Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   [Merged] NTL Increasing BB Speeds Late Summer 2004 (https://www.cableforum.uk/board/showthread.php?t=11564)

orangebird 28-04-2004 16:14

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DrAwesome
Adsl is still faster & is still an attractive option...




Probably rejoice that NTL employees might have had a decent wage rise.


:rofl: :rofl:..

No such luck...

Chris W 28-04-2004 16:15

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DrAwesome
Probably rejoice that NTL employees might have had a decent wage rise.

er... sorry a what :confused: i looked up 'wage rise' in my ntl dictionary but i couldn't find it.... :pp

Lew 28-04-2004 16:55

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by danielf
But then again, online tele looks very enticing, so my bandwidth hunger my grow exponentially :shrug:

It's quite nice whenâ₠¬Ã‚¦

Buffering, please wait

†¦you can get a consistentââ ¡Ãƒâ€šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦connection, but in all theââ‚Âà ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦time I've been on NTL cable (at 600Kbps and 1Mbps)ââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦I've noticed that it's quite rare for that to happen. I can justâ₠¬Ã‚¦

Buffering, please wait

†¦about understand that there may be the rare occasionââ‚à ƒâ€šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦when a 350Kbps MLB.TV stream from the US could drop to less than 100Kbpsââ‚à ‚¬Ã‚¦

Buffering, please wait

†¦but I even get problems on a 32Kbps RealOne stream from BBC Radio. Maybe ifâ₠¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦this can get sorted out then online TV would be a viable option but I can't see it right now

Connection to the server has been lost

paulyoung666 28-04-2004 17:35

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DeadKenny
I really don't like this assumption that all 1Mbps users will obviously love to pay NTL £3 more. £35 a month is still a hell of a lot in the first place!

If I look at it the way some are blindly doing and take the £3 rise as a rise on the 1Mbps service ignoring the "free" upgrade later, then being asked to pay £3 more for 1Mbps when everyone else isn't being asked for more money and neither are Telewest customers, then it's an outrage! In that case, what am I getting for my extra £3 (again, ignoring the free upgrade later... assume we don't know about that yet)?... nothing :(

Either way, it's £3 a month (£36 a year) more I'd rather not be paying.


then vote with you wallet , drop back to 600/750 , lose a quarter of your speed but be £13/month better off , i know what i would do ;)

Bill C 28-04-2004 19:33

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by monkeybreath
er... sorry a what :confused: i looked up 'wage rise' in my ntl dictionary but i couldn't find it.... :pp


It was removed when NTL took over from Cable & Wireless

Tristan 28-04-2004 20:11

Re: [Merged] NTL Increasing BB Speeds
 
If Heinz put up the price of their biggest tin of beans by a fraction under 8%, but gave you 50% more beans in every can, would you complain? Would you hell. You'd probably think Heinz were being very generous.

So where does the difference lie in this case?

etccarmageddon 28-04-2004 20:31

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Tristan
If Heinz put up the price of their biggest tin of beans by a fraction under 8%, but gave you 50% more beans in every can, would you complain? Would you hell. You'd probably think Heinz were being very generous.

So where does the difference lie in this case?

I would complain as more beans = more farts.

DeadKenny 28-04-2004 20:41

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by paulyoung666
then vote with you wallet , drop back to 600/750 , lose a quarter of your speed but be £13/month better off , i know what i would do ;)

Yep, that's exactly what I'll be doing as I've already said. The 750kbps is no problem really, but it's just a shame I'll have to drop to the pathetic 128kbps upstream. It's about time I cut back on stuff I'm wasting money on anyway :D

etccarmageddon 28-04-2004 20:43

Re: [Merged] NTL Increasing BB Speeds
 
yeah 128 up IS a joke.

DeadKenny 28-04-2004 20:44

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Tristan
If Heinz put up the price of their biggest tin of beans by a fraction under 8%, but gave you 50% more beans in every can, would you complain? Would you hell. You'd probably think Heinz were being very generous.

So where does the difference lie in this case?

This kind of thing goes on all the time in supermarkets. I see throught it straight away. If it's an item I don't normally buy, rather than doing like most of the sheep, I think twice about why they're giving 50% extra "free" (usually because they're not).

Same as HMV etc, who raise prices on CDs and then drop them for the sales so they're the same as they were before just with a big "SALE" sticker on them.

No difference, it's just all a con.

th'engineer 28-04-2004 21:03

Re: [Merged] NTL Increasing BB Speeds
 
BTW has the cap been raised as well:angel:

Defiant 28-04-2004 21:08

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by th'engineer
BTW has the cap been raised as well:angel:

The cap wont go away. Your just not going to hear much about it for 1 year or so

Mauldor 28-04-2004 21:13

Re: [Merged] NTL Increasing BB Speeds
 
Not sure on these Billions of replies if this has been mentioned but how much you pay is all compared to what is around you at the time. I remember paying for Dial up + Call Costs (wayyy back) then ISDN from thos lovelry BT people and then Call Charges on top of that - whey hey ...

I paid £50 a month for 1 mbit from NTL when it first come out, people where paying bags of dosh every month for 2mbit/256 were they not - mainly as the lower contention ratio....

I still say what NTL should do is split there product up even more - so you could have say 5-6 of them. People can then choose to pay for what they deem they want to use. You need 2 'Lite' Packages - this has a Proper CAP imposed but the price is well low (maybe they can check ADSL prices to pitch this in at) and include no email, no newsgroups etc.

Next up is the 'Home' User lets call it - no caps - email and limited news support. Maybe add some proper email space while there at it (PHP etc).

Lastly would be the 'power' user - 1mbit / 1.5mbit / 2mbit - fixed Ip, Full News Servers, Proper email (that actually works) and decent web space.

Now all you gotta do (not sure if this is possible like) is bunch the people together like - so a heavy user does not effect a normal user in any way.

I do like Erol little toliet thing - made me laugh that did :LOL:

homealone 28-04-2004 21:16

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DeadKenny
This kind of thing goes on all the time in supermarkets. I see throught it straight away. If it's an item I don't normally buy, rather than doing like most of the sheep, I think twice about why they're giving 50% extra "free" (usually because they're not).

Same as HMV etc, who raise prices on CDs and then drop them for the sales so they're the same as they were before just with a big "SALE" sticker on them.

No difference, it's just all a con.

If they advertise '50% extra free', they have to give it to you, the cost of supermarket promotions is largely borne by the manufacturer, rather than the retailer, so they supermarkets don't lose out :(

The question of whether the extra 50% on 1 meg is going to be 'free' is obviously moot, here. I must admit if I had 1 meg I would feel as if I were paying for it, through the price increase. I don't think I would go so far as to call it a 'con', though?

