me :)

Couple of questions -

1. Am currently on a retentions deal and my total cost for services are £66 per month which includes -
   
   
   • XL TV
   • L Broadband
   • L Phone
   • V+ HD Box downstairs
   • V Box Upstairs
   • Sky Sports Collection
   • HD Package
   
   The billing is quite complex for our account, there is discounts and goodwill gestures which even I can't work out the maths. (I could post it if someone wants to try figure it out :D LOL)
   
   Am assuming I would need to speak to Customer Services to arrange any install?
   
   
2. What if I wanted to keep the V+HD Box but have this installed upstairs, would there be a charge for keeping it? Maybe if my billing was clearer I would know if am paying for that or the other V box?
   
3. I pre-registered for Tivo back in December, received a couple of emails about it and also received the prize draw raffle ticket, yet never received the Dean email or the corrected one, does that mean am registered for it and can await the email next week or not?

Re: General TiVo Discussion Part 2
 

Indeed... simples! :)

---------- Post added at 00:54 ---------- Previous post was at 00:51 ----------

I should imagine you'll get the pre-sale email... I don't see why not. If you have complicated billing, it's always best speaking to Customer Care on the 11th(ish)

Re: General TiVo Discussion Part 2
 

Not everyone is happy though. I still dont have an email lol :D

Re: General TiVo Discussion Part 2
 

Hi if you are triple XL package with all sky premium channels and an extra box or VIP30
not sure about packge details completely would it be worth upgrading to VIP50 to get the tivo fee waved thanks looking to swap both boxesfor Tivo any help appreciated :cool:

Re: General TiVo Discussion Part 2
 

Thanks DF, I will be calling them next week at somepoint ;)

Re: General TiVo Discussion Part 2
 

Its the worst programme on tv along with some of these celebrity and reality type shows.

---------- Post added at 07:35 ---------- Previous post was at 05:42 ----------

Can you tell me when l order my tivo next week whether the baby tivo is available as well or will this be released on a further date.

Re: General TiVo Discussion Part 2
 

As far as i understand it only the 1TB daddy will be available next week. The smaller , baby TiVo is scheduled for later this Spring but we will hear more about it next week. This is in order for you to make an informed choice about which TiVo box is right for you. :)

Re: General TiVo Discussion Part 2
 

As far as I understand it the free install for TiVo is available to all existing customers who order in April. The only requirement to ordering TiVo is that you are on the XL TV package, which you seem to already have, so it looks like your luck isn't so bad after all!:)

Re: General TiVo Discussion Part 2
 

VIP50 would have the TiVo monthly charge included, so upgrading would benefit you.

Re: General TiVo Discussion Part 2
 

Is there a guide for the search engine syntax?
For instance:
1) Exact phrase matching? e.g. "chicago bears"
2) Required and excluded words? e.g. +chicago +bears -panda
3) Partial matching? e.g. star* (or does it always partial match, e.g. star would find star and stars and start etc?)
4) Is there minimum characters that can be searched?
5) Does it automatically discover plurals or similar words?

Cheers

Boz

Re: General TiVo Discussion Part 2
 

So is this going to be a special order telephone number? What about us poor souls who have fallen out of the Virgin Media TIVO database :-(

Re: General TiVo Discussion Part 2
 

I thought it was only waved for existing packages only. Would an upgrade not be classified as a new customer then?

Re: General TiVo Discussion Part 2
 

Eh?

By adding TiVo you will get moved on the the current pricing for the VIP bundles, due to the way the discounts work

Re: General TiVo Discussion Part 2
 

maybe my memory then sorry. I thought I had read that the scapping of the £3 TIVO charge only applied to existing customers and not new customers.

Re: General TiVo Discussion Part 2
 

Not sure where the full guide is, but basically you use the thumbs buttons to exclude words, make them optional or mandatory. Put a space between for exact phrase matching. Add a * at the end for partial match. (You can put * in the middle, but it treats it as the end of a word. so "H*I" will find Have I Got News For You but not Hawaii Five-O)

There doesn't appear to be a minimum length, but "Find Upcoming Programmes" can take a couple of minutes if there are many matches. Not an issue in real life.

I think you have to use * to find plurals etc.

