Re: TiVo
 

Quite right! It's just a recording clash prevents me recording on a Sunday. The SD PQ issue with the TiVo worries me too. My full HD Samsung TV won't even let me display the PS3 in 1080p (it causes interference i.e "snow" on screen and "pops" in the sound) so even though I would always go for the HD option, a lot of stuff I watch is only available in SD. So knowing my luck I'll have to get a new TV! Does DF or Masque or anyone else know if updates will be available as mentioned earlier?

Re: TiVo
 

As far as I can see DF none of the VM staff on this forum ever seem to come across any TiVo bugs whatsoever! Strange don't you think, considering the multitude of issues experienced by others?:confused:

Re: TiVo
 

What do you mean?

---------- Post added at 17:47 ---------- Previous post was at 17:43 ----------

I think "multitude" is a bit over the top! lol

Who said we hadn't come across any bugs? Anyone who has brought any up, I've discussed it with them.

Re: TiVo
 

Yes but, none of the staff have ever mentioned, on this forum, that they have ever experienced any issues with their own TiVo.:dozey:

Re: TiVo
 

You sound shocked about that LOL :D

Re: TiVo
 

As part of my NDA, I wouldn't be allowed to start posting bugs I'd found. I report them and they get fixed or I'm told a SLA for fixing them.

The TiVo customers are getting is certainly more polished than I had at launch, but even then it wasn't show stopping.

New kit will always have some issues. :dozey:

Re: TiVo
 

Well the 1TB HD is the get out clause for the alleged SD PQ issues. I can pretty much get everything I want now in HD. And I say alleged because it's quite subjective.

I found even with SA V+ that the SD images had a fair bit of compression noise/artefacts, but on the whole were quite sharp. I wonder if the Tivo is just trying to clean it up but ends up with softness as a result.

I'm not sure I'd blame VM/Cisco/Tivo though as really the underlying issue is the low bit rates. You can't polish a turd.

Re: TiVo
 

To be fair go on the Sky Help forum there's not many on there admitting to a problem with the Sky+HD Darwin software LOL :D

Re: TiVo
 

What do you mean?

Sorry, didn't make myself clear. I'm not as technically minded as some of the posters on here, but I was wondering if updates to the TiVo software would resolve any of the SD PQ issues some people are concerned about, or is it a hardware issue (i.e. The type of TV you have)? I don't have TiVo myself, I'm just going by other peoples comments. I realise you've seen no problem yourself, but could this issue be a real one, or are people expecting too much? (no offence meant to anyone who sees it as a genuine problem!)

---------- Post added at 18:33 ---------- Previous post was at 18:31 ----------

You can't polish a turd.

Lmao!

Re: TiVo
 

Hardly a multitude, just a few wee niggles.

However most staff that are either trialists or were part of the first 500 had to agree to an NDA before getting TiVo installed, and are still bound by this so although they may find issues and can report them internally they cannot openly talk about them. They may also not be on the same software, but have a newer update so can't talk about that either.

Re: TiVo
 

Got home to a letter from vm confirming my tivo being installed saturday,Also enclosed was my new 12 month contract.Clearly stating free for 12 months.Counting the days

Re: TiVo
 

True but there are polished SD channels so wanting to preserve what is polished already, rather than adding more turds!

Re: TiVo
 

Congratulations hope you enjoy it.

Re: TiVo
 

Just got a phone call :Yikes:

Tivo being installed next Tuesday!!!!

I made a phone call earlier today to Virgin asking when I would get it and they said they would contact pre-registered customers by end of March to arrange installation. I then told them I had pre-registered in Dec and was a series 1 Tivo owner but that made no difference and I would have to wait my call..... then later that evening a phone call!! Maybe just a coincidence? Mmmmm?

How happy am I !!!!!!!!

Re: TiVo
 

Thanks matey,Hope u all here something very soon.Here`s hoping it as good as the hype

---------- Post added at 19:36 ---------- Previous post was at 19:35 ----------

congrats matey

Re: TiVo
 

[QUOTE=howardmicks;35188985]Thanks matey,Hope u all here something very soon.Here`s hoping it as good as the hype[COLOR="Silver"]

---------- Post added at 19:36 ---------- Previous post was at 19:35 ----------

I am sitting on the fence for the time being, but I do hope it lives up to your expectations:D

Re: TiVo
 

Shiny turds weren't my idea! I was just giggling at the guy who posted it earlier. Comedy Gold.:)

Re: TiVo
 

One other point to raise with the VM guys on here.

