Originally Posted by buckleb (Post 35327878)

Yes, ex-Telewest (Crawley). I did see the ticket and it also appears on the status for my area.

As well as apps, Help and OD services are also down. I'm not too worried about that in the short term, but since my install on Saturday I have what is, essentially, a V+ with suggestions. Before I switched from V+ to Tivo, OD was working, so hopefully it'll be sorted soon.

Originally Posted by Digital Fanatic (Post 35327883)

I'm affected by this too.... You should have On Demand though, are you getting an error message?

Originally Posted by buckleb (Post 35327893)

Ah, now that I've checked again, yes I do (including iPlayer). Help is also working. So just the Apps then, which is not a huge loss at the moment.

Originally Posted by Digital Fanatic (Post 35327897)

My Apps just starting working too :)

Originally Posted by buckleb (Post 35327900)

Blimey, what a coincidence... mine too :)

Originally Posted by pythagoras (Post 35327824)

Old IT Cliché but in this case it will probably work "switch it off and then back on again"

regards


John

Originally Posted by devilincarnate (Post 35327836)

Can I just ask a simple question? Why did the engineer go when the installation was not fully done:confused:

Originally Posted by swiftflo (Post 35327916)

Tried that 4 times.

Originally Posted by swiftflo (Post 35327916)

Tried that 4 times.

---------- Post added at 18:43 ---------- Previous post was at 18:39 ----------



As has been said - usual quote if they don't know "its a network problem".

These engineers must be the most incompitant fitters there is, if it don't work after inserting the 3 wires it is an outside fault.
Do they know nothing about the equipemenmt they are installing ??.:mad:

Originally Posted by Digital Fanatic (Post 35327919)

If it's a flashing heart on the box, then it's a network issue. All you can do is wait.. :(

---------- Post added at 18:46 ---------- Previous post was at 18:44 ----------



Not really, if it's a network problem, then the installer can't do anything until that bits fixed. Networks will be given a ticket ref to action.

Hope you don't have to wait too long mate.

Originally Posted by swiftflo (Post 35327928)

If it's a network problem why, I assume it is only affecting my box ?.

Originally Posted by Digital Fanatic (Post 35327940)

Could be anyone with TiVo on your cab, depends really. It could also be a Network IT issue just affecting your install.

Originally Posted by swiftflo (Post 35327985)

Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
Hopefully by torrow morning we may have Virgin TV ???

Originally Posted by swiftflo (Post 35327985)

Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.

Originally Posted by swiftflo (Post 35327985)

Now have movement on the Tivo box. Green light has stopped flashing and now have red light flashing. It has updated 2 of 3 and now is updating 1 of 3 and this has been going on for 3/4 hour.
Hopefully by torrow morning we may have Virgin TV ???