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-   -   20 Meg From June (https://www.cableforum.uk/board/showthread.php?t=33609262)

kevyboy99 29-04-2007 09:29
Re: 20 Meg From June
 
i reset my modem log last night..does anyone know what all this means??

Cable Modem Event Log
First Time Last Time Counts Level ID Text Time Not Established Time Not Established 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Sun Apr 29 00:20:36 2007 Sun Apr 29 00:20:36 2007 1 Critical(3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...Sun Apr 29 00:13:06 2007 Sun Apr 29 00:13:06 2007 1 Critical(3) 68000300 DHCP WARNING - Non-critical field invalid in response.Sun Apr 29 00:12:50 2007 Sun Apr 29 00:12:50 2007 1 Critical(3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...

Hex 29-04-2007 17:58
Re: 20 Meg From June
 
Nope, but its all normal, my logs, and most other NTL modems I've checked (friends and family) all have them too.

Diadem 29-04-2007 18:56
Re: 20 Meg From June
 
Ok incase this has not been posted it will be £25 for a new modem if you have one that has a 10base network card.

The first few UBR's will have there modem put up to 20Mb on the 1st NOT ALL MODEMS WILL BE DONE AT THIS TIME!!! Please Dont moan they your modem is not on 20mb yet it will take time :)

Something else to bring up i noticed some folk going on about sky BBI. If you are a gamer dont evan think about it, sky will not turn interleaved off on any connections they supply.
The Interleaved option on the leased LLU's for all ISP's using it has the option of interleaved that was introduced with broadband max. (btw this can be turned of easly by the isp but sky wont for some reason)
Interleaved adds around 40ms latency to the ADSL line so as to give a more stable and faster connection.

shawty 29-04-2007 19:22
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289059)
Ok incase this has not been posted it will be £25 for a new modem if you have one that has a 10base network card.

The first few UBR's will have there modem put up to 20Mb on the 1st NOT ALL MODEMS WILL BE DONE AT THIS TIME!!! Please Dont moan they your modem is not on 20mb yet it will take time :)

Something else to bring up i noticed some folk going on about sky BBI. If you are a gamer dont evan think about it, sky will not turn interleaved off on any connections they supply.
The Interleaved option on the leased LLU's for all ISP's using it has the option of interleaved that was introduced with broadband max. (btw this can be turned of easly by the isp but sky wont for some reason)
Interleaved adds around 40ms latency to the ADSL line so as to give a more stable and faster connection.
Thats a bit wrong. Well surely then if i was to pay £25 for the new modem i would own it? Then what happens if anything goes wrong with it.

Rik 29-04-2007 19:26
Re: 20 Meg From June
 
Quote:
Originally Posted by kevyboy99 (Post 34288010)
so if i restart my modem daily as of the 1st..i`ll get the upgrade for deff?
No.

The Speed upgrade is being "rolled out" from May 1st ;)

shawty 29-04-2007 19:47
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289089)
Not sure about this i just heard about this today. Call cust service tomorrow they will be able to tell you is its a rental charge or what :)

They will still sort it if it brakes tho
But VM dont charge for renting out there equipment. Thats why its free if it brakes. The £25 charge for the upgrasde in modem if needed is for an engineer visit as far as im aware, which is still wrong anyway.

kevyboy99 29-04-2007 19:53
Re: 20 Meg From June
 
Quote:
Originally Posted by Rik (Post 34289084)
No.

The Speed upgrade is being "rolled out" from May 1st ;)
yeh so i could be upgraded anytime from may 1st onwards!! i assume i wont be told when!:-)

Mechanicus 29-04-2007 20:14
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289089)
Not sure about this i just heard about this today. Call cust service tomorrow they will be able to tell you is its a rental charge or what :)

They will still sort it if it brakes tho
The rental charge is included in the price per month. If they want to charge you for a modem, they are essentially charging you twice for it. I suggest telling them either they cut your monthly charge down, give you a free modem, or you leave them.

Diadem 29-04-2007 20:39
Re: 20 Meg From June
 
Quote:
Originally Posted by shawty (Post 34289081)
Thats a bit wrong. Well surely then if i was to pay £25 for the new modem i would own it? Then what happens if anything goes wrong with it.
Not sure about this i just heard about this today. Call cust service tomorrow they will be able to tell you is its a rental charge or what :)

They will still sort it if it brakes tho

Diadem 29-04-2007 22:52
Re: 20 Meg From June
 
they will tell you right here as of the 1st the ubrs that will be turned on will be listed with dates as they did the last time, when we went from 4 to 10

www.virginmedia.com/evenfaster

shawty 29-04-2007 22:59
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289236)
they will tell you right here as of the 1st the ubrs that will be turned on will be listed with dates as they did the last time, when we went from 4 to 10

www.virginmedia.com/evenfaster
Yes like ive said numerous times,we all knew this. And as far as im aware they havent done this before.

Diadem 29-04-2007 23:04
Re: 20 Meg From June
 
Quote:
Originally Posted by shawty (Post 34289241)
Yes like ive said numerous times,we all knew this. And as far as im aware they havent done this before.
yes they did the last over hall of the old ntl speeds was done like this around the time that the companys were bought up. when all the speeds changed.
guess you missed that. i know this becouse that was the last time i was posting on here :)

Cobbydaler 29-04-2007 23:12
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289059)
Ok incase this has not been posted it will be £25 for a new modem if you have one that has a 10base network card.
It won't be if you're capable of installing it yourself.

See this post...

shawty 29-04-2007 23:16
Re: 20 Meg From June
 
Quote:
Originally Posted by Cobbydaler (Post 34289250)
It won't be if you're capable of installing it yourself.

See this post...
Thats all well and good if you visit these forums or newsgroups, what about the thousands that dont.

Diadem 29-04-2007 23:19
Re: 20 Meg From June
 
Quote:
Originally Posted by Cobbydaler (Post 34289250)
It won't be if you're capable of installing it yourself.

See this post...
very well as i said i had only been advised of this charge today. I thought the quick start was only for new services on accounts that already have had service's in the house/have just tv or phone. most people will not want to do this, I know meny people have gone for quick start when new to bbi and had to get a tech. cos they just did not know what they were doing

Cobbydaler 29-04-2007 23:31
Re: 20 Meg From June
 
Quote:
Originally Posted by Diadem (Post 34289252)
very well as i said i had only been advised of this charge today. I thought the quick start was only for new services on accounts that already have had service's in the house/have just tv or phone. most people will not want to do this, I know meny people have gone for quick start when new to bbi and had to get a tech. cos they just did not know what they were doing
Well, if they don't know what they're doing & need a tech they shouldn't be surprised that they have to pay £25.

You're not paying for the modem, you're paying for the visit to install it.

If you want to upgrade to V+ you might expect to pay for a tech's visit to swap your box, so why should it be any different to upgrade your BBI?


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