I notice that my Tivo failed to record True Blood on FX HD @22.00 4th March and Top Gear on BBC HD @20.00 Sunday 6th March.

This was because I set the series link to "Premier only". It would appear the Tivo was unaware of that these were UK Premiers ? Is it using US episode data or VM UK specific data ?

(I've changed my series links back to "premier and repeats" for now)

Re: TiVo
 

Thanks for that....I'll help spread the word: ;)
http://virgintivo.blogspot.com/2011/...egistered.html

Re: TiVo
 

I didn't think the Top Gear was a Premiere - it was a part 1 of a compilation of the best bits of series 16.

Re: TiVo
 

But...but....what happened to calling over 1600 customers per day? As I said before, I can offer competitive rates to call customers :p:;)

Re: TiVo
 

I hope that you are not trying to get the job so that you are able to claim for repetitive strain injury after 1600 calls per day:p::D:D:D:D

Re: TiVo
 

God-damnit! :mad::mad::mad: My evil plan is foiled again! :D

Re: TiVo
 

A general question on this: if you set it for premier only and it can't record because all the tuners are tied up with other recordings, does it automatically look for a repeat or +1 channel and record that?

With three recordable tuners, that shouldn't be required too often, but it would be good to know if it does; I read somewhere that Freeveiw+ does this.

Re: TiVo
 

The best come back that i have heard in a long while:D:D:D:D

Re: TiVo
 

It should do, but I've not come across a time it's needed to do it myself.

Re: TiVo
 

Virgin phoned me today re: tivo comp, I wasn't home they said they would call back after 7 but nothing, is it possible I missed my chance?

Re: TiVo
 

Top Gear confused me too until i looked thru 'recording hiccups' and remembered Jeremy saying lasts weeks was the last in the series.

---------- Post added at 21:17 ---------- Previous post was at 21:14 ----------

It looks for the next available showing to record. I've tested this before by setting a bunch of recordings and clashes.

A.

Re: TiVo
 

I can confirm Freeview + does do that.

Re: TiVo
 

Thanks DF; good to know.

---------- Post added at 21:23 ---------- Previous post was at 21:20 ----------

Thanks Andy; good to know you've tested it.

---------- Post added at 21:24 ---------- Previous post was at 21:23 ----------

Thanks.

Re: TiVo
 

It depends on the output resolutions you've selected. If you've ticked all 5 boxes it passes through whatever it gets. Otherwise it will up- or downscale as necessary.

My TV doesn't support 576i over HDMI so I wouldn't be able to watch SD if it always passed through.

Re: TiVo
 

VM are still Working out the kinks in the epg data. For now I would keep it on new and repeats just in case. It won't record repeats if you still have the original one on your TiVo.

I don't think Top Gear was a new one this week any way.

Re: TiVo
 

Top Gear this week was a compilation of the best from the last series which finished 27th Feb.It is listed as 7/8

Re: TiVo
 

They should call you back, Mikey.

Re: TiVo
 

Is that free TivO raffle comp still on I thought it ended? :confused:

Re: TiVo
 

Not all the winners have been called yet.

Re: TiVo
 

I hope so, I would be made up to win, my sa v+ has been playing up lately so would be perfect timing.

Re: TiVo
 

I was like "wtf" when they said it had finished.. It's only just started.. wish i had their job lol.

Re: TiVo
 

Ok so I need to decide re TIVO. I could afford it at the moment which is lucky I guess, but I do like my current HD box very much and find it easy to use.

I am attracted by the extra capacity and the apps or whatever they are called on TIVO and definitely by the radio recording facility which my current box has not got.

I gather there are only two tuners?

So could some clever people advise me whether I will find TIVO easy to operate? Terms like setting it to 10080i for HD picture or something are putting me off rather as could easily get it wrong?

Thanks folks....

Re: TiVo
 

If you like radio, there is BBC iPlayer App on TiVo with radio "listen again" which has virtually every radio programme in the last 7 days.

