Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nice to see someone got the full amount. I got my upgrade a few days ago (in Stafford) but the best I've managed has been 5.5 ,more normally the high 4s.
Still, it beats what I was getting previously.As I said in an earlier post, when I had a months trial of 10Mbs ,5ish was what I got then.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in the Nuneaton area and my upgrade from 4mb to 10mb hasn't happened either.Waiting game again I suppose.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I was just wondering when Watford was going to be upgraded. I see on the VM site it just says 'Watford area' but then just specifies Amersham & Aylesbury as being completed :confused:

I'm only on 2mb and it's so slow I am contemplating upgrading if it's now 10Mb in Watford :)

Lyn

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

i'm in lichfield area, rugeley to be precise has anybody recieved upgrades in these areas yet.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just run the speedtest.net test twice & got

https://www.cableforum.co.uk/images/...2008/03/37.png

https://www.cableforum.co.uk/images/...2008/03/38.png

VM Website says Wearside TBC...
Interestingly, the Speed Test at the top of this page shows...
Tue, 11 Mar 2008 18:14:21 GMT

Test 1: 1024K took 1578 ms = 648.9 KB/sec, approx 5347 Kbps, 5.22 Mbps
Test 2: 1024K took 2141 ms = 478.3 KB/sec, approx 3941 Kbps, 3.85 Mbps
Test 3: 1024K took 2344 ms = 436.9 KB/sec, approx 3600 Kbps, 3.52 Mbps
Test 4: 2048K took 4672 ms = 438.4 KB/sec, approx 3612 Kbps, 3.53 Mbps

Overall Average Speed = approx 4125 Kbps, 4.03 Mbps

Oh well, it would have been nice.....

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

where about is wearside are you cactus????

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Ryhope...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I think you might find you have been upgraded, just not very well.Check your modem.Mine certainly shows an upgrade, but the best speeds I've achieved using the same test have averaged at 5.5.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi cleshe,
I got a new modem from VM around December.
Its a Virgin badged 255, which I think is compatible with 10Mb, according to VM website.
I'll check the modem settings later tonight...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just checked my modem config. The max downstream speed is 4096000 and the max upload speed is 400000. So I guess I haven't had the upgrade yet..

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Sunderland at Ashbrooke and i'm still on 4MB after re-booting my modem.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Portsmouth, no upgrade yet.

The Virgin upgrade schedule is the place to watch. Six areas marked as Complete so far, mine not among them. Guess I'll just have to wait.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

That upgrade scedule is a pile of *****.

It hardly ever gets updated, and when it does, it usually says it was upgraded 4 days before it actually was (on the say it was updated)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The list shows Coventry and Stafford as completed.However on the newsgroup, there are still some complaints from both areas that it isn't so, and the techs are admitting that at least one UBR has not been updated yet(whatever that is).

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in wallasey (im guessing this is the baguley area) and i called up virgin not so long ago to ask about upgrading to 20mb (as it appeared to be £20 a month on thier website, i later found that this is for new customers who are also taking Virgin phone) but during this conversation virgin said my area will be done by the second week in march, im still waiting but fingers crossed im hoping it will be in the next couple of days.

i shall be speed testing alot this week, if i get the upgrade ill post the results, if not, i wanna know why they are telling me these things on the phone!!

it might be an idea, if your waiting for the upgrade, to just ask them about the pricing of the 20mb and see if you can get info out of them about your upgrade to 10mb.

it all seemed to me as if they were scared i would go looking to another company, and quickly told me when i would be upgraded, whether or not they have lied to me, remains to be seen!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Far be it for me to suggest that CS would stretch the truth a little to keep you happy... :shocked:

According to Tech Support, nobody within VM has any more up-to-date information than what's on the VM EvenFaster schedule (the link to the schedule doesn't seem to be working right now).