Tristan 28-04-2004 21:24

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DeadKenny
This kind of thing goes on all the time in supermarkets. I see throught it straight away. If it's an item I don't normally buy, rather than doing like most of the sheep, I think twice about why they're giving 50% extra "free" (usually because they're not).

Same as HMV etc, who raise prices on CDs and then drop them for the sales so they're the same as they were before just with a big "SALE" sticker on them.

No difference, it's just all a con.

Right. But the point is that Heinz beans *are* a product that you normally buy. So you're getting 50% more product for 8% more cost. Which to me, and my "sheep" vision, is a good thing...

homealone 28-04-2004 22:04

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mauldor
Not sure on these Billions of replies if this has been mentioned but how much you pay is all compared to what is around you at the time. I remember paying for Dial up + Call Costs (wayyy back) then ISDN from thos lovelry BT people and then Call Charges on top of that - whey hey ...

I paid £50 a month for 1 mbit from NTL when it first come out, people where paying bags of dosh every month for 2mbit/256 were they not - mainly as the lower contention ratio....

I still say what NTL should do is split there product up even more - so you could have say 5-6 of them. People can then choose to pay for what they deem they want to use. You need 2 'Lite' Packages - this has a Proper CAP imposed but the price is well low (maybe they can check ADSL prices to pitch this in at) and include no email, no newsgroups etc.

Next up is the 'Home' User lets call it - no caps - email and limited news support. Maybe add some proper email space while there at it (PHP etc).

Lastly would be the 'power' user - 1mbit / 1.5mbit / 2mbit - fixed Ip, Full News Servers, Proper email (that actually works) and decent web space.

Now all you gotta do (not sure if this is possible like) is bunch the people together like - so a heavy user does not effect a normal user in any way.

I do like Erol little toliet thing - made me laugh that did :LOL:

some good points there. :tu:

- I doubt NTL would be able to run a properly managed webspace with php, mysql, etc? There are people with those skills employed by NTL, but not many of them 'customer facing', I bet :pp

- my suggested structure would be -

lite - 300k down 64k up - include email, but no news or webspace.

home - 750k down 128k up - include email & either news or webspace (html)

home plus - 750 down 256 up - include email & either news or webspace (html)

options - 1.5 meg down, news and webspace - maybe a deal with a 3rd party host for a server side enabled solution?

erol 28-04-2004 23:29

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mauldor
I do like Erol little toliet thing - made me laugh that did :LOL:

Thanks. I am glad someone enjoyed it.

Hopefully the analogy also highlights the idea that a heavy exacuator (heavy user) can only ever be causing one bowls worth (one users worth) of congestion and never any more than that and that anytime you are on a bowl and all the other bowls are also in use, you are causing one bowls worth of congestion, along with all the others, regardless of how little you may have been using the toilet before and regrdless of how little volume you may have exacuated before or on average. The idea that one user (no matter how much volume they evacuate) can cause more than one bowls worth of congestion is just not correct - but widely believed to be the case (in the idea that 3% of users account for 60% + of congestion for example).

ian@huth 28-04-2004 23:36

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by erol
Thanks. I am glad someone enjoyed it.

Hopefully the analogy also highlights the idea that a heavy exacuator (heavy user) can only ever be causing one bowls worth (one users worth) of congestion and never any more than that and that anytime you are on a bowl and all the other bowls are also in use, you are causing one bowls worth of congestion, along with all the others, regardless of how little you may have been using the toilet before and regrdless of how little volume you may have exacuated before or on average. The idea that one user (no matter how much volume they evacuate) can cause more than one bowls worth of congestion is just not correct - but widely believed to be the case (in the idea that 3% of users account for 60% + of congestion for example).

Have you never seen a toilet that has had so much flushed down it by one person that it completely blocks the sewer pipe serving dozens of toilets?

A very novel and extremely amusing analogy though. :D :D :D

DeadKenny 28-04-2004 23:38

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by homealone
- my suggested structure would be -

lite - 300k down 64k up - include email, but no news or webspace.

home - 750k down 128k up - include email & either news or webspace (html)

home plus - 750 down 256 up - include email & either news or webspace (html)

options - 1.5 meg down, news and webspace - maybe a deal with a 3rd party host for a server side enabled solution?


I'd also include options with no email, news or webspace for those of us who want to provide that ourselves (through other services, or running our own servers). That would cut costs too.

There's the thought of PAYG broadband, but I'd rather have some kind of configurable package system where you can add on incrementally downstream and upstream, and then bolt on services like email, webspace, etc. This is the kind of billing system that mobile phone operators have been moving too, but the major cost for NTL would be in introducing a new billing system to cope with it (and an easy to use customer facing means of configuring these).

lincsat 30-04-2004 01:00

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mimizuku no Lew
It's quite nice whenâ₠¬Ã‚¦

Buffering, please wait

†¦you can get a consistentââ ¡Ãƒâ€šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦connection, but in all theââ‚Âà ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦time I've been on NTL cable (at 600Kbps and 1Mbps)ââ‚Ã⠀šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦I've noticed that it's quite rare for that to happen. I can justâ₠¬Ã‚¦

Buffering, please wait

†¦about understand that there may be the rare occasionââ‚à ƒâ€šÃ‚¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦when a 350Kbps MLB.TV stream from the US could drop to less than 100Kbpsââ‚à ‚¬Ã‚¦

Buffering, please wait

†¦but I even get problems on a 32Kbps RealOne stream from BBC Radio. Maybe ifâ₠¬Ãƒâ€šÃ‚¦

Buffering, please wait

†¦this can get sorted out then online TV would be a viable option but I can't see it right now

Connection to the server has been lost

I've noticed I get a better, more consistant connection from MLB.TV if I use MS Media player instead of Real Player, although the picture quality is significantly better using Real player.

Lew 30-04-2004 09:29

Re: [Merged] NTL Increasing BB Speeds
 
I also use WiMP, but there are still times when the sound and picture drop out. If I bring up the "Statistics" window I can see that the 350K stream drops down to less than 100K when this happens. Like I said though, I also get the same problem with internet radio feeds, both international and local.

OL1V3R 30-04-2004 17:31

Re: [Merged] NTL Increasing BB Speeds
 
For all you people wondering, I asked NTL if the upload speeds will be chaning along side the download speed, they said they they are not sure what the speeds will be, but they are being changed. *hopes for a faster upload*

paulyoung666 30-04-2004 17:33

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by OL1V3R
For all you people wondering, I asked NTL if the upload speeds will be chaning along side the download speed, they said they they are not sure what the speeds will be, but they are being changed. *hopes for a faster upload*


hi and :welcome: to the site , i hope your source is right :erm:

etccarmageddon 30-04-2004 17:37

Re: [Merged] NTL Increasing BB Speeds
 
it's harder for them to increase the upload speed because the technology they use will probably have proplems handling any significant global upload speed increases.

