Originally Posted by smigs

ive been told by a ntl worker tha they might be upgradin internet users again 1.5 will go up to 3mb for same price. u no if this is true ?

Originally Posted by smigs

ive been told by a ntl worker tha they might be upgradin internet users again 1.5 will go up to 3mb for same price. u no if this is true ?

Originally Posted by garyparson

From the replies that I've had to my previous posts NTL don't care about current customers do they.

Originally Posted by Chrysalis

yes its been pulled back, but I think if it gets pulled back much further NTL could be done for false advertising because when they first announced these speed upgrades you can bet they pulled in extra customers from it on the basis these customers were going to get these nice speeds, but now these customers will have up to 50% of their contracts without the speeds available.

Originally Posted by garyparson

From the replies that I've had to my previous posts NTL don't care about current customers do they.

Originally Posted by thomson

So, can people who have already got the upgrade or know for "sure" when an area I.E- London, glasgow, manchester etc will be done, please post in here and tell us so that we all know when to either reboot our modems to get the upgraded speed or at least have a slight idea when OUR area is going to be done :)

Cheers me mateys ;)

Originally Posted by JohnHorb

Difficult to see how they could be done for false advertising, when they haven't advertised it yet!

Originally Posted by just21

What are ntl doing to compete with the 8mb adsl that will be available from BT by the autumn? Paying £25 to upgrade to 1,2,3mb seems like a waste of money if you are near enough a BT exchange to get 8mb.

Originally Posted by etccarmageddon

sounds like poor internal communication as the official document we've all seen talks about a £25 fee. perhaps this is a fee but a 'token' fee which will be waived for the first 3 months as a 'special offer'.

Originally Posted by zitianaki

so some upgrades already have happend is there a list of some sort as to when the other areas will take place or just silently migrate over to 3MB and you only find out by downloading something notice the speed increase? :D

Originally Posted by zitianaki

so some upgrades already have happend is there a list of some sort as to when the other areas will take place or just silently migrate over to 3MB and you only find out by downloading something notice the speed increase? :D

Originally Posted by monkeybreath

ok, let's explain this again

NOBODY IS YET ON THE NEW SPEEDS

the work you are referring to is network upgrades to make the new speeds possible, this may, or may not, have happened in certain areas. When the new speeds are launched you will know about it. The official documentation (ie the investors report) states that there will be a £25 fee. Whether this will or will not be implemented i do not know- some say it will, some don't, choose to believe what you like.

Also with regard to capping, the official documentation states that there will be caps- again believe any other unofficial information that you wish to, but at the moment the only thing i would take as official is the press release and investors report. :)

Originally Posted by Nikko

Yes over 99% of customers have already been upgraded prior to any announcement, or indeed upgrade, and if you are one of the few not to have been done yet, then you really need to be on the list to be able to view the list that applies.

It is entirely possible that suddenly you will be informed of an upgrade, in which case you can consider yourself to be on the list, unless of course your speed suddenly increases without you being on a list of customers to be notified they are listed to be historically upgraded, further to them doing an upgrade.

Originally Posted by Chrysalis

difference between the 2 companies my friend, telewest announce and do the job right then, ntl announce ahead of time and then we see it many months later.

Originally Posted by Chrysalis

Ignition that was my point, NTL are not at fault for taking longer they are at fault for announcing it months before they can roll it out, they should have stayed quiet and announced it in march/april/may or whenever they plan to roll it out.

Originally Posted by garyparson

Let's say your area HAS been upgraded, how would you know it's been done? You have to pay to upgrade so it's not like it'd be an automatic thing. From what I've read above anyway.

Originally Posted by Ignition

AAAAARGH

There have been no speed increases anywhere in the country, any prep work that has been done apart from resegmentation will have been done nationally not regionally.

This is getting really boring now having to disagree with vague people who in thomson's case have varied from sales staff, call centre staff, people at ntl HQ (Hook presumably?) and now ntl Glasgow.

I suspect that these upgrades will be released to all areas at the same time, and I have an idea of a date but sorry to disappoint I'm certainly NOT discussing it here.

Also I'd say that Telewest's way of doing things was better, amongst other things it saves annoying people making them wait, not to mention of course demonstrating competence and giving a good impression that the company has capacity to spare.

Originally Posted by zitianaki

no offence but if ntl let customers know what was going on there wouldent be all these people asking the same questions and you getting angry. Of course people will ask if you just increae random streets speed and dont even inform them of the plans imo thats stupid

Originally Posted by zitianaki

no offence but if ntl let customers know what was going on there wouldent be all these people asking the same questions and you getting angry. Of course people will ask if you just increae random streets speed and dont even inform them of the plans imo thats stupid

Originally Posted by Nikko

Yes over 99% of customers have already been upgraded prior to any announcement, or indeed upgrade, and if you are one of the few not to have been done yet, then you really need to be on the list to be able to view the list that applies.