TiVo will auto-detect your tv's settings, so don't worry about that. It's not complicated to operate, but you find a lot of features by just exploring the menus. :)

TiVo has 3 tuners (3rd activated in a couple of weeks) You will be able to record 3 progammes at the same time.

Re: TiVo
 

The third will be activated this month, and, what's a massive plus over the V+, is that all 3 will record and buffer programmes.

Re: TiVo
 

Under certain circumstances (in apparently quite a cool way) ;)

Re: TiVo
 

Thanks.... and as have had an email thing and am current customer have the chance to change to the TIVO system?

The Radio Player would be amazing!

---------- Post added at 10:53 ---------- Previous post was at 10:52 ----------

Do the apps cost extra when you use them?

Re: TiVo
 

That's usefull to know, thanks,


What will happen with shows like Law and Order SVU on Universal, where they're not just showing the latest series, but earlier ones as well?

If you set a series link for just the laest series and set it for 'new and repeats', does it ignore previous series?

---------- Post added at 10:56 ---------- Previous post was at 10:53 ----------

Could you expand on what the 'Under certain circumstances' bit means please?

Re: TiVo
 

Not seen it action yet so can't be 100% certain how it works yet. As soon as I do I will lol

Re: TiVo
 

I did some experimenting last night and only enabled 576p output so the TV, menus, everything was forced out at 576 as confirmed by my TV which displays the current mode. The SD menus and SD TV looked no different than when forced to upscale to 720p or 1080i. Even the HD menus looked decent (the TV has to use it's internal scaler to fill the 1920x1080 screen res). I then forced 720p out only, still no difference in SD image quality whereas the V+ would have upscaled and sharpened the image. Finally I forced 1080i only and was definitely the worst for SD broadcasts. So to me it appears TiVo is making no effort to resize and sharpen the image when set to 720p or 1080i.

576i was blurry as hell. There again if there's motion on screen 1080i gives a less sharp and less smooth image than 1080p.


A.

Re: TiVo
 

Andy C your technical and learned post is exactly what scares me stiff about TIVO!

Re: TiVo
 

Ok, so the current V+ box has 3 tuners, so i can record 2 things at once, while watching something other than the 2 things i am recording.

But your saying on the tivo post update, i ll be able to record 3 things while wtaching something other than the 3 things i am recording, or will i have to be watching 1 of the 3 things i am recording?

Ps how is this known if the update hasnt arrived?

Thanks in advamce guys.

Re: TiVo
 

It's actually pretty important to get this clarified by VM. As if you have a decent TV or AV Amp which upscales you will be better off setting SD to output to 576 as setting it to 720p or 1080i will prevent the TV/Amp scaling.

With reguard to this, can you output HD stuff at 1080i while outputting SD at 576 or if you want HD are you forced to output everything at HD resolutions even if the box isn't scaling?

Re: TiVo
 

Ok Rattus now am really lost. Am I going to be able to work this thing?!

Re: TiVo
 

It has three tuners only so if all three are recording, you can't watch a fourth channel,

It's been posted on this forum about all three tuners being recordable.

Re: TiVo
 

If there's 3 tuners then I would imagine you'll be able to record 3 channels, but you would either have to watch one of the shows being recorded or watch a previously recorded show. If there is no 4th tuner then you can't watch a fourth channel.

---------- Post added at 14:52 ---------- Previous post was at 14:47 ----------

When I have all resolutions enabled the TiVo selects 720p for SD content. If you enable only 576p and 1080i then it chooses to output SD at 1080i. You can't seem to get it to choose 576p output unless you disable both HD resolutions.


A.

---------- Post added at 14:56 ---------- Previous post was at 14:52 ----------

Don't worry about it mate, the TiVo is really easy to use. The majority of people wont worry or need to fiddle with the settings I'm messing with as the box will auto detect your TVs best input.

It's definitely worth getting, and should you not like it (which I very much doubt) then cancel during the cooling off period. Even though i'm not best pleased with the SD picture quality I'd never go back to V+ :)


A.

Re: TiVo
 

Many thanks that is most reassuring!

Re: TiVo
 

Series links can now be set for TiVo remotely on virginmedia.com tv guide :)

Re: TiVo
 

Can you set the padding though ? ;)

but seriously, change the default to add 3 mins padding to the stop time.