Chris W 30-04-2004 18:11

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by OL1V3R
For all you people wondering, I asked NTL if the upload speeds will be chaning along side the download speed, they said they they are not sure what the speeds will be, but they are being changed. *hopes for a faster upload*

was it t/s or c/s that you were speaking to when you heard this?

Charlie_Bubble 30-04-2004 18:20

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by DeadKenny
I'd also include options with no email, news or webspace for those of us who want to provide that ourselves (through other services, or running our own servers). That would cut costs too.

Haven't you got that already with NTL, flaky email servers, naff all newsgroup servers and webspace that has none of the new jazzy technologies that many other ISPs allow. Don't see any cuts in cost though! :)

paulyoung666 30-04-2004 18:20

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by monkeybreath
was it t/s or c/s that you were speaking to when you heard this?


probably c.s. :erm:

Chrysalis 30-04-2004 19:03

Re: [Merged] NTL Increasing BB Speeds
 
seems telewest users already seeing their new speeds.

paulyoung666 30-04-2004 19:31

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Chrysalis
seems telewest users already seeing their new speeds.



where did you get that from , link please :)

Juan 30-04-2004 22:11

Re: [Merged] NTL Increasing BB Speeds
 
So when do ntl customers get their speed increases, there's nothing on the ntlworld site about it.

I'm still thinking of getting BT 576k ADSL for £19, trouble is my aerial signal is rubbish 4 the TV!

andrew_wallasey 30-04-2004 22:19

Re: [Merged] NTL Increasing BB Speeds
 
I dont see there is a problem with the 1gb download cap i mean even if you use P2P that almost 2 films a day everyday. I don't use P2P but download a good amount of dance mixes from liverpool djs.

Chrysalis 01-05-2004 04:05

Re: [Merged] NTL Increasing BB Speeds
 
not got a link but some friends of mine in a irc channel reset their modems and it downloaded a new config file and they got 3mbit ever since, that was today (well friday 30th). I guess it isn't official yet but it means telewest started updating things.

Chrysalis 01-05-2004 04:06

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by andrew_wallasey
I dont see there is a problem with the 1gb download cap i mean even if you use P2P that almost 2 films a day everyday. I don't use P2P but download a good amount of dance mixes from liverpool djs.


well those films wouldnt be very good quality, high compression xvid is usually 1-2 cds so 750mb to 1.5gig, a super video cd will be at least 3 cds.

jtwn 01-05-2004 10:19

Re: [Merged] NTL Increasing BB Speeds
 
Just had a engineer round and asked him about the speed increase and after the usual 'i only work for them' protection said he expects it late July to September.

:erm:

Defiant 01-05-2004 11:45

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Chrysalis
well those films wouldnt be very good quality, high compression xvid is usually 1-2 cds so 750mb to 1.5gig, a super video cd will be at least 3 cds.

A good DVD movie can be on one xvid cd. Most new one's now mind are using ac3 sound which ends up putting them on two cd's ;)

OL1V3R 01-05-2004 13:06

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by paulyoung666
i hope your source is right :erm:

Hmm, i think so, otherwise hes one evil engineer! :monkey:

OL1V3R 01-05-2004 13:08

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by paulyoung666
probably c.s. :erm:

It was neither, my uncle is an engineer there! ..

paulyoung666 01-05-2004 13:15

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by OL1V3R
It was neither, my uncle is an engineer there! ..


oh well there you go , he must be right then :)

Mick 05-05-2004 23:45

Re: [Merged] NTL Increasing BB Speeds
 
Cable forum have received a response from ntl's Bill Goodland tonight. I asked ntl last week when the new speed increases were announced that would there be a review on the 1GB cap limit at least for the 1.5MB speed tier.

Bill Goodland had this to say:-

Quote:

Dear Mick,

Thanks for writing. Aizad has asked me to reply to you on his behalf. Many apologies for not getting back to you sooner - I hope you'll understand that we do get a fair amount of correspondence and it can take time to respond to each letter.

I'm glad that the visitors to the cableforum website are pleased with our planned speed increase. This is the third time we've increased customers' speeds (you may recall we increased our 128k service to 150k and our 512k service to 600k), underlining the good value of cable broadband.

At this point I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t intend to increase our guidance on data usage †“ which is 1gb/day (although as Iâ₠¬ÃƒÆ’¢â€žÂ¢ve frequently said before, we wonââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t contact customers who download more than this occasionally). We only contact continuous, very heavy downloaders who are likely to impact network performance †“ and in those cases ask customers to moderate their use.ââ‚ ¬Ã¢â€žÂ¢

On the subject of data downloading †“ you may also have seen that many other ISPs have now introduced not just guidelines, but strict caps on data use. BT, Freeserve/Wanadoo, Telewest, Virgin and Tiscali are all now offering capped services, with others likely to follow.

I hope this is useful information.

Kind regards,

Bill Goodland
Director, Internet.

Chrysalis 05-05-2004 23:55

Re: [Merged] NTL Increasing BB Speeds
 
hmm is Aizad in charge of everything to do with broadband?

Mick 06-05-2004 01:45

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Chrysalis
hmm is Aizad in charge of everything to do with broadband?

Aizad Hussain, is Managing Director of ntl:home hes in charge of all of ntl:home.

Florence 06-05-2004 03:14

Re: [Merged] NTL Increasing BB Speeds
 
Telewest Customers who used to have the 512K have been increased to 768K at no increase in price.

Wonder how that matches up in service then to NTLs

telewest are leading the way on speed with their upto 3mb speeds but will also have faster speads than NTL in the middle section.

SMHarman 06-05-2004 09:26

Re: [Merged] NTL Increasing BB Speeds
 
And NTL have increased from 600k to 750 at no cost. So Telewest is 18k faster - whoooh.

Paul 06-05-2004 09:29

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Kits
Telewest Customers who used to have the 512K have been increased to 768K at no increase in price.

Wonder how that matches up in service then to NTLs

Telewests is 750k - exactly the same as the new NTL speed.

PC_Arcade 06-05-2004 09:35

Re: [Merged] NTL Increasing BB Speeds
 
And Telewest have no cap unlike NTL, looks like once again TW customers get the better deal. If I could switch I'd be there like a shot :(

Neil 06-05-2004 11:21

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Bill Goodland
Dear Mick,

Thanks for writing. Aizad has asked me to reply to you on his behalf.