Re: General TiVo Discussion Part 2
 

Just saw another article on the Tivo, and saw this little nugget:

'What sets the new virgin TiVo box apart from other digital video recorders is the ability to scroll backwards through the onscreen viewing guide and record programmes that you may have missed from the last 7 days. This really is a quantum leap in TV technology and will completely revolutionise the way in which we enjoy our favourite programmes.'

I had thought the backwards part of the EPG let you find stuff on catchup, but I hadn't realised you had the option to record it.

Is that the case, or has the article got it wrong there?

Re: General TiVo Discussion Part 2
 

Article has it wrong

Re: General TiVo Discussion Part 2
 

Cheers Ben - I did wonder - not so much tech wide, but figured there would be rights issues.

The other thing I wondered - will the remote recording via the Tivo mobile site be working from the get go?

Re: General TiVo Discussion Part 2
 

Yes, it's working now

Re: General TiVo Discussion Part 2
 

Good stuff - does that work by logging in to the Tivo site, or is there a Virgin site that just uses people's existing log in for the My Virgin site?

Re: General TiVo Discussion Part 2
 

We had a little hiccup last week with TiVo Remote Record, but it's working well and you can set Series Links too :)

---------- Post added at 12:23 ---------- Previous post was at 12:23 ----------

The usual TV Guide on Virginmedia.com, just need to log in at the top right with your MY VM log in :)

---------- Post added at 12:28 ---------- Previous post was at 12:23 ----------

Not 100% sure on that, what do you mean? Did you pre reg?

Re: General TiVo Discussion Part 2
 

Digital Fanatic I did pre-rgeister when the original pre-reg was announced and entered the 1000 free TIVO giveaway.

I stop receiving any mail from VM in regards to TIVO from including the Dean mails. (I never received it)

The last I received was in Feb 'TV heaven is just weeks away!' and March telling me I did not win a free box.

I am not the only one, who has stop receiving mail dean onwards...

I am concerned if I call customer service they will not have a clue what I am talking on the 11-ish :erm:

Re: General TiVo Discussion Part 2
 

There haven't been any further e-mails. The 'Dear Dean' ones were the last Virgin have sent out to date

Re: General TiVo Discussion Part 2
 

I did not receive even the any of the Dear Dean one's either.

Sorry for the confusion in my last post...

Re: General TiVo Discussion Part 2
 

Have you checked your spam filters?

Re: General TiVo Discussion Part 2
 

Yep all spam filters checked nothing... :-( and I am getting all other Virgin Media mail.

Re: General TiVo Discussion Part 2
 

if you pre reg'd then you should be on our database, not sure why you have suddenly dropped off the mailings?

Re: General TiVo Discussion Part 2
 

As Ben has stated its not true , don't you just love journalists.

Re: General TiVo Discussion Part 2
 

I hope so.

I know that mattboothers is in the same boat.

Re: General TiVo Discussion Part 2
 

he never pre reg'd though, he only went in the draw. We should have a record of you pre reg'ing though.

We'll see what we can do to help on the 11th :)

Re: General TiVo Discussion Part 2
 

Ah did not know that!

Thanks for the help and the pointers appreciated.

Now Lets enjoy the sunny day! :D

Re: General TiVo Discussion Part 2
 

This might be why I got confused earlier - I read about the Dear Dean ones, and thought that was the start of Virgin contacting people about ordering an install.

Whereas now I'm thinking the Dear Dean ones were just the latest ones, advising people that they would be able to order from April 11.

Either way, we didn't get that one either.

Re: General TiVo Discussion Part 2
 

They should be in touch with an offer of some sort though? I'm the same as Matt and the "Sorry you weren't one of the lucky ones" e-mail did say "We're launching in April so we’ll be in touch in the coming weeks with an exclusive offer, just for our customers."

Re: General TiVo Discussion Part 2
 

But we're not new customers, just existing customers upgrading their package. That's what I would have thought anyway.

Re: General TiVo Discussion Part 2
 

Wow, that is pretty impressive search functionality for a home entertainment product!

Re: General TiVo Discussion Part 2
 

Here I have added some pictures of the Search all TV and also of the first screens when you set up wish-lists.

Re: General TiVo Discussion Part 2
 

Looks pretty impressive.

Re: General TiVo Discussion Part 2
 

Thanks for posting those; really cool ssearch functionality :)

Re: General TiVo Discussion Part 2
 

I am now wanting one more :D

Good Post....

Re: General TiVo Discussion Part 2
 

Nice shots and features.

Re: General TiVo Discussion Part 2
 

i'm in the same boat too so all help on the 11th is welcome!...or actually the 12th, i'm on holiday on the 11th so wont be able to get online/call!

Is it likely the 12th will be too late for me to call and get tivo at the special price?

Re: General TiVo Discussion Part 2
 

No, you will be ok.

Re: General TiVo Discussion Part 2
 

DF is it confirmed that I will have to pay full price plus install (£200 +£40 + £3 per month) because I just chose to enter the raffle instead of pre-registering?

And that I will be one of the last to get it when it comes out?

Re: General TiVo Discussion Part 2
 

Wow, I didn't realise TiVo search was so powerful! Really impressive. :)

Re: General TiVo Discussion Part 2
 

I hope Berketts giving you a bonus for all these questions LOL :D

Re: General TiVo Discussion Part 2
 

Once the Pre reg's have had the pre-sale, then it will be opened up to existing customers. Likely to be around the 18th, so you will be able to take advantage of the April free install offer too.

The pre-regs main advantage is earlier installs.

Re: General TiVo Discussion Part 2
 

Will the 18th be ok too?

Thanks very much for the VIP pricing info, very happy now :)

Re: General TiVo Discussion Part 2
 

Yeah, you should be.

Re: General TiVo Discussion Part 2
 

Ok, good. Thanks.

Re: General TiVo Discussion Part 2
 

Oh ok thanks.

Re: General TiVo Discussion Part 2
 

I wish :D

Re: General TiVo Discussion Part 2
 

One final question DF... Will existing customer on the 18th will have to pay £199 or whatever it is for the box? Or do we get the £50 discount too to £149?

Re: General TiVo Discussion Part 2
 

lol :d

Re: General TiVo Discussion Part 2
 

You get the same offer as you are an existing customer. £149+£3 per month (unless on VIP50/100 who don't pay monthly TiVo charge)

The pre reg's get installed first though, so you are likely to get installed in late May.

Re: General TiVo Discussion Part 2
 

Oh right so as long as I order one by phone from the 18th or throughout April I will get one for £149 +£3 per month install.

Thanks so much Im very happy with that, Its got me thinking positivly about getting one again now.

Re: General TiVo Discussion Part 2
 

Guess that answers my question (and Matts) :) Sounds good to me as it's the same deal :tu:

Re: General TiVo Discussion Part 2
 

Well spotted duklaprague! :angel:


I must say, as an old tech geek, I have learned to take any so called "Expert Review" with a grain of salt. They frequently get things wrong. That's why this forum is so valuable!

---------- Post added at 19:05 ---------- Previous post was at 19:00 ----------

Thanks devilincarnate! That is very informative.:)

Re: General TiVo Discussion Part 2
 

I suspect backward EPGs will become the norm on newly developed boxes; I read that the Youview boxes will have a backwards EPG. Mind you, Youview will have the catchup from the terestrial channels so it will be a good feature for Youview, as it is for Tivo.

Re: General TiVo Discussion Part 2
 

Nice to know that as an Existing customer who didnt pre-register I will be able to order from April 18th a TiVo box at £149 plus £3 per month with no £40 install fee.

I am highly considering it now.

Thanks Virgin Media and DF. :)

Re: General TiVo Discussion Part 2
 

Wait, so existing customers get it at the same as the pre-reg "deal"? So how is the pre-reg deal actually a deal then?

Re: General TiVo Discussion Part 2
 

What's the difference between 11th April and 18th April? 7 days. So existing Pre-reg have an extra 7 days to get the install dates booked before other existing customers get a chance.

Re: General TiVo Discussion Part 2
 

It's been extended to all existing customers in April, but Pre reg's get all the first installs, so anyone after is likely to be late May for installs.

any existing customers after April will have to pay install too.

Re: General TiVo Discussion Part 2
 

I already have two V+ boxes and a normal SD box on my VIP 50. What options do I have? Can I replace the SD box with the Tivo on this offer - and if so what would the cost be?

Re: General TiVo Discussion Part 2
 

Hi DF still undercided weather to get TiVo, is there at present no live events on more on demand on TiVo and if the answer is yes how long will it be before it will be supported?

Re: General TiVo Discussion Part 2
 

My parents have the old tv-drive and are still paying the £10/month so, perversely, the Tivo will end up being cheaper for them in the long run. May have to pop around and explain the benefits... :p

Re: General TiVo Discussion Part 2
 

You earn it, last week there was serious undeserved flak heading your way;)

Re: General TiVo Discussion Part 2
 

This thread reminds me very much of the Monty Python What have the romans done for us scene in The Life of Brian.

http://www.youtube.com/watch?v=ExWfh6sGyso

Re: General TiVo Discussion Part 2
 

Sorry if this has been asked already, but will taking TiVo affect my loyalty discount? I spoke to sales tonight to upgrade BB from 10Mb to 30Mb and was told I would lose my discount! This can't be normal surely!

Also, does anyone know anthing about the VIP Bundle on the VM site? Seems a good price, but sales told me that deal no longer applies! Again, would TiVo pricing just sit on top of this (ie £3 per month extra)?

Re: General TiVo Discussion Part 2
 

Why shouldn't taking TiVo affect your Retentions deal?

TiVo is a service that isn't available anywhere else, so you should pay the going rate for it

The current VIP bundle prices will be the same for TiVo. One off fees will be more though

Re: General TiVo Discussion Part 2
 

Live events aren't supported yet. They are likely to be added in a few months.

Re: General TiVo Discussion Part 2
 

Could of been a better idea to wait say 6 months for TIVO see if the price dropped and improvements to the service, features added etc etc....

Re: General TiVo Discussion Part 2
 

Thanks for the replay, that answer has tipped me finally completely into the no camp for the short term to upgrade to TiVo as there are two excellent PPV boxing events coming up in the next couple of months!

Re: General TiVo Discussion Part 2
 

I will be getting TiVo for my bedroom so I will be able to still get PPV's on the Samsung V+ downstairs :)

Re: General TiVo Discussion Part 2
 

I believe the 30meg BB email satated that 'normal pricing' must apply to get the upgrade.

I noticed that there was no such statement on the email we got last week.

People on the Tivo forum have posted that they didn't lose their loyalty discounts when the got Tivo and paid the £149 with free install.

Re: General TiVo Discussion Part 2
 

Anybody have any idea how the iPad app is coming along?

Re: General TiVo Discussion Part 2
 

I am looking at changing from V+ HD to TiVo on the preregistration date.

Does anyone know if the Ethernet port on Virgins TiVo is enabled allowing me to connect it to existing home network to allow stored and recorded content to be copied off and stored on home server for example.

Many thanks.

Re: General TiVo Discussion Part 2
 

No! You cannot do that!:erm:

Re: General TiVo Discussion Part 2
 

Its not enabled, for servicing etc only.

EDIT: Beat to it.

Re: General TiVo Discussion Part 2
 

In America, they have the "Tivo Desktop" software that enables you to play Tivo media on your PC. That's in America.

I think VM are looking to introduce facilities like that in the UK, but whether they can do so or not is probably determined by their content providers.

Re: General TiVo Discussion Part 2
 

Just to let everyone know there hs been another code drop on the box over night it has changed from AE6 TO AE8 ( I DO NOT KNOW WHAT HAS BEEN CHANGED YET ?)

Re: General TiVo Discussion Part 2
 

I am sure it was just a small update to fix the clock issues.

Re: General TiVo Discussion Part 2
 

Ok cheers for that Stephen.

Just seen this over on the VM TIVO Community forum, So soon you will be able to see what we see.

Hello to all in the TiVo forum,

I hope you’ve been enjoying your next generation TiVo service. As we prepare to open the gates and allow all customers to purchase TiVo, we have decided to make some changes to our forum structure. From the 11th of April, this forum will no longer be private and any member of the Virgin Media community forum will have access to this area.

You won’t have to do anything different, but as we anticipate a lot more activity on this board going forward I wanted to prepare you for this. We think that you have done a fantastic job in creating a close-knit TiVo community, and I’m sure that you will welcome all those new to TiVo with open arms.

Thanks,
Alex

Re: General TiVo Discussion Part 2
 

Yeah, I think it was just the clock issue.

Re: General TiVo Discussion Part 2
 

I want the second super deal email, I got the Dean one, and then the sorry your not dean one, but not the latest one. :(

Re: General TiVo Discussion Part 2
 

there hasn't been any more mails since then, you'll get one on monday 11th ;)