Re: TiVo
 

Anymore people on here who have had a call regarding the raffle for free TiVO? Gone quiet since.

Re: TiVo
 

You love this raffle don't you Matt ha ha.

Re: TiVo
 

Had TiVo installed today and I have to admit I am impressed. I haven't used it much but it is all very slick and easy to use. 2 things I feel I need to chime in with.

1) The SD picture is worse than the Samsung V+ was on my Pioneer Plasm, but it is in no way as bad as some people are making it out to be.

2) when working fine the box is superfast but I have had a few instances where it has been super slow. I am, however, yet to experiance the slowness of the V+ when accessing OD content so overall an improvement on the speed of my other box

Oh and I also have to say that I am loving Wishlists. I am a huge Arsenal fan and I placed Arsenal as a key word with sport as a category and it found and set to record a load of stuff that I would never have found if I was still using V+ ;)

---------- Post added at 15:49 ---------- Previous post was at 15:47 ----------

A question, when setting a series link what is the best option to choose. I'm not interested in seeing repeats etc just new material I haven't watched before. Is it safe to do this though or will ever risk missing an episode

Re: TiVo
 

Have a look in the TV Guide and if the programmes you want it to record are marked "NEW" then just recording "premiere" will record those episodes only.

Re: TiVo
 

Quote AndyC When I have all resolutions enabled the TiVo selects 720p for SD content. If you enable only 576p and 1080i then it chooses to output SD at 1080i. You can't seem to get it to choose 576p output unless you disable both HD resolutions.

Will the Tivo output 576i if required? ( the SA V+ will) this would be best if you want your TV to upscale and deinterlace for SD content.

Re: TiVo
 

Yeah fair enough on the Top Gear. But the EPG data needs to work for UK/VM premiers for US shows, as otherwise you'll need to remove the "premier only" option from the series link options.

Re: TiVo
 

It does. The EPG data is UK data, not US.

Re: TiVo
 

just got my phone call today offering me free tivo for a year whaooooooooooooo!!!!!

Re: TiVo
 

congrats...where you part of the raffle?

---------- Post added at 16:20 ---------- Previous post was at 16:16 ----------

yep :p:

Re: TiVo
 

damn Virgin need to call me back, its been 24hrs since initial call when I was in work.

Re: TiVo
 

yes registered with the ticket thingy

Re: TiVo
 

No call to me yet.

Re: TiVo
 

well i forgot all about it, just thought it was just an advertisment to see how many of us were interested? maybe it is dont no but i got the call!

Re: TiVo
 

Well it goofed up on True Blood on FX HD last Friday, so clearly the quality of the data is not 100%. And I might add next Friday's showing does not come up with the "new" marker either. Compared to Being Human which does correctly flag both SD and HD showing next Sunday.

A service such as this really is going to live or die based on the quality of the EPG info, otherwise you might as well take out all the fancy dancy series link options and just let us schedule everything manually. But that being the case I'd want my 3 quid a month back !

Re: TiVo
 

Exactly why pay 3.00 :rolleyes:

Re: TiVo
 

Just had mine installed this morning and have been playing with it since ( had to stop or i would go blind:D ). I have to say that it is AMAZING and I love the sleekness of the interface.
The engineers were here for about a hour in total to get it up and running and I had to explain a few things to them:erm: ( They said that they would call back in the morning after I had a play with the box? ). There a few good thing that i have to say about the box and the UI:

1 - The UI is a lot faster than the SA box.

2 - It is a lot nicer to have different layout style of Catch up and On demand.

3 - I have to say that in regards to picture quality the box still looks the same in SD as the V-HD BOX.

It is a brilliant piece of kit and have to say is whoooooooooooooooooooooooooooooooooooooooooooooooo ooooopie

Re: TiVo
 

If you are not a winner, then you'll get an email near the end of the month advising and a link to order/select install date online.

Only raffle winning customers will be getting calls now.

Re: TiVo
 

Fingers crossed I will get a call before next Sunday (20th March) and Good Luck to others waiting too. I still think I would have had a call by now if I was one of the lucky ones but we'll see.