I'll bet he has. :rolleyes:


Quote:

Originally Posted by Bill Goodland
Many apologies for not getting back to you sooner - I hope you'll understand that we do get a fair amount of correspondence and it can take time to respond to each letter.

Yeah ok, whatever. :zzz:


Quote:

Originally Posted by Bill Goodland
I'm glad that the visitors to the cableforum website are pleased with our planned speed increase. This is the third time we've increased customers' speeds (you may recall we increased our 128k service to 150k and our 512k service to 600k), underlining the good value of cable broadband.

Not quite true Mr Goodland :nono:

The 600k was always 600k in original ntl areas, it was only 512k in the 'CoCo' areas, all ntl did was bring the ex C&W areas up to the same standard as offering one (faster) speed to one set of your customers, is quite simply-wrong.


Quote:

Originally Posted by Bill Goodland
At this point I donââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t intend to increase our guidance on data usage †“ which is 1gb/day

Now there's a surprise. :dozey:


Quote:

Originally Posted by Bill Goodland
(although as Iâ₠¬ÃƒÆ’¢â€žÂ¢ve frequently said before, we wonââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t contact customers who download more than this occasionally). We only contact continuous, very heavy downloaders who are likely to impact network performance †“ and in those cases ask customers to moderate their use.ââ‚ ¬Ã¢â€žÂ¢

And just how many have you contacted exactly, because judging by the amount of people who are on oversubscribed UBRs etc, there must be an awful lot of those 'heavy downloaders' you refer too?


Quote:

Originally Posted by Bill Goodland
On the subject of data downloading †“ you may also have seen that many other ISPs have now introduced not just guidelines, but strict caps on data use. BT, Freeserve/Wanadoo, Telewest, Virgin and Tiscali are all now offering capped services, with others likely to follow.

That's nothing but PR BS/spin Goodland-the fact that you are trying so desperately to cover up, is the one that no ntl customer has a choice of whether they are capped on their usage or not.

Pipex (for example) offer a range of services-some with caps, some without, & yet again ntl seem not to give a to$$ about giving the customer a choice-in exactly the same way that you force people who take out your DTV packages to take your phone line-pathetic.

http://www.solo.pipex.net/xtreme-sol...8cd3cae5117c2f


Quote:

Originally Posted by Bill Goodland
I hope this is useful information.

It's not-it's typical ntl BS.


Quote:

Originally Posted by Bill Goodland
Kind regards,

Bill Goodland
Director, Internet.

Kind regards

Neil
Director/Co Owner Cable Forum & www.nthellworld.co.uk
(ntl BS translater)

Goodland's reply is nothing more than a pathetic attempt to hoodwink ntl customers by totally distorting the facts. :td:

Let's not forget this clown is the man who though that ntl customers didn't need to know about the cap originally as it was 'too technical' :rolleyes:

No wonder he was part of an internal 'reshuffle' not long after the cap fiasco.....

etccarmageddon 06-05-2004 11:54

Re: [Merged] NTL Increasing BB Speeds
 
Bill might reply that...

We have increased our Broadband user base by 360,000 in the first quarter of this year and now have 1.2 million BB customers. Therefore, dont the numbers speak for themselves? Almost 30,000 new customers on BB per week.

ppolo99 06-05-2004 12:02

Re: [Merged] NTL Increasing BB Speeds
 
Whens all this gonna be upgraded? i looked on all sites and cant find info on a date :/ Is it happening now?

Neil 06-05-2004 12:18

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by ppolo99
Whens all this gonna be upgraded? i looked on all sites and cant find info on a date :/ Is it happening now?

When is 'what' happening?

If you are referring to the speed increase, then all ntl have said is 'late summer'. :rolleyes:

Hell's Child 06-05-2004 12:44

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Neil
yet again ntl seem not to give a to$$ about giving the customer a choice-in exactly the same way that you force people who take out your DTV packages to take your phone line-pathetic.

1st and foremost, at least he replied which, if I remember correctly, was the topic of a major post not so long ago having a go at another senior member of ntl for not relpying, the position he is in does dictate that it isn't easy to give a direct relpy 5 mins after sending.

Also would like to point out that people can take a phone line only, and have been able to do this, without taking a DTV package, for around 2 years now.

Give the guy some credit, at least he did relpy, at least he did try and answer the questions set, and you shoot him down.

If you know the relpy will consist of "ntl BS" why does anybody bother mailing senior members?

I don't understand how it has got to this point though i think this has become :notopic: .

You seem to be changing it into a "cap" thread, when it was never intended to become this...... same old story though, most bb related discussions turn into cap related issues, this is a step by ntl (for whatever reason you beleive to be true) to give the customer an increased speed at no extra cost. Is that a bad thing??

SMHarman 06-05-2004 12:53

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
<snip>
Also would like to point out that people can take a phone line only, and have been able to do this, without taking a DTV package, for around 2 years now.
<snip>

Aaah, but taking DTV without a phone line. Or offering ISDN so I can switch my phone lines over to NTL. They can't do that can they.

Neil 06-05-2004 13:00

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
1st and foremost, at least he replied which, if I remember correctly, was the topic of a major post not so long ago having a go at another senior member of ntl for not relpying, the position he is in does dictate that it isn't easy to give a direct relpy 5 mins after sending.

He replied eventually-which is very different.
Mick sent the mail several times, & each time was ignored.


Quote:

Originally Posted by Hell's Child
Also would like to point out that people can take a phone line only, and have been able to do this, without taking a DTV package, for around 2 years now.

I think you may have missed the point, I/we know you can take a phone line without DTV-But can you get DTV without a phone line? (No)


Quote:

Originally Posted by Hell's Child
Give the guy some credit

What for? Replying to an email that has been continually ignored?


Quote:

Originally Posted by Hell's Child
at least he did relpy

Eventually, yes.


Quote:

Originally Posted by Hell's Child
at least he did try and answer the questions set

No he didn't, he tried to BS his way out with 'fact's that were (at best) misleading


Quote:

Originally Posted by Hell's Child
and you shoot him down.

I couldn't have 'shot down' an honest, & open reply could I?


Quote:

Originally Posted by Hell's Child
If you know the relpy will consist of "ntl BS" why does anybody bother mailing senior members?

Because there are some that do a good job, & care about customers (Goodland is not one of them though)


Quote:

Originally Posted by Hell's Child
I don't understand how it has got to this point though i think this has become :notopic: .

