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-   -   Terrible performance Leicester (LE3) (https://www.cableforum.uk/board/showthread.php?t=33669685)

qasdfdsaq 06-02-2011 23:03

Re: Terrible performance Leicester (LE3)
 
Lol, yeah this does just keep getting better... What make/model was your router philce?

philce 06-02-2011 23:08

Re: Terrible performance Leicester (LE3)
 
The trusty DIR-615

qasdfdsaq 06-02-2011 23:11

Re: Terrible performance Leicester (LE3)
 
Shame, good 'ol box those are. Tried a recovery mode firmware flash/reset? As long as you get a flashing orange light power while powering on with the reset button held down there might still be hope...

P.S. If it's running dd-wrt I know there's a "bug" where it doesn't behave too well when your cable modem goes down or needs restarting. Normally you'll need to reboot both the modem and router to get things back online, but I've written a script so you don't need to. Basically it automatically monitors the WAN interface and resets just that without having to reset the whole device when neccessary.

philce 06-02-2011 23:28

Re: Terrible performance Leicester (LE3)
 
no nothing im afraid, just the blue light on the right hand side.

Reset button does nothing, even held down when powered up.

---------- Post added at 22:28 ---------- Previous post was at 22:14 ----------

No not DD-WRT had problems with a wireless printer and the tech support guys there wouldn't help me cos it wasn't stock firmware. They replaced the printer in the end, but I never got round to putting WRT back on!
I remember the rebooting problem with the modem going offline, to be honest I had to do the same with the stock firmware.

Will VM replace it as it's theirs?

Chrysalis 06-02-2011 23:52

Re: Terrible performance Leicester (LE3)
 
I need it as I have to use DMZ workaround to have everything working ;)

qasdfdsaq 06-02-2011 23:59

Re: Terrible performance Leicester (LE3)
 
If it's <2 years old it should be under warranty still, so yes they should replace it. Assuming they supplied it of course. But at less than £10 each on Ebay, postage cost to send it back would probably make up half the price of a new one.

pip08456 07-02-2011 00:11

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by qasdfdsaq (Post 35168928)
If it's <2 years old it should be under warranty still, so yes they should replace it. Assuming they supplied it of course. But at less than £10 each on Ebay, postage cost to send it back would probably make up half the price of a new one.

I had mine replaced a couple of months ago. Didn't have to send it back, just posted on VM's forum there was a smell of burning from it and it had stopped working.

Got a new one sent in about 3 days.

Chrysalis 07-02-2011 00:15

Re: Terrible performance Leicester (LE3)
 
am back on dir615 now with DMZ :) so can ping myself again LOL

https://www.cableforum.co.uk/images/...011/02/108.png

still 28-30 so maintaining that 90%.

---------- Post added at 23:15 ---------- Previous post was at 23:13 ----------

Quote:

Originally Posted by pip08456 (Post 35168942)
I had mine replaced a couple of months ago. Didn't have to send it back, just posted on VM's forum there was a smell of burning from it and it had stopped working.

Got a new one sent in about 3 days.

yeah VM will likely send a new one I expect.

qasdfdsaq 07-02-2011 00:28

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35168921)
I need it as I have to use DMZ workaround to have everything working ;)

At least everything does work when set up correctly ;)

philce 09-02-2011 20:08

Re: Terrible performance Leicester (LE3)
 
Right, so the CEO's office decided to put me onto 50Mb to try to resolve the upload speed issues until they sort the network out in the area.

To be honest Legacy was better!!!

https://www.cableforum.co.uk/images/...2011/02/44.png

---------- Post added at 19:08 ---------- Previous post was at 19:08 ----------

This is with a new Superhub btw.

qasdfdsaq 09-02-2011 20:21

Re: Terrible performance Leicester (LE3)
 
50mb was never going to help with upload speed, though it might with download. We all know upload capacity on overlay is considerably less than legacy...

Chrysalis 09-02-2011 20:23

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by qasdfdsaq (Post 35170978)
50mb was never going to help with upload speed, though it might with download. We all know upload capacity on overlay is considerably less than legacy...

http://www.thinkbroadband.com/ping/s...09-02-2011.png

how it was 22 jan

http://www.cableforum.co.uk/board/35156914-post233.html
http://www.thinkbroadband.com/ping/s...22-01-2011.png

now in terms of things like ssh and web browsing speed, after I disabled hardware tcp checksums on my NIC, VM improved significantly. So with that combined with the VM side improvements I am at the stage now when using ssh at 6.30pm was almost normal (had to watch for jitter to notice it) and right now its noticeable but not severe. Browsing speed is decent now last few days even during peak.

philce 09-02-2011 20:47

Re: Terrible performance Leicester (LE3)
 
I was on overlay till Friday last week. It was better than I have now.
I have a 86.24.107.xx ip now, but was on 213.81.69.xx before.