It is entirely possible that suddenly you will be informed of an upgrade, in which case you can consider yourself to be on the list, unless of course your speed suddenly increases without you being on a list of customers to be notified they are listed to be historically upgraded, further to them doing an upgrade.

Originally Posted by thomson

wtf pizz you talkin nikko ??

Originally Posted by Nikko

Am I to surmise from that question that you do not understand?

Originally Posted by ianathuth

Likewise if I lost a pound for everytime the search function was used I wouldn't lose much :D :D .

Originally Posted by NeoWin

AOL UK have announced that they are doubling the speed of thier broadband service to all thier UK customers at no extra cost. Current subscribers will have to wait upto 6 months for the upgrade to take place, whereas new customers joining after 7th February will instantly receive the double speed

[...]

All new AOL Broadband Gold members on the ntl cable network will also receive a broadband service of speeds up to 1Mbps from Monday 7 February 2005. Existing AOL Broadband Gold members on the ntl cable network will be upgraded from the current speed of up to 750 Kbps to a faster connection of up to 1 Mbps as quickly as possible.

Originally Posted by MrBen

Just got an alert from Neowin...



http://www.neowin.net/comments.php?i...&category=main

So perhaps it won't be long now before regular ntl broadband customers get the opportunity to upgrade :)

Ben

Originally Posted by Neil

That's history, not news.....;)

Originally Posted by just21

NTL need to get these speed increases out asap and then announce another increase to at least 8mb. By the autumn I will be able to get 8mb from BT and UKonline, as well as 4mb including line rental from Bulldog. I am sure there are other areas, apart from London, where there will be this level of competition soon.

Originally Posted by just21

Ukonline has a 500gb cap, Bulldog has no cap. What is the NTL cap 30GB?

Originally Posted by just21

Ukonline has a 500gb cap, Bulldog has no cap. What is the NTL cap 30GB?

Originally Posted by UKonline

1. UNLAWFUL AND ILLEGAL USE

The UK Online Network and Service may be used for lawful purposes only and in compliance with all current and future statutes in force from time to time. You agree not to use the Service to send or receive materials or data which is or may be in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene, or constitutes harassment or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights or has any fraudulent purpose of effect.

You are prohibited from storing, distributing or transmitting or permitting the storage distribution or transmission (whether intentionally or otherwise)_of, any unlawful material through the Service. Examples of unlawful material include: direct threats of physical harm; hardcore and child pornography; and copyrighted, trademarked and other proprietary material used without proper authorisation. You may not post, upload or otherwise distribute or permit the posting, uploading or distribution (whether intentionally or otherwise)_of copyrighted material on our servers without the consent of the copyright holder. In the event UK Online becomes aware of any breach of this Clause 1 UK Online may take any of the actions outlined in Clause 8 below. The storage, distribution, or transmission of unlawful materials could also lead to UK authorities alleging criminal liability.

Originally Posted by Chrysalis

ianathuth please dont accuse heavier users to be all into piracy their is different uses for the traffic and its each user's right for privacy of what they use their connection for, you are not the internet police and you are not there to judge other's. If an ISP has proof of a user breaking the AUP then of course they can take the matter further with that customer.

Originally Posted by just21

This misses the point, what are NTL doing to compete with the 4mb and 8mb products that will be available everywhere by autumn?

Originally Posted by just21

This misses the point, what are NTL doing to compete with the 4mb and 8mb products that will be available everywhere by autumn?

Originally Posted by phl_spector

But if it's a BT service, you can pretty much guarantee it'll cost a lot of money. At least NTL are competitive when it comes to the price.

Originally Posted by dragon

as ukonline will be doing 8mbit via easynet adsl equipment using LLU i would guess that any 8mbit bt offering would have to be competitvly priced with that.... at least in areas where both would be avalable

Originally Posted by gingerprince

I'm in an area that can already get UKOnline's Broadband 8000 service. It's £39.99 per month.

However as I'm currently paying £20/month (new customer due to an NTL c0ck up cancelling my broadband when I cancelled my TV for Sky+) for what will be 2Mbps, I can't justify the extra £20/month for 8Mbps which I really don't need.

Would love it just for the kudos tho ;)

Originally Posted by gingerprince

Edited to add: -

Although this is very annoying: -

http://support.ukonline.net/support_...Broadband+8000

They block port 25 and 80!!! Not good since I run my own email server.

Originally Posted by gingerprince

I'm in an area that can already get UKOnline's Broadband 8000 service. It's £39.99 per month.