Not realy, this thread is about the increased speeds, our mail(s) to ntl were about the cap effect following this speed increase (something which they neglected to deal with)


Quote:

Originally Posted by Hell's Child
You seem to be changing it into a "cap" thread, when it was never intended to become this...... same old story though, most bb related discussions turn into cap related issues,

But this is cap related whatever way you look at it-what's the point of a speed increase if all it achieves is that customers hit the cap that bit faster?


Quote:

Originally Posted by Hell's Child
this is a step by ntl (for whatever reason you beleive to be true) to give the customer an increased speed at no extra cost. Is that a bad thing??

See above.

Hell's Child 06-05-2004 13:10

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by SMHarman
Aaah, but taking DTV without a phone line. Or offering ISDN so I can switch my phone lines over to NTL. They can't do that can they.

You can have tv without a phone line, but it's pointless as the phone line is included in the price of the DTV pack.

Ntl do not make any money on the DTV, so what would be the point of offering the DTV pack alone from a company point of view? That's it though, it is a company, it is here to make money and it cannot do that on dtv which is why the phone line is "bundled" in with it. What's the point of a company existing if they don;t make money?

Paul 06-05-2004 13:25

Re: [Merged] NTL Increasing BB Speeds
 
Oh well, we asked if the cap would change and got the answer (no). I'm not really worried about the rest of the letter - pretty standard spin stuff. I wonder if he will bother replying in the future if he sees this.

Hell's Child 06-05-2004 13:25

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Neil
I think you may have missed the point, I/we know you can take a phone line without DTV-But can you get DTV without a phone line? (No)

Yes, but is is not worthwhile as the price of the phone is bundled in with the DTV price. again, in ntl's defence, see above post, ntl do not make money out of DTV, what would be the point from a company perspective, of offering a service that doesn't generate money? It's pointless, which either means a)don't do DTV (not going to happen) or b) put the phone line in with it and bundle it in the price.

If you were the boss, and be honest, what would you do? offer a non profitable service, or a profitable service?



Quote:

Originally Posted by Neil
What for? Replying to an email that has been continually ignored?

If it has been continually ignored, how did yoy get hold of this reply?




Quote:

Originally Posted by Neil
I couldn't have 'shot down' an honest, & open reply could I

To be honest I think it would have been shot down whatever the response.

NTL BS... how can you say to me he isn't telling the truth based on fact's he's given? Ok, so if this is BS, and he came back with a non BS relpy, who's to say, if you didn't like what it said, that it wouldn't just be put down as ntl BS anyway? No matter what the reply, I knew the old NTL BS comments would come out, and I cannot see any relpy that ntl may send, treated in any other way. To this I'd expect you to say "but they only talk BS", if this is the case why waste time even discussing it?



Quote:

Originally Posted by Neil
Because there are some that do a good job, & care about customers (Goodland is not one of them though)

Thank you, at least is is acknowledged that some of us do a good job (haha myself included!!! ;) )



Quote:

Originally Posted by Neil
But this is cap related whatever way you look at it-what's the point of a speed increase if all it achieves is that customers hit the cap that bit faster?

Ok I agree but, but it's becoming more cap orientated than speed increase : good or bad? orientated.

Mick 06-05-2004 13:33

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
Ok I agree but, but it's becoming more cap orientated than speed increase : good or bad? orientated.

Agreed, I did not want to turn this thread into another cap debate, I only contacted ntl on some clarification on the current 1GB cap limit. I was not asking for ntl to remove the cap, we all know its here to stay. I only asked because I think it needed to be asked and given that the highest speed is rising to 1.5MB, would the 1GB cap still be applied at this speed. You get nowhere if you do not ask. So I asked, it took a few attempts, but one thing I do not do is give up too easily. :)

SMHarman 06-05-2004 13:33

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
You can have tv without a phone line, but it's pointless as the phone line is included in the price of the DTV pack.

Ntl do not make any money on the DTV, so what would be the point of offering the DTV pack alone from a company point of view? That's it though, it is a company, it is here to make money and it cannot do that on dtv which is why the phone line is "bundled" in with it. What's the point of a company existing if they don;t make money?

Are you serious - NTL cannot turn a profit on DTV? Whats that about? So only phone call contribution and BB provision are profit generating services they offer. Do Sky really charge them that much for programming access? They pass the increases straight on (well once they have had time to process them).

I wonder what level of penetration the DTV product needs to make money? Or does the supply of complimentary boxes mean it never will!

Neil 06-05-2004 13:43

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
Yes, but is is not worthwhile as the price of the phone is bundled in with the DTV price. again, in ntl's defence, see above post, ntl do not make money out of DTV, what would be the point from a company perspective, of offering a service that doesn't generate money? It's pointless, which either means a)don't do DTV (not going to happen) or b) put the phone line in with it and bundle it in the price.

The 'point' (as with any business), would be to offer the (wage paying) customer a choice, rather than force the phone line on them because their other product doesn't make enough money (DTV)-How rude is that.

Customer A)-"I'd like to buy rent this Ford Fiesta please.
Salesperson-Ok, but you will also have to rent this other car too, as the Fiesta doesn't make us any income"


How daft does that sound?-But that is the same scenario that you are trying to justify, that ntl operate.

Quote:

Originally Posted by Hell's Child
If you were the boss, and be honest, what would you do? offer a non profitable service, or a profitable service?

I wouldn't offer a non profit making service-that's just bad business sense, & to force your customers into paying extra is just as poor.



Quote:

Originally Posted by Hell's Child
If it has been continually ignored, how did yoy get hold of this reply?

I did say Mick got a reply eventually.



Quote:

Originally Posted by Hell's Child
To be honest I think it would have been shot down whatever the response.

Not at all, I would not have 'shot it down' if the answers had been honest, upfront, & not tried to make a play on words.


Quote:

Originally Posted by Hell's Child
NTL BS... how can you say to me he isn't telling the truth based on fact's he's given? Ok, so if this is BS, and he came back with a non BS relpy, who's to say, if you didn't like what it said, that it wouldn't just be put down as ntl BS anyway? No matter what the reply, I knew the old NTL BS comments would come out, and I cannot see any relpy that ntl may send, treated in any other way. To this I'd expect you to say "but they only talk BS", if this is the case why waste time even discussing it?

Ok-you've read the reply from Goodland, & my points about it-do you think the reply was honest, open, & not at all trying to mislead?



Quote:

Originally Posted by Hell's Child
Thank you, at least is is acknowledged that some of us do a good job (haha myself included!!! ;) )

Never duggested otherwise. :)



Quote:

Originally Posted by Hell's Child
Ok I agree but, but it's becoming more cap orientated than speed increase : good or bad? orientated.