Uploads are ok roughly around 1.4Mb, so better than the 250-300K I was getting. Latency is shot though, browsing is very erratic.

Clearly I have ended up on a crappy UBR.

I only wanted XL, but the guy at the CEO's office said I might as well have 50Mb.

Chrysalis 09-02-2011 21:14

Re: Terrible performance Leicester (LE3)
 
speedtest? your graph doesnt suggest poor performance. (at least compared to mine).

philce 09-02-2011 22:32

Re: Terrible performance Leicester (LE3)
 
Hmmm the plot thickens.

These suggest things are OK, however browsing is sluggish and I just tried to download a linux distro and I gave up as it was coming down at sub 50k/S?

Weird!

https://www.cableforum.co.uk/images/...2011/02/93.png

http://www.pingtest.net/result/34244310.png

Chrysalis 09-02-2011 22:54

Re: Terrible performance Leicester (LE3)
 
12ms jitter at 9.30pm I can only dream off on VM.

Its laughable they have this kind of situation. Your area is about 5 minutes walk from me. So I would assume only need to do bit of digging to extend cable from a cab in your area to my cab and they offload my cab of my port on to yours to balance things out. My area has improved but its still under par.

http://www.pingtest.net/result/34245949.png
http://www.pingtest.net/result/34246068.png

philce 09-02-2011 23:11

Re: Terrible performance Leicester (LE3)
 
Yes weird indeed, all the tests show things are OK, but my experience does not.

Further investigation needed.

Chrysalis 09-02-2011 23:17

Re: Terrible performance Leicester (LE3)
 
was it slow before they moved you as well?

philce 09-02-2011 23:21

Re: Terrible performance Leicester (LE3)
 
Remember we were only activated to digital last year, thats why we are on separate parts of the network?

---------- Post added at 22:21 ---------- Previous post was at 22:17 ----------

Quote:

Originally Posted by Chrysalis (Post 35171101)
was it slow before they moved you as well?

I was put onto Overlay last year after legacy was crippled severely. Looks like all the early signups were on 10Mb and onto Legacy. Once I was swapped things were great for a few months. Then things started to slow again. Especially on uploads.

Now last week they guy at CEO's office did a "test" and that bumped me back to Legacy, things are slightly better than overlay, but not great.

I really want 30Mb, but not sure where I will be on the network for this.

Chrysalis 09-02-2011 23:36

Re: Terrible performance Leicester (LE3)
 
you will be where you are now. 30mbit and 50mbit share overlay.

qasdfdsaq 09-02-2011 23:40

Re: Terrible performance Leicester (LE3)
 
http://netalyzr.icsi.berkeley.edu/ if you want to share hints about why your experience might be bad despite good speed/ping tests.

philce 09-02-2011 23:58

Re: Terrible performance Leicester (LE3)
 
Sent PM with link to results, dont want to post details here!

philce 10-02-2011 08:42

Re: Terrible performance Leicester (LE3)
 
Whats with the flashing blue LED on the hub? Its very bright and annoying.

Flashes constantly even with no network activity?

---------- Post added at 07:42 ---------- Previous post was at 07:41 ----------

Sorry forgot its probably TBB ping monitor.

qasdfdsaq 10-02-2011 10:52

Re: Terrible performance Leicester (LE3)
 
Lol :)

philce 10-02-2011 14:08

Re: Terrible performance Leicester (LE3)
 
3 Attachment(s)
Packet loss for the last month shows that Legacy is poor compared to Overlay (I was bumped back to legacy on Feb 4th).

Upload speeds show the drop in Jan, then the upgrade yesterday.

Chrysalis 10-02-2011 16:43

Re: Terrible performance Leicester (LE3)
 
Yeah that blue light is way too bright, I covered it up to stop it keeping me awake since the superhub is in my bedroom.

Chrysalis 11-02-2011 00:43

Re: Terrible performance Leicester (LE3)
 
http://speed.io/pics/3957/6353/speed.io.png

http://www.thinkbroadband.com/ping/s...11-02-2011.png

philce 11-02-2011 01:20

Re: Terrible performance Leicester (LE3)
 
Not sure about this speedtest looks like Kaspersky seriously affects the tests.