Re: TiVo
 

This is good for a review for a review of when the main TIVO service goes of and the replacements? A good read.

http://www.pocket-lint.com/news/3896...ying-what-next

Re: TiVo
 

got my call today, have won tivo for a year and they are installing thursday

Re: TiVo
 

I'm back in work 2mora why didn't they callback today, bad enough that I missed them yesterday.

Re: TiVo
 

Give them chance as I missed the first call but got the second call, THEY WILL CALL BACK :D

Re: TiVo
 

I will, just hope i am home.

Re: TiVo
 

If you have won one they will keep trying, if not try calling 150 and see if there are any notes on your account about this as they may have accessed your account before they called you?

One of the staff members should be able to correct me on this if not correct?

Re: TiVo
 

Do you have a mobile? If so call customer care on 150 to add it to your account. They will call your mobile then.

---------- Post added at 20:46 ---------- Previous post was at 20:46 ----------

The account should be noted, yes.

Re: TiVo
 

Cheers DF:D

Re: TiVo
 

At least you got a call I've been shafted again :D:D

Re: TiVo
 

Stop bending over then LOL:D:D:D:D:D

Re: TiVo
 

Cheers DF & Devilincarnate may call before the end of the week if not received one.

Re: TiVo
 

I've been with virgin media for about a month,and that was just for broadband. I've been with sky since day one and fancied a change. I registered online when I seen this tivo box and got a call back the same day. I've had it fully installed and happy to of jumped ship.

Re: TiVo
 

You must be one of those Trolls Charlie Sheen has been banging on about.

FAIL!!

Re: TiVo
 

Epic fail!

Re: TiVo
 

Fail ok then. I'll enjoy my Tivo box. Any questions you want answering,Pictures etc etc I'll send them to you. Why would I come on here winding people up?

Some people make me laugh.................

Re: TiVo
 

Were you a series 1 owner?

that's exactly why you are here!

Re: TiVo
 

No, seriously I'm not on here to wind anybody up, just wanted to get some info seems I'm new to Virgin media tv. I've been with sky since day one and only just got the broadband.

Re: TiVo
 

Were you a series 1 owner?

Re: TiVo
 

No

Re: TiVo
 

So you just registered on the VM site and was installed.. you just had broadband and was a customer for a month?

How much did you pay for TiVo?

Re: TiVo
 

Yes, I paid £150.00 for the box, with XL package with sky sports and movies in HD, phone line and just had installed 100mb broadband from my 50mb I had previously. Didn't mean to come on here to start all this, just wanted to be part of the forum has I'm new to all this.

Re: TiVo
 

I'm sorry, but I still don't believe you... :welcome: to the forum though ;)

Re: TiVo
 

Thanks and thanks.

---------- Post added at 11:08 ---------- Previous post was at 11:03 ----------

Can I ask a quick question to the people who own the Virgin Tivo box... Looking at my TV guide now, there seems to be logos on each channel, is this a new update or am I going mad and they've always been there. Very useful.

Re: TiVo
 

Don't worry Sky will welcome you back after 12 months.

Re: TiVo
 

Welcome to the forum Bluemoon. :)

Please don't take offence but you must understand how forum members are sceptical. You don't seem to fit any of the normal categories on here. It is a very simple matter to sort out if you can post some pictures of your home setup.

Good luck with your Tivo!:Peaceman:

Re: TiVo
 

Welcome to the forum Bluemoon, actually what you have just said about your package makes sense to me and there is nothing unusual here. You are a XL TV customer and triple play (BB + Phone + TV) as well which is just like me.

Like me, you’ve registered and gone into the database of pre-registered customers. I am certain this database contains no intelligence on the age of the customer with VM, and therefore anybody who has just joined VM has the same chance as somebody who has been with them for years.

I wouldn’t be surprised that somebody could join up with VM now, then register and have equal chance to be called as somebody who registered on the 1st December (like I did and still waiting a call or this email now we’ve heard of to allow ordering online).

You will find plenty of information on this forum Bluemoon, a few hot heads on the BB as there will always be but you can find some useful information here.

Re: TiVo
 

Thanks dude, and look forward to been apart of this forum. Feels like I've started off on the wrong foot.

---------- Post added at 11:24 ---------- Previous post was at 11:22 ----------

I'll stick some pictures up on here no problem, when I get in from work. How easy is it to do that?