All relevant IMO.

Hell's Child 06-05-2004 13:47

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by SMHarman
Are you serious - NTL cannot turn a profit on DTV? Whats that about? So only phone call contribution and BB provision are profit generating services they offer. Do Sky really charge them that much for programming access? They pass the increases straight on (well once they have had time to process them).

I wonder what level of penetration the DTV product needs to make money? Or does the supply of complimentary boxes mean it never will!

Deadly serious i'm afraid. Ntl make as little as 4% on DTV which mostly goes on the cost of providing the service (boxes, sending the signal etc)

Sky take most of the money, as they hold the leases on all of the channels, this is one of the reasons it tool ntl so long to gain access to sky sports Xtra as sky were after too much for it.

SMHarman 06-05-2004 14:16

Re: [Merged] NTL Increasing BB Speeds
 
Why don't they just stick two fingers up to the government and sky and pull out, or are they contractually obliged to send DTV down the cable.

ian@huth 06-05-2004 14:20

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Hell's Child
Deadly serious i'm afraid. Ntl make as little as 4% on DTV which mostly goes on the cost of providing the service (boxes, sending the signal etc)

Sky take most of the money, as they hold the leases on all of the channels, this is one of the reasons it tool ntl so long to gain access to sky sports Xtra as sky were after too much for it.

4% seems rather low when one considers that the OFT have a say on what prices Sky have on their rate card for wholesale provision of premium channels. Non premium channels, in particular shopping channels, should generate far more than 4% profit for cablecos.

If NTL are not making a profit on DTV then it is rather peculiar that they do not increase the price of DTV packages to customers at the same time as Sky does. Sky increased their prices in January but NTL are not increasing theirs until June. That would suggest that if NTL are only making 4% they would be supplying customers for less than cost price for five months if the Sky rate card changed in January as well.

PC_Arcade 06-05-2004 14:21

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

UK internet service provider PlusNet has launched a 512Kbps broadband service for £14.99 a month.

It could spark a new price war as operators continue to fight to attract customers.
From news.bbc.co.uk. Makes NTL look even less competitive than they already do :(

I've had NTL BB for ~3 years now (IIRC) I think it's finally time to leave, the service is overpriced, under specced and the refusal to review the cap at 1.5Mb is just idiocy. This time I'll be voting with my feet (and wallet) by cancelling all 3 of my NTL services.

russellelly 06-05-2004 16:23

Re: [Merged] NTL Increasing BB Speeds
 
PC_Arcade - NTl has a cap about thirty times bigger though
Quote:

1GB monthly bandwidth allowance.
If you want to moan about ntl compare like with like.

PC_Arcade 06-05-2004 16:34

Re: [Merged] NTL Increasing BB Speeds
 
Sorry, that was purely an example of a cheaper product,
http://www.solo.pipex.net/xtreme-sol...b484efedd33c79
£1 cheaper, no cap

http://www.bulldogdsl.com/residentia...time/a2000.asp

Same price twice the speed - no cap, I can't be bothered to look through every ISP in the country who are offering a "better than NTL" product (because it'll be ~90% IMHO) but there's 2 for starters.

NTL are "having a laugh" at their customers expense and I for one am fed up with it :(

Florence 06-05-2004 16:45

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Pem
Telewests is 750k - exactly the same as the new NTL speed.

Pem sorry to burst your bubble but its marketed as 750K but they have given 768K. Some have already been upgraded and are reporting that on our forums.

Quote:

taken from Blueyounders FAQ
"blueyonder broadband 512k: The download speed of the standard 512k blueyonder broadband service will increase from 512Kbps to 768Kbps, but still cost from only £25 per month "
To check please follow this here to telewests FAQ and look at quote 3.

andygrif 06-05-2004 16:59

Re: [Merged] NTL Increasing BB Speeds
 
Telewest don't hang about do they? Good news for their customers.

Florence 06-05-2004 17:09

Re: [Merged] NTL Increasing BB Speeds
 
Well not suprised think about it!!! If you wanted to upgrade from 600K to 1mb how long does it take them to upgrade you and change the bill to cover the extra costs?

No different if you are going down but if they plan to give you something they didn't really want to give only a face saving increase to keep Telewest in their sights you have to wait months.. Just worry if they start to say coming soon!

hjf288 06-05-2004 18:10

Re: [Merged] NTL Increasing BB Speeds
 
So when will we get our upgrades? (NTL)

caveman 06-05-2004 18:13

Re: [Merged] NTL Increasing BB Speeds
 
Sorry for juining this thresd, but mine was closed because of duplication. My question is the same as above. When are these changes to take place.

paulyoung666 06-05-2004 18:15

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by caveman
Sorry for juining this thresd, but mine was closed because of duplication. My question is the same as above. When are these changes to take place.


coming soon , sorry couldnt reist . late summer is the latest best guess :erm:

Jonboy 06-05-2004 18:25

Re: [Merged] NTL Increasing BB Speeds
 
my guess will be when the price increase comes into force

rnb14 06-05-2004 18:57

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Pem
Telewests is 750k - exactly the same as the new NTL speed.

No, it is 768K. Ive been upgraded and it shows that in the modem diagnostics page.

paulyoung666 06-05-2004 19:38

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by rnb14
No, it is 768K. Ive been upgraded and it shows that in the modem diagnostics page.



and thats that cleared up , hopefully the last that will be heard of it ;)

Paul 06-05-2004 20:53

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by rnb14
No, it is 768K. Ive been upgraded and it shows that in the modem diagnostics page.

You mean your diagnostics says 768000 which is 750k (1k = 1024). :D

To quote the TW site
Quote:

blueyonder broadband 750Kb The standard blueyonder broadband service will increase in speed from 512Kb to 750Kb, but still cost from only £25 per month (£27.99 if no other Telewest service is taken).

Shaun 06-05-2004 21:12

Re: [Merged] NTL Increasing BB Speeds
 
It all seem like a very nice marketing tool for Ntl, they may increase the "up to" speed, but if end customers don't receive this speed on speed tests and downloads (mainly due to those bloody proxy's/caches) whats the point?? I'll stick with Bulldog for now and monitor the BB pricing war/situation from the comfort of my 2mbit enabled ADSL comp :)

td444 06-05-2004 22:19

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by dellwear
It all seem like a very nice marketing tool for Ntl, they may increase the "up to" speed, but if end customers don't receive this speed on speed tests and downloads (mainly due to those bloody proxy's/caches) whats the point?? I'll stick with Bulldog for now and monitor the BB pricing war/situation from the comfort of my 2mbit enabled ADSL comp :)

How are the speeds on Bulldog? Everytime I had a look on ADSLguide's forums concerning Bulldog, it was pretty much full of people moaning about crap speeds.