With AV enabled

http://speed.io/pics/3957/6695/speed.io.png

https://www.cableforum.co.uk/images/...2011/02/79.png

Without AV enabled

http://speed.io/pics/3957/6743/speed.io.png

https://www.cableforum.co.uk/images/...2011/02/80.png

---------- Post added at 00:20 ---------- Previous post was at 00:19 ----------

https://www.cableforum.co.uk/images/...2011/02/44.png

Chrysalis 11-02-2011 01:28

Re: Terrible performance Leicester (LE3)
 
yeah your 24hr graph looks very good for VM's standards. You shouldnt be seeing VM side congestion issues in my view, and slow browsing may well be something your side such as AV http scanning. Since you run kaspersky I would lie blame at its door.

My graph since my outage today looks very good, but I am going to ring the CEO office tommorow before tech arrives to see if he can confirm a reseg has been done. Or if its my modem connecting as a one off to different upstream channel.

philce 11-02-2011 01:31

Re: Terrible performance Leicester (LE3)
 
Yes, I agree, Ill take it off and use Norton again, I got a 5 user 1 year license for £8 for Kaspersky so I suppose you get what you pay for!

Things are definitely going on round here, just what they are upto isnt clear though!

Chrysalis 11-02-2011 01:37

Re: Terrible performance Leicester (LE3)
 
When I used antivir compared to nod32 the filesystem scanning was noticebly better but the http scanning made it feel like dialup on web browsing, the difference was unreal, it also like kaspersky messes up speedtests so I went back to nod32. I assume in kaspersky as a temporary test you can disable just the http module and leave the rest of it turned on.

Rob King 11-02-2011 01:55

Re: Terrible performance Leicester (LE3)
 
[img]Download Failed (1)[/img]

Chrysalis 11-02-2011 01:58

Re: Terrible performance Leicester (LE3)
 
damn almost got 3ms. was 3ms till right at the end it jumped to 5ms.

http://www.pingtest.net/result/34336389.png

philce 11-02-2011 02:01

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Rob King (Post 35172016)

Where are you?

Rob King 11-02-2011 10:03

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by philce (Post 35172018)
Where are you?

Leicestershire

pip08456 11-02-2011 10:40

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by philce (Post 35172006)
Yes, I agree, Ill take it off and use Norton again, I got a 5 user 1 year license for £8 for Kaspersky so I suppose you get what you pay for!

Things are definitely going on round here, just what they are upto isnt clear though!

You could've got it for nothing! It's the one VM's security is now. (used to be bit defender).

I'm like Chrys though Eset smart security.

philce 11-02-2011 11:43

Re: Terrible performance Leicester (LE3)
 
Yes tried the VM one (McAfee I think) but it loaded so much other rubbish and slowed things down so much I binned it!

Im trying Eset now, can get 3 user 1 yr for £19.99, looking good so far.

---------- Post added at 10:43 ---------- Previous post was at 10:42 ----------

Quote:

Originally Posted by Rob King (Post 35172056)
Leicestershire

Roughly where?

Rob King 11-02-2011 11:46

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by philce (Post 35172138)
Yes tried the VM one (McAfee I think) but it loaded so much other rubbish and slowed things down so much I binned it!

Im trying Eset now, can get 3 user 1 yr for £19.99, looking good so far.

---------- Post added at 10:43 ---------- Previous post was at 10:42 ----------



Roughly where?

Coalville

timberheadverde 11-02-2011 11:53

Re: Terrible performance Leicester (LE3)
 
Use MSE its amazing for a free and does beter than any paid ive had. :)

Chrysalis 11-02-2011 11:59

Re: Terrible performance Leicester (LE3)
 
sorry guys I think I posted damaged link to ping graph, fixed now.

[img]Download Failed (1)[/img]
http://www.pingtest.net/result/34348077.png
http://www.pingtest.net/result/34360621.png

qasdfdsaq 11-02-2011 12:43

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by pip08456 (Post 35172084)
You could've got it for nothing! It's the one VM's security is now. (used to be bit defender).

I'm like Chrys though Eset smart security.

No, they replaced Kaspersky with AVG in their security suite a while back, something like 6 months to a year ago. They're advising everyone with the Kaspersky based suite to uninstall it.

---------- Post added at 11:43 ---------- Previous post was at 11:42 ----------

Quote:

Originally Posted by Chrysalis (Post 35172154)
sorry guys I think I posted damaged link to ping graph, fixed now.

http://www.thinkbroadband.com/ping/s...11-02-2011.png

Nice drop in pings tere. Your graph is actually looking better than mine now. Not sure how/why they did a reseg or reconfig in the middle of the day but I see the big change in pings at ~9am which is about when they did one for me.

philce 11-02-2011 16:39

Re: Terrible performance Leicester (LE3)
 
Seems to have gone back up again though at 12.30 ish

Someones meddling somewhere!