Just be patient and keep an eye on this thread and/or the schedule?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

yes indeed, im very skeptical about CS myself, i guess its a bit of wishful thinking on my behalf that this is true.. lol

but yeah, ill be watchin the thread for sure.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

This one works
http://allyours.virginmedia.com/html.../schedule.html

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just checked the event log on my cable modem and found the following:
Tue Mar 11 22:36:34 2008 Tue Mar 11 22:36:34 2008 Information (7) The s/w filename specified in the config file is the same as ...
Tue Mar 11 22:36:34 2008 Tue Mar 11 22:36:34 2008 Information (7) A software upgrade filename was specified in the config file.
Tue Mar 11 22:36:34 2008 Tue Mar 11 22:36:34 2008 Information (7) Authorized
Tue Mar 11 22:36:33 2008 Tue Mar 11 22:36:33 2008 Information (7) Registration complete!
Tue Mar 11 22:36:33 2008 Tue Mar 11 22:36:33 2008 Information (7) We registered with a DOCSIS 1.0 config file!
Tue Mar 11 22:36:33 2008 Tue Mar 11 22:36:33 2008 Information (7) Received a REG-RSP message from the CMTS...
Tue Mar 11 22:36:33 2008 Tue Mar 11 22:36:33 2008 Information (7) Sending a REG-REQ to the CMTS...
Tue Mar 11 22:36:33 2008 Tue Mar 11 22:36:33 2008 Information (7) CableModem SNMP configure complete
Tue Mar 11 22:36:31 2008 Tue Mar 11 22:36:31 2008 Information (7) IP init completed ok
Tue Mar 11 22:36:31 2008 Tue Mar 11 22:36:31 2008 Information (7) CableModem TFTP init ok
Looks like the upgrade process is starting for me....I Hope

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Isn't that what it usually says?Not that I'd want to dampen your hopes at all.......

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi cleshe,
I've never monitored the event log before.
The entry prior to those above is dated Jan 26th, which made me beleive it was some kind of upgrade...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Not one to be a "hope dampner" either but the top two lines say that although an upgrade filename was specified, it's the same as... - one assumes it's chopped off "...the one you already have"

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

no one on here from the lichfield area then.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

are there different traffic sharing rules for people who have been upgraded to 10mb? do we get a bigger allowance between 4 and 9pm than the 4mb users? anyone know?

cheers

p

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The Watford franchise area includes Amersham and Aylesbury and surrounding areas. I'm just outside Watford and my 4M went up to 10M last week after a modem reboot.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Except its pointless as it doesnt tell you anything

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

AFAIK those log entries are due to the VM initiative to stop modem cloning.

No indication of an upgrade I'm afraid...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well I know that, but the link works ;) I've been getting more up to date info from VM's newsgroups. Like the Edinburgh upgrade was only partially completed , upgrade work has been done so the upgrade should be completed sometime in the newt few weeks.....hopefully

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi gerald. I sent you a pm. You need to hit Private Messages in the header box to read it, I believe>

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi,

My modem been updated, net was running slow ish for me over the past day or so, so I rebooted this morning and now it says:

Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000

I am in Lincoln, LN6 Area

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

This might sound a silly question as I only found this place the other day and this thread yesterday.

But is the list the total list for the now to the end of summer upgrades or the ones they are currently working on in the next month or so?.

It's just that I'm in Liverpool and wrongly assumed that we would have been done by now lol.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi Dave(*),

Here link fo rupgrades

http://allyours.virginmedia.com/html.../schedule.html

been at 6 complete for a few months, they do seem slow.

C

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Only any good if you have already been upgraded. The majority are still TBC and the last update was 2 weeks ago. :dozey: [img]Download Failed (1)[/img]

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

There does seem to be some folk already on the upgrade though, that according to the schedule is still listed as "TBC". But the page hasnt been updated for over a FORTNIGHT now, so I suppose theres a lot that could have happened since then.

In some cases though they are not just slow...they are so slow they are going backwards. Last month Edinburgh was listed as 'Complete', but for a while now it's been 'TBC'. Would be nice if they kept the list updated bi-weekly and tried to get some target dates up for most areas.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

A virgin Media engineer just installed a cable modem for me today, i used to have the 4Mb through a STB seems like the upgrade has gone live in Borehamwood Herts.

https://www.cableforum.co.uk/images/...2008/03/33.png

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I dont remember the 20mbit upgrade, but so far is it following the same patterns? eg, the ones shown as "complete" just now were the same ones to first get the upgrade last time? If so bad news for rest of us Scots, cos' I think we were near the end.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Just shows what a waste of time the VM upgrade site is as that still says Lincoln is TBC

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

erm, if only some of the area has been done, wouldn't that explain it?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Liverpool and re-set my modem yesterday and still on 4meg. I've obviously wrongly assumed that Liverpool and the surrounding area to be 1 of the first areas to be done due to the size of the cable availability in Merseyside.

It's like waiting to move from dial-up to broadband all over again lol.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hey dave, im over the water from u in wallasey, i think im in the baguley area rather than liverpool/knowsley but i agree, we have alot of cable around this area and i too thought we would be seeing some action by now, and yeah this does feel alot like when i was waiting for my BB to come after being on dial up!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'm in Liverpool and re-set my modem yesterday and still on 4meg. I've obviously wrongly assumed that Liverpool and the surrounding area to be 1 of the first areas to be done due to the size of the cable availability in Merseyside.

Just down the road from you in Widnes and we were among the very last to be upgraded from 2mbt 4mb, so don't hold your breath.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Any news on Nottingham? a friend up the road was upgraded to 10mb a few weeks ago, yet i upgraded online today and stuck at 4mb/400kb we both live in Hyson green :S

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Have they stopped the upgrade altogether? There have been no update on VM's page since the 29the Feb and the CS people seems no wiser as to if it is still going on or not. May be VM's hit a snag and the program has been shelved. :confused:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Slightly out of topic but I guess they will also upgrade the M users later on. Anyone has some info on that?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

No upgrade as yet in Nottingham, I'm in Daybrook and still on 4meg, I've re-booted my modem several times but it's still on 4meg.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I wouldn't have thought that's the case.

VM always start upgrades at a slow pace. Starting with a few test areas (which were done last year), then upgrades are rolled out to several areas which is what is happening now. If all things are ok, the upgrades will increase in frequency, so by the time it comes to June/July you'll have multiple areas done at the same time.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hence the reason VM keep mentioning the summer alot, im starting to think its pointless checking my speed everyday, it'll be done when its done and im sure i will notice it too, only because i play alot of games so im always getting updates, add ons and demos from various sites.

although, i will deffinatly still post here if i get any news or get the upgrade, untill you get the upgrade u just gotta be patient i guess.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

:gpoint:

:handshake

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well they have finally updated the upgrade page so now a few more places are showing as being upgraded in March and April, as usual the Leicester area will be near the end. Oh well, I always get a connection with the 4mb connection I have so I can afford to wait as it's free.

http://allyours.virginmedia.com/html.../schedule.html

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Don't forget you will still have to reboot the modem to see if it has been updated :). Just thought i'd point this out as i don't post much. If you do not reboot then i don't think the speed will be updated for you to notice. I Suppose it is good practice to power down every night anyway.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

---------- Post added at 14:31 ---------- Previous post was at 14:28 ----------

When will Manchester get the promised 10Mb why does the south get it first when NTL
Broadband was first Rolled out in Manchester, longjohn74.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I refer the Honourable Gentleman to my earlier reply.

:angel:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Wow the vm Where's my upgrade page has been updated as of today 18th

---------- Post added at 14:48 ---------- Previous post was at 14:45 ----------

sorry forgot to say wish it was my free bb upgrade

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

10 meg makes an appearance NG5 after a reboot of modem
I'm on the mapperly UBR so Nidge Have a go at rebooting your modem, seeing as your in daybrook you'll have been upgraded too.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sorry man! not too sure :(

I can only guess as there are LOAAADS of broadband subscribers in the manchester area, and actaul performance in manchester is, according to reports here, quite dire. Then VM would leave it until later, its the biggest and hardest job, so if they learn from any mistakes from smaller areas being upgraded, they can minimise issues when implementing in manchester as it could affect more customers.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Seems Nottingham Has Been Upgraded :) Can't Really Tell The Difference Though!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Any news on birmingham? it says on the site, Birmingham (Perry Barr) but any idea on when it'll be done? im in Aston near perry barr...

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Ok I do notice the difference bloody hell its very fast now! ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

there site said Nottingham March early this morning (change from TBC yesterday) then this pm the site went back to TBC? I am Nottingham NG4 and still on the 4mb (from a cold start, tried reboot nothing) I would have thought if ng5 is 10 then ng4 should be only about 2 miles away.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

They've actually split Mansfield out from Nottingham now, so its only some of us getting it this month

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes but according to previous posts Mapperly NG5 is live, which is not the Mansfield hub cant be long .

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

hey yeah your right there good point! I turn my modem off at the wall when its not in use so i shud be ok there though, i noticed ur location is birkenhead, my mum lives there, i did for years but im in wallasey now.

It looks like our area is going to be a while too looking at the latest updates from VM!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Can't wat for the upgrade in april for belfast. Good stuf VM....

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Wallasey here also, nothing at this end as yet..

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I thought I saw it say March earlier, but when I sent the link on to a friend it said TBC, so I assumed I was going slightly crazy... odd.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

At least the list is showing several dates now. Dissapointed Liverpool still is not been given a date as of yet!!!.

Mind you the current 4mb is more than enough right now for my needs. Call me suspicious but I wander if the upgrade to 10mb is as much down to VM being able to better manage heavy downloaders and reduce there speeds\manage\cap there service even more to improve things for those on lower speeds as much as a marketing excercise?.

What I mean the management service as it is now is easily open to bypass due to the peak hours or, what 4 to 9 is it?. Outside these hours nothing as such I gather. With the 10mb upgrade I'll bet they open the peak hours for 10mb users to something like 10am to 10pm. Then reduce your speed to 1mb!. In effect those who are heavy downloaders will mainly have a 1mb connection instead of 10mb connection from the 4mb connection they are currently on.

They might not have said that yet but I'll bet they are thinking it or something similar. And we all think the upgrade is good for us?.

I wander if they will have an option of staying on 4mb?.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

The schedule changed to April for Belfast! Woo! https://www.cableforum.co.uk/images/local/2008/03/4.gif

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

March for Mansfield :tu:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still 4Mb at NG7 (Hyson Green) :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

yes same NG4, although Mapperley and sherwood are apparently now 10mb

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yay:p:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It's good to know my connection is being upgraded free of charge, It would just be great to be able to actually use my 4mb fully even for browsing webpages. The lasttime Virgin upgraded my line it either meant my TV wouldn't work or the Internet Wouldn't - I couldn't use both together :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

4mb just outside Coventry which is classed as "complete"

Do I believe VM? Hmmmm NO!

Why didn't they just do it and THEN tell us?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

It's March now still no upgrade here in Daybrook:mad::mad:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hi mate,

I'm getting a similar thing and it been going on for over 10 days now. I have a 4MB line and its been great, little niggles once or twice but no great bother. I play online games (FB2142) and have had no problems.

They started upgrading my line (and everyone who has 4MB) to 10MB for free, (this sounds great doesn't it :erm:) the only problem is my line now drops to 2.5MB in the evening and the gaming in the day if crap to say the least :rolleyes: I can download files from http://gamefiles.virginmedia.com/blueyondergames/demos/ at 1170KB/sec but for some reason i have a really high ping while gaming and the bloody view jumps all over the place, quite annoying when playing FPS.

I have had nothing but trouble from tech support and customer services who just make excuses and really have no idea

Anyone else having this

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yes it does doesn't it, unfortunately there won't be a lot you can do. You get used to it in the end, see how I cope with 2142 on the -BFB- Infantry server some time, soldier name as in this username ;)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

spoke to them last night and after they tried and tried to fob me off, the server is capping me. Something to do with the amount I download and playing online games, she said try not playing any game in the day and see if the server still caps you at night!

So all I've got to look forward to is a slow down in any game I play after about 20 mins, its a bloody rip off, I pay for 4MB but in the small print it says 'up to' 4MB so they have you by the b**ls.

They gave me some bull about if I download at a fast speed then I slow other people's Internet down, how the hell am I overriding other peoples speeds? I am on some sort of priority line that nick's bandwidth off other users. Pack of lies me thinks.

I'm gonna look for somewhere else that doesn't cap your speed!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sat, 22 Mar 2008 12:43:45 GMT
These are my latest speed test. I've been getting faster speeds then usaul. i checked the virgin page and they were carrying out maintenance in the walsall area. Could this mean that the 10mb upgrade is on its way ???


Test 1: 1024K took 2634 ms = 388.8 KB/sec, approx 3204 Kbps, 3.13 Mbps
Test 2: 1024K took 2003 ms = 511.2 KB/sec, approx 4212 Kbps, 4.11 Mbps
Test 3: 1024K took 2093 ms = 489.3 KB/sec, approx 4032 Kbps, 3.94 Mbps
Test 4: 2048K took 4796 ms = 427 KB/sec, approx 3518 Kbps, 3.44 Mbps

Overall Average Speed = approx 3742 Kbps, 3.66 Mbps

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Sat, 22 Mar 2008 15:50:00 GMT

https://www.cableforum.co.uk/images/...2008/03/15.png

---------- Post added at 16:32 ---------- Previous post was at 15:52 ----------

Don't get too excited, I've had nothing but trouble since they started upgrading the line

rob

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Care to expand on that ???

what kinda problems you been getting ?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

any news on luton?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Don't get excited, we're always last to be upgraded for anything. Two year wait for VOD ring any bells. We haven't even got caller ID. Don't hold your breath.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Wonder if I will get 8-9meg here in Prenton instead of this 2-3meg I get now.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

does anyone know if mansfield has got 10mb yet,,it says march on virgin "wheres my upgrade" site

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Nothing here yet, Oak Tree NG18

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I'd assumed I would be upgraded with the Coventry lot as I'm about 10 miles away but no joy. Just done a traceroute and from the router names it appears I'm actually lumped in with Birmingham even though that's 20 miles away. Ho hum.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Swansea ive been told by chief execs office is due for upgrade on April 14th.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I am interesting to in that upgrade too, I wonder if these upgrades are taking the same pattern as last years 10mb upgrade to 20mb? If it is sorry i was not paying attention when Luton was upgraded :(

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

I love this thread, so full of disappointments for people, especially in Mansfield now they've moved the upgrade from March to April, LOL!!!

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

this is indeed IS all to do with your download rates, im still on the 4mb right now, but if i download or play alot of gaming all day, then the speed gets capped from 4pm - 9pm weekdays (peak hours)

i would suggest checking your speed before 4pm, after 4pm, and then again about 9.30pm, on different days, with different usage habits.

this way you may be able to avoid getting capped as much in the future.

[EDIT] i almost forgot, it looks to me as if you only get capped if you are using the service exessivly during the peak hours, i dont think the amount you use the service before 4pm and after 9pm matters.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Disapointed? No, I pay for 4mb and get 4mb, if and when 10mb comes along its a bonus, cant whinge about something that you dont already have can you?

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Well said

:clap::clap:

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Yeah, i've recently just upgraded my service from the 2mb which i always got happily, to the L package since the 2mb was a bit slow for downloading. When i phone them i said my 4mb to 10mb upgrade wasnt going to upgrade within 2months or so, so about april or may i guess, living in Greenwich. sSOO lONGG

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Maybe not you personally, and I agree with what you say about 4mb as I get a rock solid connection with 4mb too in NG17 area, just hope the 10mb rollout doesn't b@lls it up for us! I'd rather stay on a solid 4mb than a potentially ropey 10mb any day.

But you just have to chuckle when sales reps were promising 10mb last year and it never happened and people were pee'd off and now the 10mb schedule has been posted it's a laugh seeing people still moaning they haven't got their 10mb yet :)

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

If it's any consolation, I got my update, and whilst it is no-where near 10Mbps, it is so far a pretty solid 5.5, occasionally straying to near 6. though I'd happily accept more, this speed is ok for now.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Hopefully they won't just leave it at that and start tuning the network or load balancing or whatever they do, just upping the speed and not configuring the network to cope would be a bit silly.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

"Hopefully they won't just leave it at that and start tuning the network or load balancing or whatever they do, just upping the speed and not configuring the network to cope would be a bit silly. "

Well if they do upgrade us, and these are the speeds that we get, they will still be able to say that thousands or millions of people are on our "up to" 10mb service. they (VM) will use the numbers on the service, even if they get nowhere near the speed, to advertise that they are the biggest broadband provider in the speed bracket. I am by no means a disgruntled user (yet) as i get a solid 4mb connection in Birkenhead. As a business selling point it would be great advertising. Perhaps the 10mb will not suffer as many problems as the 20 seems to but get ready for it just in case.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

In all honesty I never upgraded our connection from 2 meg to 4 meg fully expecting the connection to be 10 meg. Well I did wrongfully assume Liverpool would have been upgraded due to the hugh coverage of the area alone. But more like we really wanted the 4mb to suit our needs and the only £7 per month extra made sence as it allows 2 of us to get decent speeds at the same time rather than this main pc blocking the second pc when downloading.

The 10 meg upgrade will be welcome when it arrives here in Liverpool. But as I have said before and others I think, would prefer to stay on a full 4 meg connection that get 2 meg via a 10 meg connection!.

Re: Virgin 4Mb to upgrade to 10Mb February - Summer
 

Still no update here in Coventry.Still says complete on the site.I reboot modem every morning,sure they meant March 2009?