Shaun 06-05-2004 22:32

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by td444
How are the speeds on Bulldog? Everytime I had a look on ADSLguide's forums concerning Bulldog, it was pretty much full of people moaning about crap speeds.

Sorry to link else where, but : http://www.ispreview.co.uk/review/ce...ils&itemid=181

HTH

Neil 06-05-2004 22:37

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Jonboy
my guess will be when the price increase comes into force

ntl have already said that it should happen 'late summer'.....

BBKing 06-05-2004 23:03

Re: [Merged] NTL Increasing BB Speeds
 
Oo pem...

Lecture on the difference between data storage and data transmission. Storage is always measured in bytes (=8 bits). Multiple bytes are measure up in exact powers of two (kByte is 1024 for instance).

Transmission is always always always measured in bits. Just because IE reports your transfer speed in bytes doesn't mean you should listen to it, it's measuring transfer of a file, rather than a transmission of data.

Network professionals measure everything in bits, and a kilo is a kilo, as in 1000, as in a kilometer. Properly, in other words :P

Thus when TW set the downstream parameter in their new CM file to 768000 bits per second, 768000 bits per second is what you'll get. Or 768 kilobits per second in other words.

Transmission speeds don't have to be exact powers of two to work properly, hence why ntl can base their speeds on multiples of 150k. All of which does lead to the rather odd statistic that TW 512k users are getting a 50% free speed upgrade while ntl 600k users are only getting 25% free.

The probable reason for everyone using 512k etc. is historical, apart from anything else the original Cisco cable modem system examples use the same speeds and terminology as most cable providers subsequently adopted.

Chrysalis 07-05-2004 01:45

Re: [Merged] NTL Increasing BB Speeds
 
late summer is unacceptable, need at least the name of the month, and reason as to why it takes ntl upto 3 montsh longer then telewest to give out upgrades (telewest upgrades started 1 day after announcement). Also agree with neil, there should be a different cap for each speed now we have a 1.5mbit product with the same content limit as the 300kbit product but the 1.5mbit customer pays over 200% more.

Chris W 07-05-2004 01:54

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Chrysalis
late summer is unacceptable, need at least the name of the month, and reason as to why it takes ntl upto 3 montsh longer then telewest to give out upgrades (telewest upgrades started 1 day after announcement). Also agree with neil, there should be a different cap for each speed now we have a 1.5mbit product with the same content limit as the 300kbit product but the 1.5mbit customer pays over 200% more.

why is late summer not good enough?! If no-one knows the month then no-one can tell you! by late summer i would guess august/september... is that better?

At the end of the day, i think a better option would be to lower the cap on the 300k service. As you said, if the cmr is paying 200% more for 1.5mb then the cap should be 200% less on the 300k service. I don't want to turn this into another cap debate, but someone who can use over 30gb a month is doing something serious with their connection, i see it as plenty, and given that the punishment for breaking it is so menial, there really isn't much to worry about.

Neil 07-05-2004 07:04

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by monkeybreath
why is late summer not good enough?! If no-one knows the month then no-one can tell you! by late summer i would guess august/september... is that better?

No m8-it's not better. ;)

If Telewest can get their act in gear-why can't ntl.....?

Probably because TW have been planning this for a while & are/were geared up for it-ntl on the other habd only did it to save face & weren't prepared for it.

It's down to ntl being reactive instead of [u]pro[/c]active as usual IMHO.

Florence 07-05-2004 08:02

Re: [Merged] NTL Increasing BB Speeds
 
Last night I know of two others who was upgraded last night one to 3mb and he was saying the bbc opened in secs, a count of 4 while when I tried it opened in a count of 6. This was while downloading a linux and hosting skype with 4 people in the confrence. He said he still had plenty left and no caps it seems only the new package Telewest started the 256K has any cap

PC_Arcade 07-05-2004 12:17

Re: [Merged] NTL Increasing BB Speeds
 
I got my letter today about the price increase, nothing about the speed increase though :(

andygrif 07-05-2004 12:31

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Chrysalis
late summer is unacceptable, need at least the name of the month, and reason as to why it takes ntl upto 3 montsh longer then telewest to give out upgrades (telewest upgrades started 1 day after announcement). Also agree with neil, there should be a different cap for each speed now we have a 1.5mbit product with the same content limit as the 300kbit product but the 1.5mbit customer pays over 200% more.

I can understand why you might say it is unacceptable, but I don't agree. I think this is a good example of why ntl should not have announced the increase in speeds (with hindsight) becuase they are damnedif they do, damned if they don't.

The problem is that people are still linking the price increases for 1mb customers to the speed increases for all - and for the vast majority of CM customers only one of the above applies.

Mick 07-05-2004 12:35

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by PC_Arcade
I got my letter today about the price increase, nothing about the speed increase though :(

They will probably notify customers nearer the time of launch. Probably followed by advertising to generate more subscribers.

PC_Arcade 07-05-2004 12:51

Re: [Merged] NTL Increasing BB Speeds
 
But now with the price increase (even including the 50% speed increase), it just isn't competitive anymore ADSL is looking stronger and stronger, so it looks like it's finally time to walk.
Out of interest, do I have to cancel in writing or will a phone call do?

grindkid25 07-05-2004 12:55

Re: [Merged] NTL Increasing BB Speeds
 
actually its like 100% more

300k -to be 18.99
1.5 meg - 38.99

thats like doube 19 quid which is 37 and then only another 2 quid

theres no point moaning over the waiting time for the upgrade as its not going to come around any sooner

in my terms , lots of people will forget about the upgrade then it will come around and spring on them

Ramrod 07-05-2004 12:57

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by dellwear
Sorry to link else where, but : http://www.ispreview.co.uk/review/ce...ils&itemid=181

HTH

This one cracks me up:
Quote:

I have a Bulldog 6Meg ADSL line and it rocks, I get a solid 833.6Kbytes/sec downstream & 48Kbytes/sec upstream ;-)

It only costs me £99.99 a month and cost £50 to setup !!!

It's my mission in life to download the entire Internet onto my hard drives, and with Bulldog's ADSL I'm gonna get there quicker......

Mick 07-05-2004 13:11

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by PC_Arcade
But now with the price increase (even including the 50% speed increase), it just isn't competitive anymore ADSL is looking stronger and stronger, so it looks like it's finally time to walk.
Out of interest, do I have to cancel in writing or will a phone call do?