Originally Posted by zitianaki

going 2Mb ukonline for 29.99 then 8MB next month even though 500GB isent much

Originally Posted by gingerprince

You're complaining about 1/2 terrabyte a month?! That's about 16gigabytes per day. If you're downloading that much consistently you really should get out more ;)

Originally Posted by zitianaki

You are very lucky then i cant get it until next month i still canceld my ntl
going 2Mb ukonline for 29.99 then 8MB next month even though 500GB isent much a 3Mb with a 40GB cap isent worth it. the port thing is a shame but a small price to pay for such a good dl speed plus their modems are ads2/adsl2+ enabled so when the time comes you do not need to upgrade. adsl is definatly the way to go 50 years later ntl will offer 2MB. i would of orderd it ages ago if i could get the 8MB free router until the 21st to i dont see how anyone could pass up ukonline for ntl thats crazy

http://www.ukonline.net/broadband/Ac...20Gateway1.pdf

Originally Posted by SOSAGES

adsl in my opinion is not the way to go anything to do with wires and bt can only be trouble in the long run :)

Originally Posted by Chrysalis

ukonline 8mbit is here in may.

Originally Posted by SOSAGES

adsl in my opinion is not the way to go anything to do with wires and bt can only be trouble in the long run :)

Originally Posted by gingerprince

You're complaining about 1/2 terrabyte a month?! That's about 16gigabytes per day. If you're downloading that much consistently you really should get out more ;)

Originally Posted by zitianaki

easynet arent a part of bt they got their own exchanges so its nothing to do with them you just need to use a bt line to connect....
plus when adsl2+ is out and all u cable users still on 1.5Mb heh go al the way to 24Mbit...
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no i am not complaining i just saying it isent much.... i know ppl who would go through 500GB in a week and myself ive been through 1000GB in 2 days i dont always do that but its nice to be able to when you want. :angel:
thats why ntl's 40GB is no good for me i think ntl are good but i need faster and less/no cap. just waiting for the wireless modem from them now and ntl take a month to cancle so they said so will use that for xbox see how it gets on
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Originally Posted by iain_herts

well im less the 2 km from my exchange.

You are approximately 343 metres from the exchange (straight line distance).

Originally Posted by zitianaki

when adsl2+ is out and all u cable users still on 1.5Mb while bt users with wireless modem and at the switch of a button speeds of up to 24Mbit..

Originally Posted by lsainsbury

Does anybodu know how to "apply" for the speed upgrades? I'm on 768k and would like to go to 2Mb for the one-off fee of £25!

Cheers

Lee

Originally Posted by badnbusy

yep..if you live virtually next door to the exchange.

Originally Posted by etccarmageddon

the upgrades arent ready yet. there is nowt for you to apply for.

Originally Posted by Rone

My son has it at 3 miles away, [sorry i dont do km] thats hardly next door, and a frigging long walk on a cold day. :)

Originally Posted by Ignition

Shifting 1TB in 2 days as part of a warez hub (and don't even try to give me bull**** about it being legit traffic, I'm neither naive nor stupid) isn't really the average user, infact it's totally irrelevant for the purposes of this discussion.

Extreme bandwidth usage has no relevance to these issues at all, using 500GB a week is clearly an abnormal usage pattern, and imho those who do so can go and get themselves a dedicated box as they have no business doing that on a home or business broadband connection that isn't 1:1.

X-Box chipped by any chance?

Sorry to seem insulting but you're exactly the kind of user that no ISP wants and who ntl are hoping to be shot of with the capped upgrades.

The new packages from BT Are fabulous news, this kind of competition will spur on the progress of HSI in the UK and as they move to 2 - 8Mbps will encourage the cablecos and LLU operators to compete through innovation.
__________________



Might have ADSL at that distance but not a full 8Mbit - ya cannae change the laws of physics, Captn!

Originally Posted by Ignition

Shifting 1TB in 2 days as part of a warez hub (and don't even try to give me bull**** about it being legit traffic, I'm neither naive nor stupid) isn't really the average user, infact it's totally irrelevant for the purposes of this discussion.

Extreme bandwidth usage has no relevance to these issues at all, using 500GB a week is clearly an abnormal usage pattern, and imho those who do so can go and get themselves a dedicated box as they have no business doing that on a home or business broadband connection that isn't 1:1.

X-Box chipped by any chance?

Sorry to seem insulting but you're exactly the kind of user that no ISP wants and who ntl are hoping to be shot of with the capped upgrades.

The new packages from BT Are fabulous news, this kind of competition will spur on the progress of HSI in the UK and as they move to 2 - 8Mbps will encourage the cablecos and LLU operators to compete through innovation.