Chrysalis 11-02-2011 16:56

Re: Terrible performance Leicester (LE3)
 
that green dip is probably peering route changes to tbb so I would ignore it.

service right now feels completely transformed, ssh is great to use now.

http://www.pingtest.net/result/34375347.png

pip08456 11-02-2011 17:45

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by qasdfdsaq (Post 35172201)
No, they replaced Kaspersky with AVG in their security suite a while back, something like 6 months to a year ago. They're advising everyone with the Kaspersky based suite to uninstall it.

---------- Post added at 11:43 ---------- Previous post was at 11:42 ----------


Nice drop in pings tere. Your graph is actually looking better than mine now. Not sure how/why they did a reseg or reconfig in the middle of the day but I see the big change in pings at ~9am which is about when they did one for me.

AVG? It's not too bad but for the false positives it has a habit of, unless they've cured it.

philce 11-02-2011 17:46

Re: Terrible performance Leicester (LE3)
 
Same trend on my graph. What port are you on? Mine is cpc5-leic15


https://www.cableforum.co.uk/images/...2011/02/44.png

Chrysalis 11-02-2011 17:49

Re: Terrible performance Leicester (LE3)
 
cpc14-leic14 I did wonder if I somehow been moved to your port but the graphs do have different trends still.

philce 11-02-2011 17:58

Re: Terrible performance Leicester (LE3)
 
Yes very similar, but not exactly the same, must be some work ongoing.

Chrysalis 12-02-2011 00:21

Re: Terrible performance Leicester (LE3)
 
I see the routing flapped again, I hope this isnt something local, as it created mayhem for my ssh sessions.

---------- Post added at 22:42 ---------- Previous post was at 22:39 ----------

looks like a flap on VM internal network, leeds.

---------- Post added at 23:21 ---------- Previous post was at 22:42 ----------

tons of packetloss, here is a inbound mtr during it. so between leics core and cmts, this will be fun reporting without it been ignored.

7. nrth-tmr-1-as0-0.network.virginm 0.0% 38 42.3 42.5 41.9 43.0 0.2
8. nrth-bb-1a-ae1-0.network.virginm 0.0% 38 45.2 54.7 44.6 189.7 28.9
9. nrth-bb-1b-ae0-0.network.virginm 0.0% 38 42.9 54.4 42.4 204.1 34.6
10. leic-core-1b-as0-0.network.virgi 0.0% 38 43.4 43.7 43.2 44.3 0.2
11. leic-cmts-14-gigaether-21.networ 22.2% 37 47.0 51.8 44.1 90.9 11.4
leic-cmts-14-gigaether-151.network.virginmedia.net
leic-cmts-14-gigaether-141.network.virginmedia.net
12. <xxxx> 22.2% 37 57.1 61.6 53.0 83.3 7.4

Chrysalis 12-02-2011 14:12

Re: Terrible performance Leicester (LE3)
 
today jitter is notiebly higher than yesterday although today is a weekend, if I compare to phil's graph, yetserday my jitter was slightly lower than his but today its higher, so the trend I seen yesterday is probably not going to be the ongoing trend. It is still defenitly lower than before the outage but not such a huge gap now. In addition that 2nd upstream channel I was originally on appears to be completely inaccesible now.

qasdfdsaq 12-02-2011 14:16

Re: Terrible performance Leicester (LE3)
 
I'm impressed by just how suboptimal the standard routing is if the route flaps can shave a third off your ping... Annoys me a bit somewhat too as it shows VM's network paths are at least able to perform on par with the competition, yet they choose for it to not do so.

Chrysalis 12-02-2011 14:29

Re: Terrible performance Leicester (LE3)
 
yeah I seen that many times with isp's, they route where its cheapest to balance out utilisation on their network. VM's is suboptimal here most of the time it usually routes through leeds which adds about 6ms to the latency. Right now its not tho since late last night.

---------- Post added at 13:29 ---------- Previous post was at 13:25 ----------

I tested speedio again with ddwrt hooked up on double nat and is still full speed, so that wasnt to blame last time for that particular performance issue.

philce 13-02-2011 12:42

Re: Terrible performance Leicester (LE3)
 
I dint get why there is such a difference in speedtests.

Speedtest.net is good for DL but UL is lower
Speedio is poor for Dl but good for UL.

http://speed.io/pics/3965/9167/speed.io.png
https://www.cableforum.co.uk/images/...2011/02/48.png

Chrysalis 13-02-2011 15:34

Re: Terrible performance Leicester (LE3)
 
there is 2 upstream channels now on my port, channel 7 (the new one) has very low latency and is easily lower utilised, it was very hard getting the modem onto it tho.

http://www.pingtest.net/result/34503936.png

and daytime sunday.
http://www.pingtest.net/result/34523444.png

we also in leics now seem to be on the lower latency routing since the flapping so 10-11ms (base latency) to bbc.co.uk at the moment.

speedio still ok here phil although I have wondered how reliable the transit is to that site after my initial issues with it. You able to do a speedtest to london sepeedtest server?

http://speed.io/pics/3966/5884/speed.io.png

philce 13-02-2011 17:46

Re: Terrible performance Leicester (LE3)
 
London looking good for Sunday PM, upload still a little low though, obviously local congestion?

https://www.cableforum.co.uk/images/...2011/02/46.png

qasdfdsaq 13-02-2011 17:55

Re: Terrible performance Leicester (LE3)
 
It's not perfect but it shouldn't be causing real problems at those levels. Even for me web browsing and general internet use (and youtube at 1080p) still worked fine at ~600-800k upstream, though file downloads wouldn't go above ~25mb at that rate.

Chrysalis 13-02-2011 18:40

Re: Terrible performance Leicester (LE3)
 
your graph looks bad today now phil so could be VM congestion.
apparently gloucs is also gigabit.

https://www.cableforum.co.uk/images/...2011/02/45.png

here is my today graph on channel7, which even tho much lower than channel8 is getting some jitter.

http://www.thinkbroadband.com/ping/s...13-02-2011.png
yesterday on channel8. typically sunday is higher usage than saturday.
http://www.thinkbroadband.com/ping/s...12-02-2011.png

philce 13-02-2011 18:59

Re: Terrible performance Leicester (LE3)
 
Not looking too good from here though!

https://www.cableforum.co.uk/images/...2011/02/43.png

Yes congestion is increasing.

https://www.cableforum.co.uk/images/...2011/02/44.png

---------- Post added at 17:59 ---------- Previous post was at 17:58 ----------

On upstream channel 3 and down 129-132

Chrysalis 14-02-2011 19:26

Re: Terrible performance Leicester (LE3)
 
since sunday morning I am happy with my upstream load, if it were to stay like this then no complaints, so if jitter goes up a little during peak I consider that acceptable.

today's.

http://www.thinkbroadband.com/ping/s...14-02-2011.png

only time will tell if a number of users get dumped on the port again.

philce 14-02-2011 20:46

Re: Terrible performance Leicester (LE3)
 
Its amazing what happens when the kids come home from school!!
http://www.thinkbroadband.com/ping/s...14-02-2011.png

Not happy with the lack of response from the CEO's office. I emailed and called my contact, he hasn't even had the courtesy to call me back or email.

Very poor.

Chrysalis 16-02-2011 21:40

Re: Terrible performance Leicester (LE3)
 
as far as my port is concerned the planned upgrades havent happened yet, still in march scheduled. So this change was unrelated and I am assuming is to do with uplift work. Relieved by that as jitter is already double of 3 days ago. VM really need to get on top of this and have tons of spare empty capacity for growth rather than upgrading so its only adequate and then getting completely overloaded a month later.

philce 16-02-2011 22:03

Re: Terrible performance Leicester (LE3)
 
Some works going on up the road from me today, at the exchange cab I think (bigger with cooling fans). Not Virgin, but contractors for them. Didnt get close enough to see exactly, but the cabs were completely open and the pits were open too.

desi112 17-02-2011 14:05

Re: Terrible performance Leicester (LE3)
 
I had a bt openreach guy over a few days ago to re-connect my telephone line back to BT. He asked why I didnt take BT broadband? I informed him due to the long line length...he then went on to say BT Infinity is currently being planned(12-18 Months) for Montfort. Perhaps Just a Lie?

Would I be correct in saying even if Infinity is rollled out if your cab is not enabled you wont get it?

Also did anyone here email our ex-MP to get ADSL in our area improved? I remember reading this somewhere...Just wanted to know if some of the copper had been replaced. The BT estimator is now showing me a speed up to 5mb...

Chrysalis 17-02-2011 18:58

Re: Terrible performance Leicester (LE3)
 
Yeah I emailed her. I got a reply of her assistant after the general election stuff started, stating BT said they upgrading copper cables to improve speeds. However that was due to be done by last oct so clearly got fed a load of rubbish. In the same letter it stated the area wont be getting FTTC due to confidental commercial reasons. She is on BT's board and it would have been a nice goodbye present from her, but I guess she wasnt bothered enough to push the issue hard. Prior to that she was a good local MP I thought, helped me with other issues effectively, this one in theory should have been easy for her given her position. Our new MP seems useless and doesnt even reply to anything.

However I am not sure if I would jump to infinity now, data I have seen shows people have packet loss issues, high pings due to interleaving (DLM) and even still getting line dropouts. So adsl issues still seem to plague VDSL, the difference been that simply VDSL is much faster. Of course also any service on VDSL at the moment is using BT wholesale which means very high contention as isp's will only budget for less than 100kbit per user on usage, VM do budget higher then that.

philce 17-02-2011 19:13

Re: Terrible performance Leicester (LE3)
 
Not all VDSL is on BT wholesale. (as I understand from Andrews and Arnold)?

They are the only ISP I would go back to ADSL/VDSL with.

Chrysalis 17-02-2011 19:26

Re: Terrible performance Leicester (LE3)
 
aaisp use BT wholesale for VDSL. They get round the budgeting issue by charging a premium for a small usage cap. But even doing that they still suffer from BTw congestion issues from time to time and have had to resort to public blog posts to get BT to fix.

The isp's to look out for to avoid BT wholesale is probably either sky or O2 launching the service as they have large LLU networks, maybe even talktalk. If they use their own exchange backhaul for the service then can expect a higher usage budget per end user. For central leics I would say the only realistic one is sky, as O2 not LLU'd both exchanges and I think talktalk will budget much less per user than sky.

philce 17-02-2011 19:48

Re: Terrible performance Leicester (LE3)
 
Ok thanks for the info. Hopefully by the time BT decide to give us FTTC (if ever!) these issues will be resolved.

Chrysalis 17-02-2011 20:16

Re: Terrible performance Leicester (LE3)
 
I know why my jitter has doubled, I am back on channel 8, so I have been silently moved back without a disconnection, interesting. For whatever reason it seems VM dont want me on the channel with lower utilisation.

UCD invalid or channel unusable

philce 17-02-2011 23:12

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35176628)
Yeah I emailed her. I got a reply of her assistant after the general election stuff started, stating BT said they upgrading copper cables to improve speeds. However that was due to be done by last oct so clearly got fed a load of rubbish. In the same letter it stated the area wont be getting FTTC due to confidental commercial reasons. She is on BT's board and it would have been a nice goodbye present from her, but I guess she wasnt bothered enough to push the issue hard. Prior to that she was a good local MP I thought, helped me with other issues effectively, this one in theory should have been easy for her given her position. Our new MP seems useless and doesnt even reply to anything.

However I am not sure if I would jump to infinity now, data I have seen shows people have packet loss issues, high pings due to interleaving (DLM) and even still getting line dropouts. So adsl issues still seem to plague VDSL, the difference been that simply VDSL is much faster. Of course also any service on VDSL at the moment is using BT wholesale which means very high contention as isp's will only budget for less than 100kbit per user on usage, VM do budget higher then that.


Its bad that her webpage is still active proclaiming her as the Leicester West MP!!!

I did try to email the current incumbent, but as you say she hasn't even had the decency of replying.

Chrysalis 18-02-2011 01:56

Re: Terrible performance Leicester (LE3)
 
well back on 7 now.

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 7 10240 Kbits/sec 44000000 Hz 43.9 dBmV

interesting it seems if I do this just after midnight it connects to 7, and followed the same pattern both times. It connects to 8 with one downstream channel, then drops and comes back on 7. Will check tommorow if I get pushed back to 8 again.

Phil53 18-02-2011 17:25

Re: Terrible performance Leicester (LE3)
 
want to trade and live in London Boriugh of Brent?

4mb and slower. No fix until May maybe?

Still they have refunded a wad of ££££££.
Still going back to BT in March when the 40mb cable to box arrives.

cheaper and faster than virgin

Chrysalis 18-02-2011 20:19

Re: Terrible performance Leicester (LE3)
 
channel 7 is higher load than before, so I guess its a bit more balanced with 8 now, although still lighter than 8.

philce 19-02-2011 22:41

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by desi112 (Post 35176416)

Would I be correct in saying even if Infinity is rollled out if your cab is not enabled you wont get it?

Yes you are correct, there is no guarantee that the local cab will be enabled.

Take a look at the ADSL guide forums, loads of disgruntled people.

At least we are universally ignored by BT!

Id love to know how many connections they have lost in the last 12 months to Virgin.

Chrysalis 22-03-2011 20:06

Re: Terrible performance Leicester (LE3)
 
I think another reseg has been done, and its possibly the same as what happened last nov.

Looks like user's moved from phil's port to mine, as his graph (which I been following) looks improved whilst mine looks worse.

philce 22-03-2011 20:52

Re: Terrible performance Leicester (LE3)
 
Im now on 30Mb, as you say things are getting worse again.

Not sure if Im on your port or desi112's?

cpc5-leic15

http://www.thinkbroadband.com/ping/s...22-03-2011.png

Chrysalis 22-03-2011 21:58

Re: Terrible performance Leicester (LE3)
 
your today graph is better than yesterday tho. yesterday yours got very bad and I noticed it at weekends also.

mine is starting to look like what yours was like a few weeks back.

Is this a reccuring pattern on VM? 1-2 months good service followed by 10 months of waiting for next upgrade.

philce 22-03-2011 22:06

Re: Terrible performance Leicester (LE3)
 
Upstream upgrades should be in place within 5 months now. 100Mb within 6.

Mine was much better when I was on 50Mb, looks like its a different port, my IP didnt change though.

I can see these dates slipping.

---------- Post added at 21:06 ---------- Previous post was at 21:05 ----------

Did you see this Friday? I wasnt home so nothing my end very strange.

http://www.thinkbroadband.com/ping/s...18-03-2011.png

Chrysalis 22-03-2011 22:20

Re: Terrible performance Leicester (LE3)
 
Friday was a linx issue, tbb dont have much peering outside of linx so it ended up routing via germany on entanet.

---------- Post added at 21:20 ---------- Previous post was at 21:18 ----------

my worst pingtest for weeks back above 10ms now.

http://www.pingtest.net/result/37416190.png

philce 22-03-2011 22:27

Re: Terrible performance Leicester (LE3)
 
Looks similar.
http://www.pingtest.net/result/37416644.png

---------- Post added at 21:27 ---------- Previous post was at 21:26 ----------

Using the server you used

http://www.pingtest.net/result/37416716.png

Chrysalis 26-03-2011 20:47

Re: Terrible performance Leicester (LE3)
 
when resetting the superhub to firmware defaults it wipes the modem config, this is a way to check docsis1. I did a check and docsis1 is still 5120kbit/sec, so at the moment that has not been bumped to qam16 dispite improvements allowing docsis2 on overlay. I will test again after we get moved to new upload speeds, I checked out of coriousity since it was mentioned the legacy would get an upgrade to qam16 due to work on the noise.

pingtest is now 5ms on a saturday evening.

docsis2 with old upload speeds.

[img]Download Failed (1)[/img]

I suspect if I had a vmng300 I would be down to 2ms or below.

Chrysalis 30-03-2011 01:37

Re: Terrible performance Leicester (LE3)
 
Wigan area got the upgrade and not good news, friend of mine there had cable for years the 50mbit tier. His service was generally fine (has moderate jitter but otheriwse ok), then when they uplifted his speed suddenly his downstream speeds are low, upstream is about 70-80% of max, iplayer buffers, jitter shot up. We checked his upstream channel and it is docsis2 qam16 so didnt fall back to qpsk. Simply looks like a balls up with underestimating extra capacity needed. Doesnt bode well for my port which has a history of utilisation issues.

AaronCooper 30-03-2011 02:45

Re: Terrible performance Leicester (LE3)
 
[img]Download Failed (1)[/img]

https://www.cableforum.co.uk/images/local/2011/03/8.png

[img]Download Failed (1)[/img]

The spikes on the tbbmeter are from me streaming & downloading. (Criminal minds addict!) LE3 area.

philce 05-04-2011 14:07

Re: Terrible performance Leicester (LE3)
 
Modem went offline at 4am this morning, needed a reboot to rectify.

Cant see anything else changed?

Anyone else round here have the same thing happen?

craigj2k12 05-04-2011 14:12

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35199971)
http://www.pingtest.net/result/37665098.png[/URL]

I suspect if I had a vmng300 I would be down to 2ms or below.

it doesnt make that much of a difference, but a definite lower

Chrysalis 05-04-2011 21:00

Re: Terrible performance Leicester (LE3)
 
phil you could have been upgraded to docsis2, as preparation work is going on now but mine didnt have downtime for that change.

philce 05-04-2011 21:28

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35207085)
phil you could have been upgraded to docsis2, as preparation work is going on now but mine didnt have downtime for that change.

Whats the easest way to check (without a factory reset?)

SW is V5.5.2R20 I assume this is stock and not a new version?

Chrysalis 05-04-2011 22:13

Re: Terrible performance Leicester (LE3)
 
check the connection page and see what it says for the upstream channel.

philce 05-04-2011 22:52

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35207162)
check the connection page and see what it says for the upstream channel.

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 3 20480 Kbits/sec 45800000 Hz 48.2 dBmV

Chrysalis 05-04-2011 23:17

Re: Terrible performance Leicester (LE3)
 
you on docsis2 then, whether or not that was the reason I dont know tho, as that may have already been done before your outage.

what does this box say?

Primary Upstream Service Flow

philce 06-04-2011 00:03

Re: Terrible performance Leicester (LE3)
 
Quote:

Originally Posted by Chrysalis (Post 35207204)
you on docsis2 then, whether or not that was the reason I dont know tho, as that may have already been done before your outage.

what does this box say?

Primary Upstream Service Flow

Primary Upstream Service Flow
Upstream(0)
SFID 6899
Max Traffic Rate 1111000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

I suspected a firmware upgrade as the hub crashed completely (no connection possible), but no new firmware.

Chrysalis 11-04-2011 12:00

Re: Terrible performance Leicester (LE3)
 
ignition if you reading this I got an update on legacy.

I plugged in the vmng300 ready to activate and it connected to docsis1 as you know it will do when no config.

The upstream channel is still qpsk docsis1, even tho overlay has been updated to docsis2 qam16. So seems legacy here is still probably in a dire state.

Ignitionnet 11-04-2011 13:56

Re: Terrible performance Leicester (LE3)
 
In what way is it in a dire state still Chrys?

Chrysalis 11-04-2011 13:58

Re: Terrible performance Leicester (LE3)
 
oversubscribed to point its not useable?

you seem to change your mind a lot, before you thought was bad was still stuck on qpsk and commented that more than once, but now you think its ok again?

Ignitionnet 11-04-2011 14:28

Re: Terrible performance Leicester (LE3)
 
I didn't make any judgement I merely asked for clarification as the two run on exactly the same network right up to the FPM and RPM at the hub site.

Could be running QPSK as on oversight or may be other reasons.

Chrysalis 11-04-2011 17:04

Re: Terrible performance Leicester (LE3)
 
activated now on this and they left superhub mac on for me also so I can switch back without a phonecall.

Channel Type 2.0 N/A N/A N/A
Channel ID 7 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 5120 N/A N/A N/A
Mini-Slot Size 4 N/A N/A N/A
Power Level
(dBmV) 44.25 N/A N/A N/A
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 133 134 135 136
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 1.24 0.57 0.53 0.62
RxMER
(dB) 38.26 37.94 38.26 38.26
Correctable
Codewords 0 1 0 1
Uncorrectable
Codewords 305 278 305 277

the now unhidden error stats look ok?

pip08456 11-04-2011 17:16

Re: Terrible performance Leicester (LE3)
 
Looking good Chrys. Stats are near perfect. How's it performing?

Chrysalis 11-04-2011 17:18

Re: Terrible performance Leicester (LE3)
 
a LOT better.

1ms jitter on pingtest.net at 4pm.

browsing noticebly snappier.

speedio able to do 3k connects/sec, on double NAT was 1.6k.

http://speed.io/pics/4161/5872/speed.io.pnghttp://www.pingtest.net/result/38613171.png
https://www.cableforum.co.uk/images/...2011/04/74.png
incidently paris now works again.
https://www.cableforum.co.uk/images/...2011/04/75.png

I can look forward now again to downloads not cutting out, youtube etc.

pip08456 11-04-2011 17:20

Re: Terrible performance Leicester (LE3)
 
Yet more proof it is superior kit to the superdud!

desi112 13-12-2011 22:33

Re: Terrible performance Leicester (LE3)
 
Sorry to bring up this thread but it looks look Montfort is getting FTTC by 2012 !


http://www.ispreview.co.uk/story/201...d-rollout.html

philce 13-12-2011 23:18

Re: Terrible performance Leicester (LE3)
 
Yes but "by the end of 2012" so probably Jun 2013!
Fingers crossed that our cabs get upgraded though!

Chrysalis 14-12-2011 06:51

Re: Terrible performance Leicester (LE3)
 
leics central is getting also.

and its by end of 2012 so could be a year away, and also could be delays as seems common. But its great news we both finally now got in the planning stage.

As VM now is back to how it was early in the year, congestion 24/7 with it extreme at evenings and weekends.


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