IMO, I do not think ntl's BB network, at the current time could cope with the new speeds, thus probably why ntl have delayed the speed increases, its better to get the network sorted first than to launch the speeds now and watch the broadband network grind to a halt. :)

ian@huth 07-05-2004 13:24

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mick
IMO, I do not think ntl's BB network, at the current time could cope with the new speeds, thus probably why ntl have delayed the speed increases, its better to get the network sorted first than to launch the speeds now and watch the broadband network grind to a halt. :)

How much impact do you think the new speeds will have on the network?

Most users will just continue to do what they are already doing.

Most users do not want to download the entire internet but the ones that are trying to do so may find that they are dealt with more severely for breach of the AUP.

PC_Arcade 07-05-2004 14:22

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mick
IMO, I do not think ntl's BB network, at the current time could cope with the new speeds, thus probably why ntl have delayed the speed increases, its better to get the network sorted first than to launch the speeds now and watch the broadband network grind to a halt. :)

Well in that case I'll do my bit to help by dropping all of my usage from their network. If they can't cope, I'll switch to someone who can :)

In all honesty this probably has as much to do with just being fed up with 2nd rate service / products from NTL as it does a minimal price increase on BB, but I get the feeling that someone at NTL is laughing at their customers what with Interactive TV that isn't, Digital TV with less channels at a higher price, BB 1/2 the speed of their competitors at the same (ish) price but with a ridiculous and ill advised "suggested usage cap" and the fact that I was told when I took these services that they worked :lol:

As I asked earlier does anyone know if I have to give notice in writing or is the Phone OK?

Mick 07-05-2004 14:34

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by PC_Arcade

As I asked earlier does anyone know if I have to give notice in writing or is the Phone OK?

You need to give 30 days notice by writing.

PC_Arcade 07-05-2004 14:36

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mick
You need to give 30 days notice by writing.

Fair enough, thanks for letting me know :)

td444 07-05-2004 18:55

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Mick
IMO, I do not think ntl's BB network, at the current time could cope with the new speeds, thus probably why ntl have delayed the speed increases, its better to get the network sorted first than to launch the speeds now and watch the broadband network grind to a halt. :)

And what are your opinions based on? Not defending NTL here, but your stabbing them without any evidence. My actual 1mbit NTL line is better (in latency and general performance) than my ADSL Nildram line.

And if the core network is so buggered, why I am, and so many others getting low latency to gaming servers? Low latency represents core routers NOT overloaded. High latency represents your overloaded theory.

Its only certain area's that are overloaded, and NTL are doing something about it. Took them 5 weeks for my area, all is good now, and I even got a refund for the time it was pants.

I dont mind rants, its just rants that are made on thin air that waste space and give people wrong impressions.

Bill C 07-05-2004 19:09

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by td444
And what are your opinions based on? Not defending NTL here, but your stabbing them without any evidence. My actual 1mbit NTL line is better (in latency and general performance) than my ADSL Nildram line.

And if the core network is so buggered, why I am, and so many others getting low latency to gaming servers? Low latency represents core routers NOT overloaded. High latency represents your overloaded theory.

Its only certain area's that are overloaded, and NTL are doing something about it. Took them 5 weeks for my area, all is good now, and I even got a refund for the time it was pants.

I dont mind rants, its just rants that are made on thin air that waste space and give people wrong impressions.


Well said and to the point.

DeadKenny 07-05-2004 19:48

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by BBKing
Oo pem...

Lecture on the difference between data storage and data transmission. Storage is always measured in bytes (=8 bits). Multiple bytes are measure up in exact powers of two (kByte is 1024 for instance).

Transmission is always always always measured in bits. Just because IE reports your transfer speed in bytes doesn't mean you should listen to it, it's measuring transfer of a file, rather than a transmission of data.

Network professionals measure everything in bits, and a kilo is a kilo, as in 1000, as in a kilometer. Properly, in other words :P

Strictly speaking, no matter if it's bits or Bytes, a kilo is 1000 and mega is 1,000,000 according to the scientific standards for units of measurement, but not everyone uses the prefixes correctly.

Storage manufacturers (hard disc and flash memory in particular. but not RAM), in the same way as network engineers, actually use the IEEE standard for the kilo/mega unit of measurement where, for example, 1MB = 1,000,000 bytes. However operating systems and memory manufacturers (as in RAM) use the 1024 multiples (including for measuring storage). This is where a lot of quoted storage and the reported storage causes confusion (not counting space for formatting).

On a side note, because of the confusion with the kilo/mega prefix having been used incorrectly for years, there are new prefixes the IEC approved (though it's yet to be adopted by other standards bodies)...

one kibibit 1 Kibit = 2^10 bit = 1024 bit
one kilobit 1 kbit = 10^3 bit = 1000 bit
one mebibyte 1 MiB = 2^20 B = 1 048 576 B
one megabyte 1 MB = 10^6 B = 1 000 000 B
one gibibyte 1 GiB = 2^30 B = 1 073 741 824 B
one gigabyte 1 GB = 10^9 B = 1 000 000 000 B


taken from...
http://physics.nist.gov/cuu/Units/binary.html

Paul 07-05-2004 20:03

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by BBKing
Oo pem...

Lecture on the difference between data storage and data transmission.

<snip>

.

While that may all be true, the fact is that NTL & TW seem to use a factor of 1024 for download speed.

My 1 meg is set to 1024000 - on the 600k service I believe they are set to 614400 (perhaps someone could check for me).

Oddly, they do seem to use 1000 for upstream - so mine is set to 256000.

Check the TW site - the simple fact is they quote it as 750k. :D

Chris W 07-05-2004 20:35

Re: [Merged] NTL Increasing BB Speeds
 
Quote:

Originally Posted by Pem
While that may all be true, the fact is that NTL & TW seem to use a factor of 1024 for download speed.

My 1 meg is set to 1024000 - on the 600k service I believe they are set to 614400 (perhaps someone could check for me).

Oddly, they do seem to use 1000 for upstream - so mine is set to 256000.

Check the TW site - the simple fact is they quote it as 750k. :D

ntl upload speeds are factors of 1000 eg 64000, 128000, 256000, as are the 150k and 600k downloads... for some reason the 1mb is 1024000... don't ask me why but that is just the way it is :shrug:

Paul 07-05-2004 20:42

Re: [Merged] NTL Increasing BB Speeds
 
<shrug> I'm pretty sure mine used to be 614400 when I was on the silver level but that's a long time ago now so I can't be certain. I know the upload was a factor of 1000.

Still - we will see in 'late summer' what ntl set in the new configs. :)


All times are GMT +1. The time now is 20:00.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum